QuickLabel Systems QL-300 User Manual

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Page 2 QL-300 User Guide Part Number 22834690-EN-E Revision 1.0 1/2019 QuickLabel, An AstroNova™ Division World Headquarters 600 East Greenwich Ave., West Warwick, RI 02893 Tel: +1 (401) 828-4000 Fax: +1 (401) 822-2430 E-mail: info@QuickLabel.com www.QuickLabel.com Technical Support Tel: +1 (401) 828-4000 E-mail: support@QuickLabel.com...
Page 3 QuickLabel. Trademarks QL-300® and Custom QuickLabel Omni® are registered trademarks of AstroNova, Inc. Adobe®, Photoshop®, and Illustrator® are registered trademarks of Adobe Systems, Inc. Corel® is a registered trademark of Corel Corporation.
Page 4 QL-300. This warranty is void if the QL-300 toner cartridge has been damaged by accident, abuse,...
Page 5 Contact Information World Headquarters 600 East Greenwich Ave. West Warwick, RI 02893 USA Toll-Free: 877-757-7978 | Tel: +1 401-828-4000 quicklabel.com European Headquarters Waldstrasse 70 63128 Dietzenbach | Germany Tel: +49 (0) 6074-31025-00 quicklabel.de Canada 3505 Rue Isabelle Suite O Brossard, QC J4Y 2R2 Tel: +1 800-565-2216 quicklabel.ca Latin America...
Page 6 RoHS2 Compliance The QL-300 Label Printer does not contain the substances specified within ANNEX II of “Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS)”, that is, lead, mercury, cadmium, hexavalent chromium, polybrominated biphenyls...
Page 7 West Warwick, RI 02893 USA Nome del costruttore Brand Name(s) ® QuickLabel Nom(s) de marque(s) Markenname(n) Nome/i dei marchi Model No. QL-300, QL-300s Modele No. Model Nr. Modello No. Description of Products LED Color Printer Description des produits Produktbeschreibungen Descrizione dei Prodotti...
Page 8: Table Of Contents
Connecting Cables ........43 Connecting a LAN Cable ......43 QL-300 User Guide...
Page 9 Printing ......... 133 QL-300 User Guide...
Page 10 Simple Color Matching (Simple Adjustment) ....228 Color Matching (Graphic Pro) ......229 QL-300 User Guide...
Page 11 Replacing Waste Toner Boxes ......337 Replacing the Fuser and Exit Unit ..... . . 348 QL-300 User Guide...
Page 12 To use EAP-TLS ....... 453 To connect the printer to an authentication switch ....454 QL-300 User Guide...
Page 13 Full-sheet labels (printing on large size paper) ....482 Full-sheet label paper (with black marks) ....484 QL-300 User Guide...
Page 14: Installation
Note: The package does not include a LAN cable, USB cable, or hub. Procure them separately. Note: The packing box and packing materials are needed to transport the machine. Keep them and do not throw them away. QL-300 User Guide...
Page 15: Unwinder
Do not install the equipment in a location that is near open flame or may become very hot. • Do not install the equipment in a location prone to chemical reactions (laboratory, etc.). • Do not install the equipment in a location that is near flammable liquids, such as alcohol or paint thinner. QL-300 User Guide...
Page 16 Do not install the equipment in a location that is subject to excessive vibration. • Do not install the equipment in a location where the machine's vents are blocked. Check the positions of the vents in the following illustrations. QL-300 User Guide...
Page 17: Installation Environment
20 inches (500 mm) deep. If you install the printer and the unwinder on a stand that is too small, they may fall off if they are hanging over the edge of the stand. QL-300 User Guide...
Page 18: Unpacking
Place the equipment on the floor to remove the packing materials and the plastic bag. There is a risk of dropping the equipment and causing injury if you hold the equipment while working. • Be careful about handling the plastic bag. • Dispose of the desiccant appropriately. QL-300 User Guide...
Page 19: Unpacking The Printer
This section describes how to unpack the printer. Note: The packing box and packing materials are needed to transport the machine. Keep them and do not throw them away. Open the top of the packing box and remove the machine's accessories. QL-300 User Guide...
Page 20 Installation Remove the top layer of packing materials. QL-300 User Guide...
Page 21 Installation Remove the handles (4 pieces), and then remove the top of the packing box. QL-300 User Guide...
Page 22 Installation Open out the bottom part of the box, place your hands on the printer's handles (2 in front/2 in back) and support the printer as you remove the front and back packing materials on the bottom. QL-300 User Guide...
Page 23 Installation Cut and remove the bands that secure the printer. Remove the plastic bag. QL-300 User Guide...
Page 24 Allow enough space to work when installing the unwinder. The weight of the equipment, including wear items, is about 95 lbs (43 kg). Install it on a stand that is strong enough. Grasp the top cover open lever and open the top cover. QL-300 User Guide...
Page 25 10 Remove the Pad-TC from the top of the print cartridge, and then remove the tape that is securing the lift up lever. 11 The print cartridges lift up, so turn the lift up lever to lower the print cartridges. Print cartridge when lifted up Print cartridge when down QL-300 User Guide...
Page 26 Press on the top of the top cover to close it. Caution: There is a risk of pinching your fingers or hands if you hold the LED head while closing the top cover. Press on the top of the top cover to close it. QL-300 User Guide...
Page 27: Unpacking The Unwinder
This section describes how to unpack the unwinder. Note: The packing box and packing materials are needed to transport the unwinder. Keep them and do not throw them away. Open the top of the packing box. Remove the top layer of packing materials. QL-300 User Guide...
Page 28 Installation Remove the unwinder. QL-300 User Guide...
Page 29 Installation Remove the plastic bag from the unwinder, and then remove the accessories. QL-300 User Guide...
Page 30 Installation Peel off the tape from two locations. QL-300 User Guide...
Page 31: Installation
Installation Installation Installing Cable Clamps Cable clamps are provided with the unwinder. Use them to run the cable connected to the printer's interface along the front. Install cable clamps (x 3 pieces). QL-300 User Guide...
Page 32: Installing The Unwinder On The Printer
Check whether the adjuster on the unwinder is raised up. If the adjuster is not raised, before you mount it on the printer, rotate it to the up position. QL-300 User Guide...
Page 33 Installation Hold the unwinder close to the mounting pins and mounting hole, and then press it against the right side of the printer and lower it. Use three screws to secure the unwinder to the printer. QL-300 User Guide...
Page 34 Installation Tighten the screws in order 1, 2, then 3, as shown in the following diagram. Extend the adjuster so it contacts the stand. Be careful not to extend the adjuster too far. QL-300 User Guide...
Page 35: Power
Do not use the power cord while it is tied or bundled up. The cord could overheat, be damaged and result in a fire or electric shock. Do not use a damaged power cord. Fire or electric shock could result. QL-300 User Guide...
Page 36 Do not use an uninterruptible power source or inverter. There is a risk of fire. The following conditions are required for the power source. Voltage: 110 - 127 VAC (Range 99 - 140 VAC) 220 - 240 VAC (Range 198 - 264 VAC) Frequency: 50/60 Hz ± 2% QL-300 User Guide...
Page 37: Connecting A Power Cord
When the power is turned on, the LED lamp on the POWER button turns on. When the machine starts, the startup screen appears on the LCD on the control panel. After a short time, the idle display appears and printing is possible. QL-300 User Guide...
Page 38: Turning Off The Power
Adjusting Density and Test Printing Set a roll of paper on the unwinder. Use continuous paper that is 5.12” (130mm) wide. “Loading Media” on page 91. Press the POWER button on the control panel to turn on the printer's power. QL-300 User Guide...
Page 39 Press the scroll button ▼ several times to select Adjust Density, and then press the OK button. Check that Execute has been selected, and press the OK button. Press the scroll button ▼ several times, and when Print Information appears, press the OK button. QL-300 User Guide...
Page 40: Adjusting The Position Of The Sensor
Adjusting the Position of the Sensor You need to adjust the positions of the unwinder’s black mark/gap sensors and the printer, according to the media you are using. See “Calibrating the Sensor” on page 103. Printer Black mark/Gap sensor: QL-300 User Guide...
Page 41 Installation Unwinder Black mark/Gap sensor: QL-300 User Guide...
Page 42: Pc Connection
• Windows Server 2012 • Windows 7/Windows 7 (64-bit version) • Windows Server 2008 R2 • Windows Server 2008/Windows Server 2008 (x64 version) With Windows 10, Windows 8.1 and Windows 8, only the desktop mode is supported. QL-300 User Guide...
Page 43: Connecting Cables
Connecting a LAN Cable When the printer is connected to a LAN (Ethernet) or other network, it can be shared by the computers on the network. This printer is equipped with a network interface compatible with 10BASE-T/100BASE -TX/1000BASE-T as standard. QL-300 User Guide...
Page 44 Procedure: On the control panel, input your password in Admin Setup, and then select Network Setup > Gigabit Network > Enable. Connect the LAN cable to the printer's LAN (network) interface connector (1). Connect the other end of the LAN cable to a hub connector (2). QL-300 User Guide...
Page 45: Connecting A Usb Cable
Note: If you are planning to connect using the USB 2.0 Hi-Speed mode, you need to prepare a Hi-Speed USB 2.0 cable. Note: USB 3.0 is not supported. Taking care to orient the connector correctly, connect the square end of the USB cable to the printer (1). QL-300 User Guide...
Page 46: Network Connection
Fixed IP address settings specified by enterprise network administrators, providers, or router manufacturers must also be set manually. Network Setup Flow Turn on the printer. Set the printer's IP address. Turn on the computer. On the computer, set the IP address and configure other settings. QL-300 User Guide...
Page 47: Setting The Printer's Ip Address On The Control Panel
For this example, we show how to configure the settings below. IP address: 192.168.0.3 (computer) 192.168.0.2 (printer) Subnet mask: 255.255.255.0 Gateway address: 192.168.0.1 Press either the scroll button ▲ or ▼ on the control panel to display the Functions screen. QL-300 User Guide...
Page 48 Check that Network Setup is selected, and then press the OK button. Press the scroll button ▼ several times to select IP Address Set, and then press the OK button. Choose whether to set the IP address manually or obtain an IP address automatically. QL-300 User Guide...
Page 49 After input is complete, press the BACK button. To move to the next box, press the OK button. Note: The IP address in the screen is an example. Check with your enterprise network administrator for the value to actually input. QL-300 User Guide...
Page 50 BACK button. 12 Press the scroll button ▼ to select Gateway Address, and then press the OK button. 13 Input the gateway address the same way as the IP address. After input is complete, press the BACK button. QL-300 User Guide...
Page 51: Configuring The Ip Address And Other Settings On The Computer
If your computer already has an IP address and other settings configured, or if an IP address is obtained automatically, advance to “Installing the Printer Driver (Network)” on page Turn on the computer. Click Start, and then select Control panel in Windows. Click View network status and tasks. QL-300 User Guide...
Page 52 PC Connection Click Change adapter settings. Click the icon showing the name of the Network adapter. On the “Ethernet Status” screen, click Properties. QL-300 User Guide...
Page 53 Note: When obtaining an IP address automatically from a DHCP server, select Obtain an IP address automatically without inputting an IP address. Note: If a default gateway or DNS server is not to be used, do not input its address. Exit the “Ethernet Properties” screen. QL-300 User Guide...
Page 54: Installing The Printer Driver (Network)
PC Connection Installing the Printer Driver (Network) Ensure the QL-300 is powered on and connected to the network via a LAN cable. “Connecting a LAN Cable” on page 43. Start the driver installation software. You can obtain the software from www.QuickLabel.com/downloads.
Page 55 PC Connection Verify the pre-installation check items, and then click Next. Click Easy Installation (Network). QL-300 User Guide...
Page 56 The driver searches for printers. After supported printers are detected, select the printer from the device list. Select the driver version that matches your printer model. For example, select QuickLabel QL-300s if you are using a QL-300s printer. Then click Next. QL-300 User Guide...
Page 57: Usb Connection
10 The printer driver will be installed. After installation is complete, click Finish. USB Connection USB Setup Flow Note: Confirm that the printer is turned off. Note: PC administrator privileges are required for the setup. Turn on the printer. Turn on the computer. Install the printer driver. QL-300 User Guide...
Page 58: Installing The Printer Driver (Usb)
PC Connection Installing the Printer Driver (USB) Ensure the QL-300 is powered off and not connected to your PC via the USB cable. Note: Do not connect the USB cable until prompted later in this procedure. Start the driver installation software. You can obtain the software from www.QuickLabel.com/downloads.
Page 59 PC Connection Verify the pre-installation check items, and then click Next. Click Easy Installation (Local). QL-300 User Guide...
Page 60 Select the driver version that matches your printer model. For example, select QuickLabel QL-300s if you are using a QL-300s printer. Then click Next. When prompted, connect the QL-300 to your PC with a USB cable. Then power on the QL-300. The installation will continue.
Page 61: Dealing With Setup Problems
If you run into problems while setting up a network connection or USB connection, refer to “Troubleshooting” on page 252. This section describes possible problems that may occur while operating the printer, and recommended steps to resolve them. QL-300 User Guide...
Page 62: Part Names And Functions
Remove when replacing the fuser and exit unit or when clearing a paper jam. The fuser and exit unit are wear items. Fuser and Exit Unit Locking Lever Use when removing or installing the fuser and exit unit. QL-300 User Guide...
Page 63: Printer Exit
Printer Exit Part Description Fuser and Exit Unit Handle Pull upwards when removing the fuser and exit unit. Exit Feed Cover Open when clearing a paper jam. Release Lever Press downwards when opening the exit feed cover. QL-300 User Guide...
Page 64: Printer Interior 1
LED Head Draws the image being printed onto the print cartridge. Belt Unit Transfers toner to the paper. The belt unit is a wear item. Belt Unit Handle Grasp when removing the belt unit. QL-300 User Guide...
Page 65: Printer Interior 2
The 2nd transfer roller is included with the belt unit. Paper Guide Remove when a paper jam occurs in the paper transport path or when cleaning the paper transfer roller. The Paper Guide is a periodically replaced part. QL-300 User Guide...
Page 66: Interface Connectors
