Sage the Bambino Plus SES500 - Semi-automatic Espresso Machine Manual

KNOW YOUR NEW APPLIANCE

1. 1.9L removable water tank
2. Control panel
   1 CUP, 2 CUP and STEAM buttons With preset shot durations or programmable durations and volumes
3. MILK TEMP settings
   Select from Warm, Ideal and Hot
4. MILK FOAM settings
   Select from Low, Medium and High
5. Group head
6. 54mm stainless steel portafilter
7. Steam wand grip
8. Extra-tall cup clearance for tall mugs
9. Steam wand
   With automatic milk texturing
10. Milk jug temperature sensor
11. Removable drip tray grid
12. Removable drip tray
    With full indicator

ACCESSORIES

1. Stainless steel milk jug
   With MIN and MAX markings
2. 54mm tamper
3. Steam tip cleaning tool
4. The Razor™ precision trimming tool
5. Dual wall filter baskets (1 cup & 2 cup)
6. Cleaning disc
7. Espresso cleaning tablets
8. Water filter holder with filter

OPERATING YOUR NEW APPLIANCE

BEFORE FIRST USE
Machine Preparation
Remove and discard all labels and packaging materials attached to your machine. Ensure you have removed all parts and accessories before discarding the packaging.
Clean the drip tray, drip tray grid, portafilter, filter baskets and milk jugs using warm water and a gentle dish washing liquid. Rinse well and dry thoroughly before use.

INSTALLING THE WATER FILTER

1. Remove the water filter and water filter holder from the packaging.
2. Set the reminder for the next month of replacement. We recommend to replace the filter after 3 months.
   
3. Soak the filter in cold water for 5 minutes.
4. Wash the filter holder with cold water.
   
5. Insert the filter into the two parts of the filter holder. Ensure they are connected.
6. Remove the water tank from the machine. Align the base of the filter holder with the adapter inside the water tank. Push down to lock into place.
   
7. Fill the water tank with cold potable water and reattached the machine, ensuring it is properly attached and sitting flush to the back of the machine.

FIRST USE

1. Remove the water tank and fill with potable water to the indicated MAX line. Replace the water tank onto the machine.
2. Ensure that the drip tray is correctly positioned on the machine.
3. Plug the power cord into the power outlet and switch on.
4. Press the 1 CUP, 2 CUP or STEAM buttons to turn the machine on.
   
5. Press the 1 CUP button and the machine will commence its first use cycle.
6. Once complete, the machine will go into ready mode and all lights will be illuminated. The first use cycle is to rinse the machine and prime the heating system.

TURNING OFF MACHINE
To turn the machine off, press the 1 CUP and STEAM button simultaneously.

FILLING THE WATER TANK
Lift the water tank from the machine. Remove the water tank lid and add potable water to the water tank, filling to the MAX marking indicated.

Replace the water tank onto the machine, ensuring it is properly attached and sitting flush against the back of the machine.
If the 1 CUP, 2 CUP and STEAM buttons illuminate, the water tank has been correct attached.
The machine will detect when the water level is low. The 1 CUP, 2 CUP and STEAM buttons will not be illuminated.

When this occurs, add water to the water tank. Once there is sufficient water, all buttons will be illuminated and the machine can be used.

FILTER BASKETS
This machine includes dual wall 1 Cup and 2 Cup filter baskets.

Use the 1 cup filter basket when brewing a single cup and the 2 cup filter baskets when brewing 2 cups or a stronger single cup or mug.
The provided filter baskets are designed for: 1 Cup filter basket = 8-10g.
2 Cup filter basket = 16-19g

COFFEE DOSE AND TAMPING

• Insert the filter basket into the portafilter.
• Grind enough coffee to fill the filter basket.
• Tap the portafilter several times to collapse and distribute the coffee evenly in the filter basket.
• Using the tamper, tamp down firmly (approx. 15-20kgs of pressure). The amount of pressure is not as important as the consistent pressure every time.
  
• As a guide, the top edge of the cap on the tamper should be level with the top of the filter basket AFTER the coffee has been tamped.

• Insert the Razor™ tool into the coffee basket until the shoulders of the tool rest on the rim of the basket.
• Rotate the Razor™ dosing tool back and forth while holding the portafilter on an angle over the knock box to trim off excess coffee grinds. Your coffee filter is now dosed with the correct amount of coffee.
  
