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Code
Condition/solution
312
An authentication error has occurred. Check the Server Settings from the Setup menu.
412
313
A communication error has occurred. Check the Server Settings or network connection by
running a connection check. If you selected Off as the authentication method, make sure
413
to select None for the email server authentication method.
314
The data size exceeds the maximum size for the attached files. Increase the Attached
File Max Size setting in the scan settings or lower the file size of the scanned image.
315
The memory is full. Retry after other ongoing jobs have finished.
327
322
An authentication error occurred. Check the Location settings.
323
A communication error has occurred. Check the Location settings or the network
connection.
324
A file with the same name already exists in the specified folder. Delete the duplicate file or
change the file name prefix in File Settings.
325
There is not enough storage space available in the specified folder. Increase the storage
space in the specified folder, delete unnecessary files, or reduce the file size of the
401
scanned image.
328
The destination was wrong or the destination does not exist. Check the Location
settings.
331
A communication error occurred while acquiring the destination list. Make sure the
product is connected to the network correctly.
332
There is not enough space available for saving the scanned files in the specified folder.
333
The destination could not be found because the destination information was uploaded to
the server before sending the scanned data. Select the destination again.
334
An error occurred while sending the scanned data.
341
A communication error has occurred. Make sure the product is connected to the computer
or network correctly. Make sure you have installed Document Capture Pro or Document
Capture. Make sure the Event Manager program is not being blocked by your firewall or
security software.
402
The memory device is write-protected. Disable write protection on the memory device.
312
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