Samsung GX-20 Service Manual page 210

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. INSTALLATION

3. Troubleshooting

P lease check the following if the USB connection malfunctions.

The USB cable is not connected or you are using a cable with an incorrect specifi cation.

The camera is not recognized by your PC. Sometimes, the camera may appear under

[Unknown Devices] in Device Manager.

There is an unexpected error during fi le transfer.

When using the USB hub?

If used with any other USB devices?

Use a USB cable with the correct specifi cation.

Turn off the camera, remove the USB cable, plug in the USB cable again, and

then turn on the camera.

Turn the camera power off and on again. Transfer the fi le again.

There may be a problem in connecting the camera to the PC through the USB

hub if the PC and the hub are not compatible. Wherever possible, connect the

camera to the PC directly.

The camera may malfunction when it is connected to the PC at the same time as

another USB cable. In this case, disconnect the other USB cable, and connect

only one USB cable to the PC.

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