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Related Manuals for HP 13-ae007nb
Summary of Contents for HP 13-ae007nb
- Page 1 User Guide...
- Page 2 Intel, Celeron, and Pentium are trademarks of bound by the terms of the HP End User License Not all features are available in all editions or Intel Corporation in the U.S. and other Agreement (EULA).
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
- Page 5 Processor configuration setting (select products only) IMPORTANT: Select products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor.
- Page 6 Processor configuration setting (select products only)
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Page 7: Table Of Contents
Airplane mode key ......................16 Operating system controls ..................... 16 Connecting to a WLAN ........................17 Using HP Mobile Broadband (select products only) ................17 Using GPS (select products only) ...................... 18 Using Bluetooth wireless devices (select products only) ..............18 Connecting Bluetooth devices .................. - Page 8 Manually initiating and exiting Hibernation (select products only) ..........29 Setting password protection on wakeup (exiting Sleep or Hibernation) ......... 29 Using HP Fast Charge (select products only) ....................... 30 Using the power meter and power settings ......................30 Running on battery power ........................... 30 Factory-sealed battery ........................
- Page 9 Downloading a BIOS update ......................44 10 Using HP PC Hardware Diagnostics (UEFI) ..................... 45 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............45 11 Backing up, restoring, and recovering ......................47 Creating recovery media and backups ........................ 47...
- Page 10 Recovering using HP Recovery Manager ................... 49 What you need to know before you get started ............. 49 Using the HP Recovery partition (select products only) ..........50 Using HP Recovery media to recover ................50 Changing the computer boot order ................51 Removing the HP Recovery partition (select products only) .........
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Page 11: Starting Right
The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps, and apps exclusive to HP that you can download to the desktop. The selection is updated regularly and includes regional content and country-specific offers. Be sure to check the HP Apps Store frequently for new and updated features. -
Page 12: More Hp Resources
Guidelines for posture and work habits that increase your comfort ● and decrease your risk of injury Select the Start button, select All apps (required on ▲ some products), select HP Help and Support, and Electrical and mechanical safety information ● then select HP Documentation. ‒ or –... - Page 13 *You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments.
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Page 14: Getting To Know Your Computer
Getting to know your computer Locating hardware To find out what hardware is installed on your computer: Type device manager in the taskbar search box, and then select the Device Manager app. ▲ A list displays all the devices installed on your computer. For information about system hardware components and the system BIOS version number, press fn+esc (select products only). -
Page 15: Right Side
Right side Component Description Volume button Controls speaker volume on the computer. USB Type-C power connector and Thunderbolt Connects an AC adapter that has a USB Type-C connector, ports (2) supplying power to the computer, and if needed, charging the computer battery. -
Page 16: Left Side
Safety, and Environmental Notices. To access this guide: Select the Start button, select All apps (required on some ▲ products), select HP Help and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled. - Page 17 Component Description Type power in the taskbar search box, and then select ▲ Power & sleep settings. ‒ or – Right-click the Start button, and then select Power Options. Power light On: The computer is on. ● Blinking: The computer is in the Sleep state, a power- ●...