For connection of a LAN cable. Use this connector when connecting the printer on a network. USB 2.0 Interface Connector For connection of a USB 2.0 cable. Use this connector when using a USB cable to connect the printer directly to a computer. QL-300 User Guide...
Page 67: Unwinder
Use when securing the core of a roll paper that has been placed on the roll paper holder. Tension Bar Open Lever Keeps roll paper that has been set from sagging. Unwinder Cover Open Lever Lower to open the unwinder cover. QL-300 User Guide...
Page 68: Unwinder Interior
The F0 roller unit is a roller for feeding roll paper. The F0 roller unit is a periodically replaced part. Cutter Unit Cuts the roll paper to a specified length. The cutter unit is a periodically replaced part. QL-300 User Guide...
Page 69: Control Panel
• Pressing this button while in the off mode turns on the main power supply. • Enters or exits the Power Save POWER SAVE button Mode. • This button is lit green in the Power Save Mode. QL-300 User Guide...
Page 70 “Function Number Input” screen for inputting a number that directly accesses menu items. CANCEL button Cancels an ongoing print job or setting operation. FEED button Feeds paper. UNLOAD button Unloads paper. QL-300 User Guide...
Page 71: Using The Control Panel
The standby screen shows either of two displays: “Supplies Life display” or “Unwinder Config display”. Use the procedure below to switch between the two standby screen displays. Press either the scroll button ▲ or ▼ to display the Functions screen. QL-300 User Guide...
Page 72 Press the scroll button ▼ several times to select Panel Setup, and then press the OK button. Press the scroll button ▼ several times to select Idle Display, and then press the OK button. To show the Supplies Life display, select Supplies Life, and then press the OK button. QL-300 User Guide...
Page 73: Error Screen
If the error message indicates a clearable error, pressing the OK button returns to the standby screen. ON LINE If the error message indicates a clearable error, pressing the ON LINE button returns to the standby screen. QL-300 User Guide...
Page 74: Help Screen
BACK button, ON LINE button, or CANCEL button. Using the Numeric Keypad The numeric keypad is used when inputting numeric values or alphabetic characters. Each press of a key cycles through the characters assigned to it as shown below. Characters QL-300 User Guide...
Page 75: Function Number Input Screen
When inputting a password, pressing this key deletes a single charac- ter. Function Number Input Screen While “Ready to print” is displayed on the standby screen, pressing the Fn key and then inputting a number displays the corresponding menu. Press the Fn key. QL-300 User Guide...
Page 76: Function Number List
Function Number Menu Item Paper Size X Dimension * Y Dimension * Media Type Media Weight Print Information (Configuration) Print Information (Usage Report) Print Information (Error Log) Power Save Time Auto Power Off Time Error Report Print Position Adjust QL-300 User Guide...
Page 77 Print Color Tuning Pattern Cyan Density Magenta Density Yellow Density Black Density White Density Unwinder Config Media Form Adjust Cut Position Sensor Calibration Check Media Pitch Cut Mode *1: Enabled only if the paper size is set to Custom. QL-300 User Guide...
Page 78: Paper Settings
For high-quality printing it is necessary to use paper that satisfies conditions regarding quality, thickness, paper finish, etc. Only print on media recommended by QuickLabel. If using a (paper) medium that is curled or wrinkled before printing, print quality and paper traveling performance cannot be assured. QL-300 User Guide...
Page 79: Paper Types, Size, And Thickness
25.4 to 130 mm (1 to 5.12 inches) Paper Thickness 0.07 mm to 0.25 mm (0.003 to 0.0098 inches) When there is backing paper, total thickness includes backing paper. Roll Core Width Same as roll paper Roll Core Inner Diameter 76.2 mm QL-300 User Guide...
Page 80 Set the printer and printer driver paper weight according to the weight of the paper to be used. Paper Weight (Total thickness including backing paper) Setting Value of the Media Weight 76 to 95 μm Light 96 to 140 μm Medium Light QL-300 User Guide...
Page 81: Storing Media
Store roll paper in an environment where the temperature and humidity are appropriate. Note: We recommend putting partially used label paper back into the vinyl bag it was packaged in, to prevent the paper from absorbing moisture. QL-300 User Guide...
Page 82: Registering A Desired Paper Size With The Printer Driver
Registering a Desired Paper Size with the Printer Driver Click Start and select Control Panel in Windows. Click View devices and printers. Right-click the QL-300 icon, and then select Printing preferences. On the Setup tab, click User-defined paper. Input information about the paper you want to register.
Page 83 For media that has gaps, input the value calculated in (3) in Label length and input the gap length in Gap. For media that has black marks, input the value calculated in (2) in Black Mark Interval. QL-300 User Guide...
Page 84: Using The Printer Driver To Fine-Tune The Print Position
When all the input is complete, click Add. Using the Printer Driver to Fine-tune the Print Position Click Start and select Control Panel in Windows. Click View devices and printers. Right-click the QL-300 icon, and then select Printing preferences. QL-300 User Guide...
Page 85 If the paper you want to use is not in the list, select New paper and add it. See “Registering a Desired Paper Size with the Printer Driver” on page 82. In Print position correction, set the values for the print start positions vertically and horizontally on the paper. QL-300 User Guide...
Page 86: Using The Printer Driver To Fine-Tune The Cut Position
10 Specify the paper size, and then print. Using the Printer Driver to Fine-tune the Cut Position Click Start and select Control Panel in Windows. Click View devices and printers. Right-click the QL-300 icon, and then select Printing preferences. QL-300 User Guide...
Page 87 Note: If the paper you want to use is not in the list, select New paper and add it. “Registering a Desired Paper Size with the Printer Driver” on page 82. Use Cut position correction to specify an adjustment value for distance from the print completion position to the cut position. QL-300 User Guide...
Page 88 Paper Settings Click Overwrite. Click OK as many times as necessary to exit the “Printing preferences” screen. Open the file to be printed. 10 Specify the paper size, and then print. QL-300 User Guide...
Page 89: Printing
If the leading edge of the paper is cut straight, you can just load it as is. Be particularly careful when replacing paper and after removing and reloading jammed paper. When loading paper, cut the leading edge of the paper straight before loading it. QL-300 User Guide...
Page 90 1.2 to 4.0 mm (0.0472 to 0.1575 inches) Length of leading margin when paper is loaded • Die-cut label paper (no black marks) 1.2 to 6.5 mm (0.0472 to 0.2559 inches) Length of leading liner when paper is loaded QL-300 User Guide...
Page 91: Loading Media
Note: If you drop roll paper, it may roll on the floor and cause injury to the people around. Note: To prevent roll paper from dropping, store it horizontally on a desk, etc. Note: Do not use any roll paper that is not specified by the Roll Paper Specifications. QL-300 User Guide...
Page 92 Printing If the printer is turned OFF, press the POWER button to turn it on. Open the Flange Locking Lever. Remove the flange. QL-300 User Guide...
Page 93 Note: Make sure to slide the roll paper as far as it will go. Insufficiently sliding the roll paper can adversely affect print position accuracy. Note: Take care to avoid pinching your fingers or hands when sliding the roll paper. QL-300 User Guide...
Page 94 Slide the Flange as far as it will go in accordance with the roll paper width. Note: Slide the Flange up to the side of the loaded roll paper. Note: Take care to avoid pinching your fingers or hands when attaching the Flange. QL-300 User Guide...
Page 95 Caution: After loading roll paper, take care not to rest your body weight on the top of the Roll Paper Holder shaft. Doing so risks causing injury due to the device falling. Lower the Unwinder Cover Open Lever to open the Unwinder Cover. QL-300 User Guide...
Page 96 Printing Open the Unwinder Cover manually in the direction indicated by the arrow until it locks. Note: Open the Unwinder Cover until it locks securely. QL-300 User Guide...
Page 97 10 Before loading the paper, rotate the Roll Paper Guide Adjustment Knob counterclockwise and move the Roll Paper Guide towards you. 11 Pull up the F0 Roller Release Lever. 12 Press the Tension Bar Open Lever upwards until it clicks. QL-300 User Guide...
Page 98 Printing 13 Pass paper below the Tension Bar and F0 Roller, and align the leading edge of the paper with the Roll Paper Guide [1] and Paper Guide [2]. QL-300 User Guide...
Page 99 Printing 14 Check the paper status from the direction indicated by the arrow. 15 Rotate the Roll Paper Guide Adjustment Knob to adjust the paper until it is straight. QL-300 User Guide...
Page 100 • Direction B - the roll paper moves in the direction D 16 Lower the F0 Roller Release Lever to fix the roller in place. 17 Press down on the Tension Bar Open Lever until it clicks. QL-300 User Guide...
Page 101 Note: Do not allow too much of a gap between the paper and the Roll Paper Guide. Doing so could allow the paper to twist and the print position to shift. • In the following example, the gap is too large. QL-300 User Guide...
Page 102 In the following example, the Paper Guide is too tight. 19 Close the Unwinder Cover. Caution: When closing the Unwinder Cover, there is a risk of pinching your fingers or hands. Press the top of the Unwinder Cover to close it. QL-300 User Guide...
Page 103: Calibrating The Sensor
If the sensor position settings do not match, paper feed jams may occur, you cannot adjust the black mark sensor or the gap sensor, and the skew in the adjusted values may cause the print position to skew. QL-300 User Guide...
Page 104: Confirming The Unwinder Sensor Position
Confirming the Unwinder Sensor Position Lower the Unwinder Cover Open Lever to open the Unwinder Cover. Open the Unwinder Cover manually in the direction indicated by the arrow until it locks. Note: Open the Unwinder Cover until it locks securely. QL-300 User Guide...
Page 105 Printing Confirm the sensor position. Check the black mark sensor position Align the paper, and check the actual position of the black mark and the black mark sensor position. QL-300 User Guide...
Page 106 If the black mark is about 15 mm from the edge of the paper, you do not need to adjust it. If the black mark is 15 mm or less from the edge of the paper, adjust the position of the ∆ so it is in the center of the black mark. QL-300 User Guide...
Page 107 If the corners of the label are rounded, then consider the position of the radius of the corner. Refer to the following example of adjusting the position. QL-300 User Guide...
Page 108: Confirming The Printer Sensor Position
C. • If you rotate the Sensor Position Adjustment Dial in direction B, the sensor position moves in the direction D. Confirming the Printer Sensor Position Grasp the top cover open lever and open the top cover. QL-300 User Guide...
Page 109 Printing Remove the print cartridge set. Place the removed print cartridge set on a flat surface covered with newspaper or something similar, and cover it with paper so it is not exposed to direct light. QL-300 User Guide...
Page 110 Printing Turn the two belt locking keys counterclockwise to release the lock. QL-300 User Guide...
Page 111 Caution: Be careful to not pinch your hands or fingers between the handle and the machine while removing the belt unit. Caution: When removing the belt unit, do not tilt it further than is needed to remove it. QL-300 User Guide...
Page 112 Place the belt unit with the right side down on a flat surface covered with paper. Caution: Place the belt unit on a flat surface, as shown in the diagram above. Do not stand it on its side. QL-300 User Guide...
Page 113 Printing Caution: Do not touch the belt surface or damage the belt. QL-300 User Guide...
Page 114 The black mark sensor position is set, at the factory, to 58.5 mm from the right edge of the label liner. Adjust the position of the arrow so it is in the center of the black mark of the media you are using. QL-300 User Guide...
Page 115 If you rotate the Sensor Position Adjustment Dial in direction A, the sensor position moves in the direction C. • If you rotate the Sensor Position Adjustment Dial in direction B, the sensor position moves in the direction D. QL-300 User Guide...
Page 116 Tilt the belt unit and align the arrow labels (red) on the belt unit and printer to position it, and then open the belt unit handles (blue) on the left and right. Caution: Be careful to not pinch your hands or fingers between the handle and the machine while installing the belt unit. QL-300 User Guide...
Page 117 Press on the top of the top cover to close it. Caution: There is a risk of pinching your fingers or hands if you hold the LED head while closing the top cover. Press on the top of the top cover to close it. QL-300 User Guide...
Page 118: Sensor Calibration
Click Start and select Control Panel in Windows. Click View devices and printers. Right-click the QL-300 icon, and then select Printing preferences. On the Setup tab, click User-defined paper. Input information about the paper you want to register. To adjust settings that are already registered, select the names of the paper from the list in Registered user-defined paper.
Page 119 Select a registration location for the adjustment, and then enter a registration name. You can enter up to eight alphanumeric English characters for the registration name. QL-300 User Guide...
Page 120 This is useful when printing on the same media on multiple printers. 11 To register new settings, click Add or click Overwrite to select paper that is already registered. 12 Click OK as many times as necessary to exit the “Printing preferences” screen. QL-300 User Guide...
Page 121: If You Cannot Set The Sensors From The Printer Driver
Media form = Die-cut Label (Gap) Configure the paper size Paper Size = Custom X Dimension = Input the “label width” Y Dimension = Input the “label length” Gap Length = Input the “gap length” Execute sensor calibration Sensor calibration → Execute QL-300 User Guide...
Page 122: Calibrating The Black Mark Sensor
Press 8, 9, 1 (function numbers), and then press the OK button. Select 6. Continuous Label (Black Mark), and then press the OK button. Press the ON LINE button to return to the standby screen. Press the Fn key, and then press the following buttons: 9, 0, OK. QL-300 User Guide...
Page 123 Use the numeric keypad to enter the label width, press the OK button, and then press the ON LINE button. The display will return to the standby screen. Press the Fn key, and then press the following buttons: 8, 9, 0, OK. QL-300 User Guide...
Page 124 The display will return to the standby screen. 12 Press the Fn key, and then press the following buttons: 8, 9, 3, OK. 13 Select the setting number of the sensor to be configured, and then press the OK button. QL-300 User Guide...
Page 125 14 Select Execute Calibration, and then press the OK button. 15 Enter the sensor calibration name, and then press the OK button. You can leave the name blank, if you want. 16 If an execution confirmation screen appears, select Yes. 17 This executes sensor calibration. QL-300 User Guide...
