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QuickLabel Systems pronto! 486 User Manual

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4 8 6 • 4 8 2 • 8 6 3 • 6 8 2
Pronto! 486
•
Pronto! 482
•
QuickLabel.com
Part Number: 22834571-EN-E | Revision 2.0
Prints or laminates in
600 dpi at up to 4 ips
Prints or laminates in
200 dpi at up to 10 ips
Pronto! 863
•
Prints or laminates in
300 dpi at up to 6 ips
on labels up to 8.5" wide
Pronto! 682
•
Prints or laminates in
200 dpi at up to 8 ips
on labels up to 6.5" wide

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Summary of Contents for QuickLabel Systems pronto! 486

  • Page 1 4 8 6 • 4 8 2 • 8 6 3 • 6 8 2 Pronto! 486 Pronto! 863 • Prints or laminates in • Prints or laminates in 600 dpi at up to 4 ips 300 dpi at up to 6 ips on labels up to 8.5”...
  • Page 3 User Guide Part Number 22834571-EN-E Revision 2.0 12/13 Specifications are subject to change without notice ___________________________________________ QuickLabel Systems® an Astro-Med, Inc. Product Group World Headquarters 600 East Greenwich Ave., West Warwick, RI 02893 Tel: 877-757-7978 Fax: 401-822-2430 E-mail: info@QuickLabel.com www.QuickLabel.com...
  • Page 4 QuickLabel Systems and Astro-Med, Inc. Trademarks Windows® is a trademark of Microsoft Corporation. QuickLabel® is a registered trademark of QuickLabel Systems and Astro- Med, Inc. Pronto! Printer Limited Lifetime Warranty QuickLabel Systems, An Astro-Med Inc. Product Group, warrants this product against defects in materials or workmanship for the lifetime of the product.

  • Page 5: Obtaining Service

    Pronto! Printhead and Platen Warranty QuickLabel Systems warrants the printhead and the platen from the date of purchase for a period of 90 days or for 1 million inches of thermal transfer ribbon, whichever comes first, contingent upon the use of QuickLabel Systems thermal transfer ribbon.
  • Page 6 QuickLabel Canada #111 - 3555 Isabelle, Borssard, QC J4Y 2R2 Canada Tel: (800) 565-2216 Fax: (450) 619-9976 Web Site: www.QuickLabel.ca Sales E-mail: info@QuickLabel.ca Technical Support E-mail: support@QuickLabel.ca QuickLabel Deutschland Astro-Med GmbH, Senefelderstraße 1/ T6 D-63110 Rodgau Tel. +49 (0) 6106-28368-20 Fax: +49 (0) 6106-771121 Web Site: www.QuickLabel.de Sales e-mail: info@QuickLabel.de...
  • Page 7 Ownership Information Congratulations and thank you for your business. Your purchase of a quality QuickLabel product is an investment in the finest of state-of-the-art printing and labeling technology. Please use the spaces below to list the model number and serial number of your product.
  • Page 8 RoHS Compliance We declare that the Pronto! 482/486/682/863 complies with The European RoHS Directives 2011/65/EU and 2002/95/EU (Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment). This declaration is based on information provided by suppliers based on reasonable inquiry.

  • Page 9: Declaration Of Conformity

    Declaration of Conformity Declaration de Conformité Ubereinstimmungserklärung Dichiarazione di Conformità DoC-22834571 Manufacturer’s name and address Astro-Med, Inc. Nom et adresse du fabricant 600 East Greenwich Avenue Hersteller West Warwick, RI 02893 USA Nome del costruttore Model No. Pronto 482 Modele No. Pronto 486 Model Nr.
  • Page 10 Declaration of Conformity Declaration de Conformité Ubereinstimmungserklärung Dichiarazione di Conformità DoC-22834571-ER4 Manufacturer’s name and address Astro-Med, Inc. Nom et adresse du fabricant 600 East Greenwich Avenue Hersteller West Warwick, RI 02893 USA Nome del costruttore Model No. Modele No. Model Nr. Modello No.
  • Page 11 Declaration of Conformity Declaration de Conformité Ubereinstimmungserklärung Dichiarazione di Conformità DoC-22834571-CS4 Manufacturer’s name and address Astro-Med, Inc. Nom et adresse du fabricant 600 East Greenwich Avenue Hersteller West Warwick, RI 02893 USA Nome del costruttore Model No. Modele No. Model Nr. Modello No.

  • Page 13: Table Of Contents

    Table of Contents Chapter 1: Introduction & Installation ..............1-1 Safety and the environment ..................1-2 Intended use ......................1-2 Safety notes ......................1-2 Environmentally-friendly disposal ..............1-3 Unpacking the label printer ..................1-4 Setting up the label printer ..................1-5 Connecting the label printer to power ..............
  • Page 14 Chapter 5: Configuration .................... 5-1 Configuration via the operating panel ..............5-2 Local settings ......................5-2 Device settings......................5-3 Printing parameters ....................5-5 Interfaces ......................... 5-8 Status line ......................5-10 Security ........................5-12 Configuration via the printer website ..............5-14 Calling up the printer website ................
  • Page 15 Chapter 8: Accessories ....................8-1 Cutter ........................... 8-2 External keyboard ...................... 8-2 Connecting external keyboard................8-2 Special key functions..................... 8-2 Key assignment and special characters .............. 8-3 External Rewinder (ER1) ..................8-6 Safety Instructions ....................8-6 Delivery Contents ....................8-6 Mounting the External Rewinder ................
  • Page 16 Mounting....................... 8-39 Printer Configuration ..................8-40 Operation ......................8-41 Overview Signals ....................8-42 Explanation of the Signals .................. 8-43 Circuit Diagram of Inputs................... 8-45 Circuit Diagram of Outputs ................8-45 Examples External Circuits to operate Present Sensor PS6 ......8-46 Pause Adapter PS7 ....................
  • Page 17 Backfeed ........................9-8 Media Loading ......................9-8 Operation ........................9-9 Standard Operation ....................9-9 Lubrication ........................ 9-10 Cleaning ........................9-11 Changing the Blades ....................9-12 Adjusting the Circular Blade and the Clock Wheel ..........9-14 Chapter 10: CS4 Cutter/Stacker Accessory.............. 10-1 CS4 Cutter/Stacker ....................
  • Page 18 WiFi Status ......................12-11 ASCII Dump Mode ....................12-12 Test grid ........................12-14 Label profile ......................12-15 Chapter 13: Service functions..................13-1 Performing firmware update ................. 13-2 Copying new firmware via interface ..............13-2 Copying new firmware from memory medium..........13-3 Error messages during the firmware update...........
  • Page 19 External Rewinder (ER4) ..................17-4 External Unwinder (EU4) ..................17-5 Appendix A: Menu Map ....................A-1 Pronto! 482/486/682/863...
  • Page 20 Pronto! 482/486/682/863...

  • Page 21: Introduction & Installation

    Chapter 1: Introduction & Installation This chapter contains the following sections: • Safety and the environment - Provides safety precautions and disposal information • Unpacking the label printer - Describes how to unpack and inspect the printer • Setting up the label printer - Describes how to set up the printer after unpacking •...

  • Page 22: Safety And The Environment

    Safety and the environment Read these operating instructions carefully before using the label printer for the first time. The operating instructions describe all of the functions of the label printer during operation. The available functions depend on the version used for a specific job. Intended use •...

  • Page 23: Environmentally-Friendly Disposal

    • Carry out only the actions described in these operating instructions. Other tasks may only be performed by trained personnel or service technicians. DANGER! Risk of death via mains voltage! Do not open the housing of the label printer. Environmentally-friendly disposal Used devices contain valuable recyclable materials which should be utilized.

  • Page 24: Unpacking The Label Printer

    Unpacking the label printer Lift the label printer out of the box via the straps. Check label printer for damage which may have occurred during transport. Check delivery for completeness. • Label printer • Empty cardboard core, mounted on ribbon take-up hub •...

  • Page 25: Setting Up The Label Printer

    Setting up the label printer Caution: The device and the print media can be damaged by moisture and water. The label printer may only be set up in a dry place protected from sprayed water. • Set up printer on a level surface.

  • Page 26: Connecting The Label Printer To Power

    Connecting the label printer to power 1 Serial RS-232 interface 2 USB 2.0 high speed slave interface 3 Two USB master interfaces for keyboard, scanner, optional interface adapters, or USB flash drive 4 Ethernet 10/100 Base T interface 5 Slot for CompactFlash memory card 6 Power connection jack 7 Slot for type II PC card or...

  • Page 27: Connecting The Label Printer To A Computer

    Connecting the label printer to a computer 1 Serial RS-232 interface 2 USB 2.0 high speed slave interface 3 Two USB master interfaces for keyboard, scanner, optional interface adapters, or USB flash drive 4 Ethernet 10/100 Base T interface 5 Slot for CompactFlash memory card 6 Power connection jack 7 Slot for type II PC card or...

