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OneTouch Verio Reflect Owner's Booklet
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OneTouch Verio Reflect Owner's Booklet

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Blood Glucose Monitoring System
Owner's
Booklet
Instructions for Use

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Summary of Contents for OneTouch Verio Reflect

  • Page 1 Blood Glucose Monitoring System Owner's Booklet Instructions for Use...
  • Page 2 Your OneTouch Verio Reflect Meter includes a ™ range of new colored features, which may help with your diabetes management. Results, Meal and Event tagging mg/dL mg/dL mg/dL Before Meal High Blood Sugar Mentor Messages ™ mg/dL mg/dL mg/dL Well done...
  • Page 3 Blood Glucose Monitoring System Owner's Booklet...
  • Page 4 Messages and help identify patterns. Meter results and other tracked data are sent to the compatible devices either through BLUETOOTH (wireless) or USB cable connection. ® Visit www.OneTouch.com for more information about the OneTouch Reveal App. ® Every OneTouch Meter is designed to help you test your ®...
  • Page 5 Meter symbols and icons Range Indicator icons and Color Bar Result below target range Result at low end of target range Result near middle of target range Result in middle of target range Result near middle of target range Result at high end of target range High Result above target range In Range...
  • Page 6 Meal and Event tags Before Meal tag After Meal tag Event tag Carbs Event tag Stress Event tag Illness Event tag Medication Event tag Exercise Event tag Patterns, Test Tracker, and Awards Low Pattern Message (blue icon) High Pattern Message (red icon) Daily Test Goal met Daily Test Goal not met Gold award...
  • Page 7 Main Menu and Settings Menu icons Summary Results Log Trend 90 Settings Menu Range Indicator icons as emoji Range Indicator icons as text Other meter icons BLUETOOTH feature on ® Syncing Control solution result Low battery Screen navigation progress dots...
  • Page 8 Before using this product to test your blood glucose, carefully read this Owner's Booklet, and the inserts that come with the OneTouch Verio Test Strips, OneTouch Verio ® ® Control Solutions and the OneTouch  Delica  Plus Lancing ® ® Device. IMPORTANT SAFETY INSTRUCTIONS: •...
  • Page 9 Monitoring and Insulin Administration” http://www.cdc.gov/injectionsafety/blood-glucose- monitoring.html Intended use The OneTouch Verio Reflect Blood Glucose Monitoring ™ System is composed of the OneTouch Verio Reflect Meter ™ and OneTouch Verio Test Strips. The OneTouch Verio ® Reflect Blood Glucose Monitoring System is intended ™...
  • Page 10 System is not ™ for use on critically ill patients, patients in shock, severely dehydrated patients or hyperosmolar patients (with or without ketosis). Do Not use the OneTouch Verio Reflect ™ System for alternate site testing (AST). OneTouch Verio Test Strips should not be used at altitudes ®...
  • Page 11 ™ System should not be used within 24 hours of receiving a D-xylose absorption test as it may cause inaccurately high glucose results with your meter. Do Not use the OneTouch Verio Reflect Blood Glucose Monitoring System if you ™...
  • Page 12 Meter is designed to work with ™ the OneTouch Reveal Mobile App. ® Visit www.OneTouch.com for information on which wireless devices are compatible with your OneTouch Verio Reflect ™ Meter, and where/how to download the OneTouch Reveal ® Mobile App. When using the OneTouch Verio Reflect System, we ™...
  • Page 13 This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
  • Page 14 WARNING: The BLUETOOTH feature on your meter ® sends test results to your compatible wireless device. To prevent other people's results from being sent to your compatible wireless device, Do Not let anyone else use your meter to test their blood glucose. This meter is for single patient use only.
  • Page 15 Table of Contents Getting to know your system ........14 Setting up your system ..........21 Taking a test...............30 Testing your blood glucose ............ 30 Testing with control solution ..........50 Tagging results ............58 Understanding Messages .........62 Summary, Results Log and Trend 90 ....... 70 Syncing your meter ...........
  • Page 16 Getting to know your system Your OneTouch Verio Reflect Blood ™ Glucose Monitoring System Included with your kit: OneTouch Verio Reflect Meter ™ (2 CR2032 lithium coin cell batteries included) Lancing device Lancets OneTouch Verio ® Test Strips* NOTE: If any item is missing or defective in your kit, contact Customer Service.
