Built-In ACD Supervisor Guide
Note: If you press soft key 10 and select List at any of the above steps, the
List Mode screen is redisplayed.
Transfer Destination Voice Number
Outline
Sets the voice mail extension line number and access code corresponding to
the transfer destination voice mail number (1 to 4).
Operation
SUPERVISOR
MENU
→
SYSTEM INFO
→
MIS REPORT
→
CUSTOMIZE
CUSTOMIZE
MENU
→
LINE REGIST.
→
SYSTEM ID
→
AGENT ID
→
GROUP SETTING
→
CALL HANDLING
CALL HANDLING
→
PROGRAM
→
VM NUMBER
→
PLAY OPTION
→
CUSTOMIZE MENU
4201:
VM NUMBER 1
→
CUSTOMIZE MENU
576-25-521 (ACD 3.0)
1. From [CUSTOMIZE MENU] screen, press the soft key 3 or 8 to
select [CUSTOMIZE].
2. From [CUSTOMIZE MENU] screen, press the soft key 5 or 10 to
select [CALL HANDLING].
3. From [CALL HANDLING] screen, press the soft key 2 or 7 to
select [VM NUMBER].
4. The 4201 setting screen appears. Enter the extension number +
access code (max, 16 digits) using the 10-key pad, and press
HOLD key to make setting. Each time the HOLD key is pressed,
the setting changes: 4201→4202→4203→4204.
5. To return to [CUSTOMIZE MENU] screen, press the soft key 5
or 10.
DBS 576 (USA) issued March 1999
Section 521
15