Page 126: Calibrating The Gap Sensor
You can adjust the distance between die cut labels using the gap sensor. Press the Fn key. The numerical values input screen will be displayed. Press 8, 9, 1 (function numbers), and then press the OK button. Select 3. Die-cut Label (Gap), and then press the OK button. QL-300 User Guide...
Page 127 On the Paper Size menu, select Custom, press the OK button, and then press the ON LINE button. The display will return to the standby screen. Press the Fn key, and then press the following buttons: 9, 1, OK. QL-300 User Guide...
Page 128 10 Use the numeric keypad to enter the label length, press the OK button, and then press the ON LINE button. The display will return to the standby screen. 11 Press 8, 9, 0 (function numbers), and then press the OK button. QL-300 User Guide...
Page 129 ON LINE button. The display will return to the standby screen. 14 Press the Fn key, and then press the following buttons: 8, 9, 3, OK. 15 Select the setting number of the sensor to be configured, and then press the OK button. QL-300 User Guide...
Page 130 16 Select Execute Calibration, and then press the OK button. 17 Enter the sensor calibration name, and then press the OK button. You can leave the name blank, if you want. 18 If an execution confirmation screen appears, select Yes. 19 This executes sensor calibration. QL-300 User Guide...
Page 131: Detecting The Interval Between Pages
Click Start and select Control Panel in Windows. Click View devices and printers. Right-click the QL-300 icon, and then select Printing preferences. On the Setup tab, click User-defined paper. After confirming that the paper name you entered in the “Paper Name” box is shown under Registered user-defined paper, click Close.
Page 132 Note: If you change to another type of paper or restart the printer, you should configure this setting again. Click OK as many times as necessary to exit the Printing preferences screen. Open the file to be printed. 10 Specify a registered paper size, and then print. QL-300 User Guide...
Page 133: Detecting The Interval Between Pages With The Control Panel
Printing from the Windows PCL Printer Driver Here, we will show how to print an open WordPad file as an example. Select Page Setup in the File menu. Select the paper size and print orientation, and then click OK. QL-300 User Guide...
Page 134: Canceling A Print Job
Canceling a Print Job Use the procedure below to cancel a print job from the printer’s control panel. On the control panel, press the CANCEL button. If a verification message appears, select Yes, and then press the OK button. QL-300 User Guide...
Page 135: Print Function Settings
Specifies, from among registered paper set- tings, which one should be applied for print- ing. Orientation Specifies the print orientation. Copies Specifies the quantity to be printed. Cut Mode Specifies the timing to cut roll paper when cutting and printing on it. QL-300 User Guide...
Page 136 Displays the printer driver version informa- tion. Default Restores default settings. User-defined paper Item Description Paper Name Enter the name of the paper settings you want to register. Registered user-defined paper Shows a list of paper settings that have been registered QL-300 User Guide...
Page 137 Obtains, from devices, the names of set- tings registered as sensor settings and the names of user types registered as paper types, and reflects them in the sensor set- tings and paper type list on the printer driver. QL-300 User Guide...
Page 138 Spot Color Specifies how white toner should be used for printing. This item available only on the QL-300s. Toner Saving Specifies the print density when economiz- ing on toner. QL-300 User Guide...
Page 139 Specifies whether or not a form should be overlaid on the document to be printed, or whether the document should be registered as a new form in the device. Extend Tab Item Description Watermarks Sets when implementing stamp printing. QL-300 User Guide...
Page 140: Control Panel Menu Functions Table
HDD or file system, etc. Configuration Item Description Feeder Count Unwinder nnnnnn Displays the total print quantity for the unwinder. (This is the number of sheets converted into the A6 size paper from the length of paper fed from the unwinder.) QL-300 User Guide...
Page 141 Shows the remaining service life (%) of the waste toner box. Belt Remaining nnn% Shows the remaining service life (%) of the belt unit. Fuser Remaining nnn% Shows the remaining service life (%) of the fuser unit. QL-300 User Guide...
Page 142 TCP/IP is disabled or when the IP version is IPv4. IPv6 Address xxxx:xxxx:xxxx:xxxx: Shows the (global) IPv6 address. This (Global) xxxx:xxxx:xxxx:xxxx menu is not displayed when TCP/IP is disabled or when the IP version is IPv4. QL-300 User Guide...
Page 143: Print Information
Displays the HDD size and file system version installed. Date and Time mm/dd/yyyy Displays the current date and time. dd/mm/yyyy Print Information Item Description Configuration Execute Prints the device setup details. Demo Page DEMO1 Execute Prints the demo pages. QL-300 User Guide...
Page 144 Prints the patterns for analyzing print quality of the spot colors. Displayed with QL-300s only. Cleaning Page Execute Prints the toner-free white sheet to remove dirt from the surface of the fuser belt in the fuser unit. QL-300 User Guide...
Page 145: Menus
Print Function Settings Menus Unwinder Config Item Value Description Media Form Continuous Paper Specifies the shape of the roll paper. Continuous Paper (Black Mark) Die-cut Label (Gap) Die-cut Label (Black Mark) Continuous Label Continuous Label (Black Mark) QL-300 User Guide...
Page 146 (0.08 inch) the right edge of the liner. 25.4 millimeter (1.00 inch) Paper Size Sets the size of the paper for the unwinder. 4x6 inch The initial values vary Custom depending on your operat- ing environment. QL-300 User Guide...
Page 147 (5.83 inch) of the page such that it exceeds 101.6 mm (4.00 152.4 millimeter inch). (6.00 inch) The initial values vary depending on your operat- ing environment. 1320.8 millimeter (52.00 inch) QL-300 User Guide...
Page 148 (beginning of next label). (Specifies margin on follow- 0.0 millimeter ing edge). (0.00 inch) If you specify a negative value, cutting is done at a short position. +0.5 millimeter (+0.02 inch) QL-300 User Guide...
Page 149 USERTYPE 1 to 20 are dis- Glossy Labels played when they are regis- tered. Film Labels1 Film Labels2 Film1 Film2 USERTYPE1 USERTYPE2 USERTYPE3 USERTYPE4 USERTYPE5 USERTYPE6 USERTYPE7 USERTYPE8 USERTYPE9 USERTYPE10 USERTYPE11 USERTYPE12 USERTYPE13 USERTYPE14 USERTYPE15 USERTYPE16 USERTYPE17 USERTYPE18 USERTYPE19 USERTYPE20 QL-300 User Guide...
Page 150 Set10 : Sensor Set1 : Execute Calibration Execute Executes calibration of the Calibra- gap sensor or black mark Set2 : tion sensor. Set3 : Set4 : Set5 : Set6 : Set7 : Set8 : Set9 : Set10 : QL-300 User Guide...
Page 151 Sensor Calibration. Set3 : The default value fluctuates Set4 : according to the results of the calibration. Set5 : Appears when the black Set6 : mark sensor is used. Set7 : Set8 : Set9 : Set10 : QL-300 User Guide...
Page 152 Sensor Cali- Set3 : bration. Set4 : The default value fluctuates according to the results of Set5 : the calibration. Set6 : Appears when the gap sen- Set7 : sor is used. Set8 : Set9 : Set10 : QL-300 User Guide...
Page 153 Set6 : Set7 : Set8 : Set9 : Set10 : Check Media Pitch Execute Measures the intervals on the paper. Appears when the Media Form is something other than Continuous Paper or Continuous Label. Bold indicates factory-set values. QL-300 User Guide...
Page 154 Bold indicates factory-set values. System Adjust Item Value Description Power Save Time 1 minute Sets the time until the printer enters power save 2 minutes mode. 3 minutes 4 minutes 5 minutes 10 minutes 15 minutes 30 minutes 60 minutes QL-300 User Guide...
Page 155 10 seconds With PS, the job is can- celed without printing. 20 seconds 30 seconds 40 seconds 50 seconds 60 seconds 90 seconds 120 seconds 150 seconds 180 seconds 210 seconds 240 seconds 270 seconds 300 seconds QL-300 User Guide...
Page 156 Specifies whether to print error reports when an inter- nal PCL or PS error occurs. Hex Dump Execute Prints received data in hexadecimal dump. Turn off the power to stop printing the hex dump. Bold indicates factory-set values. QL-300 User Guide...
Page 157 +2.00 millimeters -2.00 millimeters -0.1 millimeters Y Adjust 0.00 millimeters Adjusts the overall image print position in the direc- +0.1 millimeters tion of paper feed (verti- cally) (0.1 mm intervals). +2.00 millimeters -2.00 millimeters -0.1 millimeters QL-300 User Guide...
Page 158 If the leading edge is short, then only the gap setting is applicable.) Off: With this mode, the user straightens the leading edge so paper is not wasted. (Applicable for the gap/black mark setting) QL-300 User Guide...
Page 159 (W) print cartridge. Lower the setting value if there are only fewer white spots, or raise the setting value if the high-density portion is thinner. QL-300 User Guide...
Page 160 White is displayed with QL-300s only. Drum Cleaning Sets whether to implement drum cleaning before print- ing. The image quality may be improved. Transfer Roller Cleaning Execute Implements cleaning of the 2nd transfer roller unit. QL-300 User Guide...
Page 161 Transfer Setting Black Transfer Setting Lower the setting value if lateral-stripe white dots and dark streaks appear for black toner. Raise the setting value if the high-density portion of black is thinner. QL-300 User Guide...
Page 162: Admin Setup
To enter this menu, it is necessary to enter the password. The factory default setting of the administrator password is 999999. Network Setup Item Value Description TCP/IP Enable Enables/disables TCP/IP protocols. Disable NetBIOS over TCP Enable Enables/disables NetBIOS over TCP/IP. Disable Appears when Enable is set on the control panel for TCP/IP. QL-300 User Guide...
Page 163 IP Address Set. Enable Enables/disables access using web browsers. Disable Appears when Enable is set on the control panel for TCP/IP. Telnet Enable Enables/disables access using Telnet. Disable Appears when Enable is set on the control panel for TCP/IP. QL-300 User Guide...
Page 164 Gigabit Network Enable Sets whether to support a Gigabit network. Disable Hub Link Setting Auto Negotiate Sets the connection mode to the hub. 100Base-TX Full 100Base-TX Half 10Base-T Full 10Base-T Half QL-300 User Guide...
Page 165 Sets whether to receive data even if offline or a Disable recoverable error occurs. Bold indicates factory-set values. Print Setup Item Value Description Personality Auto Select the print language. Print language switching is automatic when set to Auto. PostScript QL-300 User Guide...
Page 166 High Color All: All colors, including 100% black, comprise all Except 100% the target colors for toner saving. Black Except 100% Black: All col- ors, excluding 100% black, comprise all the target col- ors for toner saving. QL-300 User Guide...
Page 167 PS Setup Item Value Description Network Protocol ASCII Specifies the PS communi- cation protocol mode for data from the network. USB Protocol ASCII Specifies the PS communi- cation protocol mode for data from USB. Bold indicates factory-set values. QL-300 User Guide...
Page 168 999.75 points variable spacing. Symbol Set PC-8 Select the symbol set. PC-8 Dan/Nor PC-8 Grk PC-8 TK PC-775 PC Ext D/N PC Ext US PC Set1 PC Set2 D/N PC Set2 US QL-300 User Guide...
Page 169 You can select the black plate (black) amount during Normal color printing. High Setting more black plate economizes on the toner of the other three colors. CMY 100% Density Enable Enables/disables 100% output for CMY 100% Disable shade values. QL-300 User Guide...
Page 170 Panel Backlight Timer Adjusts the time (in sec- onds) from the last opera- tion until Panel Brightness While Power Save is applied. Bold indicates factory-set values. QL-300 User Guide...
Page 171 Sets the time. 2091/12/31 23 :59 Bold indicates factory-set values. Power Setup Item Value Description Power Save Enable Enables/disables power save mode. Disable Auto Power Off Enable Sets auto power off mode. Auto Config Disable Bold indicates factory-set values. QL-300 User Guide...
Page 172 Check All Sectors Execute Recovers defective sector information on the HDD and file system non-confor- mances. Enable Initialization Specifies whether or not to authorize setup changes associated with HDD and flash memory initialization. QL-300 User Guide...
Page 173 Specifies the control panel display language. English French German Italian Japanese Russian Spanish Language Initialize Execute Deletes the message files that have been down- loaded. Also, the Select Lan- guage setting returns to the factory default setting. QL-300 User Guide...
Page 174 Focus Position Sets whether to apply Yes or No focus for selection in the job cancellation inquiry screen. Display Timeout Sets the display timeout value for the inquiry screen when a job is canceled. QL-300 User Guide...
Page 175 450 millimeter (18 inch) rent position as the refer- ence point. Bold indicates factory-set values. Settings Item Value Description Reset Settings Execute Restores the user menu settings to the factory set- tings. Save Settings Execute Saves the current menu settings. QL-300 User Guide...
Page 176: Print Statistics
Usage Report function. Disable Supplies Report Enable Sets whether or not to dis- play the number of wear Disable item replacements. Not displayed if Disable is set for the control panel Print Statistics > Usage Report item. QL-300 User Guide...
Page 177: Calibration
Report item. Bold indicates factory-set values. Calibration Item Value Description Auto Density Mode Sets whether to automati- cally compensate density and shade. Adjust Density Execute Implements density com- pensation. Implement when the device is in stand-by status. QL-300 User Guide...
Page 178 This setting is enabled from printing after the density compensation has been implemented. Color Density White Density Adjusts white density. This setting is enabled from printing after the density compensation has been implemented. Displayed with QL-300s only. QL-300 User Guide...
Page 179 Matches the color balance for the parts displayed as most clear in the dark area of the printed color tuning pattern. The matching results are reflected in the dark match- ing values for cyan, magenta, and yellow matching. QL-300 User Guide...
Page 180 Fine Color Tuning Cyan Tun- Highlight Matches the highlights (light areas) of the cyan shade characteristics. Mid-Tone Matches the intermediate areas of the cyan shading characteristics. Dark Matches the dark (dark areas) of the cyan shade characteristics. QL-300 User Guide...
Page 181 Fine Color Tuning Magenta Highlight Matches the highlights Tuning (light areas) of the magenta shading characteristics. Mid-Tone Matches the intermediate areas of the magenta shad- ing characteristics. Dark Matches the dark (dark areas) of the magenta shading characteristics. QL-300 User Guide...
Page 182 Fine Color Tuning Yellow Highlight Matches the highlights Tuning (light areas) of the yellow shading characteristics. Mid-Tone Matches the intermediate areas of the yellow shad- ing characteristics. Dark Matches the dark (dark areas) of the yellow shad- ing characteristics. QL-300 User Guide...