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Page 18: Display
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Select the Start button, select All apps (required on some products), select HP Help and Support, and then select HP ▲ Documentation. -
Page 19: Top
TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. NOTE: For more information, see Using TouchPad and touch screen gestures on page Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. -
Page 20: Lights
Lights Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light Amber: Computer sound is off. ● Off: Computer sound is on. ● Chapter 2 Getting to know your computer... -
Page 21: Speakers
Speakers Component Description Speakers (2) Produce sound. -
Page 22: Keys
Keys Component Description Displays system information when pressed in combination with key. Executes specific functions when pressed in combination with key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. Action keys Execute frequently used system functions. -
Page 23: Using The Action Keys
Using the action keys An action key performs an assigned function. ● The icon on each action key illustrates the function for that key. ● Icon Description Opens the Get started app. Decreases the screen brightness incrementally as long as you hold down the key. Increases the screen brightness incrementally as long as you hold down the key. -
Page 24: Bottom
Bottom Component Description Speakers (2) Produce computer sound. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Chapter 2 Getting to know your computer... -
Page 25: Labels
Component Serial number Product number Warranty period Model number (select products only) Component HP product name (select products only) Model name (select products only) Product number Serial number Warranty period Regulatory label(s)—Provide(s) regulatory information about the computer. ●... -
Page 26: Connecting To A Network
In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point. HP Mobile Broadband Module—Gives you wireless connectivity over a wireless wide area network ●... -
Page 27: Connecting To A Wlan
Wi-Fi hotspots. You might need the HP Mobile Broadband Module IMEI and/or MEID number to activate mobile broadband service. The number may be printed on a label located on the bottom of your computer, inside the battery bay, under the service door, or on the back of the display. -
Page 28: Using Gps (Select Products Only)
Using GPS (select products only) Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems. To enable GPS, make sure location is enabled under the Location setting. Type location in the taskbar search box, and then make the selection for location. - Page 29 Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. Connecting to a wired network—LAN (select products only)
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Page 30: Enjoying Entertainment Features
Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the camera, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, TV, speakers, or headphones. -
Page 31: Connecting Headsets
For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this document: Select the Start button, select All apps (required on some products), select HP Help and Support, and ▲ then select HP Documentation. -
Page 32: Connecting Video Devices Using A Usb Type-C Cable
Connecting video devices using a USB Type-C cable NOTE: To connect a USB Type-C device to your computer, you need a USB Type-C cable, purchased separately. To see video or high-resolution display output on an external device, connect the device according to the following instructions: Connect one end of the USB Type-C cable to the USB Type-C port on the computer. -
Page 33: Discovering And Connecting To Miracast-Compatible Wireless Displays (Select Products Only)
Discovering and connecting to Miracast-compatible wireless displays (select products only) To discover and connect to Miracast-compatible wireless displays without leaving your current apps, follow the steps below. To open Miracast: Type project in the taskbar search box, and then click Project to a second screen. Click Connect to a ▲... -
Page 34: Navigating The Screen
Navigating the screen You can navigate the computer screen in the following ways: Use touch gestures directly on the computer screen (select products only) ● Use touch gestures on the TouchPad ● Use a keyboard and optional mouse (mouse purchased separately) ●... -
Page 35: Two-Finger Pinch Zoom
Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. Zoom out by placing two fingers apart on the TouchPad zone or touch screen and then moving your ● fingers together. Zoom in by placing two fingers together on the TouchPad zone or touch screen and then moving your ●... -
Page 36: Four-Finger Tap (Touchpad Only)
Four-finger tap (TouchPad only) Use the four-finger tap to open the action center. Tap four fingers on the Touchpad to open the action center and view current settings and notifications. ● Three-finger swipe (TouchPad only) Use the three-finger swipe to view open windows and to switch between open windows and the desktop. Swipe 3 fingers away from you to see all open windows. -
Page 37: Using The Keyboard And Optional Mouse
Using the keyboard and optional mouse The keyboard and optional mouse allow you to type, select items, scroll, and perform the same functions as you do using touch gestures. The keyboard also allows you to use action keys and key combinations to perform specific functions. -
Page 38: Managing Power
Several well-known vulnerabilities exist when a computer is in the Sleep state. To prevent an unauthorized user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime the computer will be out of your physical possession. -
Page 39: Manually Initiating And Exiting Sleep
Manually initiating and exiting Sleep You can initiate Sleep in any of the following ways: Close the display. ● Select the Start button, select the Power icon, and then select Sleep. ● You can exit Sleep in any of the following ways: Briefly press the power button. -
Page 40: Using Hp Fast Charge (Select Products Only)
When the battery charge remaining is between zero and 90%, the battery will charge to 90% of full ● capacity in no more than 90 minutes. To use HP Fast Charge, shut down your computer and then connect the AC adapter to your computer and to external power. Using the power meter and power settings The power meter is located on the Windows taskbar. -
Page 41: Factory-Sealed Battery
Factory-sealed battery To monitor the status of the battery, or if the battery is no longer holding a charge, run HP Battery Check in the HP Support Assistant app. Type support in the taskbar search box, and then select the HP Support Assistant app. -
Page 42: Resolving A Low Battery Level
To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to AC power under any of the following conditions: WARNING! Do not charge the computer battery while you are aboard aircraft. -
Page 43: Troubleshooting Power Problems
When running Disk Defragmenter on computers with internal hard drives ● When performing a backup or recovery ● When you connect the computer to AC power: The battery begins to charge. ● The screen brightness increases. ● ● The power meter icon changes appearance. - Page 44 Shut down the computer under any of the following conditions: When you need to access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB or video port ● When the computer will be unused and disconnected from external power for an extended period ●...
