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LCD screen message
No dial tone detected.
Failed to receive faxes because the
fax data capacity is full. Press
Status
Combination of IP address and
subnet mask is invalid.
Recovery mode
Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.
During the life of your product it may reach a condition where either satisfactory print quality cannot be
maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your
LCD screen, or lights on the control panel will advise you when these parts need replacing. If this
happens during the standard warranty of the product, the exchange of the product or replacement of the
pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced
by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.
Parent topic:
Solving Problems
Condition/solution
Make sure the phone cable is connected correctly and the
phone line works. If you connected the product to a PBX (Private
Branch Exchange) phone line or Terminal Adapter, change the
Line Type setting to PBX. If you still cannot send a fax, turn off
the Dial Tone Detection setting. (Turning off the Dial Tone
Detection setting may cause the product to drop the first digit of
a fax number.)
Received faxes may not be processed. Check the following:
• Cannot print because of a printer error.
Press the Status button, then select Printer Information.
• Cannot save the fax in the computer or memory device.
Check whether the faxes have been saved by pressing the
Status button, then select Job Monitor > Communication
Job. Make sure you computer is turn on or the memory device
is connected to the product.
There is a problem with the network connection to your product.
An error has occurred during firmware updating. Connect your
product using a USB cable and try downloading the Firmware
Update from the Epson support site. If you still need help,
contact Epson for support.
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