  • Page 28: Rs-232 Serial Interface

    RS-232 serial interface The RS-232 interface is operated via an RS-232 cable. Connect computer and label printer with a suitable cable. Secure cable connections with the screws found at the plugs. Configure the RS-232 interface of the printer to match the settings of the connected computer (see Interfaces on page 5-8).
  • Page 29 printer to the Ethernet card of a local computer, you will need an appropriate crossover cable. Caution: A shielded cable must be used to connect the printer to the network. Connect computer and label printer with a suitable cable. Press the menu button. Select Setup > Interfaces. Make basic settings for operation of the Ethernet interface.

  • Page 30: Usb Interface

    During the installation of both print services, additional connections for print output are set up: • Raw-IP: Enter the same port address in the printer which you have selected during installation. • LPD: “lp” (line printer) must be entered as the name of the printer on the computer (queue name).

  • Page 31: Optional Interfaces

    Switch printer on. The Windows Installation Wizard is started automatically. Follow the on-screen instructions. The source of the installation file is “D:\windrv\win32\” for Windows 2000 / XP 32bit / Server 2003 32bit / Vista 32bit / Server 2008 32bit / Windows 7 32bit “D:\windrv\win64\”...

  • Page 32: Switching The Label Printer On And Off

    • RS422/485 • WLAN Card Switching the label printer on and off Once all connections have been made: Switch printer on via the power switch (1). The printer runs through a system test and then indicates the system status Ready in the display. If an error has occurred while the system was starting up, the error symbol and the error type are displayed (see 'System error' mode on page 2-7).

  • Page 33: Chapter 2: Operating Panel

    Chapter 2: Operating panel This chapter contains the following sections: • About the Operating Panel - Provides an overview of the operating panel • Functions of the operating panel during printing - Describes operating panel functions while printing Pronto! 482/486/682/863...

  • Page 34: About The Operating Panel

    About the Operating Panel The user can control the operation of the printer with the operating panel, for example: • pause, continue or cancel print jobs • set printing parameters, e.g. heating energy of the printhead, print speed, configuration of the ports, language and time (see Chapter 5: Configuration) •...

  • Page 35: Layout Of The Operating Panel

    Layout of the operating panel The operating panel is comprised of the graphical display (1) and the navigator pad (2) with five integrated buttons. The graphical display informs you of the current status of the printer and the print job, reports errors and shows the printer settings in the menu.

  • Page 36: Functions Of The Operating Panel During Printing

    Functions of the operating panel during printing Symbol indicators The symbol indicators shown in the following table can appear on the status line of the screen, depending on the configuration of the printer. They inform you of the current status of the printer at a glance. For configuration of the status line, see Status line on page 5-10.

  • Page 37: Power-Save Mode

    Symbol Meaning Input buffer Access to memory card Printer receiving data Power-Save mode If the printer is not used for some time, it switches to Power-Save mode automatically. The display shows the following graphic and button illumination is switched off. To exit Power-Save mode: •...

  • Page 38: Printing Label' Mode

    'Printing Label' mode The printer is carrying out a print job. Data transfer for a new print job is possible in 'Printing' mode. The new print job starts once the preceding job is completed. The display shows the text Printing Label and the number of the printed label within the print job.

  • Page 39: Fault - Irrecoverable' Mode

    The display shows the error type, the number of labels still to be printed, and the following symbol: Button Label Function pause flashes continue print job after error recovery, printer switches to Printing Label mode cancel illuminates press briefly - cancel current print job press and hold - cancel current print job and delete all print jobs ↵...
  • Page 40 • Switch off printer via the power switch and switch it on again. • Push the cancel button. If the error occurs repeatedly, notify Support. Operating panel...

  • Page 41: Chapter 3: Offline Menu

    Chapter 3: Offline menu This chapter contains the following sections: • Offline menu - Describes the structure and navigation of the offline menu Pronto! 482/486/682/863...

  • Page 42: Offline Menu

    Offline menu Structure of the offline menu The offline menu contains setting options on several levels for configuring the label printer to meet your needs. In addition, the offline menu features test functions for supporting the configuration or checking the function of the label printer.
  • Page 43 1st menu level 2nd menu level Access Test Status print Font list Device list WiFi status Only with WLAN card installed ASCII Dump Mode Test grid Label profile Pronto! 482/486/682/863...
  • Page 44 1st menu level 2nd menu level Access Setup Local settings PIN protection possible Machine param. Print param. Interfaces Status line Security Offline menu...
  • Page 45 1st menu level 2nd menu level Access Service Firmware upd. PIN protection possible Firmw. fr. card Only with memory medium inserted in the default card slot PIN protection possible Save settings Only with memory medium inserted in the default card slot PIN protection possible Load settings Only with memory...

  • Page 46: Navigating The Offline Menu

    Navigating the offline menu You can control all settings and functions in the offline menu with the navigator pad. Menu Parameter setting Parameter choice Numeric value ↑ Return from a Increase of the number submenu at the cursor position ↓ Jump into a Decrease of the number submenu...

  • Page 47: Chapter 4: Device Types

    Chapter 4: Device types This chapter contains the following sections: • Standard device - Describes the standard device version • Peel-off device version - Describes the peel-off device version with rewinder Pronto! 482/486/682/863...

  • Page 48: Standard Device

    Standard device The standard device is used for printing labels or continuous media on rolls or fanfolded media. In Tear-Off mode, labels are removed by hand. The labels can be cut off automatically with the 'cutter' accessory. For details, see Chapter 9: CU4 Cutter Accessory. The labels can be wound up with the 'external rewinder' accessory.

  • Page 49: Peel-Off Device Version

    Peel-off device version The peel-off device version is capable of Peel-Off mode and thus has an internal rewinder and a pulling system comprised of a rewind assist roller and a locking system. Printing on labels or continuous media from rolls or fanfolded media is possible.
  • Page 50 Device types...

  • Page 51: Chapter 5: Configuration

    Chapter 5: Configuration This chapter contains the following sections: • Configuration via the operating panel - Describes how to change printer settings using the operating panel • Configuration via the printer website - Describes how to change printer settings using the printer website Pronto! 482/486/682/863...

  • Page 52: Configuration Via The Operating Panel

    Configuration via the operating panel A host of parameters for configuring the printer are found in the Setup menu of the offline menu. Your printer is mainly configured via the operating panel during initial commissioning and when making major changes to the operational conditions.

  • Page 53: Device Settings

    Parameter Meaning Default Set time Setting the system time in the HH:MM:SS — format. When changing the time, ensure that the Timezone, Daylight saving and Set date parameters are set correctly. The time can also be synchronized automatically via the internet using the Enternet interface.
  • Page 54 Parameter Meaning Default Printhead pos. Y Shifting of the entire print image in the 0.0 mm direction of paper flow. With positive values, printing begins later in the direction of paper flow. Shifting of the print image in the direction of paper flow also influences the peel and cutting positions.

  • Page 55: Printing Parameters

    Parameter Meaning Default Time Powersave. Time between the last operation and the 5 min. activation of Powersave mode. Debug mode Operating mode which supports the firmware programmer when localizing errors. Printing parameters Press the menu button. Select Setup > Print param. Parameter Meaning Default...
  • Page 56 Parameter Meaning Default Transfer print On for thermal transfer printing: Sensor for monitoring the transfer ribbon is activated. Off for thermal direct printing: Sensor for monitoring the transfer ribbon is not activated. You can overwrite the setting for each print job via software.
  • Page 57 Parameter Meaning Default Backfeed Method for backfeeding the label medium. smart Backfeeding is necessary in the cutting and peel-off modes since a label is pushed out passed the front edge of the next label above the print line when peeling off/cutting. always: Backfeeding occurs independently of label contents.

  • Page 58: Interfaces

    Parameter Meaning Default Width ASCII Width of the printing area in the “Monitor Automatic dump mode” test function (see ASCII Dump Mode on page 12-12). With the Automatic setting, the printout of the control sequences arriving at the printer occurs over the maximum printing width. You can reduce the printing area width down to 50 mm.
  • Page 59 Parameter Meaning Default IEEE 1284 Configuration of the optional parallel interface. See the documentation of the parallel interface. If interface is not installed, this option is not available. RS-422/485 Configuration of the optional serial RS-422 or RS-485 interface. See documentation of the serial interface.

  • Page 60: Status Line

    Parameter Meaning Default > Gateway Connection address between the local network and other networks. The IP address of the computer (router) on the network through which the connection can be established is used for this. The address of the router can also be issued via DHCP. >...
  • Page 61 Activate the desired widgets. Parameter Meaning Default Width (Pixels) Clock Displays the current time. Date sheet Displays the current calendar day. Date/time digital Digital display of current date and time. Ribbon supply Displays the current ribbon supply in the form of a horizontal bar. Wi-Fi signal Displays the current strength of the strength...

  • Page 62: Security

    Parameter Meaning Default Width (Pixels) User space Content of the user memory in the clock circuit (max. 31 byte). Used memory Displays the current memory used in the form of a vertical bar. Input buffer Displays the current input buffer used in the form of a vertical bar.
  • Page 63 Accept the setting with the ↵ button. Defining a PIN Press the menu button. Select Setup > Security > PIN menu. Select the digit of the PIN to be changed with the left and right arrow buttons. Assign the selected digit a number with the up and down arrow buttons. Repeat these two steps for the remaining digits of the PIN.

