AT&T Definity 7410 User Manual
AT&T Definity 7410 User Manual

AT&T Definity 7410 User Manual

Definity communications system generic 1 and generic 3 and system 75 voice terminal

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AT&T
DEFINITY
and System 75
7410 Plus Voice Terminal User's Guide
®
Communications System
Generic 1 and generic 3

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Summary of Contents for AT&T Definity 7410

  • Page 1 AT&T DEFINITY and System 75 7410 Plus Voice Terminal User's Guide ® Communications System Generic 1 and generic 3...
  • Page 2 NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT AT&T Customer Information Center Contact:...
  • Page 3: Table Of Contents

    Your 7410 Plus Voice Terminal What the Features Do How to Use the Features Special Instructions Conventions Troubleshooting Quick Reference Lists Abbreviated Dialing (AD) Automatic Callback Bridging Call Coverage Call Forwarding All Calls Call Park Call Pickup Conference Drop Hold Intercom (Automatic/Dial) Last Number Dialed Leave Word Calling (LWC)
  • Page 4: Your 7410 Plus Voice Terminal

    Your 7410 Plus Voice Terminal The 7410 Plus voice terminal is designed so that you can conveniently use the many ® features of the DEFINITY Communications System Generic 1 and System 75. Familiarize yourself with your voice terminal, shown in Figure 1 below and explained on the following page.
  • Page 5 This jack is used for connecting a line cord to your voice Line jack terminal. This jack is labeled “LINE.” (on back of voice terminal) When used with [ Select button ring from 8 ringing patterns. When used with [ you can test the lights and ringer on your voice terminal.
  • Page 6: What The Features Do

    What the Features Do Here are brief descriptions of 21 features, including what each one does and how you might want to use it. You will have the Conference, Drop, Hold, Message, Select Ring, Self-Test, Speaker, and Transfer features. In addition, you may have many of the other features listed here;...
  • Page 7 the switchhook. Can also be used with the Conference feature to disconnect the last party added. Use whenever you are using the handset and want to continue using it for another action after ending a call. Hold Puts a call on hold until you can return to it. While a call is on hold, you can place another call, activate another feature, answer a waiting call, or leave your voice terminal to perform another task.
  • Page 8: How To Use The Features

    How to Use the Features The procedures that follow give short, step-by-step instructions for using each of the features. For your convenience, features are listed alphabetically. Special Instructions The first time you use these procedures, you will need to customize them for yourself by following the directions below.
  • Page 9: Conventions

    Conventions The following conventions are used in the procedures: Gray Type Procedural steps in gray type are steps that you should follow if you do not have a button assigned for the feature. This box represents a call appearance button, which is xxxxx used exclusively for placing or receiving calls.
  • Page 10: Abbreviated Dialing (Ad)

    Abbreviated Dialing (AD) To program/reprogram an AD button Note: AD buttons must first be assigned by your System Manager. 6 Press [ 7 Hang up or press [ To place an AD call 1 Press selected [ On a separate sheet of paper, jot down the outside numbers, extensions, and/or feature codes you want to program Note: Each AD button will hold one complete phone...
  • Page 11 On a separate sheet of paper, jot down the outside To program/reprogram an numbers, extensions, and/or feature codes you want to outside number, extension, or feature code program as items on your personal list(s) (see example into a personal list to the left) Note: Each phone number or feature code is stored as a separate item.
  • Page 12: Automatic Callback

    Automatic Callback To automatically place 1 Press [ another call to an extension that was busy, did not answer, or returned a call waiting ringback tone Note: If you send your calls to coverage after activating Automatic Callback, your callback calls will still ring at your extension and will not be redirected to coverage.
  • Page 13: Bridging

    Bridging To answer a bridged call 1 Press [ To use Manual Exclusion 1 Press [ to prevent other bridged terminals from entering a call (on a per call basis) Call Coverage To answer a call for a 1 Press [ co-worker for whom you are a coverage point 1 Press [...
  • Page 14: Call Forwarding All Calls

    Call Forwarding All Calls To temporarily redirect all calls to an extension or outside number of your choice To cancel Call Forwarding Call Park Note: If a [ To park a call at your voice terminal, simply press [ extension (for retrieval at any extension) otherwise, follow the instructions below.
  • Page 15: Call Pickup

    1 Pickup handset or press [ To retrieve a parked call from any extension 2 Dial Answer Back code 3 Dial extension number where call is parked Call Pickup To answer a call placed to 1 Press [ a member of your pickup group when your voice terminal is idle To pick up a call while...
  • Page 16: Drop

