Other Network Connection Troubleshooting - Fujitsu fi-6000NS Operator's Manual

6.3.2 Other Network Connection Troubleshooting

There are many reasons why a network connection may not be possible.
The following section provides information about general troubles that may occur when connect-
ing to a network.
If the cause of the problem is unknown or the problem persists, check the items in
Check before Contacting Your FUJITSU Scanner Dealer" (page 315)
scanner dealer or an authorized FUJITSU scanner service provider.
■ Failure to connect to a server using its IP address
If a server cannot be connected to using its IP address, and does not respond to a ping test, try the
following steps:
No.
1 Connection error between a server and the
scanner, or problem with the LAN cable.
2 IP address or subnet mask is invalid.
6.3 Network Connection Troubleshooting
Problem
Network Scanner fi-6000NS Operator's Guide
and contact your FUJITSU
Action
Check that the LAN cable has been
attached to both the scanner and server
correctly.
If the server is connected using a LAN
cable (straight type), in case auto-mdi
(automatic selection) is not supported, a
LAN cable (crossover type), switch, or
router is required between the scanner and
server.
If this is not the case, the LAN cable may
be faulty. Find a LAN cable that functions
normally and try again.
On the "IP Address" screen, check that the
IP address or subnet mask settings are cor-
rect.
For more details about the "IP Address"
screen, refer to "3.6.1 Giving the Scanner
an IP Address" (page 70).
"6.5 Points to
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