Polycom SoundPoint IP 301 User Manual
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- Administrator's manual (166 pages) ,
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Summary of Contents for Polycom SoundPoint IP 301
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Page 1: User Guide
User Guide SoundPoint IP 301 SIP 3.0 ® December, 2007... -
Page 2: Table Of Contents
Contents Introduction ..........1 Parts List ........... 1 Installing SoundPoint IP 301 SIP ....2 ® Connecting Network and Power Source ........2 Connecting the Handset and Optional Headset ....3 Attaching the Base ..............3 Features ............ 4 Key Descriptions ......... 5 Using SoundPoint IP 301 SIP ....... - Page 3 Modifications ................23 Installation Instructions ............23 Plug Acts as Disconnect Device ..........23 Industry Canada (IC) ............24 CE and VCCI Mark ..............24 Polycom Limited Warranty and Limitation Liability ......24 Exclusions ..........25 Warranty Exclusive ........25 Service Agreements ........25 Limitations of Liability ....... 25 Disclaimer ..........
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Page 4: Introduction
® SoundPoint IP 301 SIP package. Check missing any items, please contact your this list before installation to ensure that system administrator. ® Polycom SoundPoint IP 301 SIP Power Adapter (specification varies according to country) Menu Do Not Disturb Redial... -
Page 5: Installing Soundpoint Ip 301 Sip
Power over Ethernet (PoE) Option Using an Inline Power Cable (optional acces- sory from Polycom), the phone can be alter- nately powered from a Power over Ethernet (PoE) compliant switch or hub. Inline Power Cables exist for both IEEE 802.3af and Cisco pre-standard PoE options. -
Page 6: Connecting The Handset And Optional Headset
2. Connect the headset (optional accessory) to the headset jack on the back of the phone. For information on headsets, please visit www.polycom.com and choose the Support link. Attaching the Base 1. Place all cords in the recessed area 2. Align the two protrusions on the above the modular jacks as shown. -
Page 7: Features
Features Line/Speed Dial Keys Use these keys to activate up to two lines or one line and a speed dial that can be assigned to your Soft Keys phone. The screen will display labels for these keys, to Display Control Keys identify their context-sensi- Use the arrow keys to scroll tive functions. -
Page 8: Key Descriptions
Key Descriptions Feature Key Description Mutes audio transmission locally during calls. Allows you to place and receive calls through an optionally con- Directories nected headset. Directories Line or Speed Dial keys. Applications Applications Directories Menu Menu Call Lists Scrolls through menu options. Call Lists Applications Messages... -
Page 9: Using Soundpoint
Using SoundPoint IP 301 SIP ® Placing a Call Using the Handset: During a call, you can alternate 1. To obtain dial tone, pick up the handset. between handset or headset modes 2. Dial the desired number. by pressing the key, or picking Conference Directories... -
Page 10: Answering A Call
Conference Directories Services Answering a Call Menu Call Lists Messages Incoming calls may be ignored by pressing Using the Handset: Buddy Status the Reject soft key or during ring- Do Not Disturb Pick up the handset. My Status ing. Note that Do Not Disturb stays active when the call is dropped and will remain Using Listen Mode: Redial... -
Page 11: General Key Use
Directories Menu Directories Menu General Key Use Services Messages Messages Services Do Not Disturb Conference To navigate through menus and to enter data, these are useful tips: Conference Do Not Disturb Transfer 4. To enter text using the dial pad, 1. -
Page 12: Transferring A Call
Transferring a Call 1. During a call, press the Trnsfr soft 3. Press the Trnsfr soft key again or key (the active call is placed on hang up to complete the transfer. hold). This can be done as soon as the 2. -
Page 13: Redial
Call Forwarding You can configure your phone so that all incoming calls are forwarded to another Call forwarding is not available on shared party (known as static forwarding). You lines. can also forward calls while the phone is This feature is local to the phone, and may ringing (known as dynamic forwarding). -
Page 14: Do Not Disturb
Menu Messages Do Not Disturb Press to prevent the phone from (Optional) If multiple lines are in use, Do Do Not Disturb ringing on incoming calls. A flashing icon Not Disturb can be set on a line-by-line and text on the display indicates that Do Not basis. -
Page 15: Display Contrast
Exit soft key repeatedly to return to the idle. Menu Messages For information on supported headsets to provide electronic hookswitch features of placing, answering, and ending calls, go to www.polycom.com/support/voice and Do Not Disturb enter the string “Headset Compatibility List” in the Knowledge Base text box. Display Contrast... -
Page 16: Contact Directory
Contact Directory In addition to a directory of missed, You can dial or search for a contact in this placed, or received calls, large number directory. You may be able to add, edit, of contacts in your phone’s local contact and delete contacts. - Page 17 To search for a particular contact in the corporate directory: 1. Press Conference Directories 2. Select Corporate Directory. 3. Search for the contact in one of the Services following ways: Menu a Use Call Lists scroll through the list to find the Messages contact.