  • Page 17 Control Solution and Test Strips are ® available separately. For availability of test strips and control solution, contact Customer Service or ask your pharmacist or healthcare professional. You can use either OneTouch Verio Level 3 Control Solution ® or OneTouch Verio Level 4 Control Solution with your ®...
  • Page 18 Getting to know your system Getting to know your OneTouch Verio Reflect Blood Glucose Monitoring System ™ Meter...
  • Page 19 Getting to know your system Test strip port Insert test strip here to turn meter on Battery icon Appears only when batteries are low mg/dL is the pre-set unit of measure and cannot be changed* Micro USB data port Connect to download to a computer OK button •...
  • Page 20 Getting to know your system Getting to know your OneTouch Verio ® Test Strip Test strip Channel to apply sample Silver prongs Insert into test strip port (1) Features overview The OneTouch Verio Reflect Meter is equipped with ™ features designed to help you manage your blood glucose in a variety of ways.
  • Page 21 Getting to know your system Blood Sugar Mentor Messages ™ Blood Sugar Mentor Messages provide insight on how ™ you're doing and diabetes management guidance, including educational and motivational messages based on your current and previous glucose results and other tracked data. When you receive your blood glucose result, the meter may display Mentor Tips (guidance), Pattern Messages (insight) or Awards (encouragement).
  • Page 22 Getting to know your system ColorSure Dynamic Range Indicator ® The ColorSure Dynamic Range Indicator instantly lets you ® know if your current result is below (blue), within (green) or above (red) your range limits. It also shows when your result is near the low or high end of your target range.
  • Page 23 Setting up your system Setting up your meter Turn your meter on To turn your meter on, press and hold until the Welcome screen appears. Once the Welcome screen is displayed, release . You can also turn the meter on by inserting a test strip.
  • Page 24 Setting up your system Use the display backlight for better visibility The backlight comes on automatically whenever the meter is turned on. After a few seconds of no activity, the backlight will dim. Pressing any button or inserting a test strip will turn the backlight back on.
  • Page 25 English to select Español The meter will display a prompt giving the option to complete first time setup using the OneTouch Reveal ® App. Visit www.OneTouch.com for more information about the OneTouch Reveal App. If you do not ®...
  • Page 26 Setup pair the meter with your compatible Do you want to wireless device. See page 81. After continue setup using pairing, the OneTouch Reveal ® the OneTouch Reveal mobile app? will guide you through the process of first time setup. The remaining steps below will not be needed.
  • Page 27 Setting up your system NOTE: Please Verify • The time and date format cannot Jul 4 2018 be changed. 1:00 pm Is this time/date • Once every 6 months, and every correct? time you change the batteries, a screen will prompt you to confirm Edit the time and date set in the meter.
  • Page 28 Setting up your system Your meter uses the Before Meal and After Meal range limits set in your meter to tell you when a test result is within, below or above your mealtime range limits. The mealtime range limits you set during first time setup will apply to all glucose results.
  • Page 29 Setting up your system After Meal range limits pre-set low limit 70 mg/dL pre-set high limit 180 mg/dL low limit must be within 60 mg/dL and 110 mg/dL high limit must be within 90 mg/dL and 300 mg/dL 6. Confirm the Test Tracker setting, Test Tracker then press to save Set a Daily Test Goal?
  • Page 30 Setting up your system 7. Confirm the 90 Day Average Trend 90 to save Target, then press Set your 90 Day Selecting Edit will allow you to Average Target change the pre-set 90 Day Average 155 mg/dL Target. Save Trend 90 lets you set your blood Edit glucose 90 Day Average Target and tracks progress towards that goal.
  • Page 31 Setting up your system NOTE: After first time setup, you can adjust your settings at any time. See page 87 for more information. Understanding Basic Mode The meter comes with many features to help track diabetes management progress. Basic Mode will turn off these features if you prefer not to use the meter in this way.
  • Page 32 • Use only OneTouch Verio Test Strips. ® • Unlike some blood glucose meters, no separate step to code your OneTouch Verio Reflect System is required. ™ • Testing must be done within operating temperature range (43-111°F) and 10-90% non-condensing relative humidity.
  • Page 33 Taking a test • Keep test strips in a cool, dry place between 41°F and 86°F and below 90% relative humidity. See page 97 for full storage instruction. • Do Not test if there is condensation (water build-up) on your meter. Move your meter and test strips to a cool, dry spot and wait for the meter surface to dry before testing.