Page 183 (light areas) of the black shading characteristics. Mid-Tone Matches the intermediate areas of the black shading characteristics. Dark Matches the dark (dark areas) of the black shading characteristics. Reset Color Tuning Execute Resets CMYK color match- ing. QL-300 User Guide...
Page 184: Boot Menu
This menu is displayed in English only. Boot Menu To enter this menu, press and hold the OK button while turning ON the power supply. Confirm that Boot Menu is selected and then press the OK button. QL-300 User Guide...
Page 185 To enter this menu, press and hold the OK button while turning ON the power supply. Select Troubleshooting and then press the OK button. Item Value Description Sensor Calibration Reset Execute This resets all sensor cali- bration results to initial val- ues. QL-300 User Guide...
Page 186: Saving Toner When Printing
However, the printer driver settings are given priority. Note: Toner save mode is not compatible with Spot Color printing. Windows PCL Printer Driver Open the file to be printed. Select Print in the File menu. Click Preferences (or Properties). QL-300 User Guide...
Page 187: Printing Using The Specified Print Cartridge Only (Lift Up)
White* (W) only Black, cyan, magenta, yellow Black + white* Cyan, magenta, yellow Black, cyan, magenta, yellow White* Example: Printing using the CMYK Print Cartridge only In this example, the White* (W) Print Cartridge is lifted up. QL-300 User Guide...
Page 188 Grasp the top cover open lever and open the top cover. Check the position of the unused print cartridge via the label letters and color. Turn the lift up lever on the print cartridge that is not being used clockwise to raise the print cartridge. QL-300 User Guide...
Page 189: Fine Quality Printing
Set Quality by aligning to the environment in which it is used. Selecting Fine/Detail (1200x1200 dpi) prints at the highest quality available with the printer. Windows PCL Printer Driver Open the file to be printed. Select Print in the File menu. Click Preferences (or Properties). QL-300 User Guide...
Page 190: Making Photograph Printing More Vivid (Photo Enhance)
You can print more natural and vivid images, such as photos, etc. Note: This function can be used with Windows PCL printer drivers only. Windows PCL Printer Driver Open the file to be printed. Select Print in the File menu. Click Preferences (or Properties). QL-300 User Guide...
Page 191: Adjusting Fine Lines
Depending on the application, bar code and other intervals will narrow. In this case, turn OFF the function. Windows PCL Printer Driver Open the file to be printed. Select Print in the File menu. Click Preferences (or Properties). QL-300 User Guide...
Page 192: Using Printer Fonts
If it is necessary to print font designs accurately, disable the font replacement function. • In some applications, the font replacement function may not work properly. Windows PCL Printer Driver Open the file to be printed. Select Print in the File menu. Click Preferences (or Properties). QL-300 User Guide...
Page 193: Using Computer Fonts
Print. Using Computer Fonts You can output TrueType fonts as they appear on the screen. Note: Print time may be longer. Windows PCL Printer Driver Open the file to be printed. Select Print in the File menu. QL-300 User Guide...
Page 194: Adjusting The Print Position On The Paper
Download as Bitmap Font - The font information is created by the printer driver. Print. Adjusting the Print Position on the Paper You can correct the print start position vertically and horizontally on the paper by the printer settings. Please refer to the following procedure. QL-300 User Guide...
Page 195: Using The Roll Paper
Press the Fn key. The numerical values input screen will be displayed. Press 2, 2, 0 (function numbers), and then press the OK button. Press the scroll button ▲ or ▼ to select the item you want to adjust. QL-300 User Guide...
Page 196: Adjusting The Print Start Position
Note: You may not be able to set 1 in Cut by collation if the paper on which you are printing is shorter than 101.6 mm. If this is the case, set the smallest value that you can select. QL-300 User Guide...
Page 197 Measure the distance at A or B, as shown in the diagram, for all five sheets and then calculate the average of these values. Calculate the difference in the position you want to print and the average value from the previous step. QL-300 User Guide...
Page 198 B from the leading edge of the label to the printed matter on five sheets. Gap sensor on the printer The plus and minus directions for print adjustment are illustrated below. QL-300 User Guide...
Page 199: Other Print Functions
There are two methods. • Printing documents in page order. • Printing documents in reverse page order. Windows PCL Printer Driver Open the file to be printed. Select Print in the File menu. Click Preferences (or Properties). QL-300 User Guide...
Page 200: Overlaying Stamps For Printing (Watermarks)
The details to be printed from the application can be independently printed overlaying Samples, Confidential, etc. Samples Windows PCL Printer Driver Open the file to be printed. Select Print in the File menu. Click Preferences (or Properties). QL-300 User Guide...
Page 201 Print Function Settings On the Extend tab, click Watermarks. Click New. On the Watermarks screen, enter text into Text, and configure Size and other settings. QL-300 User Guide...
Page 202: Collating Printed Output (Sorted Printing)
Printing by specifying batches (x2 sets) • Printing without specifying batches (x2 sets) Note: This feature is not usable with some applications. Windows PCL Printer Driver Open the file to be printed. Select Print in the File menu. Click Preferences (or Properties). QL-300 User Guide...
Page 203: Printing A Mirror Image
Print using mirror print when you want to print image to appear normal when the page is viewed from the back. Windows PCL Printer Driver Click Start and select Control Panel in Windows. Click View devices and printers. Right-click the QL-300 icon, and then select Printer Properties. Select General tab, and then click Preferences. QL-300 User Guide...
Page 204 10 For printing onto a color paper with QL-300s: On the Color tab, select Data portion (Excluding white) or Data portion (Including white) for the Spot Color setting, and then click OK. 11 Click OK to return to the “Print” screen. QL-300 User Guide...
Page 205: Printing Registered Forms (Print Overlay)
Click Start and select Control Panel in Windows. Click View devices and printers. Right-click the QL-300 icon, and then select Printing Preferences. On the Overlays tab, select Overlay Print. To register a form to the printer, select Register print document as a new form and click Apply >...
Page 206: Changing The Check Unnecessary Print Cartridge Setting
Print Function Settings Right-click the QL-300 icon, and then select Printer Properties. Select the Ports tab. In the ports list, select FILE:, and then click OK. Print. Enter the file name, and then click OK. Changing the Check Unnecessary Print Cartridge Setting...
Page 207 If you want an error to be generated when a print cartridge is detected to be down even though it is not being used as a specified color for the print data, select On. Select Off if you want printing to continue. Then, press the OK button. QL-300 User Guide...
Page 208: Saving Printer Driver Setups
Save a Setup Click Start and select Control Panel in Windows. Click View devices and printers. Right-click the QL-300 icon, and then select Printing Preferences. Change the settings to create the setup you want to save. On the Setup tab, click Save.
Page 209 On the Setup tab, configure Favorites. Print. Delete a Saved Setup Click Start and select Control Panel in Windows. Click View devices and printers. Right-click the QL-300 icon, and then select Printing Preferences. On the Setup tab, click Management. QL-300 User Guide...
Page 210: Importing/Exporting A Printer Driver Print Setup
Export a Setup Click Start and select Control Panel in Windows. Click View devices and printers. Right-click the QL-300 icon, and then select Printing Preferences. On the Setup tab, click Management. Click Export. In the List of favorite settings on the “Export” screen, select the checkbox next to the setup you want to export, and then click Export.
Page 211: Changing Default Printer Driver Settings
Import a Setup Click Start and select Control Panel in Windows. Click View devices and printers. Right-click the QL-300 icon, and then select Printing Preferences. On the Setup tab, click Management. Click Import. On the “Import” screen, click Open the file.
Page 212: Deleting Or Updating A Printer Driver
Print Function Settings Right-click the QL-300 icon, and then select Printing Preferences. Change the various settings, and then click OK. Deleting or Updating a Printer Driver Deleting a Printer Driver PC administrator privileges are required. Restart the computer, and then delete the driver.
Page 213 Attempting to install an old version driver will cause an update screen to appear. Follow the instructions that appear on the screen. • Updating a driver may require restarting of the computer. When the Program Compatibility Assistant dialog appears, click This program installed correctly. QL-300 User Guide...
Page 214: Adjusting The Color
The numerical values input screen will be displayed. Press 3, 0, 1 (function numbers) and press the OK button. Check that Execute has been selected, and press the OK button. The display will return to the standby screen. QL-300 User Guide...
Page 215: Configuring Settings For Auto Adjustment Of Density And Gradation
Press the scroll button ▲ or ▼. Select Calibration, and press the OK button. Select Auto Density Mode, and then press the OK button. Select On, and then press the OK button. Confirm there is a check mark to the left of On. QL-300 User Guide...
Page 216: Adjusting Density Manually
Density adjustment values are set by specifying Cyan Density, Magenta Density, Yellow Density, Black Density, and White Density* values with the control panel. *: This item available only on the QL-300 Press the Fn key. The numerical values input screen will be displayed.
Page 217: Fine Tuning Density Adjustments
This section describes the procedure for adjusting the reference density for cyan. Use the same adjustment procedure also for other colors that you wish to adjust. Increasing cyan after checking the print results Press the Fn key. The numerical values input screen will be displayed. QL-300 User Guide...
Page 218 Confirm there is a check mark to the left of the selected value. Select +1 to +3 to make density darker, or -1 to -3 to make it lighter. Press the ON LINE button to return to the standby screen. QL-300 User Guide...
Page 219: Adjusting Color Balance (Density)
Tuning. Consequently, if the Fine Color Tuning are adjusted manually, these settings will be reset, so be careful. However, the Black Tuning settings are not reset. Print a color tuning pattern. Press the Fn key. The numerical values input screen will be displayed. QL-300 User Guide...
Page 220 Press 3, 0, 2 (function numbers) and press the OK button. Check that Execute has been selected, and press the OK button. The color tuning pattern will be printed. Use the print results for the color tuning pattern to check the current color balance. QL-300 User Guide...
Page 221 Press the scroll button ▲ or ▼. Select Calibration, and press the OK button. Select Base Color Tuning, and press the OK button. Specify the number of the desired square in the “Highlight” area of the pattern, and then press the OK button. QL-300 User Guide...
Page 222 OK button. The pattern number specified in each area will be displayed. If the pattern number is correct, select Yes, and press the OK button. To respecify the pattern number select No to return to the “Calibration” screen. QL-300 User Guide...
Page 223: Fine-Tuning Color Balance
The printer can implement compensation periodically using auto density compensation mode. However, you can implement this adjustment when you want to finely adjust the gray balance of the halftones, which is not sufficiently adjusted by the auto density compensation. QL-300 User Guide...
Page 224 The numerical values input screen will be displayed. Press 3, 0, 2 (function numbers) and press the OK button. Check that Execute has been selected, and press the OK button. The color tuning pattern will be printed. QL-300 User Guide...
Page 225 This section explains the procedure for slightly darkening the cyan highlights. Adjust the watermarks for colors other than cyan in the same way. Press the scroll button ▲ or ▼. Select Calibration, and press the OK button. QL-300 User Guide...
Page 226 Check the color balance adjustment results. Print the color tuning pattern. Use the print results for the color tuning pattern to check the adjusted results. Repeat steps 1 through 3 of this procedure in accordance with the results of your pattern check. QL-300 User Guide...
Page 227: Adjusting Color With A Printer Driver
Color Matching (Automatic) The procedure below performs recommended color matching for general documents. Generally use the settings shown here. Windows PCL Printer Driver Open the file to be printed. On the File menu, select Print. Click Preferences (or Properties). QL-300 User Guide...
Page 228: Simple Color Matching (Simple Adjustment)
(color temperature 6500K). • Monitor - Vivid During color matching, represents the color by the method emphasizing the vividness suiting the images and text, and compatibility with the monitor (color temperature 6500K). QL-300 User Guide...
Page 229: Color Matching (Graphic Pro)
On the Color tab, click Color, select Automatic or Simple Adjustment, and then click OK. Print. Color Matching (Graphic Pro) Graphic Pro is the optimal choice for use with DTP software. It lets you specify simulation printing for any CMYK output device. QL-300 User Guide...
Page 230: Color Matching (No Color Matching)
Prints using the specified colors as is, without implementing color matching using the printer drivers or device. Select if implementing color matching using an application. Windows PCL Printer Driver Open the file to be printed. On the File menu, select Print. Click Preferences (or Properties). QL-300 User Guide...
Page 231: Changing The Black Finish
(R=0, G=0, B=0) or black defined using the CMYK color space (C=0, M=0, Y=0, K=100%) is specified, this setting specifies whether printing should use black (K) toner only. • Prints the text and graphics specified as black using black (K) toner only. QL-300 User Guide...
Page 232: Monochrome (Black And White) Printing
“Printing Using the Specified Print Cartridge Only (Lift Up)” on page 187 regarding printing with black only. Windows PCL Printer Driver Open the file to be printed. On the File menu, select Print. Click Preferences (or Properties). QL-300 User Guide...
Page 233: Suppressing White Lines Between Text And The Background (Black Overprint)
50% magenta, and 50% yellow, the toner layer thickness is 50+50+50+100=250%, which exceeds 240%. Windows PCL Printer Driver Open the file to be printed. On the File menu, select Print. Click Preferences (or Properties). On the Extend tab, click Advanced. QL-300 User Guide...
Page 234: Correcting For Print Misalignment (Trapping)
