Lightning 9900V Storage System - HP StorageWorks XP24000 User Manual

Table 45 Path Status and Examples of the Recovery Procedure (USP V/VM) (continued)
Path Status
Cannot detect port

Lightning 9900V Storage System

When connecting a Lightning 9900V storage system as the external storage system, you need to
set the port to the host group for the Windows hosts (host mode 0C: Windows, host mode 2C:
Windows Extension).
Also, the port attribute must be the target port or the RCU target port.
Path Status and Examples of the Recovery Procedure
This section describes errors that require recovery operation on the external storage system side
when the path status is not normal. When the path status is not normal, see
to recover the path status. For other errors not described in this section, see
XP External Storage" (page
"Calling HP Technical Support" (page
Table 46 Path Status and Examples of the Recovery Procedure (Lightning 9900V)
Path Status
External device setting
changed
Illegal request or
Response error
HP Confidential
Examples of the Recovery Procedure
The access attribute of the volume may have been changed by Data Retention
Utility. Check the access attribute of the volume. If the volume is protected by
the access attribute, release the protection.
There is a problem with the connection to the external storage system. The
possible causes are:
The fiber cable is not physically connected in the proper way.
The setting of the topology does not match between the external port and
the target port.
If the external storage system is connected through switches, the settings for
the switches may not be appropriate.
Make sure that the fiber cable is connected properly, and then set the Fibre
Channel port properly using LUN Manager.
The LUN security may have been enabled by LUN Manager. Check if the LUN
security is enabled or not. If the LUN security is enabled, disable the LUN
security.
121). If you cannot restore the path, call HP technical support (see
126)).
Examples of the Recovery Procedure
Settings of the LU paths may have been changed by LUN Manager. Check the
settings of the LU paths. If the settings of the LU paths have been changed,
change the settings back to the ones when the volume is mapped. Or use XP
External Storage to perform the Delete LU operation and perform the Add LU
operation again.
The access attribute of the volume may have been changed by Data Retention
Utility. Check the access attribute of the volume. If the volume is protected by
the access attribute, release the protection.
The volume may have been set as a pair volume for data copy. Check if the
volume is set as a pair volume of XP Business Copy, XP Continuous Access, or
other copy program. If the volume is set as a pair volume, the volume may be
protected because of the pair status. When the volume is protected, change
the pair status or delete the pair.
Table 46 (page 139)
"Troubleshooting for
Lightning 9900V Storage System 139