  • Page 34 Taking a test • Comparing your blood glucose test results taken with this meter to your results taken from a different meter is not recommended. Results may differ between meters and are not a useful measure of whether your meter is working properly.
  • Page 35 Taking a test • Do Not use test strips after the expiration date (printed on the vial) or the discard date, whichever comes first, or your results may be inaccurate. Getting to know your OneTouch  Delica  Plus ® ® Lancing Device...
  • Page 36 Taking a test • The OneTouch Verio Reflect Blood Glucose Monitoring ™ System has not been evaluated for Alternate Site Testing (AST). Use only fingertips when testing with the system. • The OneTouch  Delica  Plus Lancing System does not ®...
  • Page 37 Taking a test • The meter and lancing device are for single patient use only. Do Not share them with anyone, including family members! Do Not use on multiple patients! • After use and exposure to blood, all parts of this kit are considered biohazardous.
  • Page 38 Taking a test 2. Insert a sterile lancet into the lancing device Align the lancet as shown here, so that the lancet fits into the lancet holder. Push the lancet into the device until it snaps into place and is fully seated in the holder.
  • Page 39 Taking a test 4. Adjust the depth setting The device has 13 puncture depth settings (each dot shown between numbers 1 to 7 on the Depth Wheel indicates an additional available depth setting). Adjust the depth by turning the depth wheel. Smaller numbers are for a shallower puncture and larger numbers for a deeper puncture.
  • Page 40 Taking a test Preparing the meter 1. Insert a test strip to turn the meter on Insert a test strip into the test strip port with the gold side of the test strip and the two silver prongs facing you. Silver prongs Test strip port NOTE: No separate step to code the meter is required.
  • Page 41 Taking a test Sampling blood from the fingertip Choose a different puncture site each time you test. Repeated punctures in the same spot may cause soreness and calluses. Before testing, wash your hands and the sample site with warm, soapy water. Rinse and dry completely. Contaminants on the skin may affect results.
  • Page 42 Taking a test Applying blood and reading results Applying the sample 1. Apply the sample to the test strip Blood should be applied to the edge of the test strip. You can apply your sample to either side of the test strip channel. Be sure to apply your sample immediately after you get a drop of blood.
  • Page 43 Taking a test Holding the meter at a slight angle, Channel guide the channel to the blood drop. When it touches your sample, the test strip wicks blood into the channel. 2. Wait for the channel to fill completely The blood drop will be drawn into the narrow channel. The channel should fill completely.
  • Page 44 • Do Not remove the test strip until the result is displayed or the meter will turn off. Viewing your result ColorSure Dynamic Range Indicator ® The OneTouch Verio Reflect Meter comes with a ™ ColorSure Dynamic Range Indicator feature that instantly ®...
  • Page 45 Taking a test mg/dL mg/dL mg/dL Before Meal Before Meal Before Meal High In Range High (Blue) (Green) (Red) Example - Example - Example - below range low end of range above range result result result If the Test Tracker is turned on, progress toward the Daily Test Goal will be indicated above the result.
  • Page 46 Taking a test CAUTION: Do Not make immediate treatment decisions based on the ColorSure Dynamic Range Indicator feature. Treatment ® decisions should be based on the numerical result and healthcare professional's recommendation and not solely on where your result falls within your range limits. After the result screen appears, a Pattern Message, Mentor Tip or Award may be displayed.
  • Page 47 Taking a test Interpreting unexpected results Refer to the following cautions when your results are higher or lower than what you expect. CAUTION: Warning Low blood glucose results EXTREME LOW GLUCOSE If your blood glucose result is below Below 20 mg/dL 70 mg/dL or is shown as EXTREME LOW GLUCOSE, (meaning the Treat Low...
  • Page 48 Taking a test CAUTION: Warning High blood glucose results EXTREME HIGH If your blood glucose result is above GLUCOSE 180 mg/dL, it may mean hyperglycemia Above 600 mg/dL (high blood glucose) and you should consider re-testing. Talk to your healthcare professional if you are concerned about hyperglycemia.
  • Page 49 Taking a test CAUTION: Repeated unexpected blood glucose results • If you continue to get unexpected results, check your system with control solution. See page 51. • If you are experiencing symptoms that are not consistent with your blood glucose results and you have followed all instructions in this Owner's Booklet, call your healthcare professional.