  • Page 64: Configuration Via The Printer Website

    Configuration via the printer website The parameters accessible via the operating panel can also be set via the website contained in the firmware of the printer. In addition, other parameters for the Ethernet interface are accessible there. The printer website can be accessed with a Java-capable browser (e.g. Microsoft Internet Explorer, Mozilla Firefox) via the Ethernet interface or the optional WLAN card.

  • Page 65: Status Tab

    Status tab The following information is contained in the top section of the "Status" tab: • Printer type • Firmware version • Bootloader version • Printhead temperature and temperature of CPU • Heat voltage for the printhead. The heat voltage is only active during printing.
  • Page 66 The "Ready" event provides information on when the printer was switched The buttons on the bottom line of the "Status" tab have the following functions: Button Function Display Opens a window which shows the current printer display. You can set the update interval on the scale below the display.

  • Page 67: Setup Tab

    Setup tab On the “Setup” tab, you can set all the configuration parameters which are also accessible via the operating panel in the Setup menu. In addition, other parameters for the Ethernet interface can be set (see below). The menus and parameters are arranged in a tree structure in the top section of the tab.
  • Page 68 The printer can be given a name on the top line of the tree structure. This name does not have a functional meaning. Its sole purpose is to allow the operator to more easily differentiate between the printers on a network. Note: Information is not updated automatically while the "Setup"...

  • Page 69: System Messages Tab

    Parameter Meaning Default SNMP Data exchange between printer and management station via SNMP (Simple Network Management Protocol). To activate: • Set parameter to "On". • Enter IP address of the management station(s) (receiver 1 or receiver 2). • Assign the "Community" parameter the value "public".
  • Page 70 Ethernet interface. You can select the messages to be sent and the destination addresses on the “System messages” tab. Column Meaning Description Status and error messages that can be sent. • Expand tree structure by clicking the circular symbol once or double-clicking the description. An entry for a higher-order description (e.g.

  • Page 71: Printer Status Line Tab

    Column Meaning E-mail Valid e-mail address for the SMTP server to which the message is to be sent. • Click cell and enter e-mail address or select from pull-down menu. Sound Audible signal which indicates receipt of the message. • Click cell and select signal type in pull-down menu.

  • Page 72: Fonts Tab

    Click Set. The symbol, the parameter designation and the width of the symbol in the display (in pixels) are displayed in the top section of the tab. The entire width of all symbols in the display (e.g. 92 pixels) and the maximum width of the display (e.g.

  • Page 73: Devices Tab

    Devices tab The "Devices" tab provides an overview of the most important hardware components installed in the printer and the optional devices connected. The contents of the display correspond with those of the Device list and are described in Device list on page 12-9. Pronto! 482/486/682/863 5-23...
  • Page 74 5-24 Configuration...

  • Page 75: Chapter 6: Loading Media

    Chapter 6: Loading media This chapter contains the following sections: • Opening and closing the support bracket Pronto! 863 - Describes how to open/close the support bracket on the Pronto! 863 printer • Loading labels from a roll - Describes how to load label rolls •...

  • Page 76: Opening And Closing The Support Bracket Pronto! 863

    Opening and closing the support bracket Pronto! 863 For additional bearing of the roller and printhead assemblies and the ribbon hubs the Pronto! 863 is equipped with a support bracket (1). Note: For loading and removing material on Pronto! 863 it is necessary to open and close the support bracket in addition to the steps described in the following chapters.

  • Page 77: Loading Labels From A Roll

    Loading labels from a roll Positioning the label roll on the roll retainer Open cover (9). Turn ring (2) at the margin stop (1) counterclockwise, so that the arrow points to the symbol, and thus release the margin stop. Remove the margin stop (1) from the roll retainer (4). Load label roll (3) on the roll retainer in such a way that the labels can be inserted into the printhead in the right position.

  • Page 78: Inserting A Label Strip Into The Printhead

    Inserting a label strip into the printhead Turn lever (8) counterclockwise to lift the printhead. Push guide ring on axis (6) all the way out. Guide label strip to the print unit above the internal rewinder (5). Guide label strips below the axis (6) and through the label sensor (7) in such a way that it exits the print unit between the printhead and the print roller.

  • Page 79: Winding Up The Label Strip In Rewind Mode

    • For use in Tear-Off mode only: Turn lever clockwise to lock the printhead. The label roll is loaded for use in Tear-Off mode. Winding up the label strip in Rewind mode In Rewind mode, the labels are wound up internally after printing for later use.

  • Page 80: Winding Up The Liner In Peel-Off Mode

    Hold rewinder (2) firmly and turn knob (3) clockwise until it stops. Push label strip under a bracket (1) of the rewinder and turn knob (3) counterclockwise until it stops. The rewinder is fully spread, thus gripping the label strip firmly. Turn rewinder (2) counterclockwise to tighten the label strip.

  • Page 81: Setting The Head Locking System

    The rewinder is fully spread, thus gripping the liner firmly. Turn rewinder (2) counterclockwise to tighten the liner. Slightly loosen top fixing screw at the locking system with hexagonal wrench and position the pinch roller (4) centrally to the liner (see Removing and installing the locking system on page 6-13).

  • Page 82: Removing The Wound Roll

    Removing the wound roll Turn lever (1) counterclockwise to lift the printhead. Cut label strip and wind it fully around the rewinder (3). Hold rewinder (3) firmly and turn knob (2) clockwise. The rewinder spindle relaxes and the wound roll (4) is released. Remove wound (4) roll from rewinder (3).

  • Page 83: Loading Fanfold Labels

    Loading fanfold labels Turn ring (2) counterclockwise, so that the arrow points to the unlocked symbol, and thus release the margin stop (1). Move the margin stop (1) outwards as far as possible. Position label stack (4) behind the printer. Ensure that the labels on the strip are visible from above.

  • Page 84: Loading Transfer Ribbon

    Loading transfer ribbon Note: With direct thermal printing, do not load a transfer ribbon; if one has already been loaded, remove it. Clean printhead before loading the transfer ribbon (see Cleaning the printhead on page 11-5). Turn lever (5) counterclockwise to lift the printhead. Slide transfer ribbon roll (3) onto the ribbon supply hub (4) until it stops and so that the color coating of the ribbon faces downward when being unwound.

  • Page 85: Setting The Feed Path Of The Transfer Ribbon

    Setting the feed path of the transfer ribbon Transfer ribbon wrinkling can lead to print image errors. Transfer ribbon deflection can be adjusted so as to prevent wrinkles. See also Setting the head locking system on page 6-7. The adjustment is best carried out during printing. 1 Read current setting on the scale (1) and record if necessary.
  • Page 86 Removing and installing the rewind guide plate, dispense plate or tear-off plate To convert the printer for use in another operating mode, a rewind guide plate, a dispense plate or a tear-off plate may need to be installed. Note: For printer versions with a locking system on the rewind assist roller, the locking system on the rewind assist roller must be removed (see Removing and installing the locking system on page 6-13) for operation in Rewind mode before installation of the rewind guide plate.

  • Page 87: Removing And Installing The Locking System

    Removing and installing the locking system Removing the locking system 1 Position printer at edge of table so that the oblong hole is accessible from below. 2 Screw out screws (1) (2) and remove them. 3 Remove the pinch roller (4) and bottom plate (3).
  • Page 88 6-14 Loading media...

  • Page 89: Chapter 7: Printing

    Chapter 7: Printing • Synchronization - Describes how to synchronize the printer and automatically set label advancement • Tear-Off mode - Describes tear-off mode • Peel-Off mode - Describes peel-off mode • Internal rewinding - Describes rewinding labels Caution: The printhead can be damaged if handled improperly! •...

  • Page 90: Synchronization

    Synchronization After the label stock has been inserted, for peel-off or cutting mode a synchronization of the paper feed is required. That way the first label, which is detected by the label sensor, will be transported to the print position and all labels in front will be fed out of the printer.

  • Page 91: Chapter 8: Accessories

    Chapter 8: Accessories This chapter contains the following sections: • Cutter - References information about the cutter accessory • External keyboard - Describes how to use the external keyboard • External Rewinder (ER1) - Describes how to use the ER1 external rewinder •...

  • Page 92: Cutter

    Cutter The cutter accessory is described in CU4 Cutter Accessory on page 9-1. External keyboard You can connect an external keyboard or compatible input device (e.g. barcode scanner) directly to the printer. Using an external keyboard facilitates the entry of variable data while processing print jobs and printing from the memory media.

  • Page 93: Key Assignment And Special Characters

    In the offline menu and for entry of variable data: Function ← Moves cursor left. On the top level of the offline menu, switches back to Ready mode. → Moves cursor right. ↑ Increases the value at the cursor position. ↓...
  • Page 94 Country-specific special characters: The following country-specific special characters are entered with the [Alt] key pressed. Character [Alt] + Key Character [Alt] + Key € ˘ č ä à ç ´ ˛ ž à ç ˙ á ü è è ˝ é...
  • Page 95 Other special characters: À Ò å ° ò Á ´ Ó ´ æ ó ´ Â Ô ª ô Ã Õ ç õ Ä ¨ Ö ¨ ¢ ö ¨ Å ° Ø č ˇ ø Æ Œ ď œ Ç...

