Nortel Attendant Console User Manual page 43

Directory list employee and extension information
Each Directory list tab view shows the following employee and extension information..
Note: The first two columns are not labeled and contain only icons, not text.
This is the leftmost column in the Directory list views and does not have a column
person status
heading. It can contain an icon or be blank. The person status icon shows the location of
icon
the employee. Refer to
This is the second column from the left in the Directory list views and does not have a
telephone status
column heading. The telephone icons show the current status of the telephones
icon
connected to the Business Communications Manager 2.5 system. They also show
additional information such as whether the extension is ready to receive calls or is on Do
Not Disturb (DND). The telephone icons are:
Available for
calls
On-hook
Off-hook
Note: A Hunt Group is a group of telephones that can be called by a single number.
Hunt Groups are configured in your Business Communications Manager 2.5 system.
The telephone status icon for a Hunt Group extension is blue and always indicates
on-hook.
Directory list columns
The first labeled column on the left, containing the names of employees.
Name
Contains telephone extensions.
Ext
Displays additional information about the employee that you enter. Notes can be edited
Notes
only from the Notes list box at the top of the Directory dialog box.
Displays the name of the department to which the employee belongs. Enter the
Department
department by clicking the Edit button, clicking Employee Information and using the Edit
Employee Information dialog box. Refer to
Chapter 3 Using the Attendant Console window
"Using the Directory options" on page
Do Not Call
Disturb Forwarded
41.
"Maintaining caller information" on page
Attendant Console User Guide
43
67.