  • Page 50 Taking a test 1. Remove the lancing device cap Remove the cap by rotating it and then pulling it straight off the device. 2. Cover the exposed lancet tip Before removing the lancet, place the lancet protective cover on a hard surface then push the lancet tip into the flat side of the disk.
  • Page 51 Taking a test 4. Replace the lancing device cap Place the cap back onto the device; turn the cap or push the cap straight in to secure it. Ensure the cap is aligned as shown in the image. It is important to use a new lancet each time you obtain a blood sample.
  • Page 52 ® meter and test strips are working together properly and that the test is performing correctly. (Control solution is available separately.) NOTE: • Use only OneTouch Verio Level 3 Control Solution or ® OneTouch Verio Level 4 Control Solution with your ®...
  • Page 53 Taking a test When to do a control solution test • When you open a new vial of test strips. • If you suspect that the meter or test strips are not working properly. • If you have had repeated unexpected blood glucose readings.
  • Page 54 Taking a test 3. Highlight Control Test, then Settings press Language Wait for the Insert Strip screen to Range/90d appear on the display. Features Messages Bluetooth Control Test 4. Insert a test strip into the test strip port Insert Strip 5.
  • Page 55 Taking a test Preparing the control solution 1. Before removing the cap, shake the vial gently 2. Remove the vial cap and place it on a flat surface with the top of the cap pointing up 3. Squeeze the vial to discard the first drop 4.
  • Page 56 Taking a test 5. Squeeze a drop into the small well on the top of the cap or onto another clean, non- absorbent surface Applying the control solution 1. Hold the meter so that the side edge of the test strip is at a slight angle to the drop of control solution 2.
  • Page 57 Taking a test Viewing your control solution result After the control solution Jul 4 6:30 am is applied, your meter will display a progress screen for approximately 5 seconds. Your mg/dL result is displayed along with the date, time, unit of measure, and (for control solution).
  • Page 58 Level 3 Control Solution and OneTouch Verio ® Level 4 Control Solution ranges printed on its label. Compare the result displayed on the meter to Example range either the OneTouch Verio ® OneTouch Verio Level 3 ® Level 3 Control Solution Control Solution Control or OneTouch Verio Level ®...
  • Page 59 Taking a test Causes of out-of-range results Out-of-range results may be due to: • Not following the instructions for performing a control solution test. • Control solution is contaminated, expired, or past its discard date. • Test strip or test strip vial is damaged, expired, or past its discard date.
  • Page 60 • A blood glucose test taken while fasting should be tagged as Before Meal. In addition to Meal tagging, your OneTouch Verio Reflect ™ Meter includes an Event tagging feature. Event tagging adds information about your health and lifestyle events to your blood glucose results.
  • Page 61 Tagging results 1. View the current blood glucose result on the display The result will automatically receive a Before Meal tag and no Event tag. 2. If a Message appears, press to clear the Message 3. To change to an After Meal tag, press then highlight After Meal and press...
  • Page 62 Tagging results 5. Press to highlight Event Tag, then press mg/dL Before Meal After Meal Event Tag 6. Press to highlight an Event tag, then press You may add more than one Event mg/dL tag to a result. Carbs Stress notes that an Event tag has been added.
  • Page 63 Tagging results 7. When you have finished selecting Event tags, highlight Done and press mg/dL Example The result will be displayed with the tags. Pressing and holding will allow you to edit the tags. NOTE: Use care when adding tags to blood glucose results. When you leave the result screen, the tags and result are stored in the Results Log and cannot be changed.
  • Page 64 Understanding Messages Blood Sugar Mentor Messages overview ™ The OneTouch Verio Reflect Meter reviews your past test ™ results and may display Mentor Tips (guidance), Pattern Messages (insight) or Awards (encouragement). The meter will show you the most appropriate Message if more than one is applicable to your result.
  • Page 65 Low and High Pattern Messages appear when the meter identifies a Pattern of glucose results that fall outside the low and high mealtime range limits set in your meter. Every time you test your blood glucose, your OneTouch Verio Reflect Meter searches for any new Patterns that have ™...
  • Page 66 Understanding Messages Reviewing results that create Patterns There are two ways you can review the individual results that combine to create a Low or High Pattern. To view a Low or High Pattern message after a test, press mg/dL mg/dL Pattern found Before Meal Treat Low.
