Causes Of Out-Of-Range Results - OneTouch Verio Flex Owner's Booklet

Taking a test
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Causes of out-of-range results

Out-of-range results may be due to:
• Not following the instructions for performing a control
solution test.
• Control solution is contaminated, expired, or past its
discard date.
• Test strip or test strip vial is damaged, expired, or past
its discard date.
• Meter, test strips and/or control solution were not all at
the same temperature when the control solution test
was performed.
• A problem with the meter.
• Dirt or contamination in the small well on the top of the
control solution cap.
CAUTION:
If you continue to get control solution results that fall
outside the range printed on the control solution vial,
Do Not use the meter, test strips, or control solution.
Contact OneTouch® Customer Care on 0800 121 200 (UK)
or 1800 535 676 (Ireland).
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