On the File menu, select Print. Click Preferences (or Properties). On the Extend tab, click Advanced. Select Trapping. Next, select the misalignment correction method with Settings, and then click OK. Selections that include Choke White are only shown for the QL-300s. QL-300 User Guide...
Page 235: Simulating Print Results
Click Preferences (or Properties). On the Color tab, click Detail, and then select Graphic Pro. Select Printer Simulation, and then use the list under Simulation Target Profile to select the ink characteristics you want to simulate. Click OK. Print. QL-300 User Guide...
Page 236: Network Settings
Press the scroll button ▼ several times to select Admin Setup, and then press the OK button. Use the numeric keypad to input the administrator password. The factory default password is 999999. Press the OK button after inputting each character. Select Network Setup, and then press the OK button. QL-300 User Guide...
Page 237: Using Dhcp
Also note that Auto is the IP address setting method under factory default settings, so performing this procedure is normally not necessary. Press the scroll button ▼ several times to select Admin Setup, and then press the OK button. Use the numeric keypad to input the administrator password. QL-300 User Guide...
Page 238 The factory default password is 999999. Press the OK button after inputting each character. Select Network Setup, and then press the OK button. Select IP Address Set, and then press the OK button. Select Auto, and then press the OK button. QL-300 User Guide...
Page 239: Using Bootp
This printer is compatible with IPv6, and the IPv6 address is acquired automatically. IPv6 addresses cannot be set manually. The device is compatible with the following protocols. Printing: • • • RAW (Port9100) • Setup: • HTTP • SNMPv1/v3 • Telnet QL-300 User Guide...
Page 240: Checking The Ipv6 Address
Press the scroll buttons to select Print Information > Configuration to check the IPv6 address using the configuration report. For reports and information about how to print them, “Printing Configuration Information” on page 241. QL-300 User Guide...
Page 241: Viewing Machine Information
Test Print-4 Prints the patterns for analyzing print quality of the spot colors. Displayed with QL-300 only. Cleaning Page Prints the toner-free white sheet to remove dirt from the surface of the fuser belt in the fuser unit.
Page 242: Printing Printer Setup Lists
MAC addresses, and to check whether the printer is operating correctly, etc. Press the Fn key. The numerical values input screen will be displayed. Press 1, 0, 0 (function numbers), and then press the OK button. Confirm that Execute is selected, and then press the OK button. QL-300 User Guide...
Page 243: Printing Printer Information Lists
Viewing Machine Information Printing result sample: Printing Printer Information Lists Demo Page Prints demonstration pages. Press the scroll button ▼ several times, and when Print Information appears, press the OK button. QL-300 User Guide...
Page 244 Error Log Prints the history of the errors that have occurred in the device. Press the Fn key. The numerical values input screen will be displayed. Press 1, 0, 3 (function numbers), and then press the OK button. QL-300 User Guide...
Page 245 Note: Not displayed if Usage Report of Print Statistics is set to Disable. Press the Fn key. The numerical values input screen will be displayed. Press 1, 0, 2 (function numbers), and then press the OK button. Confirm that Execute is selected, and then press the OK button. QL-300 User Guide...
Page 246: Printing Print Lists
Press the scroll button ▼ several times, and when Print Information appears, press the OK button. Select Color Profile List, and then press the OK button. Confirm that Execute is selected, and then press the OK button. QL-300 User Guide...
Page 247 Test Print-1 - Prints the patterns for analyzing the print quality. • Test Print-2 - Prints the patterns for analyzing CMYK print quality. • Test Print-3 - Prints the patterns for analyzing the status of the print cartridges. QL-300 User Guide...
Page 248: Changing The Administrator Password
When Execute appears, press the OK button. Changing the Administrator Password Change the administrator password. The factory default setting is 999999. Press the scroll button ▼ several times to select Admin Setup, and then press the OK button. QL-300 User Guide...
Page 249 Select Change Password, and then press the OK button. Enter the new password, and then press the OK button. Specify a password that is at least six characters long. Re-enter the new password, and then press the OK button. QL-300 User Guide...
Page 250: Checking The Print Count
You can check the quantity of paper printed from the unwinder to date. Press the scroll button ▼ several times to select Configuration, and then press the OK button. Select Feeder Count, and then press the OK button. Select the feeder you want to check. QL-300 User Guide...
Page 251 Viewing Machine Information Press the OK button. Press the ON LINE button to return to the standby screen. QL-300 User Guide...
Page 252: Troubleshooting
Condition of paper • Unload - Indicates that the paper is not set on the F0 roller on the unwinder. QL-300 User Guide...
Page 253: Checking Messages (If A Paper Jam Occurs)
When “Please see HELP for details” is shown in the message, pressing the HELP button in the control panel will show the troubleshooting procedure, and you can easily solve the process according to the guidance. See “Operating the Help Screen” on page 255. Display screen HELP button ATTENTION lamp QL-300 User Guide...
Page 254 (When the message does not dis- Paper Remain appear even after removing the Please see HELP for details jammed paper) Open Top Cover Paper Remain Please see HELP for details Check Fuser and Exit Unit Paper Remain Please see HELP for details QL-300 User Guide...
Page 255: Operating The Help Screen
Technical Support. Operating the Help Screen Pressing the HELP button in the control panel will display the solution method. You can easily remove the paper according to the guidance. Example: When paper is jammed inside the printer QL-300 User Guide...
Page 256 The error code will appear and the condition of paper jam will be displayed. Press the scroll button ▼. The next page will appear, and solution procedure for paper jam will be displayed. Press the scroll button ▲ to return to the previous page. QL-300 User Guide...
Page 257: Removing Jammed Paper
380, 381, 382, 386, 389, 391, 631, 637, 638, 639, 7381, 7310, 7306, 7319, 7372, 7311, 7314, and 7315. Use scissors to cut the jammed paper. For labels, cut in the space between labels. If the paper is feeding, cut it on the output side too. QL-300 User Guide...
Page 258 Troubleshooting Lower the unwinder cover open lever to open the unwinder cover. Note: Securely open the unwinder cover so it does not close while cleaning. QL-300 User Guide...
Page 259 Troubleshooting Turn the roll paper holder in the direction of the arrow to wind up the roll paper. Raise the cutter unit lock levers at both ends of the cutter unit. QL-300 User Guide...
Page 260 Troubleshooting Raise the F0 roller release lever. If any paper is left in the printer, do not forcefully remove it. Grasp the top cover open lever and open the top cover. QL-300 User Guide...
Page 261 Troubleshooting Remove the print cartridge set. Place the removed print cartridge set on a flat surface covered with newspaper or something similar, and cover it with paper so it is not exposed to direct light. QL-300 User Guide...
Page 262 Troubleshooting Turn the two belt locking keys counterclockwise to release the lock. QL-300 User Guide...
Page 263 Caution: Be careful to not pinch your hands or fingers between the handle and the machine while removing the belt unit. Caution: When removing the belt unit, do not tilt it further than is needed to remove it. QL-300 User Guide...
Page 264 11 Place the belt unit with the right side down on a flat surface covered with paper. Caution: Place the belt unit on a flat surface, as shown in the diagram above. Do not stand it on its side. QL-300 User Guide...
Page 265 Troubleshooting Caution: Do not touch the belt surface or damage the belt. 12 Pull up the paper guide release lever. QL-300 User Guide...
Page 266 14 If any paper is jammed, pull it out in the direction of the arrow. There may be some unfused toner on the paper. Caution: Be careful, the fuser unit is very hot immediately after printing. QL-300 User Guide...
Page 267 Troubleshooting 15 If paper is being output from the printer, use scissors to cut it between two labels. QL-300 User Guide...
Page 268 Troubleshooting 16 While pulling the fuser and exit unit locking lever towards you, pull out the fuser and exit unit. QL-300 User Guide...
Page 269 Troubleshooting 17 While supporting the fuser and exit unit with one hand, lift up the fuser unit handle. QL-300 User Guide...
Page 270 18 Hold the fuser and exit unit with both hands and remove it to a level spot. Caution: Be careful, the fuser unit is very hot immediately after printing. 19 Slowly pull the paper straight out so it does not overlap. QL-300 User Guide...
Page 271 Troubleshooting 20 Lower the release lever of the fuser and exit unit, open the exit feed cover and put the fuser unit handle below the exit feed cover. QL-300 User Guide...
Page 272 21 Slowly pull out the paper that is left in the fuser and exit unit in the direction of the arrow. 22 Close the exit feed cover. 23 Lift the fuser and exit unit with both hands and put it into the printer. QL-300 User Guide...
Page 273 Troubleshooting 24 Push down the fuser unit handle, and firmly push it inside. QL-300 User Guide...
Page 274 Troubleshooting 25 Lift up the fuser and exit unit locking lever. QL-300 User Guide...
Page 275 Troubleshooting 26 Raise the blue lever in the unwinder, and then remove the cutter unit. Be careful that the cutter unit does not hit the sensor cover (upper) when removing it. QL-300 User Guide...
Page 276 Troubleshooting 27 Check for any paper or paper dust that has accumulated in the cutter unit, and remove any that has accumulated. 28 Remove any paper that is left in the paper feed path in the unwinder. QL-300 User Guide...
Page 277 Troubleshooting 29 Raise the blue lever and install the cutter unit. QL-300 User Guide...
Page 278 Troubleshooting 30 Align the positions of the paper guide’s edge (1) and the guide notch on the printer. QL-300 User Guide...
Page 279 Troubleshooting 31 Firmly push the paper guide all the way in the direction of the arrow, and then push on the A position to lock it. QL-300 User Guide...
Page 280 32 Tilt the belt unit and align the arrow labels (red) on the belt unit and printer to position it, and then open the belt unit handles (blue) on the left and right. Caution: Be careful to not pinch your hands or fingers between the handle and the machine while installing the belt unit. QL-300 User Guide...
Page 281 Press on the top of the top cover to close it. Caution: There is a risk of pinching your fingers or hands if you hold the LED head while closing the top cover. Press on the top of the top cover to close it. QL-300 User Guide...
Page 282 Troubleshooting 36 Lower the F0 roller release lever. 37 Lower the cutter unit lock levers at both ends of the cutter unit. QL-300 User Guide...
Page 283: Frequent Paper Jams
When paper type/size set in the unwinder differs from the printer driver specification, messages, such as “Change paper”, will appear, and the ATTENTION lamp will blink. Messages related to paper and error codes, cause of errors and their resolutions, and status of the ATTENTION lamp is described below. QL-300 User Guide...
Page 284: Messages About Replacing Wear Items
When the scheduled replacement of wear items approaches, or when the replacement becomes necessary, messages, such as “ABC Near End of Life” and “Install New ABC / ABC Life”, will appear, and the ATTENTION lamp will start blinking. QL-300 User Guide...
Page 285 Belt Unit Life been reached. Please see HELP for details Press the HELP button, and solve according to the guid- ance shown on the Help screen. See “Replacing the Belt Unit and 2nd Transfer Roller” on page 326. QL-300 User Guide...
Page 286: Messages About Other Issues
Meanings of the symbols used in the error messages are as follows. – [COLOR]: Either yellow, magenta, cyan, black, or white* appears. *: White appears only for the QL-300s – [MENUCOLOR] : Y,M,C,K (QL-300) / Y,M,C,K,W (QL-300s) – [COVER]: Either top cover or unwinder cover is displayed. QL-300 User Guide...
Page 287 To turn off the display, press the OK button Press the HELP button, and solve according to Please see HELP for the guidance shown on details the Help screen. QL-300 User Guide...
Page 288 Cannot print. Printing Restoration Memory data has exceeded the Overflow memory capacity of the printer. Select a lower Quality of the printer driver and print once again. Press the OK button to delete the display on the display screen. QL-300 User Guide...
Page 289 Non Genuine Belt Unit 6881 Blinking Belt unit is not intended for use with this printer Please see HELP for model. details Use a belt unit intended for use in this printer model. QL-300 User Guide...
Page 290 Install the fuser and exit details unit correctly. Install Fuser and Exit Unit Blinking The fuser and exit unit is disconnected. Please see HELP for details Press the HELP button, and solve according to the guidance shown on the Help screen. QL-300 User Guide...
Page 291 If network doesn’t work, the message. please try firmware update over USB Feeder Unit Not Installed 7305 Blinking The unwinder is not installed. Shut down and Install Feeder Unit Turn off the power, and then install the unwinder. QL-300 User Guide...
Page 292 Paper Edge Long Error Replace the paper, and Press the OK Button then press the OK button. Please see HELP for Press the HELP button, details and solve according to the guidance shown on the Help screen. QL-300 User Guide...
Page 293 The controller unit is rebooting. Rebooting %CODE% It may take some time to complete this process. Shutting down The printer is shutting down. Please wait. Printer will turn off automatically It may take some time to complete this process. QL-300 User Guide...
Page 294: Printing Problems
There is a problem with the print function. From Printer Information > Configuration > Exe- cute on the control panel, check whether you can print the printer information or not. This printer is not set as default printer. Set it to default printer. QL-300 User Guide...
Page 295 See “Driver Installa- tion Process Overview” on page 42. Printer is offline. Right click the QL-300 icon in the Devices and Printers folder, and then select See what’s printing. Select the Printer menu in the dialog displayed, and uncheck Use Printer Offline.
Page 296 37. LED lamp of the POWER button is The printer has broken down. Immediately pull the power plug out blinking at high speed at about 0.3 of the socket, and contact Techni- second interval. cal Support. QL-300 User Guide...
Page 297 Print data is not sent. LAN Cable/USB Cable is dam- Connect a new cable. aged. Computer had timed out. Increase the length of timeout. Abnormal sound. Device is tilted. Install on a stable and a flat sur- face. QL-300 User Guide...
Page 298 See “Fine Quality Printing” on page 189. Slow printing. Printing process is also done at the User a computer with fast process- computer side. ing speed. Complicated print data. Select simple print data. QL-300 User Guide...
Page 299: Printer Driver Malfunctions
