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If you want to restore the system to a previous state without losing any personal information, Windows
System Restore is an option. System Restore allows you to restore without the requirements of
Windows Refresh or a reinstallation. Windows creates system restore points automatically during a
Windows update and other system maintenance events. Even if you did not manually create a restore
point, you can choose to restore to a previous point, automatically created. For more information and
steps for using Windows System Restore, see Help and Support. From the Start screen, type h, and then
select Help and Support.
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If you want a quick and easy way to recover the system without losing your personal information,
settings, or apps that came preinstalled on your computer or were purchased from the Windows Store,
consider using Windows Refresh. This option does not require backing up data to another drive. See
Using Windows Refresh for quick and easy recovery on page
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If you want to reset your computer to its original state, Windows provides an easy way to remove all
personal data, apps, and settings, and reinstall Windows.
For more information, see
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If you want to reset your computer using a minimized image, you can choose the HP Minimized Image
Recovery option from the HP Recovery partition (select models only) or HP Recovery media. Minimized
Image Recovery installs only drivers and hardware-enabling applications. Other applications included in
the image continue to be available for installation through the Drivers and Applications Reinstall option
in HP Recovery Manager.
For more information, see
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If you want to recover the computer's original factory partitioning and content, you can choose the
System Recovery option from the HP Recovery media. For more information, see
Recovery Manager on page
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If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to
restore the factory image to the replacement drive. For more information, see
Recovery Manager on page
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If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers
the Remove Recovery Partition option.
For more information, see
Using Windows Refresh for quick and easy recovery
When your computer is not working properly and you need to regain system stability, the Windows Refresh
option allows you to start fresh and keep what is important to you.
IMPORTANT:
at the factory.
NOTE:
During Refresh, a list of removed traditional applications will be saved so that you have a quick way
to see what you might need to reinstall. See Help and Support for instructions on reinstalling traditional
applications. From the Start screen, type h, and then select Help and Support.
NOTE:
You may be prompted for your permission or password when using Refresh. See Help and Support
for more information. From the Start screen, type h, and then select Help and Support.
To start Refresh:
1.
From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms.
2.
Click Settings.
Remove everything and reinstall Windows on page
Recovering using HP Recovery Manager on page
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Removing the HP Recovery partition on page
Refresh removes any traditional applications that were not originally installed on the system
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Recovering using HP
Recovering using HP
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Restore and recovery
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