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Page 18: Speed Dial
Speed Dial Pre-assigned numbers can be associated with speed dial entries for rapid automated dialing. Speed Dial entries are consecutively placed next to assigned line keys on the phone. When a new entry is added to the Contact List, it is automatically assigned the next available speed dial index. -
Page 19: Multiple Keys Per Line
Multiple Keys Per Line A line on the phone can be configured to Incoming calls to this line will be dis- have two line keys associated with it. If tributed evenly among the two available this is the case, the display could look keys. -
Page 20: Voice Mail
Voice Mail Received messages will be indicated by a A stutter dial tone in place of normal dial flashing Message Waiting Indicator LED tone is used to indicate that one or more on the front of the phone and optionally a voice messages are waiting at the message visual notification on the display. -
Page 21: Phone Reboot
Phone Reboot Menu Periodically, the phone may require a user reboot. Reasons for this include accepting a Do Not Disturb new configuration or new software. Redial PQRS WXYZ There are two ways to reboot the phone: Hold OPER ► Simultaneously press and hold the Do Not Disturb, Hold, and Volume keys (highlighted in the figure) for more than 3 seconds... -
Page 22: Presence / Status / Buddy Lists
To send a text message: 5. Press the Select soft key to choose 1. Press Menu and select Fea- tures, Messages, Instant Messages. from various pre-scripted short Messages 2. (Optional) If multiple lines are in messages. use, first select from which line to Do Not Disturb send the message. - Page 23 To view and change Presence settings: Menu 1. Press and select Features and Presence. Messages 2. Choose My Status to change your own status. Do Not Disturb 3. Choose Buddy Status to monitor the status of the contacts within your buddy list.
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Page 24: Troubleshooting
Troubleshooting No Dial-Tone Verify power is correctly applied to the Verify if dial tone is present on any other ® SoundPoint IP 301 SIP phone: audio paths: • Check that the display is illuminated. • Switch between handset, headset • Make sure the LAN cable is inserted (if present) or hands-free to see if properly at the rear of the phone dial tone is present on these other... - Page 25 No Audio on Headset Verify correct connections: • Ensure the headset is plugged into • Ensure the headset amplifier (if the jack marked Headset at the rear present) is turned on and/or the of the phone. volume is correctly adjusted. •...
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Page 26: Safety And Compliance
Modifications by Polycom, Inc. could void the user’s In accordance with Part 15 of the FCC Rules, the user is cautioned that any chang- authority to operate the equipment. -
Page 27: Industry Canada (Ic)
Polycom or its authorized reseller. Products returned to Polycom must be sent prepaid and packaged appropriately Polycom’s sole obligation under this ex-... -
Page 28: Exclusions
Customer. • Unauthorized product modification or alteration. Polycom will not be liable under this • Unauthorized use of common carrier limited warranty if its testing and exami- communication services accessed nation disclose that the alleged defect or through the product. -
Page 29: Disclaimer
Limited Warranty and Limitation of Polycom, the Polycom logo design, and Liability. SoundPoint are trademarks of Polycom, Copyright Notice Inc. in the U.S. and various other coun- without limitation the rights to use, copy, tries. - Page 30 KIND, EXPRESS OR IMPLIED, IN- OR COPYRIGHT HOLDERS BE LI- CLUDING BUT NOT LIMITED TO THE ABLE FOR ANY CLAIM, DAMAGES WARRANTIES OF MERCHANTABIL- OR OTHER LIABILITY, WHETHER IN ITY, FITNESS FOR A PARTICULAR AN ACTION OF CONTRACT, TORT OR PURPOSE AND NONINFRINGEMENT.
- Page 31 Pleasanton, CA 94588-2708 USA ©2007 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. 1725-11329-001 Rev. D...
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