  • Page 96: External Rewinder (Er1)

    External Rewinder (ER1) Note: This accessory is compatible only with the Pronto! 482 and 486 models. To handle large print jobs, the external rewinder is available which allows you to rewind complete rolls of label material. The rewinder is powered and controlled directly by the peripheral port of the printer.
  • Page 97 Flange Clamp Rewind Axle Adapters (2) Pronto! 482/486/682/863...

  • Page 98: Mounting The External Rewinder

    Mounting the External Rewinder The printer is normally shipped with the front cover (6) mounted. In order to install the rewinder the front cover has to be removed. Caution: The printer must be switched off when mounting the rewinder. Otherwise it can cause damage on printer and rewinder. Loosen the screw (7).

  • Page 99: Selection Of The Rewind Method

    Insert the pin (10) of the rewinder into the hole (12) of the printer. Press the rewinder against the printer. That way the plug (9) of the rewinder will be connected to the peripheral port (13) of the printer. Secure the rewinder by tightening the spindle (8). Selection of the Rewind Method It is possible to rewind inside and outside wound labels with the rewinder.

  • Page 100: Rewinding Directly Onto The Rewind Axle

    Rewinding directly onto the Rewind Axle 8-10 Accessories...
  • Page 101 To rewind directly onto the rewind axle the spring (21) must be removed. Loosen the screws (20) and remove the spring (21). Feed the label strip over the guide bar (16) and under the roller (18) to the rewind axle (15). Ensure that the label strip is even with the disc (14). Attach the label strip appropriately to the rewind axle by sliding the clamp (3) over the label strip with the clamp set in the groove of the rewind axle (15).

  • Page 102: Rewinding Onto 3 In (76 Mm) Cardboard Core

    Rewinding onto 3 in (76 mm) Cardboard Core 8-12 Accessories...
  • Page 103 For this operation mode, the spring must be removed from the rewind axle as described in the previous chapter. Loosen the screws and remove the spring. Use a cardboard core (20) which is about .04 in (1 mm) wider than the label strip.

  • Page 104: Rewinding Onto 1.56 In (40 Mm) Cardboard Core

    Rewinding onto 1.56 in (40 mm) Cardboard Core Note: For rewind mode the spring on the rewind axle must be mounted. 8-14 Accessories...
  • Page 105 Use a cardboard core (20) which is about .04 in (1 mm) wider than the label strip Put the cardboard core (20) onto the rewind axle (15). Feed the label strip over the guide bar (16) and under the roller (18) up to the cardboard core (20).

  • Page 106: External Rewinder (Er4)

    External Rewinder (ER4) Note: This accessory is compatible only with the Pronto! 482 and 486 models. Intended Use • The device is manufactured in accordance with the current technological status and the recognized safety rules. However, danger to the life and limb of the user or third parties and/or damage to the device and other tangible assets can arise during use.

  • Page 107: Environment

    Environment Obsolete devices contain valuable recyclable materials that should be sent for recycling. • Send to suitable collection points, separately from residual waste. • Send the parts for recycling. Function The External Rewinders are peripheral devices for transfer printers of different manufacturers.

  • Page 108: Device Overview

    Device Overview 6 Flange 1 Switch Rotating Direction 2 Rewind Axle 7 Clamp 3 Roll 8 Power Switch 4 Guide Axle 9 Power Input Module 5 Rewind Adapter 8-18 Accessories...

  • Page 109: Contents Of Delivery

    Contents of Delivery Check the external rewinder for damage in transit and totality. Contents of delivery: • External Rewinder • Rewind Adapter 2x • Flange for ER4 • Power Cable Note: Retain packing material for later use. Connecting to Power Supply The rewinder is equipped with a wide range power unit (100-240V~), so it is possible to use the printer both with a voltage of 230V~/50 Hz and with a voltage of 115V~/60 Hz without making changes to the printer.

  • Page 110: Selection Of The Rewind Direction

    Selection of the Rewind Direction The selection of the rewind direction is depend of using an inside or outside wound label. Turn off the rewinder and set the switch (1) to the required direction of rewinding: Rewinding with labels inside Rewinding with labels outside 8-20 Accessories...

  • Page 111: Aligning The Guide Axle

    Aligning the Guide Axle Depend of the used printer the guide axle should be aligned so, that the label strip is led horizontally from the printer to the rewinder. Loosen the guide axle (1) by turning it counterclockwise. Move it in the guide plate (2) up to the desired position. Fasten the guide axle (1) by turning it clockwise.

  • Page 112: Rewinding Directly Onto The Rewind Axle

    Rewinding Directly onto the Rewind Axle Note: First remove the spring (2) from the rewind axle! Warning! Risk of injury by rotating engine parts. When switching on the Rewinder starts immediately and winds to the material is tightened. Loosen the screws (1) and remove the spring (2). Note: Consider the required direction of rewinding: •...
  • Page 113 Feed the label strip over the guide axle (9) and under the roller (8) to the rewind axle (7). Attach the label strip appropriately to the rewind axle by sliding the clamp (5) over the label strip with the clamp set in the groove of the rewind axle (7).

  • Page 114: Rewinding Onto 40 Mm (1.6 In) Cardboard Core

    Rewinding onto 40 mm (1.6 in) Cardboard Core Note: Make sure that the spring (1) is mounted on the rewind axle (2)! Consider that the cardboard core (3) should be about 1 mm (0.04 in) broader than the label strip. Warning! Risk of injury by rotating engine parts.
  • Page 115 Put the cardboard core (3) on the rewind axle (2). Note: Consider the required direction of rewinding: • The broken line is valid for inside wound labels. • The full line is valid for outside wound labels. Feed the label strip over the guide axle (8) and under the roller (7) up to the cardboard core (3).

  • Page 116: Rewinding Onto 76 Mm (3 In) Cardboard Core

    Rewinding onto 76 mm (3 in) Cardboard Core Note: First remove the spring from the rewind axle! Consider that the cardboard core (3) should be about 1 mm (0.04 in) broader than the label strip. Warning! Risk of injury by rotating engine parts. When switching on the Rewinder starts immediately and winds to the material is tightened.
  • Page 117 Put the first rewind adapter (3) onto the rewind axle (4) and slide it up to the disc (1) until it stops. Make sure that the knurled screw (2) of the rewind adapter is led in the groove of the rewind axle.Tighten the knurled screw (2).

  • Page 118: External Unwinder (Eu4)

    External Unwinder (EU4) Note: This accessory is compatible only with the Pronto! 482 and 486 models. The external unwinder is used if the label roll outside diameter is greater than 8 inches and/or the roll is heavy. It allows you to unwind complete rolls of label material.

  • Page 119: Placing The Unwinder

    Flanges (2) Winding Adapters (2) Screws (8) Placing the Unwinder When you switch between outside and inside wound materials you have to turn the unwinder 180 degrees. Compare the position of the swing arm (7) in the two following figures. Placing the unwinder for outside wound labels Pronto! 482/486/682/863 8-29...

  • Page 120: Media Loading

    Placing the unwinder for inside wound labels Media Loading The mounting steps depend on the cardboard core of the chosen material roll. Possible cardboard cores are 1.56 in (40 mm) and 3 in (76 mm). At first you have to prepare the flanges and the winding axle in dependence to the cardboard core.

  • Page 121: Retaining Rolls With 1.56 In (40 Mm) Cardboard Core On The Winding Axle

    the roll. Fix the winding adapters (4) on the flanges (3) by using the screws (5) included in the delivery content. Preparing the flanges Retaining Rolls with 1.56 in (40 mm) Cardboard Core on the Winding Axle Note: Before mounting the winding axle read this section and Insertion of the Prepared Winding Axle on page 8-34.
  • Page 122 • Slide the flange (3a) on the winding axle (2) so that the attachment of the flange points to the outside. • Align the flange (3a) so that the screw (10) grasps into the groove (11) of the winding axle (2). Tighten the screw (10) in the flange. •...

  • Page 123: Retaining Rolls With 3 In (76 Mm) Cardboard Core On The Winding Axle

    Retaining Rolls with 3 in (76 mm) Cardboard Core on the Winding Axle Note: Before mounting the winding axle read this section and Insertion of the Prepared Winding Axle on page 8-34. Pay attention to the running of the media in dependence to inside and outside wound label rolls.

  • Page 124: Insertion Of The Prepared Winding Axle

    Insertion of the Prepared Winding Axle Note: Pay attention to the different positions of the unwinder. The position depends on the winding of the material rolls as described in Placing the Unwinder on page 8-29. Unwinding from a roll with outside wound labels Unwinding from a roll with inside wound labels •...

  • Page 125: Adjusting The Unwinder

    • Insert the material according to the instructions of the printers operator`s manual. • Align the unwinder to the printer (see Adjusting the Unwinder on page 8- 35). Adjusting the Unwinder To avoid crinkling in the material the unwinder has to be aligned exactly to the printer.

