Registering Agent Ids - Panasonic DBS 576 Technical Manual
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Also See for DBS 576:
- Technical manual (770 pages) ,
- User manual (102 pages) ,
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Built-In ACD Supervisor Guide
Registering Agent IDs
Outline
This procedure sets agent ID numbers and their groups.
Setting
Program Address 3301~3364
Operation
CUSTOMIZE
MENU
→
LINE REGIST.
→
SYSTEM ID
→
AGENT ID
→
GROUP SETTING
→
CALL HANDLING
AGENT ID
→
REGISTRAION
→
CONFIRMATION
→
CUSTOMIZE MENU
REGISTRATION
01
1000
1
02
1001
1
03
04
1002
2
05
REGISTRATION
or
61
1050
2
62
1051
1
63
64
1052
2
576-25-521 (ACD 3.0)
2. Make sure to record the IDs because they cannot be confirmed
without entering [SUPERVISOR MENU]. Ask your dealer if you
forget.
Set agent ID numbers and agent groups. ID numbers are fixed to 4
digits. Set 1, 2, or 3 as an agent group for each agent.
1. From [CUSTOMIZE MENU] screen, press the soft key 3 or 8 to
select [AGENT ID].
2. From [AGENT ID] screen, press the soft key 1 or 6 to select
[REGISTRATION].
3. The following screen appears. Press the soft key for desired agent
number.
DBS 576 (USA) issued March 1999
Section 521
27
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