Media-Related Troubleshooting - MUTOH ValueJet VJ-1204 Quick Reference

VJ-1204 QUICK REFERENCE
No.
5 Is the printer being used in an
environment other than the one
specified, such as in direct sunlight?
(3) When data is sent from the computer, an error occurs at the printer and
nothing is printed
No.
1 Is the type of printer selected correctly
at the computer?
2 Are the interface requirements and
command mode the same on the
computer side and printer side?
(4) Cannot use the computer online using LAN
No.
1 Is the network interface cable
connected correctly?
2 Are the network settings configured
correctly?
3 Match the printer's network settings
with the computer side environment.
4 Does the Data lamp on the operation
panel turn on after sending printing
data from the computer?
5.3.3

Media-related troubleshooting

(1) The media slips or is torn during initialization
NOTE NOTE
• If the media is jammed or torn, remove it according to "5.2 When media is jammed".
No.
1 Are you using the recommended
media?
2 Is the loading position of the media
correct?
3 Is the scroller set correctly?
4 Are there any foreign materials such as
paper attached to the pressurizing
roller?
5 Is the printer being used in an
environment other than the one
specified, such as in direct sunlight?
5-14
Possible cause
Possible cause
Possible cause
Possible cause
Remedy
Only use the printer in an environment that
is specified for use.
Remedy
Check that the printer type settings on the
computer side and printer side are the same.
Remedy
Confirm the types of the cross and straight
cables, and connect the network interface
cable correctly.
Configure the network settings correctly.
Match this product's network settings with
the computer side environment.
If the Data lamp does not turn on, contact the
computer manufacturer.
Remedy
Use the recommended media.
Set the media correctly.
Set the scroller correctly.
Clean the pressurizing roller.
Only use the printer in an environment that
is specified for use.
Reference
Installation
manual
Reference
3.6 Connecting
the printer to a PC
Reference
3.6.3 Connecting
a network interface
cable
"5 Panel setup
menu" in the
Operation Manual
3.6.1 System
requirements
—
Reference
"4.2.1 Media
type" in the Operation
Manual
3.5.2 Setting roll
media
3.5.1 Loading roll
media
4.2.2 Cleaning the
inside of the printer
Installation
manual
5 Troubleshooting