  • Page 126: Label Present Sensor (Ps6)

    Label Present Sensor (PS6) Note: This accessory is compatible only with the Pronto! 482, 486, and 682 models. Product Description The Present Sensor PS6 is optional for P-version-printers. These printers are equipped with an internal rewinder and a dispense edge for operation in peel-off mode.

  • Page 127: Operation Modes

    Operation Modes Note: Before mounting the Present Sensor PS6 (1), check that the jumper (4) on the circuit board (2) is positioned on the jumper position JP4 (3). To position the jumper correctly, pull the jumper (4) carefully from the pins on the circuit board (2) and reposition it on the jumper position JP4 (3).
  • Page 128 The print of a label is executed if: • A print job is available • There is no label waiting to be removed from peel position • The trigger switch sends the XSTART signal This operation mode requires that there is a contact between PIN13 (STA) and PIN12 (GND).

  • Page 129: Safety Instructions

    Safety Instructions Caution: • The printer must be powered off before attaching the module! • The module may only be used for the purposes described in this manual. Using this module for any other purpose is not allowed! • The printer must be powered off before attaching a control device to the module! Mounting Note: For operation of the Present Sensor PS6 you may have to reposition the...

  • Page 130: Printer Configuration

    Secure the module (3) by tightening the screw (4). Note: The power supply of the module is made by the peripheral port of the printer. Connecting an external voltage at the modules peripheral interface could damage the module. Printer Configuration Once the module is connected to the printer it will be recognized by the printer automatically.

  • Page 131: Operation

    initial offset value of “0“causes the printed label to be peeled off from the liner leaving approximately a .1“(2mm) wide strip of the label still adhering to the liner. The amount of label left adhering to the liner can be altered with this parameter.

  • Page 132: Overview Signals

    Overview Signals For use in a network environment or with a switch, the Present Sensor PS6 is equipped with a peripheral interface to allow control of the dispensing process. The interface has a 15 pin SUB-D connector (1). Signal Direction System Function User Function XSTART...

  • Page 133: Explanation Of The Signals

    Note: For more information about the user functions see the “QuickLabel Pronto 482/486/682/863 Programmer's Guide” (Commands x and X). Explanation of the Signals • PIN1 - XSTART - Start The activation of the signal XSTART triggers the start of printing a label. This signal is checked if there is a connection between signal STA and ground GND.
  • Page 134 In this state the contact between PIN5 and PIN14 is opened. • PIN6 - XDNB - Printer is not ready An error has occurred on the printer. The label print is stopped and the details and type of error can be read from the printer’s display ('Ribbon out';...

  • Page 135: Circuit Diagram Of Inputs

    In operation mode 2 and 3 “Print on demand”, connect the signal STA (PIN13) with GND (PIN12) • PIN14 - RUEL - Reverse line (for all output signals) • PIN15 - 24P - Operating voltage +24V, Si T 100mA The printer provides an operating voltage of 24V at PIN15. Caution: DO NOT connect any external voltage at PIN 15! Circuit Diagram of Inputs The XSTART and XFEH inputs are optocouplers with a current limiting...

  • Page 136: Examples External Circuits To Operate Present Sensor Ps6

    The switch function of the outputs is to open or close the contact between the joint line RÜL and the respective output. Examples External Circuits to operate Present Sensor PS6 The external control device (trigger switch, external control, optical sensor) must be equipped with a 15 pin SUB-D connector.
  • Page 137 Pronto! 482/486/682/863 8-47...

  • Page 138: Pause Adapter Ps7

    Pause Adapter PS7 Product Description The Pause Adapter allows an external control of the Pronto! 482/486/682/863. This external control can pause printing the labels by sending a pause signal. The printer finishes the current printed label and pauses the print job until the pause signal expires.

  • Page 139: Mounting The Pause Adapter

    Mounting the Pause Adapter Caution: • The printer must be powered off before attaching the Pause Adapter! • The Pause Adapter may only be used for the purposes described in this manual. Using the Pause Adapter for any other purpose is not recommended! •...

  • Page 140: Modes Of Operation

    Angle the Pause Adapter (3) slightly and slide it according to arrow A inserting the guiding pins (5) under the control panel cover (6). Swing the lower edge of the Pause Adapter according to arrow B against the printer. Make sure that the plug-in connector of the present sensor is inserted into the 15 pin peripheral port (4) of the printer.

  • Page 141: Pin Assignment Of The Peripheral Interface

    When the pause signal (XPSE) is getting active during a print job, the printer finishes the current printed label. Then the printer pauses the print job. By inactivation of the pause signal (XPSE) the printer continues its regular print job. If you turn on the printer and start the first print job with activated pause signal (XPSE) the printer pauses the print job after finishing the first label.

  • Page 142: Explanation Of The Signals

    Signal Direction System Function XPSE Input Pause signal XFEH Input External error Do not use! Do not use! XEDG Output No existing print job XDNB Output Printer is not ready XEDST Output Print of a label has started Ground (0V) RXPSE (Input) Pause (reverse line)
  • Page 143 signal is active. On inactive pause signal the printer continues the print job at the pause position. XPSE is active when current flows between PIN1 and PIN9. Note: During a print job you can send the pause signal XPSE to the printer alternatively to pressing the PAUSE key.

  • Page 144: Circuit Diagram Of Inputs

    • RXFEH - Reverse line of the signal XFEH • RUEL - Reverse line (for all output signals) • 24P - Operating voltage +24V, Si T 100mA The printer provides an operating voltage of 24V at PIN15. Using that voltage a trigger switch or an optical sensor can be connected to control the peel-off operation without having an external voltage.

  • Page 145: Circuit Diagram Of Outputs

    Minimum external circuit for operation with Pause Adapter PS7 Circuit Diagram of Outputs All outputs are recognized through solid state relays. Their outputs are connected to one another on one-side. The joint line is lead to the plug connector as a RÜL signal. The switch function of the outputs is to open or close the contact between the joint line RÜL and the respective output.

  • Page 146: Wlan-Card

    WLAN-Card Function The WLAN-card 802.11 b/g allows to link a printer to a wireless network which contains a Wireless Access Point. The ad-hoc mode for direct connection between several end devices is not supported. Note: When using the WLAN-card the printer port for the wired Ethernet connection is disabled! Mounting Slide the WLAN-card (1) considering the correct orientation of the two-rail...

  • Page 147: Setup

    Setup Set the following parameters of the menu Setup > Interfaces > Wireless LAN 802.11 matching to the configuration of the Access Point: Setup > Interfaces > Wireless LAN 802.11 SSID A case sensitive text string of a maximum of 32 alphanumeric characters, used as name of the wireless Encryption Selection of the encryption type: Off, WEP 64Bit, WEP...

  • Page 148: External Operating Panel

    External Operating Panel Delivery Contents • External Operating Panel • Cable SUB-D-9 socket - USB A • 2 Screws DIN7984-M4x10 Function The external operating panel is designed as a build-in module and has the same functionality as the printer integrated operating panel. Additionally the external operating panel is equipped with a slot (1) for a CompactFlash memory card and a USB master interface (3) to connect a keyboard, a scanner or an USB flash drive.

  • Page 149: Mounting

    Mounting • Prepare the installation point for the external operating panel as shown in the drilling template. Dimensions are in millimeters. • Fix the external operating panel with 2 screws (DIN7984-M4x10). Dimensions are in millimeters. • Connect the delivered cable at the 9-pin SUB-D plug of the panel and at one of the USB interfaces (6) of the printer.

  • Page 150: Antistatic Brush

    Antistatic Brush Note: This accessory is compatible only with the Pronto! 482 and 486 models. Delivery Contents • Antistatic Brush • 2 Screws DIN7984-M4x6 • Washer DIN125-A4.3 Function The antistatic brush is made to reduce electrostatic charges around the printhead unit. Mounting Danger!: Risk of death via electric shock! Before opening the housing cover, disconnect the device from the mains supply and wait at lease one minute...

  • Page 151: Adjustment

    Tighten the screw (3). Mount the rear cover. Put the antistatic brush (5) with the lower elongated hole onto the thread of screw (3) Fix the antistatic brush in the upper elongated hole with the screw (6) at the drilling (4). Adjustment Load label material.
  • Page 152 8-62 Accessories...

  • Page 153: Chapter 9: Cu4 Cutter Accessory

    Chapter 9: CU4 Cutter Accessory Note: This accessory is compatible only with the Pronto! 482 and 486 models. This chapter contains the following sections: • Cutter - Describes available cutter types • Safety Instructions - Describes safety precautions • Mounting the Tear-off Plate / Dispense Plate - Describes how to install •...

  • Page 154: Cutter

    Cutter Cutter The Cutter is an optional peripheral device. With the cutter unit installed, labels or continuous material may be cut when desired. Cutter options include a choice of: cut after each label, cut after a specific quantity of labels, or cut at the end of a print job. The cutters are powered and controlled directly by the peripheral port of the printer.

  • Page 155: Safety Instructions

    Safety Instructions CAUTION! • Switch off the before attaching the cutter! • Risk of injury, particularly during maintenance, the cutter blades are sharp! • The cutter may only be used when it is mounted on the printer! • Do not try to cut any materials which exceed the maximum width or thickness specifications.