4 Turn on the power supply of the computer. 5 Open the Devices and Printers screen from Control Panel, and then click Add a printer. 6 Execute the setup according to the on-screen instructions. Specify the following location to directly specify the printer driver. \Drivers\PCLXL QL-300 User Guide...
Page 300 A few seconds of waiting time occurs if you switch These symptoms occur when there are many types of from another printer to the QL-300, using the printer paper registered in the printer driver. If you want to settings in an application.
Page 301 Images are being printed in an Occurred because Windows OS is incorrect layout when doing “Print creating print information that is Test Page”. larger than the paper settings that are set in the printer driver. Operation is not abnormal. QL-300 User Guide...
Page 302: Print Quality Is Poor
Wipe window film with a soft tissue dirty. paper. See “Cleaning LED Heads” on page 387. Print cartridge has not been set Please set the print cartridge cor- correctly. rectly. See “Cleaning LED Heads” on page 387. QL-300 User Guide...
Page 303 The temperature and humidity con- On the control panel, set +1 to +3 trols are not suitable. in SMR Setting. There is a risk of the printouts being dirty if you continue using the +1 to +3 setting in SMR Setting. QL-300 User Guide...
Page 304 Or, change Media Weight to a is inappropriate. thicker value than the present value. Recycled paper is used. Correct Media Weight in the con- trol panel to the appropriate value. Or, change Media Weight to a thicker value than the present value. QL-300 User Guide...
Page 305 The transfer path or the fuser and Clean the transfer path and the exit unit are dirty because bits of fuser and exit unit. paper or glue are on them. See “Cleaning the Inside of the Printer” on page 368. QL-300 User Guide...
Page 306 See “Cleaning the Inside of the Printer” on page 368. Image disturbance occurs to the The speed of the fuser unit is incor- Feed 400 mm of media or longer printed portion. rect. one time. QL-300 User Guide...
Page 307 See “Replacing the Belt Unit and 2nd Transfer Roller” on page 326. Dirt has deposited on the paper Print a few pages as a test Or, transfer path. clean the transfer path. See “Cleaning the Inside of the Printer” on page 368. QL-300 User Guide...
Page 308 Specks appear on glossy papers. Type and thickness setting of paper Correct Media Weight in the con- is inappropriate. trol panel to the appropriate value. Or, change Media Weight to a thicker value than the present value. QL-300 User Guide...
Page 309 Media Transfer Setting Black or On the control panel, increase the Media Transfer Setting Color is value set in Print Adjust > Media not properly set. Transfer Setting Black or Media Transfer Setting Color. QL-300 User Guide...
Page 310 94 mm, the print cartridge brown tube in the print cartridge may be scratched or dirty. with a soft tissue paper. If there are dents, replace the print cartridge. See “Replacing Print Cartridges” on page 322. QL-300 User Guide...
Page 311 The entire paper is printed black. The device might have broken Contact Technical Support. down. Nothing is printed. The device might have broken Contact Technical Support. down. QL-300 User Guide...
Page 312 Afterimages are appearing. The print quality setting is not Set Smooth in Screen for the print appropriate. quality settings in the printer driver. Paper feed direction QL-300 User Guide...
Page 313 The black mark sensor position or For black marks, adjust the position gap sensor position is skewed. of the sensor to the center of the black mark. For gaps, adjust the position of the sensor to the center of the label. QL-300 User Guide...
Page 314 So, if you want to justify the num- ber of pages up to the cut, tempo- rarily cancel printing and send print data starting from the page you want to reprint. QL-300 User Guide...
Page 315: Paper Feed Is Poor
The leading edge of the paper is Correctly cut the leading edge of curled. Or, the paper that is loaded the paper and reset it. does not have cuts in the gaps between the labels. QL-300 User Guide...
Page 316 Do not use the part of the roll paper the roll paper that is being used. on which there are traces of seal- ing tape. Feeding may not be nor- mal because of the glue stuck to the paper. QL-300 User Guide...
Page 317 Use paper that has been stored at on the paper. electricity. appropriate temperature and humidity. Thin paper is used. Correct Media Weight in the con- trol panel to the appropriate value. Or, change Media Weight to a thicker value than the present value. QL-300 User Guide...
Page 318 Replace the paper with a new roll the UNLOAD button is pressed. while unloading paper. of paper. The rear edge of the paper is Paper is not set on the roll shaft. Replace the paper with a new roll skewed. of paper. QL-300 User Guide...
Page 319: Replacing Wear Items
Press the scroll button ▼ several times to select Configuration, and then press the OK button. Select Supplies Life, and press the OK button. Select the wear items to check (print cartridge, belt unit, fuser and exit unit, or waste toner box). QL-300 User Guide...
Page 320: Replacing Wear Items
Print quality will decline one year after open- ing the package. Monochrome printing (black and white) is possible even if cyan, magenta, or yellow cartridge life has been reached. See “Mono- chrome (Black and White) Printing” on page 232. QL-300 User Guide...
Page 321: When The Replacement Period Is Approaching
When it is time for replacement Print cartridges [COLOR]* Print Cartridge Near Install New [COLOR]* Print Car- End of Life tridge See “Replacing Print Cartridges” on page 322. Print Cartridge Life Please see HELP for details QL-300 User Guide...
Page 322: Replacing Print Cartridges
Toner spilled on the floor should be wiped up with a wet cloth. Symbol Caution Some parts inside the machine are very hot. Do not touch the areas near the “High Temperature Warning” labels. Doing so may cause burns. QL-300 User Guide...
Page 323 Gently wipe the dirt stuck to the brown tube in the print cartridge with a soft tissue paper. Do not use alcohol or other solvents to wipe it. If alcohol or some other solvent is used to wipe it, the irregularities left from wiping it will degrade print quality. QL-300 User Guide...
Page 324 Grasp the top cover open lever and open the top cover. Check the position of the print cartridge to replace, by the text and color of the label. Pull out the print cartridge. QL-300 User Guide...
Page 325 Remove the new print cartridge from the packing bag, and then shake it vertically and horizontally. Check the position where a label with the same text and colors has been applied, and firmly and levelly push the print cartridge in as far as it will go. QL-300 User Guide...
Page 326: Replacing The Belt Unit And 2Nd Transfer Roller
Use the box and packing bag from the new print cartridge to recycle the used print cartridge. Replacing the Belt Unit and 2nd Transfer Roller A new 2nd transfer roller is supplied with the new belt unit in the same package. QL-300 User Guide...
Page 327 If roll paper has been fed through the printer, press the UNLOAD button to cut the roll paper. The cut paper will be fed to the supply side and the feeding side. Grasp the top cover open lever and open the top cover. QL-300 User Guide...
Page 328 Replacing Wear Items Remove the print cartridge set. Place the removed print cartridge set on a flat surface covered with newspaper or something similar, and cover it with paper so it is not exposed to direct light. QL-300 User Guide...
Page 329 Replacing Wear Items Turn the two belt locking keys counterclockwise to release the lock. QL-300 User Guide...
Page 330 Caution: Be careful to not pinch your hands or fingers between the handle and the machine while removing the belt unit. Caution: When removing the belt unit, do not tilt it further than is needed to remove it. QL-300 User Guide...
Page 331 Place the belt unit with the right side down on a flat surface covered with paper. Caution: Place the belt unit on a flat surface, as shown in the diagram above. Do not stand it on its side. QL-300 User Guide...
Page 332 Replacing Wear Items Caution: Do not touch the belt surface or damage the belt. Hold the 2nd transfer roller unit (1) knob (blue) and remove it. QL-300 User Guide...
Page 333 Note: Do not touch the roller part (sponge part) of the 2nd transfer roller. Touching it damages the surface of the roller, which degrades print quality. Caution: Be careful, the fuser unit is very hot immediately after printing. QL-300 User Guide...
Page 334 Replacing Wear Items 11 Remove the new belt unit from its packaging. Caution: Do not touch the belt surface or damage the belt. QL-300 User Guide...
Page 335 Caution: Be careful to not pinch your hands or fingers between the handle and the machine while installing the belt unit. Note: When the belt unit is replaced, the waste toner box is also replaced at the same time. QL-300 User Guide...
Page 336 Caution: There is a risk of pinching your fingers or hands if you hold the LED head while closing the top cover. Press on the top of the top cover to close it. 16 Please support the recycling of used belt units and 2nd transfer rollers. QL-300 User Guide...
Page 337: Replacing Waste Toner Boxes
Use the box and packing bag from the new belt unit and 2nd transfer roller for when the used belt unit and 2nd transfer roller are recycled. Replacing Waste Toner Boxes Grasp the top cover open lever and open the top cover. QL-300 User Guide...
Page 338 Replacing Wear Items Remove the print cartridge set. Place the removed print cartridge set on a flat surface covered with newspaper or something similar, and cover it with paper so it is not exposed to direct light. QL-300 User Guide...
Page 339 Replacing Wear Items Turn the two belt locking keys counterclockwise to release the lock. QL-300 User Guide...
Page 340 Caution: Be careful to not pinch your hands or fingers between the handle and the machine while removing the belt unit. Caution: When removing the belt unit, do not tilt it further than is needed to remove it. QL-300 User Guide...
Page 341 Place the belt unit with the right side down on a flat surface covered with paper. Caution: Place the belt unit on a flat surface, as shown in the diagram above. Do not stand it on its side. QL-300 User Guide...
Page 342 Replacing Wear Items Caution: Do not touch the belt surface or damage the belt. QL-300 User Guide...
Page 343 Replacing Wear Items Remove the waste toner box from the back of the belt unit. QL-300 User Guide...
Page 344 Replacing Wear Items Remove the new waste toner box from its packaging. Insert the new waste toner box into the belt unit, and firmly push it inside. QL-300 User Guide...
Page 345 Replacing Wear Items 10 When facing the belt unit, hold the handles (blue) on its left and right sides. QL-300 User Guide...
Page 346 11 Tilt the belt unit and align the arrow labels (red) on the belt unit and printer to position it, and then open the belt unit handles (blue) on the left and right. Caution: Be careful to not pinch your hands or fingers between the handle and the machine while installing the belt unit. QL-300 User Guide...
Page 347 Caution: There is a risk of pinching your fingers or hands if you hold the LED head while closing the top cover. Press on the top of the top cover to close it. 15 Please support recycling of the used waste toner boxes. QL-300 User Guide...
Page 348: Replacing The Fuser And Exit Unit
If roll paper has been fed through the printer, press the UNLOAD button to cut the roll paper. The cut paper will be fed to the supply side and the feeding side. QL-300 User Guide...
Page 349 Replacing Wear Items While pulling the fuser and exit unit locking lever towards you, pull out the fuser and exit unit. QL-300 User Guide...
Page 350 Replacing Wear Items While supporting the fuser and exit unit with one hand, lift up the fuser unit handle. QL-300 User Guide...
Page 351 Replacing Wear Items Hold the fuser and exit unit with both hands to remove it. Remove the new fuser and exit unit from its packaging. QL-300 User Guide...
Page 352 Pull the fuser and exit unit locking lever on the new fuser and exit unit towards yourself, and lift the fuser unit handle. Lift the new fuser and exit unit with both hands and put it into the printer. QL-300 User Guide...
Page 353 Replacing Wear Items Push down the fuser unit handle, and firmly push it inside. QL-300 User Guide...
Page 354 If you must dispose of the used fuser and exit unit, put it in a plastic bag and be sure to dispose of it according to the local laws and government regulations. Use the box and packing bag from the new fuser and exit unit for when the used fuser and exit unit are recycled. QL-300 User Guide...
Page 355: Cleaning
Required Materials for Cleaning Prepare the following things for cleaning the various parts of the printer. • Clean, lint-free cloth • Cleansing solvent/IPA (isopropyl alcohol) • Water or neutral cleanser • Screwdriver • Tweezers • Cotton swabs QL-300 User Guide...
Page 356: Cleaning Schedule
Sheet Guide Roll Paper Guide F0 Roller Unit Sensor Cover (Upper) Sensor Cover (Lower) F1 Roller Unit Cutter Unit Printer Surface Paper Guide Feed Unit Sensor Cover (Lower) Sensor Cover (Upper) Exit Unit LED Heads Fuser Unit Yes* QL-300 User Guide...
Page 357: Cleaning The Unwinder
Press and hold the POWER button for approximately 1 second to switch off the power supply. Wait a moment, and the LED lamp on the POWER button will turn OFF. Take water or neutral washing agent on one piece of cotton cloth, and wipe with thoroughly squeezed cloth. QL-300 User Guide...
Page 358: Cleaning The Inside Of The Unwinder
Furthermore, wipe off with another dry cotton cloth. Cleaning the Inside of the Unwinder Press and hold the POWER button for approximately 1 second to switch off the power supply. Wait a moment, and the LED lamp on the POWER button will turn OFF. QL-300 User Guide...
Page 359 Cleaning Press down the flange locking lever. Remove the flange. QL-300 User Guide...
Page 360 Cleaning Rotate the roll paper holder knob to narrow the axial diameter of the roll paper holder. Remove the roll paper. QL-300 User Guide...
Page 361 Cleaning Use a clean, lint-free cloth moistened with alcohol to wipe any dirt off the sides of the flange and Side-Guide-8Inch. Mount the roll paper. Press up on the tension bar open lever until it clicks. QL-300 User Guide...
Page 362 10 While rotating the guide-side-roller-F, use a lint-free cloth moistened with alcohol to wipe any dirt off the sides and corners of the guide-side-roller-F. 11 Press down on the tension bar open lever until it clicks. QL-300 User Guide...
Page 363 Cleaning 12 Lower the unwinder cover open lever to open the unwinder cover. Note: Securely open the unwinder cover so it does not close while cleaning. QL-300 User Guide...
Page 364 16 If there are scraps of paper or glue from labels on the ends of the paper guide, undo the screw and remove the paper guide. QL-300 User Guide...
Page 365 21 As you rotate the gears with one hand, use a lint-free cloth moistened with alcohol to clean the top and bottom rollers on the F0 roller unit by wiping in just one direction. Note: Lower the set lever on the rollers to rotate the top and bottom roller at the same time. QL-300 User Guide...