• Wipe excess coffee from the rim of the filter basket to ensure a proper seal is achieved in the group head.

PURGING THE GROUP HEAD
Before placing the portafilter into the group head, run a short flow of water through the group head by pressing the 1 CUP button. This will stabilise the temperature prior to extraction.

INSERTING THE PORTAFILTER
Place the portafilter underneath the group head so that the handle is aligned with the INSERT position. Insert the portafilter into the group head and rotate the handle towards the centre until resistance is felt.

Place your cup/s under the portafilter on the drip tray.

PRE-PROGRAMED SHOT VOLUME – 1 CUP
Press the 1 CUP button once, the button will flash indicating that it has been selected. A preset single espresso volume of approximately 30mls will be extracted. The machine will automatically stop once the pre-set volume has been extracted.

PRE-PROGRAMED SHOT VOLUME – 2 CUP
Press the 2 CUP button once, the button will flash indicating that is has been selected. A preset single espresso volume of approximately 60mls will be extracted. The machine will automatically stop once the pre-set volume has been extracted.

NOTE
Pressing the 1 CUP or 2 CUP buttons during a programmed espresso will immediately stop the extraction.

MANUAL PRE-INFUSION AND SHOT VOLUME
Press and hold the 1 CUP or 2 CUP button for the desired pre-infusion time. Release the button to start the extraction. Press the flashing button again to stop the extraction.

PROGRAMMING SHOT VOLUME
Press and hold the 1 CUP and 2 CUP buttons for 2 seconds, the buttons will illuminate and flash.

To set the 1 CUP volume:

• Press the 1 CUP button to start the extraction.
• Press the 1 CUP button again to stop the extraction. The modified volume will be saved. To set the 2 CUP volume, follow the above steps but select the 2 CUP button to start and stop the extraction.

SETTING THE MILK TEMPERATURE
The machine has 3 milk temperature settings;

1. Warm
2. Ideal
3. Hot

When turning on the espresso machine, the milk temperature setting will default to the last chosen setting. Press the MILK TEMP button until the desired temperature is illuminated.

SETTING THE MILK FOAM
The machine has 3 milk foam settings;

1. Low
2. Medium
3. High

When turning on the machine, the milk foam setting will default to the last chosen setting. Press the MILK FOAM button until the desired foam setting is illuminated.

NOTE
Prior to texturing milk, it is recommended to momentarily purge the steam wand. To do this press the STEAM button to start purging and press it again to stop.

• Start with fresh cold milk.
• Fill the milk jug to between the min and max position.
• Lift the steam wand and insert into the milk jug.
• Lower the steam wand, ensuring it is fully down.
• 
  The milk jug must rest on the milk temperature sensor located on the drip tray and the milk should cover the steam wand tip.
  
  
• Press the MILK TEMP and MILK FOAM buttons to select the desired settings.
• Press the STEAM button, the button will flash while texturing.
• The milk texturing will stop automatically when the selected milk temperature is reached.
• Lift the steam wand to remove the milk jug.
• Wipe the wand and tip with a clean damp cloth.
• Lower the steam wand to the down position and the steam wand will automatically purge.

NOTE
Pressurised steam can still be released, even after the machine has been switched off. Children must always be supervised.
NOTE
When the machine creates steam, a pumping noise can be heard. This is normal operation.
NOTE
Use only the supplied stainless steel milk jug to froth milk using this machine. The use of other containers may lead to dangerous conditions.

MANUAL MILK TEXTURING

• Auto milk texturing and auto shut-off are disabled during manual milk texturing.
• Fill the milk jug to between the MIN and MAX markings.
• Lift the steam wand and insert into the milk jug with the steam wand tip 1-2cm below the surface of the milk, close to the right-hand side of the jug at a 3 o'clock position.
• Press the STEAM button to begin texturing.
  
• Keep the steam wand tip just under the surface of the milk until the milk is spinning clockwise, producing a vortex (whirlpool effect).
• With the milk spinning, slowly lower the jug. This will bring the steam wand tip to the surface of the milk and start to introduce air into the milk.
• Gently break the surface of the milk with the tip to get the milk spinning fast enough.
• Keep the steam wand tip at or slightly below the surface, continuing to maintain the vortex. Texture the milk until sufficient volume is obtained.
• Lift the jug to lower the tip beneath the surface but keep the vortex spinning. The milk is at the correct temperature (60-65°C) when the jug is hot to touch.
  