  • Page 156: Mounting The Tear-Off Plate / Dispense Plate

    Mounting the Tear-off Plate / Dispense Plate For cutter operation there has to be mounted a tear-off plate or a dispense plate on the printer, to lead the material through the blades of the cutter. The printers have such a plate mounted when delivered. To dismount the rewind guide plate loosen the screws (2).

  • Page 157: Mounting The Cutter Tray

    Mounting the Cutter Tray Loosen the screws (1). Place the cutter tray (2) on the screws (1) in front of the tear-off plate or the dispense plate and slide it to the left until it stops. Tighten the screws (1). The length of the cutter tray (2) may be modified by moving the slide (3).

  • Page 158: Mounting The Cutter

    Mounting the Cutter Caution: The printer must be switched off before attaching the cutter! In order to install the cutter, the front cover is to be removed. Turn the printer off. Open the media cover. Loosen the screw (2). Remove the front cover (1). Insert the pins (3) of the cutter (7) into the holes (4) of the printer.

  • Page 159: Printer Configuration

    Printer Configuration Once the cutter is connected to the printer, the printer will automatically recognize it on turn on. Once the cutter is recognized, the printer can be operated in cut mode. The printer can be configured to suit the individual requirements of cut mode in the Setup menu.

  • Page 160: Backfeed

    Backfeed In cut mode, the media will be stopped in a position where the leading edge of the following label has already been moved beyond the printhead. The printer can backfeed the label material from its cut position to the printhead. Therefore, the next label can be printed completely.

  • Page 161: Operation

    Operation Standard Operation The printer is ready for operation when all connections have been made and all materials are loaded correctly. After loading the media it is necessary to locate top of form by pressing the feed key. The media will be moved forward and then cut. Note: To operate the cutter with continuous material in the printer menu Setup >...

  • Page 162: Lubrication

    Lubrication To guarantee of a normal function of the cutter the cylindrical area (1) of the circular blade (2) must be greased regularly. We recommend for lubrication an All round-High quality Grease. Warning: Disconnect the printer from the electrical outlet! •...

  • Page 163: Cleaning

    Cleaning Warning: Before starting any maintenance, turn the printer OFF and disconnect the printer from the electrical outlet! During the normal operation of the cutter, particles of dust and paper can accumulate inside the cutter. Remove these particles with a soft brush or a vacuum.

  • Page 164: Changing The Blades

    Grease the circular blade according to Lubrication on page 9-10. Caution: When you have loosen the screw (2) the circular blade has to be repositioned after cleaning as described in section Adjusting the Circular Blade and the Clock Wheel on page 9-14. Changing the Blades Turn the printer off and dismount the cutter from the printer.
  • Page 165 If you don`t want to change the linear blade you can skip to step 9. Take the spring (6) and the linear blade (11) from the mounting plate (9). Insert the axle of the (new) linear blade withe the washer (B) in the bearing (10) of the mounting plate.

  • Page 166: Adjusting The Circular Blade And The Clock Wheel

    Tighten the bearing plate (15) with the screws (8) at the profile (7). Keep the bearing plate in position and push it slightly to the profile (7) during tightening. Tighten the screw set (4) of the gear-wheel circular blade at the rear of the printer.
  • Page 167 Tighten the screw (8) for arresting the circular blade. Caution: If you tight screw (8) too strong, you could damage the screw thread. Pronto! 482/486/682/863 9-15...
  • Page 168 9-16 CU4 Cutter Accessory...

  • Page 169: Cs4 Cutter/Stacker Accessory

    Chapter 10: CS4 Cutter/Stacker Accessory Note: This accessory is compatible only with the Pronto! 482 and 486 models. This chapter contains the following sections: • CS4 Cutter/Stacker - Describes the CS4 cutter/stacker • Safety Instructions - Provides important safety information •...

  • Page 170: Cs4 Cutter/Stacker

    CS4 Cutter/Stacker 1 Cover 6 Lower blade 2 Knurled screw 7 Safety cover 3 Table 8 Scale 4 Handle for height displacement 9 Side plate (movable) of the table 10 Side plate (fixed) 5 Upper blade 10-2 CS4 Cutter/Stacker Accessory...

  • Page 171: Safety Instructions

    Safety Instructions • Disconnect the printer from the electrical outlet before mounting or removing the stacker (2). • The stacker protrudes the base plate of the printer. Therefore the system must be positioned at the edge of the platform or on a mounting unit. Position the system in such a way that a risk of tilting will be avoided.
  • Page 172 • The device may only be used in a dry environment, do not expose it to moisture (sprays of water, mists, etc.). • Do not use the device in an explosive atmosphere. • Do not use the device close to high-voltage power lines. •...

  • Page 173: Installation

    Installation Caution: The device and printing materials will be damaged by moisture and wetness. Set up label printer with stacker only in dry locations protected from splash water. Preparing the Printer Removing Tear-off Plate, Dispense Plate or Rewind Guide Plate Loosen screws (2) several turns.

  • Page 174: Mounting The Stacker To The Printer

    Mounting the Stacker to the Printer Warning: Disconnect the printer from the electrical outlet before mounting or removing the stacker. Warning: The stacker protrudes the base plate of the printer. Therefore the system must be positioned at the edge of the platform or on a mounting unit. Position the system in such a way that a risk of tilting will be avoided.

  • Page 175: Adapting The Stacker To The Media Size

    Adapting the Stacker to the Media Size Warning: Equip the stacker only with a table designated for the media to be used and the matching safety covers. With inappropriate tables and safety covers the reliability and machinery safety cannot be guaranteed. Adjusting the Side Plates Loosen screws (2).
  • Page 176 Mounting the Table Loosely screw the knurled nuts (3) contained in the delivery contents of the table onto the threaded pins (2). Insert the threaded pins of the table (1) into the holes of the retainer (4) and move the table to the printer until it stops. Tighten the knurled nuts (3).
  • Page 177 Open cover (1). Loosen two screws (3) in the side plates (4,6) several turns. Place the safety cover (2) onto the screws (3) and slide the cover to the printer. Tighten the screws (3). Close cover (1). Pronto! 482/486/682/863 10-9...

  • Page 178: Printer Configuration

    Printer Configuration Once the stacker is connected to the printer, the printer will automatically recognize it on turn on. The printer can be configured to suit the individual requirements of cut mode in the “Setup” menu. When the stacker is installed, the “Cutter” menu will appear.
  • Page 179 Under Setup> Print parameters the method for recognizing the material and the method of backfeed when using cut mode can be selected. Parameter Meaning Default Label Sensor Method for detecting the starting end of the label. Sensor Gap Sensor: Detection using changes in the transparency between the label and label gap.

  • Page 180: Loading Material

    Loading Material • Load transfer ribbon and endless material as described in Loading media on page 6-1. • Use the tear-off mode information for loading endless material for cut mode. Place the media strip between the printhead and the drive roller, so that the front edge of the strip reaches through the cutter.
  • Page 181 • Press the feed key. For synchronization the media will be moved forward and cut off. Synchronization is not necessary when the printhead was not opened between print jobs, even if the printer was powered off between print jobs. • Remove the cuts from the table.

  • Page 182: Maintenance

    Maintenance The maintenance is limited to monthly cleaning of the device. The most important is the cleaning of the cutter blades. Warning: Disconnect the printer from the electrical outlet. Risk of injury. The cutter blades are sharp. Open cover (1). Move table (6) downwards.
  • Page 183 Move the table upwards until it stops. Close cover. Pronto! 482/486/682/863 10-15...

  • Page 184: Error Messages

    Error Messages Specific Error Messages concerning the Stacker with Cutter Error message Cause Remedy Cutter jammed Motor current increases too much, cutter returns in the home position without completion of the cut. Material too thick Change material Bracket on the upper blade Use safety covers matching the collides with safety cover table width.

  • Page 185: Chapter 11: Cleaning And Basic Maintenance

    Chapter 11: Cleaning and basic maintenance • Maintenance plan - Describes how often maintenance tasks should be performed • Tools and cleaning agents - Describes the tools needed for maintenance • General cleaning - Describes general cleaning • Cleaning the print roller - Describes how to clean the print roller •...

  • Page 186: Maintenance Plan

    Maintenance plan Maintenance task When General cleaning (see General cleaning on as necessary page 11-3) Clean print roller (see Cleaning the print each time the label roll is changed or roller on page 11-4) when the print image and label transport are adversely affected.

  • Page 187: Tools And Cleaning Agents

    Tools and cleaning agents Note: For adjustments and simple installation work, use the accompanying hexagonal wrench located in the bottom section of the print unit. No other tools are required for the work described here. Cleaning agents • soft brush •...

  • Page 188: Cleaning The Print Roller

    Cleaning the print roller Turn lever counterclockwise to lift the printhead. Remove labels and transfer ribbon from the printer. Remove deposits with roller cleaner and a soft cloth. If the roller appears damaged, replace it (see Replacing the print roller and rewind assist roller on page 11-12).