Page 366 23 Use a lint-free cloth moistened with alcohol to wipe, in one direction, the dirt off the sensor cover (upper). 24 Use a lint-free cloth moistened with alcohol to wipe, in one direction, the dirt off the sensor cover (lower). 25 Close the unwinder cover. QL-300 User Guide...
Page 367: Cleaning The Printer
Press and hold the POWER button for approximately 1 second to switch off the power supply. Wait a moment, and the LED lamp on the POWER button will turn OFF. Take water or neutral washing agent on one piece of cotton cloth, and wipe with thoroughly squeezed cloth. QL-300 User Guide...
Page 368: Cleaning The Inside Of The Printer
Furthermore, wipe off with another dry cotton cloth. Cleaning the Inside of the Printer Press and hold the POWER button for approximately 1 second to switch off the power supply. Wait a moment, and the LED lamp on the POWER button will turn OFF. QL-300 User Guide...
Page 369 Grasp the top cover open lever and open the top cover. Remove the print cartridge set. Place the removed print cartridge set on a flat surface covered with newspaper or something similar, and cover it with paper so it is not exposed to direct light. QL-300 User Guide...
Page 370 Cleaning Turn the two belt locking keys counterclockwise to release the lock. QL-300 User Guide...
Page 371 Caution: Be careful to not pinch your hands or fingers between the handle and the machine while removing the belt unit. Caution: When removing the belt unit, do not tilt it further than is needed to remove it. QL-300 User Guide...
Page 372 Place the belt unit with the right side down on a flat surface covered with paper. Caution: Place the belt unit on a flat surface, as shown in the diagram above. Do not stand it on its side. QL-300 User Guide...
Page 373 Cleaning Caution: Do not touch the belt surface or damage the belt. Pull up the paper guide release lever. QL-300 User Guide...
Page 374 11 Use a lint-free cloth moistened with alcohol to wipe the dirt off the F4 roller, F3 roller, F2 roller, and feed surface of the paper guide. Caution: Do not touch the rollers (sponge areas) on the 2nd transfer roller. QL-300 User Guide...
Page 375 Note: The F2 roller and the F3 roller are positioned in difficult to see locations. Use a mirror to check the insides before you clean them. Also, use a light to brightly illuminate the relevant areas; after checking their conditions, clean them. QL-300 User Guide...
Page 376 Cleaning 13 Open the sensor cover. 14 Use a lint-free cloth moistened with alcohol to wipe, in one direction, the dirt off the sensor cover (lower and upper). QL-300 User Guide...
Page 377 Cleaning 15 While pulling the fuser and exit unit locking lever towards you, pull out the fuser and exit unit. QL-300 User Guide...
Page 378 Cleaning 16 While supporting the fuser and exit unit with one hand, lift up the fuser unit handle. QL-300 User Guide...
Page 379 Cleaning 17 Hold the fuser and exit unit with both hands and remove it to a level spot. Caution: Be careful, the fuser unit is very hot immediately after printing. QL-300 User Guide...
Page 380 Note: The inlet of the fuser unit may be stained by toner during use. However, this does not particularly affect printing. 19 Use a lint-free cloth moistened with alcohol to wipe the dirt off exit 1 roller/paper feed surface. QL-300 User Guide...
Page 381 20 Close the exit feed cover. 21 Use a lint-free cloth moistened with alcohol to wipe the dirt off exit 2 roller from the outside. 22 Lift the fuser and exit unit with both hands and put it into the printer. QL-300 User Guide...
Page 382 Cleaning 23 Push down the fuser unit handle, and firmly push it inside. QL-300 User Guide...
Page 383 Cleaning 24 Lift up the fuser and exit unit locking lever. QL-300 User Guide...
Page 384 Cleaning 25 Align the positions of the paper guide’s edge (1) and the guide notch on the printer. QL-300 User Guide...
Page 385 Cleaning 26 Firmly push the paper guide all the way in the direction of the arrow, and then push on the A position to lock it. QL-300 User Guide...
Page 386 27 Tilt the belt unit and align the arrow labels (red) on the belt unit and printer to position it, and then open the belt unit handles (blue) on the left and right. Caution: Be careful to not pinch your hands or fingers between the handle and the machine while installing the belt unit. QL-300 User Guide...
Page 387: Cleaning Led Heads
Caution: There is a risk of pinching your fingers or hands if you hold the LED head while closing the top cover. Press on the top of the top cover to close it. Cleaning LED Heads Clean the LED heads if the print results are blurry, white stripes appear, or if text is bleeding. QL-300 User Guide...
Page 388 Press and hold the POWER button for approximately 1 second to switch off the power supply. Wait a moment, and the LED lamp on the POWER button will turn OFF. Grasp the top cover open lever and open the top cover. QL-300 User Guide...
Page 389 Lightly wipe the lenses of the LED heads with a clean, lint-free cloth. Caution: Do not use methyl alcohol or thinner. Doing so could damage the LED heads. Confirm that the dirt has been removed from the LED heads. QL-300 User Guide...
Page 390: Cleaning The Fuser Unit
(paper dust etc.) left along the width of the paper. When you change the width of the roll paper, check the conditions of the fuser unit and clean it, and then restart printing. Note: Cleaning requires special cleaning paper. Contact Technical Support. Prepare some cleaning paper. QL-300 User Guide...
Page 391 Cleaning Load the cleaning paper onto the printer. Press the scroll button ▲ or ▼. Select Print Information, and press the OK button. Select Cleaning Page, and press the OK button. QL-300 User Guide...
Page 392: Cleaning The Cutter Unit
Do not touch the blades of the cutter with your bare hands. There is a risk of injury. • Do not use any solvents other than alcohol or isopropyl alcohol. • After cleaning, wipe the machine dry. QL-300 User Guide...
Page 393 Press and hold the POWER button for approximately 1 second to switch off the power supply. Wait a moment, and the LED lamp on the POWER button will turn OFF. Remove the power cord from the printer. Remove the paper that is loaded in the unwinder. QL-300 User Guide...
Page 394 Cleaning Lower the unwinder cover open lever to open the unwinder cover. Note: Securely open the unwinder cover so it does not close while cleaning. QL-300 User Guide...
Page 395 Cleaning Raise the cutter unit lock levers at both ends of the cutter unit. QL-300 User Guide...
Page 396 Cleaning Hold the handle of the cutter to remove the cutter unit. Note: Be careful that the cutter unit does not hit the sensor cover (upper) when removing it. Remove any paper left in the cutter unit. QL-300 User Guide...
Page 397 Cleaning If there is paper left inside the cutter unit after you have removed it, remove that paper. Disassemble the cutter unit. Use a flathead screwdriver to remove the 3 screws. QL-300 User Guide...
Page 398 Caution: There are blades inside the cutter unit for cutting roll paper. Do not touch the blades of the cutter with your hands. There is a risk of injury. Remove any paper left inside the cutter unit. QL-300 User Guide...
Page 399 There are two types of cutter blades; the spiral blade (rotating blade) and the straight blade (fixed blade). Caution: There are blades inside the cutter unit for cutting roll paper. Do not touch the blades of the cutter with your hands. There is a risk of injury. QL-300 User Guide...
Page 400 Rotate the gears with one hand and use your other hand to clean with a soft cloth to which alcohol-based solvent has been applied. When wiping, wipe in one direction, and never wipe back and forth. Lower the levers on both sides to rotate both the top and bottom rollers at the same time. QL-300 User Guide...
Page 401 Cleaning Cleaning the lower roller: Cleaning the upper roller: 12 Assemble the cleaned cutter unit. QL-300 User Guide...
Page 402 There is a risk of injury. Assemble the F1 roller unit. Hold the F0 roller unit and insert it at an angle (arrow direction). Slide the F0 roller unit in the direction of the arrow. QL-300 User Guide...
Page 403 Use a flathead screwdriver to tighten the 3 screws. 13 Put the cutter unit into the unwinder. Align the positions of the cutter unit lock levers on both ends of the cutter unit with the notches in the unwinder. QL-300 User Guide...
Page 404 Cleaning Lower the cutter unit lock levers at both ends of the cutter unit. 14 Close the unwinder cover. QL-300 User Guide...
Page 405: Web Utility
Logging in as an Administrator To change printer settings using a web browser, you need to log in as a printer administrator. Click Administrator Login. For Username enter “root”, for Password enter the current password, and then click OK. QL-300 User Guide...
Page 406 Note: You can skip configuring settings by clicking SKIP. Note: Selecting the Do not show this page again checkbox, and then clicking OK or SKIP will cause this page not to be displayed any more. This will display the screen below. QL-300 User Guide...
Page 407: Item List
Shows the remaining life of wear items. Usage Report Shows usage reports. Network Can be used to check general information, TCP/IP status, mainte- nance information, and other network-related setup information. System Shows versions, memory capacity, flash memory capacity, and system related information. QL-300 User Guide...
Page 408: Print Information
Can be used to configure print and check information about the network, the font list, and other printer settings. Printer Menu Item Description General Printer Set- Can be used to configure the printer name, asset number, instal- tings lation location, and other printer settings. QL-300 User Guide...
Page 409: Admin Setup
Can be used to configure PCL font and other PCL settings. Color Setup Can be used to configure PostScript settings for the CMYK data conversion process and other color settings. Management Can be used to configure the power setup, job cancel setup, and other printer settings. QL-300 User Guide...
Page 410: Calibration
Adjusts the density of each color and other print quality settings. Customize Menu Used to perform density and registration adjustment. Links Item Description Links Displays links configured by the administrator and links config- ured by the manufacturer. QL-300 User Guide...
Page 411: Changing An Administrator Password
Be sure to include http:// when entering the URL. Changing an Administrator Password You can use the procedure below to change the password for logging in to the printer as an administrator. Click Admin Setup > Management. QL-300 User Guide...
Page 412 Note that passwords are case-sensitive, so enter upper-case and lower-case letters correctly. Click Submit. This saves the settings on the printer. You do not need to re-start the printer. Use the new password the next time you log in as an administrator. QL-300 User Guide...
Page 413: Checking Printer Settings From A Computer
Checking Printer Settings From a Computer You can use the procedures below to check the printer status from a computer over a network. To check using the “Status Screen” Access the printer web page and open the “Status” screen. QL-300 User Guide...
Page 414: To Check Using The "Status Window
The color of the printer status icon indicates whether printing is possible. • Green - No error, online • Yellow - Minor malfunction (printing still possible) • Red - Serious malfunction (printing not possible) • Gray - Offline QL-300 User Guide...
Page 415: Changing Printer Settings From A Computer
IPP printing, and when receiving print data with FTP protocol. (Encryption of SSL/TLS Communication) Configuring Settings The procedure below shows how to use the web to create a certificate with the printer. The two types of certificates below can be created. • Self-signed certificate QL-300 User Guide...
Page 416 See “Logging in as an Administrator” on page 405. Click in the following sequence: Admin Setup > Network Setup > Security. Click SSL/TLS. Select the type of the certificate to create in Step 1. Enter information for the Common Name, Organization, and other items. QL-300 User Guide...
Page 417 Settings are saved on the printer and the network function is restarted. Perform steps 1 through 3 of this procedure to display the encryption (SSL/TLS) setup screen, and then configure protocol settings to enable encryption. Click Submit. QL-300 User Guide...
Page 418: Usage Method
Select View devices and printers > Add a printer. On the Add a device wizard, select Add a network, wireless or Bluetooth printer. From the list of usable printers, select The printer that I want isn't listed. QL-300 User Guide...
Page 419 10 Select the INF file, and then click Open. 11 Click OK. 12 Select the printer name, and then click Next. 13 Click Next. 14 Click Finish. 15 A test page is printed after installation is complete. QL-300 User Guide...
Page 420: Encrypting Communication (Ipsec)
The procedure below shows how to use the web to enable IPsec. Log in as an administrator. See “Logging in as an Administrator” on page 405. Click in the following sequence: Admin Setup > Network Setup > Security. QL-300 User Guide...
Page 421 IPsec. Under STEP2, enter the host IP address. • Use an IP address to specify a host that is allowed to print and configure settings. • For the IPv4 address, use single-byte numerals separated by periods (.). QL-300 User Guide...
Page 422 For IKE Hash Algorithm, select SHA-1 or MD5. • For Diffie-Hellman Group, select Group2 or Group1. • For Lifetime, enter and set a value in the range of 600 (seconds) to 86,400 (seconds). Under STEP4, set the pre-shared key. QL-300 User Guide...
Page 423 Under STEP5, set the Key PFS. For Key PFS, select KEYPFS or NOPFS. If Key PFS is selected, select one of the following settings for Key PFS Diffie-Hellman Group: Group 2, Group 1, None. Under STEP6, configure Phase2 Proposal settings. QL-300 User Guide...
Page 424: To Configure Computer Settings
11 Settings are saved on the printer and the network function is restarted. To configure computer settings Click Start, and then select Control panel in Windows. Click System and Security. Click Administrative Tools. Double-click Local Security Policy. QL-300 User Guide...
Page 425 Select Windows Firewall with Advanced Security - Windows Firewall with Advanced Security - Local Group Policy Object, right-click Connection Security Rules, and then select New Rule. Select Custom, and then click Next. Select Endpoint 1 and 2. Configure as required, and then click Next. QL-300 User Guide...
Page 426 Web Utility Select Require authentication for inbound connections and request authentication for outbound connections, and then click Next. Select Advanced, and then click Customize. 10 In the First authentication section, click Add. QL-300 User Guide...
Page 427 Web Utility 11 Select Preshared Key and enter the key, and then click OK. 12 Click OK. 13 Click Next. 14 Click Next. QL-300 User Guide...
Page 428 Web Utility 15 After confirming that all of the check boxes are selected, click Next. 16 Enter a name, and then click Finish. 17 Open the Local Security Policy of the Administrative Tools. QL-300 User Guide...
Page 429 18 Select Windows Firewall with Advanced Security, right-click, and then select Properties. 19 Select the IPsec Settings tab. Next, in the IPsec defaults section, click Customize. 20 In the Key exchange (Main Mode) section, select Advanced, and then click Customize. QL-300 User Guide...