    To add a call you’ve put on hold to another call you’re connected to Press [ Press [ To drop the last party 1 Press [ added to a conference call Note: Parties other than the last one must disconnect to be released from the conference call.
  • Page 17: Hold

    Hold To keep a call on hold 1 Press [ while you answer another call, make a call, or perform some other task Note: If you put a conference call on hold, the other parties remain connected. To answer a new call 1 Press [ while active on another 2 Press [...
  • Page 18: Last Number Dialed

    1 Pick up handset To answer any intercom call Last Number Dialed To automatically redial 1 Press [ or Dial Last Number Dialed code the last number you dialed (extension, outside (up to 24 digits) number, or trunk/feature code) Leave Word Calling (LWC) To leave a message after 1 Press [ dialing an extension...
  • Page 19: Message

    To cancel a Leave Word 1 Press [ or Dial Leave Word Calling Cancel code Calling message Note: You cannot cancel 2 Dial extension a message left for an AUDIX subscriber. Note: If reorder tone is heard, message is not canceled;...
  • Page 20: Select Ring (And Ringer Volume)

    Select Ring (and Ringer Volume) To select a 1 While on-hook, press [ personalized ring 2 Press [ 3 Continue to press [ 8 ring patterns 4 When you hear the desired ring pattern, press Note: If you receive a call, go off-hook, or lose power during selection, process is interrupted and you must start again.
  • Page 21: Send All Calls

    Send All Calls To send all calls (except 1 Press [ priority calls) immediately to coverage To cancel Send All Calls 1 Press [ Speaker (and Speaker Volume) 1 Press [ To place a call without lifting the handset, or to 2 Place call or access selected feature use speaker with any 3 Adjust speaker volume if necessary...
  • Page 22: Transfer

    To change from handset While handset is off-hook, press [ to speaker To end a call while 1 With handset on-hook, press [ speaker is active Transfer To send present call to another extension or outside number Speaker You can now hang up handset and call will remain active on speaker Speaker Press [...
  • Page 23: Voice Message Retrieval

    Voice Message Retrieval To retrieve your voice messages when your Message light is on To retrieve voice messages for a co-worker Dial the Voice Message Retrieval code Press [ Note: Do not press [ ] if calling from someone else’s extension; instead, dial your own extension number and your security code, if required.
  • Page 24: Tones And Their Meanings

    Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver). Ringing Tones 1 ring — A call from another extension. 2 rings — A call from outside or from the attendant. 3 rings —...
  • Page 25: Troubleshooting

    Troubleshooting Problem A feature doesn’t Reread the procedure and try again. work as noted in For many features you must lift the handset before you can the book. use the feature. Check with your System Manager to be sure this feature is administered on your voice terminal.
  • Page 26: System 75 Version Notes

    Problem 1 Set the ringer volume to a higher level. The telephone doesn’t ring. 2 Place a test call from another extension to your extension. 3 Check the line cord to make certain that it is securely connected at both ends. 4 If there is still a problem, see your System Manager.
  • Page 27: Key Words To Know

    Key Words to Know To begin or turn on the operation of a feature. activate attendant The person who handles incoming and outgoing calls at the main console. AUDIX Audio Information Exchange, that provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages.
  • Page 28 party A person who places or answers a call. personal list One of the 4 types of Abbreviated Dialing lists; programmable by the System Manager or by you, the user. Contains phone numbers of your choice, and stores each of them as a single-digit list item. personal list item One of the 10 available slots on an Abbreviated Dialing personal list.
  • Page 29: Quick Reference Lists

    Quick Reference Lists Feature Codes Feature Code ABBREVIATED DIALING List 1 List 2 List 3 Program CALL FORWARDING ALL CALLS Cancel CALL PARK Answer Back Feature CALL PICKUP LAST NUMBER DIALED LEAVE WORD CALLING Cancel PRIORITY CALLING SEND ALL CALLS Cancel VOICE MESSAGE RETRIEVAL Coverage...
  • Page 30 Trunk Codes Code Description Item Miscellaneous Description Extension Attendant You may have as many as 3 personal lists, and each list can have either 5 or 10 items; see your System Manager Abbreviated Dialing* Personal List 1 Personal List 2 Personal List 3 Name Name Name...
  • Page 31 AT&T 555-230-743 Graphics © AT&T 1988 Issue 1, May 1992...

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