  • Page 67 Understanding Messages Low (or Hypo*) Pattern Messages appear when any 2 results over the past 5 days are: • within the same 3-hour period • below your low mealtime range limits NOTE: Follow your healthcare professional's advice for treating a low blood glucose result. High Pattern Messages appear when any 3 results over the past 5 days are: •...
  • Page 68 • Update the date and time if you change time zones, or if the time changes due to Daylight saving time. • Test your blood glucose using only one OneTouch Verio Reflect Meter. Using multiple meters may cause you to ™...
  • Page 69 Understanding Messages Understanding Mentor Tips Mentor Tips let you know when your results are consistently in range, and display diabetes management information when results are trending low and high. NOTE: Mentor Tips appear with current results and cannot be viewed later. •...
  • Page 70 Understanding Messages • Near High - Result is in range but close to high range limit. • Well Done - Result is back in range after a series of either 2 low or 3 high results. • Keep It Up - More than 70% of results over the past 7 days were in range.
  • Page 71 Understanding Messages Understanding Awards The OneTouch Verio Reflect Meter tracks the goals outlined ™ below. Each time you earn bronze ( ), silver ( ) or gold ( ) medal status, an Award will appear along with your in-range result. You can review your Awards later in the Summary.
  • Page 72 Summary, Results Log and Trend 90 Viewing the Summary Depending on settings selected the Summary may display results by range, time of day, averages, mealtime averages, Test Tracker progress and Awards. You and your healthcare professional can reference the Summary to identify overall trends in your diabetes management.
  • Page 73 Summary, Results Log and Trend 90 • In Averages, Pattern Messages and Awards, an EXTREME HIGH GLUCOSE result is always counted as 600 mg/dL, and an EXTREME LOW GLUCOSE result is always counted as 20 mg/dL. • The green progress dot will move from left to right as you navigate through the summary screens.
  • Page 74 Summary, Results Log and Trend 90 2. Press to display the Summary Summary by time of day Last 30 days The number of test results that are low, in-range and high, by time of day are displayed. The four time slots are Morning, Afternoon, Evening and Bedtime.
  • Page 75 Summary, Results Log and Trend 90 3. Press to display your overall Averages averages for the past 7, 14 and mg/dL 30 days 7 Days 14 Days 30 Days Example 4. If Basic Mode is off, press Before Meal Avg. display your Before Meal averages mg/dL for the past 7, 14 and 30 days...
  • Page 76 Summary, Results Log and Trend 90 6. If Test Tracker is on, press Summary to display the Daily Test Goal Test Tracker screens 4 out of 8 test(s) completed today. Example 7. If Awards is on, press Award display the Award screens In-Range Award Gold level You've been in range...
  • Page 77 Summary, Results Log and Trend 90 1. From the Main Menu, press May 2 9:31 am to highlight Results Log and press Summary Results Log Trend 90 Settings Up to four results are displayed on Results Log the screen, starting with the most mg/dL recent.
  • Page 78 Summary, Results Log and Trend 90 3. Highlight a result with an icon Jun 11 12:05 am and press The result screen will be displayed mg/dL along with the date and time the result was taken and any tag, Before Meal Pattern or Range Indicator icons.
  • Page 79 Summary, Results Log and Trend 90 Viewing the Trend 90 The OneTouch Verio Reflect Meter averages results over the ™ past 90 days to provide a view of the overall trend of blood glucose results. There must be at least 90 days of results stored in the meter for the first 90-day average to appear.
  • Page 80 Summary, Results Log and Trend 90 The current 90-day average will be displayed as a blood glucose value with the unit of measure. The Trend 90 graph is automatically updated every 14 days. Each point on the graph represents a 90-day average.You can track your Trend 90 visually by following the path of points along the graph.
  • Page 81 Syncing your meter Connecting to a compatible wireless device Turning the BLUETOOTH feature on or off ® In order to connect your meter with your compatible wireless device, the BLUETOOTH feature will need to be ® turned on. The symbol will appear on the meter screen when the BLUETOOTH feature is on.
  • Page 82 Syncing your meter notes if BLUETOOTH ® Bluetooth currently set to On or Off. Turn On to connect with the OneTouch Reveal mobile app. OneTouch 4444. 3. Press to highlight On or Off and press NOTE: The BLUETOOTH feature will turn OFF during a ®...
