Answering A Call; Call Hold And Resume; Multiple Calls On Hold; Microphone Mute - Polycom SoundPoint IP 301 User Manual

Answering a Call

Using the Handset:
Pick up the handset.
Using Listen Mode:
Press the Answer soft key or the line key
(
Using the Headset:
Pressing
through an optionally connected
headset. If headset memory mode is
enabled, pressing the line key (
will do the same.
In all cases, the active call will appear
on the display showing call duration and
destination.
1 2 3
ABC DEF
1 2 3
ABC DEF
4 5 6
GHI JKL MNO
4 5 6

Call Hold and Resume

GHI JKL MNO
7 8 9
PQRS TUV WXYZ
7 8 9
During a call, press
PQRS TUV WXYZ
The call will be placed on hold and this will
0
* OPER
#
0
be indicated on the display. Press the Resume
OPER
soft key to retrieve the call.

Multiple Calls on Hold

If multiple calls are on hold on a single line
key, use the arrow keys to switch between
the calls then press the Resume soft key to
retrieve the desired call. If more than two
calls are on hold on a single key, an indica-
tion will appear on the display, for example
"2/3" shows that this is the second call out
of three calls.

Microphone Mute

During a call, press
phone lights up and a flashing microphone
on the display indicates that the other party
(parties) cannot hear you.
Directories Conference
Services
Call Lists
Buddy Status
My Status
Redial
).
will answer the call
Conference Directories
Services
Sel Sel
Call Lists
Del Del
Buddy Status
My Status
Menu
Messages
Redial
Do Not Disturb
or the Hold soft key.
Hold Hold
. The LED on the
Directories Conference
Services
Call Lists
Buddy Status
1 2 3
ABC DEF
1 2 3
Incoming calls may be ignored by pressing
ABC DEF
the Reject soft key or
4 5 6
GHI JKL MNO
4 5 6
ing. Note that Do Not Disturb stays active
GHI JKL MNO
when the call is dropped and will remain
7 8 9
PQRS TUV WXYZ
7 8 9
so until toggled off.
PQRS TUV WXYZ
0
* OPER
#
0
OPER
If "Handsfree mode disabled" appears
on the graphic display after you press the
speakerphone key, your system adminis-
trator has disabled the speakerphone on
your phone.
)
When your SoundPoint IP 500/501 phone
is configured for silent ring, press the ring-
1 2
ABC
1 2
ing Line key or the Answer soft key and you
ABC
will answer the call. If your handset is off
4 5
GHI JKL
4 5
hook, the call is routed to the handset. If
your handset is on hook, the call is routed
GHI JKL
to the speaker.
7 8
PQRS TUV
7 8
PQRS TUV
0
* OPER
0
OPER
If calls are on hold on more than one line
key, the details of the calls on any line key
can be viewed by pressing that line key and
holding it down for a few seconds. If a line
key is pressed briefly, the first call on hold
on that line key will be retrieved.
Microphone Mute applies to handset and
headset modes. You can still hear all other
parties while Mute is enabled.
To turn off Microphone Mute, press
again.
1 2
ABC
1 2
7
ABC
GHI JKL
Del Del
Menu
Messages
during ring-
Do Not Disturb
Hold Hold
3
DEF
3
DEF
6
MNO
6
MNO
9
WXYZ
9
WXYZ
#
3
DEF
3
DEF
Do Not Disturb
MNO
Sel Sel
Del Del
Menu
Messages
Do Not Disturb
Hold Hold
Sel Sel
Del Del
Menu
Conference Directories
Messages
Services