Place A Call On Hold; Transfer A Call To A Co-Worker - NEC UX5000 User Manual

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Place A Call On Hold

To place your call on System (Regular) Hold:
(Your co-workers can pick up calls you place on System Hold.)
1. Do not hang up + Press
– While an outside call is on Hold, the line key will flash (green).
– While an Intercom call is on Hold, your
– A call you leave on Hold too long will recall to you. If you don't answer the recall from an outside
call, it may then ring the attendant.
– Your co-workers cannot pick up an Intercom call you place on Hold.
To place your outside call on Exclusive Hold:
(Your co-workers cannot pick up calls you place on Exclusive Hold.)
1. Press the Exclusive Hold Function Key.
To pick up an outside call on Hold:
1. Press the flashing
To pick up an Intercom call on Hold:
1. Lift handset or press

Transfer A Call To A Co-worker

To Transfer your call to a co-worker:
(If you have a Hotline Function Key for your co-worker, press it and skip to step 3.)
1. While on a call, press
– To Transfer the call directly to your co-worker's mailbox, press your Programmed Voice Mail
Key before going to step 2.
2. Dial your co-worker's extension number.
3. Do one of the following:
– If you did not press your Voice Mail key after step 1, you can alternately press it here to send
the call to your co-worker's mailbox.
– Announce the call and hang up or hang up to have the Transfer go through unannounced.
4. The transferred call will recall to you if it is not picked up.
– If you don't answer the recall, the call may ring the attendant.
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HOLD.
CALL1
or .
LINE/LOOP CALL1
+ Press the flashing
SPK
HOLD.
key will flicker (red).
Key.
CALL1