Is access to the printer requested simultaneously
from Web and SNMP (OkiView)?
YES
NO
Is there excessive traffic or an abnormality
occurred on the network?
YES
NO
Respond to PING?
YES
NO
Did you enter ROOT for login? If you specify ROOT, a
password is required.
YES
Enter some other string other than
ROOT for login.
Chapter 6 - Troubleshooting
This printer cannot be
accessed from Telnet Web
and SNMP simultaneously.
MP access. No need to end
View.
Find the source of the
problem and bring back to
normal state.
Refer to Common
Troubleshooting above.
Printing or receiving a print job?
YES
Sometimes the response is not good when jobs
being printed or received.
NO
Is item(s) set with SET XX actually reflected?
NO
Telnet actually reflects the item that you have se
after you log out of Telnet.
YES
END
Cannot refer to the printer settings or change them
using Web.
1.
Check if you can refer to or change the printer
settings using Telnet.
2.
Check the settings of the browser to be used and
accompanying server side settings.
English
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