  • Page 83 Syncing your meter Pairing overview Pairing allows your OneTouch Verio Reflect Meter to ™ communicate with compatible wireless devices. The devices must be within 26 feet of each other to pair and sync. Download the OneTouch Reveal Mobile App from the ®...
  • Page 84 1. Open the OneTouch Reveal Mobile App and follow ® instructions to pair the meter with your compatible wireless device 2. Look for "OneTouch" and the last Take Note 4 characters of the meter serial number on the compatible wireless Now use the...
  • Page 85 Syncing your meter 3. When prompted by the Bluetooth PIN Mobile App, OneTouch Reveal ® the meter will display a six digit PIN number 453201 Cancel Example PIN Enter the PIN number into your compatible wireless device using the keypad. CAUTION: Make sure the PIN you enter on your compatible wireless device matches the PIN on your meter display.
  • Page 86 Syncing your meter The Sync symbol ( ) flashes on the meter display. After syncing, the Sync symbol will disappear and the app will display a list of any new results sent from the meter. You can then share your results with your caregiver or healthcare professional.
  • Page 87 Syncing your meter • The meter is correctly paired with your compatible wireless device. • The BLUETOOTH feature on both devices is running ® (indicated by ) and the devices are within 26 feet of each other. • The meter will attempt to transmit results up to 4 hours after a test, even if the meter appears to be off.
  • Page 88 To transfer meter data, follow the instructions provided with the diabetes management software product to download the results from the meter. You will need a standard micro USB interface cable to connect your OneTouch Verio Reflect Meter to a computer to download results (not ™...
  • Page 89 Adjusting meter settings Settings Menu overview After first time setup, you can use the Settings Menu to adjust the meter settings and access additional features. Time/Date Set the time and date Language Set the language displayed on screens Range/90d • Set Before Meal limits •...
  • Page 90 Adjusting meter settings Navigating to the Settings Menu From the Main Menu, press May 2 9:31 am to highlight Settings and press Summary The Settings Menu is displayed. Results Log Trend 90 Settings Adjusting the time and date You can change the time and date setting whenever needed, such as during travel.
  • Page 91 Adjusting meter settings 1. From the Settings Menu, press to highlight Time/Date and press 2. Highlight the time or date and press 3. Adjust the desired setting and press Repeat this step as necessary. Adjusting the language 1. From the Settings Menu, press to highlight Language and press appears next to the current language set in the meter.
  • Page 92 Adjusting meter settings 1. From the Settings Menu, press to highlight Range/90d (or Range for Basic Mode) and press Your current meter settings are displayed. Range/90d Range Before Meal Range 70–130 mg/dL 70–180 mg/dL After Meal 70–180 mg/dL 90d Target 155 mg/dL Example - Basic Example - Basic...
  • Page 93 Adjusting meter settings Repeat this step to change the High Limit. See page 22 for information about Before and After Meal low and high limits. NOTE: In Basic Mode, range limits are general and are not defined by mealtime. General range limits are pre-set. General range limits pre-set low limit 70 mg/dL...
  • Page 94 Adjusting meter settings The meter is pre-set with a 90 Day Average Target of 155 mg/dL. The minimum 90 Day Average Target is 99 mg/ dL and the maximum is 265 mg/dL. NOTE: Be sure to talk to your healthcare professional about the 90 Day Average Target that is right for you. Turning Basic Mode on or off NOTE: Selecting Basic Mode affects the information the meter displays.
  • Page 95 Adjusting meter settings Basic Mode uses pre-set general range limits which are different from the ones set during first time setup. See page 89 for information on adjusting range limits. Turning the Test Tracker on or off and setting a Daily Test Goal 1.
  • Page 96 Adjusting meter settings Set the Range Indicator icon to emoji or text 1. From the Settings Menu, press to highlight Features and press Your current meter settings are displayed. 2. Highlight Range Indicator and press appears next to the current setting in the meter. 3.
  • Page 97 Adjusting meter settings • If Mentor Tips are turned off, you will no longer see Mentor Tips with results. See page 67 for more information about Mentor Tips. • If Awards are turned off, you will no longer see Awards with results or in the Summary view.