  • Page 189: Cleaning The Printhead

    Cleaning the printhead Substances may accumulate on the printhead during printing and adversely affect printing, e.g. differences in contrast or vertical stripes. Caution: Printhead can be damaged! Do not use sharp or hard objects to clean the printhead. Do not touch protective glass layer of the printhead. Caution: Risk of injury from the hot printhead line.

  • Page 190: Cleaning The Label Sensor

    Cleaning the label sensor Caution: The cleaning method described here cannot be used for the Pronto! 682 and Pronto! 863 label printers. There is a risk that the label sensor cable could be ripped out. Contact Technical Support for assistance. Caution: Label sensor can be damaged! Do not use sharp or hard objects or solvents to clean the label sensor.

  • Page 191: Replacing The Printhead On Pronto! 682/863

    Replacing the printhead on Pronto! 482/486 models Replacing the printhead The printhead of the label printer can be replaced without the need for fine adjustment. The printhead must be replaced if worn or when switching to a printhead with higher or lower resolution. For better differentiation, the print heads have a label stating the printer type and resolution.
  • Page 192 Removing the printhead Turn lever (10) counterclockwise to lift the printhead. Remove labels and transfer ribbon from the printer. Remove hexagonal wrench (11) from its retainer. Lightly keep printhead mounting bracket (9) on the print roller with one finger and screw out screw (8) with the hexagonal wrench and remove it and the washer.

  • Page 193: Replacing The Printhead

    Replacing the printhead on Pronto! 682/863 Replacing the printhead The printhead of the label printer can be replaced without the need for fine adjustment. The printhead must be replaced if worn or when switching to a printhead with higher or lower resolution. For better differentiation, the print heads have a label stating the printer type and resolution.
  • Page 194 Removing the printhead Turn lever (8) counterclockwise to lift the printhead. Remove labels and transfer ribbon from the printer. Remove hexagonal wrench (9) from its retainer. Lightly keep printhead mounting bracket (7) on the print roller with one finger and loosen screws (6) with the hexagonal wrench. Swivel printhead mounting bracket (7) upward.
  • Page 195 10 11 Installing the printhead Attach plug connections (2, 3). Swing the adjustment elements (11) sidewards to uncover the slots (10) in the printhead carriage. Put in the printhead into the printhead carriage and swing down the printhead assembly by hand and hold it. Position the printhead in such a way that the threaded holes of the printhead are centered into the slots (10) of the printhead carriage.

  • Page 196: Replacing The Print Roller And Rewind Assist Roller

    Replacing the print roller and rewind assist roller Removing the side plate 1 Turn lever (1) counterclockwise to lift the printhead. 2 Lift the pinch roller (5) off the rewind assist roller. 3 Remove labels and transfer ribbon from the printer. 4 Loosen screws (4) on plate (6) with hexagonal wrench by several turns and remove plate (6).

  • Page 197: Chapter 12: Test Functions

    Chapter 12: Test functions This chapter contains the following sections: • Overview - Provides an overview of test functions • Short status - Describes the short status menu • Status print - Describes the status print function • Font list - Describes the font list function •...

  • Page 198: Overview

    Overview The printer is equipped with different test functions providing information • the most important configuration parameters • the fonts available in the printer • important hardware components and connected peripheral devices • the print image quality and state of the thermal printhead •...

  • Page 199: Short Status

    Short status The Short status menu provides an overview of important status information in the display of the printer. Press the menu button. Select Short status menu. Scroll through the individual lines with the up and down arrow buttons. You can exit the Short status menu with the ↵ button. The following configuration parameters are displayed in the Short status menu: Line...
  • Page 200 Line Meaning Example MAC address of the network adapter on the CPU MAC 0002E70228F4 Type and size of the installed memory medium CF 30MB Size of the Internal Flash-File-Systems IFFS 8MB see the “QuickLabel Pronto 482/486/682/863 Programmer's Guide” Resolution of the installed thermal printhead TPH 300dpi,1248dots 12-4 Test functions...

  • Page 201: Status Print

    Status print The Status print function prints a test image containing information on the configuration and status of the printer. The printout occurs using the heat level and print speed specified in the Setup > Print param. menu. Note: The printout occurs without taking the label gaps into consideration. This is why endless media are most suitable for this purpose.
  • Page 202 The Status print contains the following information: Symbol Information • Device type • Version and creation date of the firmware • Version and creation date of the system loader (bootloader) Current values of selected local settings (see Local settings on page 5-2).

  • Page 203: Font List

    Font list The Font list function prints the most important parameters of the fonts available in the printer in tabular form. The table contains both the original fonts in the printer and other fonts loaded into the printer. The printout occurs using the heat level and print speed specified in the Setup >...
  • Page 204 Column Meaning Type Type of font generation. It provides information on the variability of the font and is important when programming (command T). Description Explanations of the font: size, font family. The printout occurs in the appropriate font. 12-8 Test functions...

  • Page 205: Device List

    Device list The Device list function prints out the most important information on hardware components of the printer and connected devices. The printout occurs using the heat level and print speed specified in the Setup > Print param. menu. Note: The printout occurs without taking the label gaps into consideration. This is why endless media are most suitable for this purpose.
  • Page 206 Name Information • Type and serial number of the CPU PCB • Revision of CPU PCB and FPGA Resolution and heating point number of the installed thermal printhead. I/F [x] Type of interfaces installed x: Number of interface IFFS Size of the Internal Flash File System. CF / CFEXT / Size and type of an installed external memory medium.

  • Page 207: Wifi Status

    Select Test > WiFi status print menu. Start printout with the ↵ button. You can cancel the printout with the cancel button. WiFi status Pronto! 486 - 10/09/2007 -15:21:00 Firmware V3.11 (Aug 9 2007) - #111070553751 Channel Name/BSS ID WiFi signal strength Encryption ●●●●●...

  • Page 208: Ascii Dump Mode

    ASCII Dump Mode ASCII Dump Mode offers the option of checking incoming control sequences at the interface when working with direct programming. The incoming commands at the printer are printed out as text. In addition, a corresponding error message is printed out immediately after an error occurs.
  • Page 209 The control characters (ASCII code 00 to 31) are presented in the following form: Example: In the following two figures, the printout in Monitor mode is contrasted with the “normal” printout of a label. Pronto! 482/486/682/863 12-13...

  • Page 210: Test Grid

    Test grid The Test grid function prints out the geometric pattern on a background grid. This allows you to assess the evenness of the print quality. The printout occurs using the heat level and print speed specified in the Setup > Print param. menu. Note: The printout occurs without taking the label gaps into consideration.

  • Page 211: Label Profile

    Label profile The Label profile function carries out a longer label advance. It saves the values measured by the label sensor here and then prints them out in two diagrams. The printout is used to check label detection in conjunction with the optical properties of the label medium.
  • Page 212 located at the point where the rise of the gradient exhibits a minimum (see vertical dotted line). Coordinate in the direction of paper flow at which the label start was detected Type of peripheral device connected Information for the firmware developer Width of the negative derivative in motor increments Stroke between start and end of the negative derivative Scale factor for the derivative diagram...

  • Page 213: Chapter 13: Service Functions

    Chapter 13: Service functions This chapter contains the following sections: • Performing firmware update - Describes how to update the printer firmware • Save settings - Describes how to save printer configurations to a file • Load settings - Describes how to load printer configurations from a file •...

  • Page 214: Performing Firmware Update

    Performing firmware update The firmware of the printer is saved in a Flash EPROM. You can update the firmware using the following functions: • Firmware upd.: Copy a firmware file from a computer connected to one of the interfaces of a label printer (see Copying new firmware via interface on page 13-2).

  • Page 215: Copying New Firmware From Memory Medium

    Copying new firmware from memory medium Select in the menu Setup > Interfaces > Default card slot depending on the used memory medium CompactFlash or USB Memory. Format CompactFlash memory card or USB flash drive in the printer (see Format card on page 15-7). The directories “fonts”, “images”, “labels”...

  • Page 216: Error Messages During The Firmware Update

    Error messages during the firmware update If an error occurs during the update, one of the following error codes is shown in the display: Error code Meaning Checksum error. /b may have been forgotten in the COPY command or the file is defective. Header error.

  • Page 217: Save Settings

    Save settings Note: Access only possible with memory medium in the default card slot. You can save the printer configuration to a memory medium (memory card, USB flash drive, Internal Flash File System) in the default card slot. The configuration will be saved as XML file in the folder \MISC of the CF card. The current date is used as file name YYYYMMDD.XML (e.g.

  • Page 218: Load Settings

    Load settings Note: Access only possible with memory medium in the default card slot. You can load a printer configuration previously saved to a memory medium (memory card, USB flash drive, Internal Flash File System) into the printer with the Load settings function. Insert memory medium.

  • Page 219: Cleaning Interval

    Cleaning Interval The Cleaning interval function is used for additional printhead maintenance control. The length of medium which passes the printhead can be selected in increments of 100 m after which the printhead is to be cleaned. Press the menu button. Select Service >...
  • Page 220 13-8 Service functions...

