Place A Call On Hold; Transfer A Call To A Co-Worker; To Place Your Call On System (Regular) Hold; To Place Your Outside Call On Exclusive Hold - NEC 10930 95 User Manual

Place A Call On Hold

To place your call on System (Regular) Hold:

(Your co-workers can pick up calls you place on System Hold.)
1. Press .
HOLD
– While an outside call is on Hold, the line key will flicker (green).
– While an Intercom call is on Hold, your
– A call you leave on Hold too long will recall to you. If you don't answer the recall from an outside
call, it will then ring your co-workers.
– Your co-workers cannot pick up an Intercom call you place on Hold.

To place your outside call on Exclusive Hold:

(Your co-workers cannot pick up calls you place on Exclusive Hold.)
1. Press
HOLD
To pick up an outside call on Hold:
1. Press the flashing line key.
To pick up an Intercom call on Hold:
1. Press the flashing

Transfer A Call To A Co-worker

To Transfer your call to a co-worker:
(If you have a Hotline Feature Key for your co-worker, press it and skip to step 3.)
1. While on a call, press
– To Transfer the call directly to your co-worker's mailbox, press
2. Dial your co-worker's extension number.
3. Do one of the following:
– If you did not press
your co-worker's mailbox.
– Announce the call and hang up.
– Hang up to have the Transfer go through unannounced.
4. The transferred call will recall to you if it is not picked up.
– If you don't answer the recall, the call will ring your co-workers.
8
twice.
key.
INTERCOM
.
TRANSFER
after step 1, you can alternately press it here to send the call to
V-MAIL
key will flicker (green).
INTERCOM
V-MAIL
before going to step 2.