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Customer Service
If you have any questions about a SoftBank handset or services, please call General Information. For repairs, please call Customer Assistance.
SoftBank Customer Centers
From a SoftBank handset, dial toll free at
157 for General Information or
113 for Customer Assistance
Toll-free numbers from a landline:
Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi, Fukushima, Niigata, Tokyo,
Kanagawa, Chiba, Saitama, Ibaraki, Tochigi, Gunma, Yamanashi, Nagano,
Toyama, Ishikawa, Fukui
Aichi, Gifu, Mie, Shizuoka
Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama
Hiroshima, Okayama, Yamaguchi, Tottori, Shimane, Tokushima, Kagawa, Ehime, Kochi, Fukuoka,
Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima, Okinawa
Subscription Area
SoftBank Global Call Center
From outside Japan, dial +81-3-5351-3491
(Please take care to dial the correct number.
International charges will apply to this call.)
Service Center
General Information
Customer Assistance
General Information
Customer Assistance
General Information
Customer Assistance
General Information
Customer Assistance
19
Phone Number
0088-240-157
0088-240-113
0088-241-157
0088-241-113
0088-242-157
0088-242-113
0088-250-157
0088-250-113
19-43
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