Trouble
Whole page dark
The toner does not
adhere to the paper
Horizontal stripes
Cause
• The laser toner cartridge is
installed incorrectly.
• The internal part of the laser toner
cartridge is damaged.
• Abnormal charge inside the
printer; the laser toner cartridge is
not charged.
• The print media that does not
meet usage specification, such as
the media is damp or too rough.
• The inside of the printer is dirty.
• The laser toner cartridge is
damaged.
• The internal part of the printer is
damaged.
• The laser toner cartridge is
incorrectly installed.
• The laser toner cartridge might be
damaged.
• The internal part of the printer is
damaged.
Solution
• Ensure to install the cartridge
correctly.
• Please use the print media within
the specification range. If you use
special print media, please print
with the manual feeder tray.
• Clean the inside of the printer.
• Ensure to install the cartridge
correctly.
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