Error message
File not found
Font not found
FPGA malfunction
Head error
Head open
Head too hot
Invalid setup
Memory overflow
Name exists
No DHCP server
16-6
Cause
Requested file is not on
the card
Error with the selected
download font
Hardware error
Hardware error
Printhead not locked
Printhead excessively
warm
Error in configuration
memory
Print job too large: e.g.
due to loaded fonts, large
graphics
Field name in direct
programming entered
twice
Printer is configured for
DHCP, and there is no
DHCP server or the
DHCP server is currently
unavailable
Error recovery
Check the contents of the
card.
Cancel current print job,
change font.
Switch printer off and on
again.
If it occurs again →
Service.
Switch printer off and on
again.
If it occurs again →
replace printhead (see
Replacing the printhead on
Pronto! 482/486 models on
page 11-7).
Lock printhead.
The print job continues
automatically after
pausing.
If this occurs repeatedly,
reduce the heat level or
print speed in the
software.
Reconfigure printer.
If it occurs again →
Service.
Cancel print job. Reduce
amount of data to be
printed.
Correct programming.
Deactivate DHCP in the
configuration and issue a
permanent IP address.
Notify the network
administrator.
Error treatment
Need help?
Do you have a question about the pronto! 486 and is the answer not in the manual?