Polycom SOUNDPOINT IP 300 User Manual
Sip 2.0
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Also See for SOUNDPOINT IP 300:
- Administrator's manual (188 pages) ,
- Release note (31 pages) ,
- User manual (30 pages)
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Administrator's Manual
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Table of Contents
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Summary of Contents for Polycom SOUNDPOINT IP 300
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Page 1: User Guide
User Guide SoundPoint IP 300/301 SIP 2.0 ® August, 2006... -
Page 2: Table Of Contents
Contents Introduction ... 1 Parts List ... 1 Installing SoundPoint Connecting Network and Power Source ...2 Connecting the Handset and Optional Headset ...3 Attaching the Base ...3 Features ... 4 Key Descriptions ... 5 Using SoundPoint Placing a Call ...6 Answering a Call ...7 Call Hold and Resume ...7 Multiple Calls on Hold ...7... - Page 3 Modifications ...22 Installation Instructions ...22 Plug Acts as Disconnect Device ...22 Industry Canada (IC) ...23 CE and VCCI Mark ...23 Polycom Limited Warranty and Limitation Liability ... 23 Exclusions ... 24 Warranty Exclusive... 24 Service Agreements... 24 Limitations of Liability ... 24 Disclaimer ...
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Page 4: Introduction
Be sure to verify with your Parts List The following items are included in your ® SoundPoint IP 300/301 SIP package. Check this list before installation to ensure ® Polycom SoundPoint IP 300/301 SIP Menu Do Not Disturb Redial PQRS WXYZ OPER Handset &... -
Page 5: Installing Soundpoint
Power over Ethernet (PoE) Option Using an Inline Power Cable (optional acces- sory from Polycom), the phone can be alter- nately powered from a Power over Ethernet (PoE) compliant switch or hub. Inline Power Cables exist for both IEEE 802.3af and Cisco pre-standard PoE options. -
Page 6: Connecting The Handset And Optional Headset
2. Connect the headset (optional accessory) to the headset jack on the back of the phone. For information on headsets, please visit www.polycom.com and choose the Support link. Attaching the Base 1. Place all cords in the recessed area above the modular jacks as shown. -
Page 7: Features
Features Soft Keys The screen will display labels for these keys, to identify their context-sensi- tive functions. Headset Microphone Mute Dial Pad These 12 keys provide the 10 digits, alphabetic and special characters available in context sensitive applications. Hookswitch Speaker For ringer and hands-free audio output. -
Page 8: Key Descriptions
Key Descriptions Feature Key Description Mutes audio transmission locally during calls. Allows you to place and receive calls through an optionally con- Directories nected headset. Directories Line or Speed Dial keys. Services Services Directories Call Lists Scrolls through menu options. Call Lists Services Conference... -
Page 9: Using Soundpoint Ip 300/301 Sip
Using SoundPoint Placing a Call Using the Handset: 1. To obtain dial tone, pick up the handset. 2. Dial the desired number. Using Listen Mode: 1. With the handset on-hook, press , and choose Features, fol- Menu lowed by Listen Mode. 2. -
Page 10: Answering A Call
Conference Directories Answering a Call Services Using the Handset: Call Lists Pick up the handset. Buddy Status Using Listen Mode: My Status Press the Answer soft key or the line key Redial Using the Headset: Pressing will answer the call through an optionally connected Conference Directories... -
Page 11: General Key Use
General Key Use Services Conference To navigate through menus and to enter data, these are useful tips: Transfer 1. Use Redial Next and Prev soft keys to scroll PQRS WXYZ Hold through lists. In some lists the PQRS WXYZ keys can be used as “Page OPER Up”... -
Page 12: Transferring A Call
Transferring a Call 1. During a call, press the Trnsfr soft key (the active call is placed on hold). 2. Dial the number to which you want to transfer the call or use the arrow keys to access speed dial numbers or the missed call list, or use the Features menu to access placed and received call lists. -
Page 13: Redial
My Status Redial Press to dial the last call placed Redial from your phone. To redial another previously dialed number, press the Menu soft key, and select Features, Call Lists, then Placed Calls. You will see a list of previously placed calls. Choose the number you wish to redial and press Dial. -
Page 14: Do Not Disturb