• When texturing is complete, press the STEAM button.
• Remove the steam wand from the milk jug.
• Wipe the wand and tip with a clean damp cloth.
• Lower the steam wand to the down position and the steam wand will automatically purge.

STEAM WAND PURGING
After texturing milk, the steam wand must be returned to the lowered position and allowed to automatically purge. Not doing so, could result in the steam wand blocking.
If the steam wand remains in the raised position, the machine will display a lower steam wand alert; illuminating the MILK TEMP and MILK FOAM lights in a downwards pattern, identifying that the steam wand needs to be lowered.
To manually commence the steam wand purge, with the steam wand lowered, press and hold the STEAM button for 5 seconds.

EXTRACTION TIPS
A great espresso is about achieving the perfect balance between sweetness, acidity, and bitterness. The flavour of your coffee will depend on many factors, such as the type of coffee beans, degree of roast freshness, coarseness or fineness of the grind, dose of ground coffee and tamping pressure.
Experiment by adjusting these factors just one at a time to achieve the taste of your preference.

CORRECT EXTRACTION

• Flow starts after 8-12 secs
• Flow slow like warm honey
• Crema is golden brown with a ne mousse texture
• Espresso is dark brown

AFTER EXTRACTION
REMOVE USED GRINDS

Used grinds will form a coffee 'puck'. If the puck is wet, refer to the 'Under Extraction' section.
RINSE FILTER BASKET

Keep the lter basket clean to prevent blockages. Without ground coffee in the lter LOCK TIGHT basket, lock the porta lter into the machine and run hot water through.

UNDER EXTRACTION

• Flow starts after 1-7 secs
• Flow fast like water
• Crema is thin and pale
• Espresso is pale brown
• Tastes bitter/sharp, weak and watery

SOLUTIONS
EXPERIMENT WITH GRIND:

• Grind needs to be ner for a slower extraction.
• Ensure you are controlling dose with the Razor™.

Tamp using 15-20kgs of pressure. The top edge of metal cap on the tamper should be level with the top of the lter basket AFTER tamping. Trim the puck to the right level using the Adjust & re-test Razor ™ precision dose trimming tool.

OVER EXTRACTION

• Flow starts after 13 secs
• Flow drips or not at all
• Crema is dark and spotty
• Espresso is very dark brown
• Tastes bitter and burnt

SOLUTIONS
EXPERIMENT WITH GRIND:

• Grind needs to be coarser for a faster extraction.
• Ensure you are controlling dose with the Razor™.

Tamp using 15-20kgs of pressure. The top edge of metal cap on the tamper should be level with the top of the lter basket AFTER tamping. Trim the puck to the right level using the Adjust & re-test Razor ™ precision dose trimming tool.

CARE & CLEANING

CLEANING CYCLE
The machine will detect when 200 extractions have been carried out since the last cleaning cycle; this will be shown by the 1 CUP and 2 CUP buttons alternately flashing.

To bypass the cleaning cycle; press the STEAM button. The machine will go back to ready mode, but will display cleaning alert again the next time that the machine is turned on.

1. Insert the provided cleaning disc into the filter basket in the portafilter.
2. Place a cleaning tablet on top of the cleaning disc.
3. Lock the portafilter into the group head.
4. Empty the drip tray and replace onto the machine. Place a 2L / 68 fl.oz container under the portafilter and steam wand sitting on the drip tray.
   
5. Fill the water tank to the MAX line then reattached to the machine, ensuring it is correctly attached.
6. Press and hold the 1 CUP and 2 CUP buttons for 5 seconds to enter the cleaning cycle mode.
   
7. The 1 CUP and 2 CUP buttons will remain illuminated. Press either 1 CUP or 2 CUP to begin the cleaning cycle. When the cycle is in progress, the lights will alternatively flash.
8. Once the cycle is complete the machine will ready to ready mode.
9. Remove and rinse the portafilter, cleaning disc, drip tray and container.