  • Page 98 Adjusting meter settings 1. From the Settings Menu, press Meter Info to highlight Meter Info Serial Number: and press ABC12345 The meter serial number, software Software: version, and unit of measure are PUE_01.01.00 displayed. Units: mg/dL Example 2. Press to view information Meter Info about the last meter error Last Error:...
  • Page 99 Caring for your system Storing your system Once opened, store your meter, test strips, control solution and other items in your carrying case. Keep in a cool, dry place between 41°F and 86°F and below 90% relative humidity. Keep away from direct sunlight and heat. Do Not store the test strip vial in rooms where the air is humid such as the kitchen, laundry room or bathroom.
  • Page 100 Germicidal Wipes* ® containing 0.55% sodium hypochlorite as the active ingredient have been shown to be safe for use with the OneTouch Verio Reflect System and can be obtained ™ from retail websites offering disinfection products, e.g., www.officedepot.com or www.staples.com. For more information on purchase options contact Customer Service.
  • Page 101 Caring for your system Cleaning your meter, lancing device and cap The meter, lancing device and cap should be disinfected at least once per week. Be sure to clean the meter, lancing device and cap before disinfecting. To clean your meter: 1.
  • Page 102 Caring for your system Disinfecting your meter, lancing device and cap The meter, lancing device and cap should be disinfected at least once per week (including all surfaces, test strip port, data port, seams and buttons). Be sure to clean the meter, lancing device and cap before disinfecting.
  • Page 103 • Do Not spray cleaning solution on the meter and lancing device. • Do Not immerse the meter and lancing device in any liquid. The OneTouch Verio Reflect System withstood cleaning ™ and disinfection cycles well in excess of LifeScan's...
  • Page 104 Caring for your system Examples of damage to the meter may include fogged display, cracked housing or lens, illegible labels, button not working or meter malfunction (such as repeated error messages). Examples of damage to the lancing device and cap may include cracking, illegible depth setting numbers and lancing device malfunction (such as failure to load, cock or release).
  • Page 105 Batteries Replacing the batteries Your OneTouch Verio Reflect Meter uses 2x CR2032 lithium ™ batteries. One battery powers the meter only and the other powers the backlight. See page 112 for information on when to change the meter batteries. If the meter does not turn on, or remains dim after pressing a button, check the batteries.
  • Page 106 Batteries 1. Remove the old batteries Start with the meter turned off. Remove the battery cover by pressing and sliding it downward. Pull up firmly on the plastic ribbons. The plastic ribbon with the symbol is for the meter battery, and the plastic ribbon with the symbol is for the backlight battery.
  • Page 107 Batteries Replace the battery cover by sliding it upwards onto the meter. If the meter does not power on after you have replaced the batteries, check that the batteries are correctly installed with the "+" side up. If the meter still does not power on, contact Customer Service.
  • Page 108 Troubleshooting Error and other messages The OneTouch Verio Reflect Meter displays messages when ™ there are problems with the test strip, with the meter or when your glucose levels are above 600 mg/dL or below 20 mg/dL. Improper use may cause an inaccurate result without producing an error message.
  • Page 109 Troubleshooting What it means Warning You may have a very high blood EXTREME HIGH glucose level (severe hyperglycemia), GLUCOSE over 600 mg/dL. Above 600 mg/dL What to do Re-test your blood glucose level. If the result is EXTREME HIGH GLUCOSE again, obtain and follow instructions from your healthcare professional right away.
  • Page 110 Troubleshooting What it means Warning Meter is too cold (below 43°F) to Temperature too low. perform a test. Out of operating range. See Owner’s What to do Booklet. Move the meter and test strips to a warmer area. Insert a new test strip when the meter and test strips are within the operating range (43-111°F).
  • Page 111 Troubleshooting What it means Error 1 There is a problem with the meter. Meter problem. Contact customer What to do service. Do Not use the meter. Contact Customer Service. Contact information for Customer Service is listed at the end of this Owner's Booklet. What it means Error 2 Error message could be caused by a...
  • Page 112 Troubleshooting What it means Error 3 The sample was applied before the Meter was not ready. meter was ready. Retest with a new strip. What to do Repeat the test with a new test strip. Apply a blood or control solution sample only after the Apply Blood or Apply Control Solution screen appears on the display.
  • Page 113 Troubleshooting What to do Repeat the test with a new test strip; see page 30 or page 51. If the error message appears again, contact Customer Service. Contact information for Customer Service is listed at the end of this Owner's Booklet. What it means Error 5 The meter has detected a problem...