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Page 45: Maintaining Your Computer
● You move the computer with the display closed while the computer is running on battery power. ● A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Only internal hard drives are protected by HP 3D DriveGuard. -
Page 46: Identifying Hp 3D Driveguard Status
Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to your computer. For example, older graphics components might not work well with the most recent gaming software. -
Page 47: Cleaning The Display
WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on. Turn off the computer. Disconnect AC power. Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids directly on any computer surface. - Page 48 If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when ● you are allowed to use your computer. In-flight computer use is at the discretion of the airline. If you are shipping the computer or a drive, use suitable protective packaging and label the package ●...
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Page 49: Securing Your Computer And Information
Additional passwords can be set in Windows or in HP Setup Utility (BIOS), which is preinstalled on your computer. You may find it helpful to use the same password for a Setup Utility (BIOS) feature and for a Windows security feature. -
Page 50: Setting Setup Utility (Bios) Passwords
Setting Setup Utility (BIOS) passwords Password Function Administrator password Must be entered each time you access Setup Utility (BIOS). ● If you forget your administrator password, you cannot ● access Setup Utility (BIOS). Power-on password Must be entered each time you turn on or restart the ●... -
Page 51: Using Internet Security Software
Any data that does not meet those criteria is blocked. Installing software updates HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. -
Page 52: Using Hp Touchpoint Manager (Select Products Only)
Using HP Touchpoint Manager (select products only) HP Touchpoint Manager is a cloud-based IT solution that enables businesses to effectively manage and secure their company assets. HP Touchpoint Manager helps protect devices against malware and other attacks, monitors device health, and enables you to reduce time spent solving end-user device and security issues. -
Page 53: Using Setup Utility (Bios)
To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. HP Support Assistant ● Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar. -
Page 54: Downloading A Bios Update
If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar. -
Page 55: Using Hp Pc Hardware Diagnostics (Uefi)
10 Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. - Page 56 Enter the product name or number. – or – Select Identify now to let HP automatically detect your product. Select your computer, and then select your operating system. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want.
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Page 57: 11 Backing Up, Restoring, And Recovering
Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This ● step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For... -
Page 58: Using Windows Tools
HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive. -
Page 59: Restore And Recovery
Creating HP Recovery media (select products only) on page If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not ● work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. -
Page 60: Using The Hp Recovery Partition (Select Products Only)
Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. -
Page 61: Changing The Computer Boot Order
Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive. -
Page 62: Removing The Hp Recovery Partition (Select Products Only)
Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP recovery media from the HP Recovery partition. -
Page 63: 12 Specifications
AC adapter or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. -
Page 64: Operating Environment
Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft... -
Page 65: 13 Electrostatic Discharge
13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. -
Page 66: 14 Accessibility
14 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. -
Page 67: Index
12 caps lock light, identifying 10 HP 3D DriveGuard 35 airplane mode 16 caring for your computer 36 HP Apps Store, visiting 1 airplane mode key 13, 16 cleaning your computer 36 HP Fast Charge 30 antivirus software, using 41... - Page 68 37 action 12 ports shutdown 33 airplane mode 13 Miracast 23 Sleep esc 12 USB 3.x port with HP Sleep and exiting 29 fn 12 Charge 6 initiating 29 Windows 12 USB Type-C power connector and Sleep and Hibernation...
- Page 69 TouchPad gesture two-finger tap TouchPad gesture 25 unresponsive system 33 updating programs and drivers 36 USB 3.x port with HP Sleep and Charge, identifying 6 USB Type-C port, connecting 22 USB Type-C power connector and Thunderbolt port, identifying 5...