10.2.2. Image Defects
Trouble
P
A B C D
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1 2 3 4 5
The printout is whitish
or light
P
A B C D
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1 2 3 4 5
Toner spots
White spots
P
Toner comes off
Black vertical stripes
Cause
• Toner is low.
• The print media does not meet
usage specification, such as the
media is damp or too rough.
• The resolution in the print
program is set too low.
• The laser toner cartridge is
damaged.
• The laser toner cartridge is dirty
or leaks toner.
• The laser toner cartridge is
damaged.
• The print media that does not
meet usage specification, such as
the media is damp or too rough.
• The feed channel is dirty.
• The print media that does not
meet usage specification, such as
the media is damp or too rough.
• The feed channel is dirty.
• The internal part of the laser toner
cartridge is damaged.
• The reflective glass of the laser
inside the printer is dirty.
• The print media that does not
meet usage specification, such as
the media is damp or too rough.
• The inside of the printer is dirty.
• The laser toner cartridge is
damaged.
• The internal part of the printer is
damaged.
• The laser toner cartridge is dirty.
• The internal part of the laser toner
cartridge is damaged.
• The reflective glass of the laser
inside the printer is dirty.
• The feed channel is dirty.
Solution
• Please properly use the print
media within the specification
range.
• Setup the print resolution in the
program.
• Please use the print media
within the specification range.
• Clean the feed channel.
• Please use the print media
within the specification range.
• Clean the feed channel.
• Clean the reflective glass of the
laser.
• Please use the print media within
the specification range. If you use
special print media, please print
with the manual feeder tray.
• Clean the inside of the printer.
• Clean the reflective glass of the
laser at the back of the printer.
• Clean the feed channel at the
back of the printer.
10-7