DESCALING
After regular use, hard water can cause mineral build up in and on many of the inner functioning components, reducing the brewing flow, brewing temperature, power of the machine, and the taste of the espresso.
The machine will indicate that it requires descaling when the 1 CUP and STEAM button and the 2 CUP button flash alternately for 15 seconds. Pressing any of these buttons will cancel the alert and return the machine to ready mode.

Do not immerse the power cord, power plug or appliance in water or any other liquid. The water tank should never be removed or completely emptied during descaling.

TO DESCALE

1. Empty the drip tray and re-insert into position on the machine.
2. Fill the water tank to the DESCALE line indicated and add the descaling agent to the water.
   
3. Place a 2L / 68 fl.oz container under the grouphead and steam wand.
4. Turn the machine off by simultaneously pressing the 1 CUP and STEAM buttons, and allow it to completely cool before descaling.
   
5. With the machine off, press the 1 CUP and STEAM buttons simultaneously for 5 seconds to enter descale mode.
   
6. The 1 CUP and STEAM buttons will illuminate, indicating that the machine is ready to start descaling.
   
7. Press the 1 CUP or STEAM button to begin the descale cycle. These buttons will alternately flash throughout the cycle.
8. Once the descale solution has been used up, the descale mode will pause. Refill the water tank to the MAX line and empty the waste water container, then replace both parts on to the machine.
9. The 1 CUP and STEAM buttons will illuminate when the machine is ready. Press the 1 CUP or STEAM button to resume descaling.
10. When descaling is complete, the 1CUP and STEAM button will alternately flash. The machine will then go into standby mode.
    
11. Remove and empty the waste water container. Rinse the drip tray and water tank and dry thoroughly before replacing them back onto the machine.

STEAM WAND BLOCKED
During milk texturing, if the machine detects that the steam wand is blocked, it will immediately stop operating and the STEAM button light will be off. Both the milk temperature and milk foam lights will fully illuminate and flash. These lights will flash until a manual steam purge has been completed.

CLEANING THE STEAM WAND

• The steam wand should always be cleaned after texturing milk. Wipe the steam wand with a damp cloth.
• If any of the holes in the tip of the steam wand become blocked, it may reduce frothing performance. Manually purge the steam wand to try and clear the holes.
• If the steam wand remains blocked, unscrew the steam wand tip and use the cleaning tool to unblock the holes; cleaning tool is located in the back of the machine, under the water tank.
  
• Rinse the steam tip and wipe with a clean, dry cloth. Reassemble the steam wand by screwing the steam tip back on to the steam wand. Purge the steam wand after cleaning.
  

CLEANING THE FILTER BASKETS AND PORTAFILTER

• The filter baskets and portafilter should be rinsed under hot water directly after use to remove all residual coffee oils.
• If the holes in the filter baskets become blocked, use the steam wand cleaning tool to unblock the holes.

CLEANING THE SHOWER SCREEN

• The group head interior and shower screen should be wiped with a damp cloth to remove any ground coffee particles.
• Periodically run hot water through the machine with the filter basket and portafilter in place, without any ground coffee, to rinse out any residual coffee.

CLEANING THE DRIP TRAY

• The drip tray should be removed, emptied and cleaned after each use or when the drip tray indicator rises through the drip tray grid.
• Remove the drip tray grid and wash both parts in warm soapy water.
• Cleaning the Outer Housing
• Wipe the outer housing with a soft, damp cloth and then polish with a soft, dry cloth.

NOTE
Do not use any abrasive cleaners, pads or cloths which can scratch the surfaces of the machine.
NOTE
Do not clean any of the parts or accessories in the dishwasher.

Do not immerse the power cord, power plug or machine in water or any other liquid.

STORING YOUR MACHINE
Before storing, turn the machine off, switch off and remove the power plug from the power outlet. Empty the water tank and drip tray and ensure the machine is cool, clean and dry. Store in an upright position.
Do not place anything on top of machine.

RESET FACTORY ESPRESSO VOLUME SETTINGS

1. Turn the machine off, by pressing the 1 CUP and STEAM buttons simultaneously for 5 seconds.
2. Press and hold the 1 CUP and 2 CUP buttons for 5 seconds. Buttons will illuminate.
3. Press the 1 CUP or 2 CUP buttons and the light will flash 3 times to indicate that all volumes have been reset.
4. Machine will then return to ready mode.