  • Page 114 Troubleshooting What it means Be advised Battery power is low but there is still enough battery power to perform a test. Test results will still be accurate. Low Battery. Replace soon. The flashing low battery ( ) icon 2 x CR2032 will continue to appear until the batteries are replaced.
  • Page 115 Meter ™ and laboratory tests are reported in plasma-equivalent units. However, your meter result may differ from your lab result due to normal variation. A result from your OneTouch Verio Reflect Meter is considered accurate when it is ™ within 15 mg/dL of a laboratory method when the glucose concentration is lower than 75 mg/dL and within 15% of...
  • Page 116 • Do Not eat for at least 8 hours before you test your blood. • Take your meter and testing supplies with you to the lab. Testing with your OneTouch Verio Reflect ™ Meter at the lab: • Test within 15 minutes of the lab test.
  • Page 117 System information Technical specifications Assay method FAD-GDH (flavin adenine dinucleotide dependent glucose dehydrogenase) Automatic shutoff Two minutes after last action Battery ratings Two 3.0 V d.c., (2x CR2032 batteries), 15 mA Battery type 2 replaceable 3.0 Volt CR 2032 lithium batteries (or equivalent) BLUETOOTH Frequency range: 2.4-2.4835 GHz ®...
  • Page 118 Approximately 5 seconds Unit of measure mg/dL Weight Approximately <1.87  ounces Your OneTouch Verio Reflect Meter result may vary slightly ™ from your actual blood glucose value. This may be due to slight differences in technique and the natural variation in...
  • Page 119 System information The chart below shows the results of a study where 354 typical users used the OneTouch Verio Reflect Meter ™ to test their blood glucose level. For example, in this study, the OneTouch Verio Reflect Meter gave results within 15% ™...
  • Page 120 System information Regression statistics Samples were tested on one of three test strip lots. Results indicate that the OneTouch Verio Reflect System compares ™ well with a laboratory method. # of # of Tests Slope Intercept Subjects (mg/dL) 1.02 -2.66...
  • Page 121 5.53 2.68 368.7 10.84 2.94 Data generated using the OneTouch Verio Reflect Meter ™ show that the greatest variability observed between test strips from three strip lots when tested with blood is 1.05 mg/dL SD or less at glucose levels less than 75 mg/dL or...
  • Page 122 System information Total Precision (600 Control Solution Tests per Glucose Level) Data generated using the OneTouch Verio Reflect Meter. ™ Glucose Mean Standard Coefficient Level Glucose Deviation of Variation Ranges (mg/dL) (mg/dL) (mg/dL) 30-50 37.74 0.93 2.47 51-110 69.00 1.40 2.02...
  • Page 123 System information Guarantee LifeScan guarantees that the OneTouch Verio Reflect ™ Meter will be free of defects in material and workmanship for three years, valid from the date of purchase. The guarantee extends only to the original purchaser and is not transferable.
  • Page 124 Index 90 Day Average Target ............28, 89 After Meal range limits ............27, 89 After Meal tag ................58 AST ....................34 Awards ..............19, 62, 69, 94 Basic Mode ................29, 92 Batteries, replacing ..............103 Battery low icon ..............5, 112 Before Meal range limits ...........
  • Page 125 Index Event tagging ................58 EXTREME HIGH GLUCOSE message ......46, 107 EXTREME LOW GLUCOSE message ......45, 106 Features ................. 93, 94 Fingertip testing procedure ............30 First time setup ................22 General range limits ..............91 Guarantee ...................121 Hyperglycemia ..............46, 107 Hypoglycemia ..............
  • Page 126 Index Range limits ..................89 Serial number ................95 Settings ..........22, 87, 88, 89, 92, 93, 94 Settings Menu ................88 Software, diabetes management ..........86 Software version ................95 Storing your system ..............97 Sub-error code ................95 Summary ................70, 74 Symbols ..................3, 6 Syncing ..................83 Technical specifications ............
  • Page 128 As your partner in diabetes care, we welcome you to contact us (7 days a week, 8:00 AM - 8:00 PM Eastern Time) at 1 888 567-3003 (English), 1 888 567-3010 (Español), or www.OneTouch.com. Manufactured by: LifeScan Europe GmbH Gubelstrasse 34 6300 Zug Switzerland Patent https://www.onetouch.com/patents...