Placing A Call On Hold; Releasing A Call From Hold; Placing A Call On Hold And Making Another Call; Canceling A Call - Nortel NN42030-110 User Manual

Basic functions

Placing a call on hold

While on a call, you can place a call on hold.
1. To place a call on hold, press <prefix>6#.

Releasing a call from hold

You can release a call that you placed on hold.
1. To release a call on hold, press <prefix>7#.

Placing a call on hold and making another call

After you place a call on hold, you can place another call.
1. To hold a call and dial another, press <prefix>1<number to dial>#.

Canceling a call

You can cancel a call. For example, if you place a call on hold and make
a second call, you can cancel the second call.
1. To cancel a call, press <prefix>2#.

Swapping two calls

You can swap two calls. For example, if you have a call on hold and are
on a second call, you can place the second call on hold and make the first
call active.
1. To swap two calls, press <prefix>3#.

Executing a consultative transfer

You can consult with a third-party during a call and then transfer the call
to the third-party.
1. To execute a consultative transfer, press <prefix>1<number to
dial>#.
2. Consult with the third party.
3. To transfer the call, press <prefix>4#.
Web User Interface User Guide 29