Holding A Call Exclusively; Using Call Queuing - Nortel P0857846 System Coordinator Manual

64 / Handling many calls at once
• When the person you were talking to returns you will hear them
through your telephone speaker. Lift the receiver and talk.
Tip -
to your telephone, you can use the Handsfree/
Mute feature instead of Listen on Hold.

Holding a call exclusively

You can put a call on Exclusive Hold so that it can be retrieved only
at your telephone.
ƒ‡·
• Press
appears busy on all other telephones, and the call cannot be
picked up by anyone else in the office.
Displays

Using Call Queuing

If you have more than one call ringing at your telephone, you can
ƒ°‚⁄
choose the call that has the highest priority by pressing
Call Queuing answers incoming external calls before callback,
camped, and transferred calls.
Norstar-PLUS Modular ICS 2.0 System Coordinator Guide
If Automatic Handsfree has been assigned
ƒ˙
or
You have placed one or more calls on hold.
The name of the line that has been held the
longest is displayed.
.
ƒ‡·
. The line
ƒ°‚⁄
P0857846 Issue 02