Messages Do Not Disturb Press to prevent the phone from Do Not Disturb ringing on incoming calls. A flashing icon and text on the display indicates that Do Not Disturb is on. Hold Hold Calls received while Do Not Disturb is enabled are logged in the Missed Call list. -
Page 15: Display Contrast
Display Contrast To adjust the contrast on the display to a comfortable level: 1. Press Menu . Select Settings fol- lowed by Basic, Contrast. 2. Press the Up or Down soft keys (or Messages volume keys) to increase or decrease the display contrast. -
Page 16: Contact List
Contact List In addition to a directory of missed, placed, or received calls, the phone can store a local directory of 200 or more contacts*. You can add, delete, edit, dial, or search for any contact in this list through just a few key strokes. -
Page 17: Speed Dial
Speed Dial Pre-assigned numbers can be associated with speed dial entries for rapid automated dialing. Speed Dial entries are consecutively placed next to assigned line keys on the phone. When a new entry is added to the Contact List, it is automatically assigned the next available speed dial index. -
Page 18: Multiple Call Appearances
Multiple Call Appearances Each line on the phone can be configured to have one or more call appearances. More than one call appearance is useful if there is an active call and an incoming call arrives on the same line. In the example shown, there is in an outbound call with Bob Smith. -
Page 19: Voice Mail
Voice Mail Received messages will be indicated by a flashing Message Waiting Indicator LED on the front of the phone and optionally a visual notification on the display. Individual line indicators reflect voice messages left on that line (useful if mul- tiple lines are in use). -
Page 20: Phone Reboot
Phone Reboot Periodically, the phone may require a user reboot. Reasons for this include accepting a new configuration or new software. There are two ways to reboot the phone: ► Simultaneously press and hold the Do Not Disturb, Hold, and Volume keys (highlighted in the figure) for more than 3 seconds ►... -
Page 21: Presence / Status / Buddy Lists
To send a text message: 1. Press and select Fea- Menu tures, Messages, Instant Messages. 2. (Optional) If multiple lines are in Messages use, first select from which line to Do Not Disturb send the message. 3. Press the New soft key. 4. - Page 22 To view and change Presence settings: Menu 1. Press and Presence. Messages 2. Choose My Status to change your own status. Do Not Disturb 3. Choose Buddy Status to monitor the status of the contacts within your buddy list. 4. Choose Privacy List to see which Hold Hold phones are allowed to “watch”...
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Page 23: Troubleshooting
Troubleshooting No Dial-Tone Verify power is correctly applied to the ® SoundPoint IP 300/301 SIP phone: • Check that the display is illuminated. • Make sure the LAN cable is inserted properly at the rear of the phone (try unplugging and re-inserting the cable). - Page 24 No Audio on Headset Verify correct connections: • Ensure the headset is plugged into the jack marked Headset at the rear of the phone. • Ensure the headset amplifier (if present) is turned on and/or the volume is correctly adjusted. No Response from Feature Key Presses Directories Conference...
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Page 25: Safety And Compliance
4. Consult the dealer or an experi- ence radio/TV technician for help. by Polycom, Inc. could void the user’s authority to operate the equipment. L’Installation doit être exécutée confor- mément à tous les règlements nationaux applicable au filage électrique. -
Page 26: Industry Canada (Ic)
Polycom or its authorized reseller. Polycom’s sole obligation under this ex- press warranty is at Polycom’s option and... -
Page 27: Exclusions
Exclusions Polycom will not be liable under this limited warranty if its testing and exami- nation disclose that the alleged defect or malfunction in the product does not exist or results from: • Failure to follow Polycom’s installa- tion, operation, or maintenance instruc- tions. -
Page 28: Disclaimer
Polycom, Inc. Do not remove (or allow anybody else to remove) any product identification, copy- right or other notices. Polycom, the Polycom logo design, and SoundPoint are trademarks of Polycom, Inc. in the U.S. and various other coun- tries. and to permit persons to whom the Soft-... - Page 29 ITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LI- ABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
- Page 30 Milpitas, CA 95035 ©2006 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. 1725-11329-001 Rev. B...
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