Nortel Attendant Console User Manual page 94

Business communications manager attendant console
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94
Index
D
Department box 39, 51
using 51
Dial DTMF Tones 28
Directory Find box 50
using 50
Directory list 11
Department column 43
employee information 43
Ext column 43
extension information 43
Name column 43
Notes column 43
sorting information 44
using 71
Directory list tab views 42, 49
BLF tab view 42
Full 42
Selected 42
Directory tab views
using 49
Disable Link Transfer 22
Disable VM Transfer 22
Do Not Disturb 43
DTMF button 32
E
Edit Caller Information dialog box 35
Caller ID Name 36
Caller ID Number 36
Caller Type 35
Company box 35
Contacts 36
Delete Caller button 36
Find button 36
New Caller button 36
New Name button 36
Record number 36
Save button 36
Edit Employee Information dialog box
Assistant Extension box 39
Contacts box 40
Department box 39
Voice Message box 40
Edit menu 25
Extension
creating an new name for 74
finding 48
Extension box 14
Extension Directory report 79
Extension, Attendant 11
P0936572 02
F
File menu 24
Find button 40
Finding an employee record 72
Finding and editing caller information 70
Finding the correct extension 48
Full tab view 42
resetting 73
Full-time main attendant 12
G
Green Loop button 33
H
Handling a Callback call
Callback call 62
Help file 29
Help menu 29
Hold 28, 57
placing and retrieving calls 57
Hold button 34
Hunt Group 43
I
In and Out buttons 32
Introduction to Attendant Console 7
J
Join button 32
L
LAN 92
Link 28
Link button 32
Link Transfer button 22
Linking and Joining calls 60
Log to File 26
Loop button 12, 16, 19, 32, 46
Loop Overflow icon 16, 24, 46

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