Page 430 22 In the Data protection (Quick Mode) section, select Advanced, and then click Customize. 23 Configure the settings you want, and then click OK. Note: Support is provided only for time indicated by the key lifetime. To disable session-specific (IPsec communication data size) conditions, set the maximum value. QL-300 User Guide...
Page 431 Web Utility 24 In the Authentication method section, select Advanced, and then click Customize. 25 In the First authentication section, click Add. 26 Select Preshared Key and enter the key, and then click OK. QL-300 User Guide...
Page 432 Web Utility 27 Click OK. 28 Click OK to exit Customize IPsec Settings. 29 Click OK. QL-300 User Guide...
Page 433: Controlling Access By Ip Address (Ip Filter)
IP protocol. Log in as an administrator. See “Logging in as an Administrator” on page 405. Click in the following sequence: Admin Setup > Network Setup > Security. Click IP Filtering. QL-300 User Guide...
Page 434 When there is overlap of IP addresses, the address range with the highest level set in Priority is given priority. • Regardless of what is specified in STEP2, you can use STEP3 to specify administrator addresses for which printing and setting configuration are enabled. QL-300 User Guide...
Page 435 If nothing is registered for the administrator IP address, the setting in STEP2 may make the printer completely inaccessible. • If you do not want to register an administrator IP address, leave Administrator’s IP Address setting blank. Click Submit. Settings are saved on the printer and the network function is restarted. QL-300 User Guide...
Page 436: Controlling Access By Mac Address
Exercise caution when entering an address. Log in as an administrator. See “Logging in as an Administrator” on page 405. Click in the following sequence: Admin Setup > Network Setup > Security. Click MAC Address Filtering. QL-300 User Guide...
Page 437 Using MAC addresses, enter the range of hosts whose communications are allowed or rejected. • For the MAC addresses, use single-byte numerals separated by periods (.). • Regardless of what is specified in STEP2, you can use STEP3 to specify administrator addresses for which communication is enabled. QL-300 User Guide...
Page 438 • If you do not want to register an administrator MAC address, specify 00:00:00:00:00:00 for Administrator’s MAC Address setting. Click Submit. Settings are saved on the printer and the network function is restarted. QL-300 User Guide...
Page 439: Sending Error Notifications By Mail
Log in as an administrator. See “Logging in as an Administrator” on page 405. Click: Admin Setup > Network Setup. Click: Email > Send Settings. QL-300 User Guide...
Page 440 Internet Explorer 7 configured with its initial default setup will not perform a send test. To perform a send test, you need to change the setup of Internet Explorer 7. Select Tools > Security Level Customization, and then enable Allow websites to prompt for information using scripted windows. QL-300 User Guide...
Page 441 For SMTP Port Number, specify the mail server port number. Select Enable for SMTP-Auth. For User ID, specify the user ID for connection to the mail server. For Password, specify the password for connection to the mail server. 10 Click OK. QL-300 User Guide...
Page 442: Sending Error Notifications By Periodic Mail
18 Settings are saved on the printer and the network function is restarted. Note: The authentication method is automatically selected from among authentication methods supported by the mail server. Sending Error Notifications by Periodic Mail For periodic notification, disable the sleep mode setting. QL-300 User Guide...
Page 443: To Send Periodic Notifications About Problems
Web Utility To send periodic notifications about problems Log in as an administrator. See “Logging in as an Administrator” on page 405. Click: Admin Setup > Network Setup. Click: Email > Alert Settings. QL-300 User Guide...
Page 444 Malfunction notification condition settings can be copied to another addressee by clicking Copy. This is useful when sending malfunction notifications to multiple recipients with similar mail addresses. Select the Periodically check box, and then click To STEP2. QL-300 User Guide...
Page 445 Check the displayed configuration. You can change notification condition settings by clicking inside the setting condition comparison table. 11 Click Submit. 12 Settings are saved on the printer and the network function is restarted. QL-300 User Guide...
Page 446: To Send Alerts When Problems Occur
Click Setting of the mail address you want to specify. Malfunction notification condition settings can be copied to another addressee by clicking Copy. This is useful when sending malfunction notifications to multiple recipients with similar mail addresses. QL-300 User Guide...
Page 447 To compare the setting conditions of two recipients, use the list box to select each of the recipients you want to compare. Check the displayed configuration. You can change notification condition settings by clicking inside the setting condition comparison table. QL-300 User Guide...
Page 448: Using Snmpv3
You can use an SNMPv3 compatible SNMP manager to encrypt printer administration with SNMP for greater security. Log in as an administrator. See “Logging in as an Administrator” on page 405. Click: Admin Setup > Network Setup. QL-300 User Guide...
Page 449 If SNMPv3 is selected, you will not be able to view or configure settings with SNMPv1. If SNMPv3+v1 is selected, you will be able to view settings with either SNMPv1 or SNMPv3, but you can configure settings using SNMPv3 only. In STEP2, enter an SNMPv3 user name for User Name. QL-300 User Guide...
Page 450: Using Ieee802.1X
Connect the printer to a computer. On the computer, specify an IP address for setting up. On the printer, specify an IP address for setting up. On the printer, configure IEEE802.1 settings. Connect the printer to the authentication switch. QL-300 User Guide...
Page 451: To Configure Ieee802.1 Settings
See “Logging in as an Administrator” on page 405. Click: Admin Setup > Network Setup. Click IEEE802.1X. If PEAP is to be used, proceed to “To use PEAP”. If EAP-TLS is to be used, proceed to “To use EAP-TLS”. QL-300 User Guide...
Page 452: To Use Peap
Supported import file formats are PEM, DER, and PKCS#7. The CA certificate is imported by the printer. Click Submit. Settings are saved on the printer and the network function is restarted. When the standby screen appears on the control panel, turn off the printer. QL-300 User Guide...
Page 453: To Use Eap-Tls
Enter the file name of the client certificate. • The importable certificate file format is PKCS#12. Enter the client certificate password, and then click OK. The client certificate is imported by the printer. Select the Authenticate Server check box. QL-300 User Guide...
Page 454: To Connect The Printer To An Authentication Switch
Plug the LAN cable into the authentication switch's authentication port. Turn on the power supply of the printer. Confirm that the standby screen is displayed on the control panel. Configure settings in accordance with the operating environment, such as the printer's IP address, etc. QL-300 User Guide...
Page 455: Appendix A: Safety
The numbers shown in the diagrams indicate the numbers for the residual risk associated with the relevant locations, as described in the “List of Risks” for the product. For details about the various risks, refer to the “List of Risks”. QL-300 User Guide...
Page 456 Safety QL-300 User Guide...
Page 457: List Of Risks
QL-300 User Guide...
Page 458 Electrical Carefully read CAUTION There is a risk of Workers must connections User Guide electric shock not insert any from the electric metal objects, power connec- such as a tors. screwdriver, into the power con- nectors. QL-300 User Guide...
Page 459 Usage / Carefully read CAUTION There is a risk of Workers must maintenance User Guide injury if the belt grasp the handle unit falls while it on the belt unit is being when removing removed. the belt unit. QL-300 User Guide...
Page 460 CAUTION There is a risk of Workers must maintenance User Guide injury if the cut- confirm the pro- ter unit of the cedure for unwinder falls installing and while it is being removing the removed. cutter unit. QL-300 User Guide...
Page 461 Usage Carefully read CAUTION There is a risk Workers must User Guide that hands could wear rubber be cut on the gloves or simi- edge of roll lar gloves while paper. handling roll paper. QL-300 User Guide...
Page 462 Workers must holder. turn the knob on the roll paper holder so it is sufficiently loose when loading roll paper. QL-300 User Guide...
Page 463 Carefully read CAUTION There is a risk of Workers must transporta- User Guide injury from the be careful when tion plastic bags handling the used in the plastic bags packing materi- used in the als. packing materi- als. QL-300 User Guide...
Page 464: General Warnings And Cautions
If the cover becomes extremely hot, the machine emits smoke or odor, or you hear a strange sound, unplug the power plug from the outlet, and contact your dealer. Fire may result. QL-300 User Guide...
Page 465 Electric shock or fire may result. Do not insert any object into a vent hole. Electric shock, fire, or injury may result. Do not throw print cartridges or waste toner boxes into a fire. The toner may ignite, resulting in burns. QL-300 User Guide...
Page 466: Emergency First Aid
Very carefully wash with water for several minutes. Next, if you are wearing contact lenses and can easily remove them, then remove them. Then, continue washing. If you drink it If you feel bad, contact a physi- cian. QL-300 User Guide...
Page 467: Appendix B: Specifications
Temperature: 10 to 30 °C, humidity: 20 to 70% RH Maximum wet-bulb temperature is 25 °C (to assure high-quality full color printing, temperature should be 17 to 27 °C, and humidity at 50 to 70% Network connections 1000BASE-T/100BASE-TX/10BASE-T (Network Factory Defaults: 100BASE-TX/10BASE-T) QL-300 User Guide...
Page 468 Yellow, magenta, cyan, black, and white* Print languages PCL5c, PCL6(PCLXL), PostScript Print speed Color QL-300 (CMYK) roll paper: 6 ips QL-300 (CMYK+W) roll paper: 6 ips Media Type Standard Media, die-cut label paper Feed capacity Roll diameter: 203.2 mm (8 inches)
Page 469 5 years or 500 km Service life of equipment* Storage environment Temperature: -10 to 43 °C Relative humidity: 10 to 90% *1: QL-300s only. *2: Not including correction operations. *3: Equipment service life varies depending on your operating environment. QL-300 User Guide...
Page 470: Roll Paper Specifications
Specifications Roll Paper Specifications Continuous paper (normal printing) Item Specification Paper weight 0.07 to 0.25 mm (0.003 to 0.0098 inches) Roll core Inner diameter: 76.2 mm (3 inches) Outer diameter 203.2 mm (8 inches) or less QL-300 User Guide...
Page 471 A: Top margin 2.12 mm (0.0835 inches) or more B: Bottom margin 2.12 mm (0.0835 inches) or more C: Left margin 2.12 mm (0.0835 inches) or more D: Right margin 2.12 mm (0.0835 inches) or more QL-300 User Guide...
Page 472: Continuous Paper (Printing On Large Size Paper)
Specifications Continuous paper (printing on large size paper) Item Specification Paper weight 0.07 to 0.25 mm (0.003 to 0.0098 inches) Roll core Inner diameter: 76.2 mm (3 inches) Outer diameter 203.2 mm (8 inches) or less QL-300 User Guide...
Page 473 1.5 mm (0.0591 inches) margin A: Top margin 0 mm (0 inches) B: Bottom margin 0 mm (0 inches) C: Left margin 2.12 mm (0.0835 inches) or more D: Right margin 2.12 mm (0.0835 inches) or more QL-300 User Guide...
Page 474: Continuous Paper (With Black Marks)
Specifications Continuous paper (with black marks) Item Specification Paper weight 0.07 to 0.25 mm (0.003 to 0.0098 inches) Roll core Inner diameter: 76.2 mm (3 inches) Outer diameter 203.2 mm (8 inches) or less QL-300 User Guide...
Page 475 2.12 mm (0.0835 inches) B: Bottom margin 3.2 mm (0.126 inches) * In practice, it is the length of the C: Left margin 2.12 mm (0.0835 inches) or more D: Right margin 2.12 mm (0.0835 inches) or more QL-300 User Guide...
Page 476: Die-Cut Label Paper
Specifications Die-cut label paper Item Specification Paper weight 0.07 to 0.25 mm (0.003 to 0.0098 inches) Roll core Inner diameter: 76.2 mm (3 inches) Outer diameter 203.2 mm (8 inches) or less QL-300 User Guide...
Page 477 A: Top margin 2.12 mm (0.0835 inches) or more B: Bottom margin 2.12 mm (0.0835 inches) or more C: Left margin 2.12 mm (0.0835 inches) or more D: Right margin 2.12 mm (0.0835 inches) or more QL-300 User Guide...
Page 478: Die-Cut Label Paper (With Black Marks)
Specifications Die-cut label paper (with black marks) Item Specification Paper weight 0.07 to 0.25 mm (0.003 to 0.0098 inches) Roll core Inner diameter: 76.2 mm (3 inches) Outer diameter 203.2 mm (8 inches) or less QL-300 User Guide...
Page 479 A: Top margin 2.12 mm (0.0835 inches) or more B: Bottom margin 2.12 mm (0.0835 inches) or more C: Left margin 2.12 mm (0.0835 inches) or more D: Right margin 2.12 mm (0.0835 inches) or more QL-300 User Guide...
Page 480: Full Sheet Labels (Normal Printing)
Specifications Full sheet labels (normal printing) Item Specification Paper weight 0.07 to 0.25 mm (0.003 to 0.0098 inches) Roll core Inner diameter: 76.2 mm (3 inches) Outer diameter 203.2 mm (8 inches) or less QL-300 User Guide...
Page 481 A: Top margin 2.12 mm (0.0835 inches) or more B: Bottom margin 2.12 mm (0.0835 inches) or more C: Left margin 2.12 mm (0.0835 inches) or more D: Right margin 2.12 mm (0.0835 inches) or more QL-300 User Guide...
Page 482: Full-Sheet Labels (Printing On Large Size Paper)
Specifications Full-sheet labels (printing on large size paper) Item Specification Paper weight 0.07 to 0.25 mm (0.003 to 0.0098 inches) Roll core Inner diameter: 76.2 mm (3 inches) Outer diameter 203.2 mm (8 inches) or less QL-300 User Guide...
Page 483 1.5 mm (0.0591 inches) margin A: Top margin 0 mm (0 inches) B: Bottom margin 0 mm (0 inches) C: Left margin 2.12 mm (0.0835 inches) or more D: Right margin 2.12 mm (0.0835 inches) or more QL-300 User Guide...
Page 484: Full-Sheet Label Paper (With Black Marks)
Specifications Full-sheet label paper (with black marks) Item Specification Paper weight 0.07 to 0.25 mm (0.003 to 0.0098 inches) Roll core Inner diameter: 76.2 mm (3 inches) Outer diameter 203.2 mm (8 inches) or less QL-300 User Guide...
Page 485 2.12 mm (0.0835 inches) or more B: Bottom margin 3.2 mm (0.126 inches) * In practice, it is the length of the C: Left margin 2.12 mm (0.0835 inches) or more D: Right margin 2.12 mm (0.0835 inches) or more QL-300 User Guide...

QuickLabel Systems QL-300 User Manual

Chapter 1: Installation

Installation

Chapter 2: PC Connection

PC Connection

Chapter 3 Part Names and Functions

Chapter 4: Control Panel

Control Panel

Chapter 5: Paper Settings

Paper Settings

Chapter 6: Printing

Printing

Chapter 7 Print Function Settings

Chapter 8 Adjusting the Color

Chapter 9: Network Settings

Network Settings

Chapter 10: Viewing Machine Information

Viewing Machine Information

Chapter 11: Troubleshooting

Troubleshooting

Chapter 12: Replacing Wear Items

Replacing Wear Items

Chapter 13: Cleaning

Cleaning

Chapter 14: Web Utility

Web Utility

Appendix A: Safety

Appendix B: Specifications

Quick Links

Related Manuals for QuickLabel Systems QL-300

Summary of Contents for QuickLabel Systems QL-300