  • Page 221: Chapter 14: Ftp Printer Management

    Chapter 14: FTP printer management This chapter contains the following sections: • FTP logon - Describes how to establish an FTP connection • Directory structure of the FTP server - Describes the folder structure of the FTP server • FTP firmware update - Describes how to update firmware via FTP Using the File Transfer Protocol (FTP), you can manage and transfer files on the network via the Ethernet interface or WLAN card.

  • Page 222: Ftp Logon

    FTP logon To establish an FTP connection, the client must be logged on to the server. The logon type depends on the client. The following information must be specified in any case, however: • IP address of the label printer •...

  • Page 223: Directory Structure Of The Ftp Server

    Directory structure of the FTP server The files accessible via FTP are found in several folders: Folder name Contents execute Printing of label files stored in this folder is started immediately. The files must be of the type .LBL. The corresponding file is deleted once the print job is complete.

  • Page 224: Ftp Firmware Update

    FTP firmware update To carry out a firmware update, you must be logged on with the username “root” (see FTP logon on page 14-2). Ensure that the label printer is in “Ready” mode. See Status tab on page 5- Set the "binary" transfer mode in the FTP client. Open the "system"...

  • Page 225: Chapter 15: Memory Media

    Chapter 15: Memory media This chapter contains the following sections: • Suitable Memory Media - Describes compatible media types • Installation - Describes how to install external memory media • Formatting - Describes how to format a memory card • Directory Structure - Describes the folder structure for CompactFlash cards and USB flash drives •...

  • Page 226: Suitable Memory Media

    Suitable Memory Media External media • Type 1 CompactFlash card up to a maximum size of 2 GB in the corresponding card slot of the printer or in the external operating panel • PC card (PCMCIA) in the corresponding card slot of the printer •...

  • Page 227: Formatting

    Formatting Note: For CompactFlash cards and PC cards only! If the memory medium has not been pre-formatted in a suitable way, it can be formatted it in the following manners: • Formatting in the printer via the Format card (see Formatting on page 15- 3) menu item.

  • Page 228: Writing

    Writing The memory medium can be written to in several ways. The most functionally secure way is writing to the card in the printer via a data interface. Note: The medium in the default card slot is written to by default. To write to a medium in another slot specify the path name of the slot in the file name (see “QuickLabel Pronto 482/486/682/863 Programmer's Guide“).

  • Page 229: Memory Media Functions In The Offline Menu

    Memory media functions in the offline menu Accessing the Memory card menu is only possible if a memory medium is installed in the default card slot. Only the medium in the default slot can be operated via the operating panel (see Interfaces on page 5-8).

  • Page 230: Print Directory

    Canceling input: You can cancel the selection of the label and the label quantity at any time by pressing and holding the ↵ button (at least 2 seconds). Print directory You can print out the index of the installed memory card with the Print directory function.

  • Page 231: Format Card

    Insert original medium. Press the menu button. Select Memory card > Copy memory card with the right and left arrow buttons. Press the ↵ button. A selection field with the selection No appears in the display. Use the up and down arrow buttons to select Yes. Press the ↵...

  • Page 232: Printing File Contents

    You can prevent unauthorized deleting of memory cards by using a PIN (see Security on page 5-12). Insert original medium. Press the menu button. Select Memory card > Format card with the right and left arrow buttons. Press the ↵ button. A selection field with the selection No appears in the display.
  • Page 233 Select the desired label file in the index of the medium with the up and down buttons. Start printout with the ↵ button. The data printout is started after four lines are received. For this reason, it is often necessary to call up the last few lines of a label description with the feed button.
  • Page 234 15-10 Memory media...

  • Page 235: Chapter 16: Error Treatment

    Chapter 16: Error treatment This chapter contains the following sections: • Error types - Describes error types • Troubleshooting - Describes troubleshooting issues and solutions • Error messages and recovery - Describes error messages and solutions Pronto! 482/486/682/863 16-1...

  • Page 236: Error Types

    Error types When an error occurs, the diagnostic system displays the error on the screen and switches the printer into one of the three possible error modes, depending on the error type: Symbol Navigator pad Error type pause flashes Fault - correctable cancel illuminates (see 'Fault - correctable' mode on page 2- cancel flashes...

  • Page 237: Troubleshooting

    Troubleshooting Problem Cause Solution Transfer ribbon wrinkles Transfer ribbon See Setting the feed path of deflection not adjusted the transfer ribbon on page 6-11 Head locking system not See Setting the head locking adjusted system on page 6-7 Transfer ribbon too wide Use only transfer ribbons which are just a bit wider than the label.
  • Page 238 Problem Cause Solution Vertical white lines in Printhead dirty See Cleaning the printhead print image on page 11-5 Printhead defective See Replacing the printhead (failure of dots) on Pronto! 482/486 models on page 11-7 Horizontal white lines in Printer is being operated Change setup to print image in Cutting mode or Peel-...

  • Page 239: Error Messages And Recovery

    Error messages and recovery Error message Cause Error recovery ADC malfunction Hardware error Switch printer off and on again. If it occurs again → Service. Barcode error Invalid barcode contents, Correct barcode contents. e.g. alphanumeric characters in numerical barcode Barcode too big Barcode is too large for Shrink or shift barcode.
  • Page 240 Error message Cause Error recovery File not found Requested file is not on Check the contents of the the card card. Font not found Error with the selected Cancel current print job, download font change font. FPGA malfunction Hardware error Switch printer off and on again.
  • Page 241 Error message Cause Error recovery No label found Several labels are missing Press the pause button from the label strip several times until the next label on the strip is detected by the printer. The label format Cancel print job. specified in the software Change label format in does not match the actual...
  • Page 242 Error message Cause Error recovery Out of paper Label roll used up Load a label roll (see Loading labels from a roll on page 6-3) or Load fanfold labels (see Loading fanfold labels on page 6-9). Error in paper course Check paper course.
  • Page 243 Error message Cause Error recovery Remove ribbon Transfer ribbon is loaded for direct thermal although the printer is set printing remove ribbon to direct thermal printing for thermal transfer printing set the printer in the configuration or in the software to transfer printing Structural err.
  • Page 244 16-10 Error treatment...

  • Page 245: Chapter 17: Specifications

    Chapter 17: Specifications This chapter contains the following sections: • Cutter - Provides specification for the cutter • External Rewinder (ER1) - Provides specifications for the External Rewinder (ER1) • External Rewinder (ER4) - Provides specifications for the External Rewinder (ER4) •...

  • Page 246: Cutter

    Cutter Material width up to (in/mm) 4.7 / 120 Min. cut length (in/mm) 0.08 / 2 Material thickness (g/m²) up to 500 Power supply peripheral connector of the printer Note: The minimum cut length is depending on the media, in particular its adhesive characteristics.

  • Page 247: External Rewinder (Er1)

    External Rewinder (ER1) Label Width ER1: up to 4.7 in (120 mm) Rewind Diameter max. 8.19 in (210 mm) Core Diameter 1.56 in (40 mm) on rewind axle 1.56 in (40 mm) on cardboard core with adapter 3 in (76 mm) on cardboard core Rewind Speed 2 - 12 ips (50 - 300 mm/s)
  • Page 248 External Rewinder (ER4) Max. Material Width 120 mm (4.7 in) Max. Rewind Diameter 210 mm (8.3 in) Core Diameter 40 mm (1.6 in) on rewind axle 40 mm (1.6 in) on cardboard core 76 mm (3 in) on cardboard core with adapter Rewind Speed max 300 mm/s (12 in/s)
  • Page 249 External Unwinder (EU4) Label Width up to 4.7 in (120 mm) Unwind Diameter max. 11.7 in (300 mm) Core Diameter 1.56 in (40 mm) on cardboard core 3 in (76 mm) on cardboard core with adapter Label Rewinding Labels inside or outside Dimensions of the Unwinder Height 17.5 in (450 mm)
  • Page 250 17-6 Specifications...

  • Page 251: Menu Map

    Appendix A: Menu Map Pronto! 482/486/682/863...
  • Page 253 Index Symbols Cutter/Stacker ........10-1 'Fault - correctable' mode ....2-6 'Fault - irrecoverable' mode ....2-7 Data connections ........1-7 'Pause' mode ......... 2-6 Data transfer ........5-12 'System error' mode ......2-7 Date sheet ..........5-11 > DHCP ..........5-9 Daylight saving ........
  • Page 254 Inserting a label strip into the printhead Power-Save mode ........ 2-5 Print directory ........15-6 Installation ..........1-1 Print speed ..........5-5 Interfaces ..........5-8 Printer website ........5-14 Devices tab ........5-23 Fonts tab ........5-22 Keyboard ..........5-10 Printer status line tab ....5-21 Keyboard, external .......8-2 Setup tab ........
  • Page 255 Short status .......... 12-3 Time Powersave........5-5 Standard device ........4-2 Timezone ..........5-2 Status line ..........5-10 Transfer print ........5-6 Status print .......... 12-5 Troubleshooting ......... 16-3 Switching off ........1-12 Switching on ........1-12 Unpacking ..........1-4 Symbol indicators ........
  • Page 256 Index Pronto! 482/486/682/863...

This manual is also suitable for:

Pronto! 682Pronto! 482Pronto! 863

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