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Summary of Contents for AT&T 7407
- Page 1 AT&T ® D E F I N I T Y Communications System Generic 1 and System 75 7407 Plus Voice Terminal User's Guide...
- Page 2 NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT AT&T Customer Information Center Contact:...
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Page 3: Table Of Contents
Contents Your 7407 Plus Voice Terminal What the Features Do Voice Features Display Features How to Use the Features Special Instructions Conventions Troubleshooting Quick Reference Lists Voice Features Handset and Speaker Abbreviated Dialing (AD) Automatic Callback Bridging Call Coverage Call Forwarding All Calls... - Page 4 Display Features Activating and Clearing the Display Normal Mode Inspect Integrated Directory Message Retrieval Normal Stored Number Time/Date Timer Tones and Their Meanings Ringing Tones Handset Tones Troubleshooting System 75 Version Notes Key Words to Know Quick Reference Lists...
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Page 5: Your 7407 Plus Voice Terminal
Your 7407 Plus Voice Terminal The 7407 Plus voice terminal is comprehensively equipped so that you can make the ® best use of the many features of the AT&T DEFINITY Communications System Generic 1 and System 75. Familiarize yourself with your 7407 Plus voice terminal, shown in Figure 1 and explained below. - Page 6 Can be used in 3 different ways: 10) Select button 1) Used with [ ], to initiate a self-test of your voice Drop Test terminal; 2) Used with [ ], to select your own personalized Conference Ring ring from among 8 available patterns; 3) Used with [ ] to perform an acoustic test of Sepaker Reset Spkr...
- Page 7 At least 3 of these 10 buttons are devoted to incoming 18) Call appearance/ and outgoing calls (call appearances) and are labeled with feature buttons an extension number; the remainder access features (feature buttons) and are labeled with a feature name. Each has a red in-use light to tell you that this is the line you are using or that this is the line you will get when you lift your handset.
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Page 8: What The Features Do
What the Features Do Here are brief descriptions of 31 features, including what each one does and how you might want to use it. The first 24 are voice features and the final 7 are display features. Note: You will automatically have the following features on your voice terminal: Conference, Drop, Hold, Message, Mute, the Select Button, Select Ring, Self-Test, and Transfer voice features and Normal mode among the display features. - Page 9 Lets you answer a call at your voice terminal for another extension in Call Pickup your pickup group. Use when you wish to handle a call for a group member who is absent or otherwise unable to answer. Note: You can only use this feature if you and the called party have been assigned to the same pickup group by your System Manager.
- Page 10 Initiates an acoustic test of the surrounding environment by Reset Speakerphone using a series of tones. When the tones stop, your speakerphone has finished adjusting itself for optimal performance. It is now ready for use. Use whenever you move your voice terminal to a different location (even in the same room), or whenever the light next to [ ] is fluttering.
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Page 11: Display Features
Display Features Shows you call-related information for an incoming call when you are Inspect already active on a call. Use to identify and screen new calls. Searches for the extension of another user by allowing you to Integrated Directory key in the user’s name with the dial pad. Use as a handy quick reference source for extension number information. -
Page 12: How To Use The Features
How to Use the Features The procedures which follow give short, step-by-step instructions for using each of the voice features and display features. For your convenience, features in both categories are listed alphabetically. Special Instructions The first time you use these procedures, you will need to customize them for yourself by following the directions below. -
Page 13: Conventions
Conventions The following conventions are used in the procedures: Gray Type Procedure steps in gray type are to be followed if you do not have a button assigned for the feature. A shaded box containing xxxxx represents any button xxxxx used exclusively for placing, receiving, or holding calls, and labeled with an extension number (shown here as ). -
Page 14: Troubleshooting
Troubleshooting Later in this guide you will find a short section on troubleshooting. Use the procedures listed here for problems that you may have in using your voice terminal. Quick Reference Lists Following the procedures is a set of quick reference lists. Use them to record your feature codes and trunk codes, Abbreviated Dialing personal list items, and frequently called miscellaneous extensions. -
Page 15: Voice Features
Voice Features Handset and Speaker When placing calls or using the voice features, you have the option of doing so off-hook (by lifting the handset) or on-hook (by pressing [ ] ). If your voice Speaker terminal is set for the Speakerphone feature, pressing [ ] simultaneously Speaker activates the built-in microphone so that you can place and answer calls without... - Page 16 On a separate sheet of paper, jot down the outside To program/reprogram an numbers, extensions, and/or feature codes you want to outside number, program as items on your personal lists(s) (see example extension, or feature code to the left) into a personal list Note: Each phone number or feature code is stored as a separate item.
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Page 17: Automatic Callback
Automatic Callback Press [ ] during call attempt To place another call to Auto Callback [confirmation tone] an extension that was busy, did not answer, or Green light is on until callback is completed returned a call waiting or canceled ringback tone Note: If you send your calls to coverage after activating Automatic Callback, your callback calls... -
Page 18: Call Coverage
Call Coverage 1 Press [ ] of incoming call when ring begins or xxxxx To answer a call for a green light flashes co-worker for whom you are a coverage point Note: The call is not at your terminal until the green light is flashing. -
Page 19: Call Park
Press [ ] again To cancel Call Call Forward or Dial Call Forward Cancel code Forwarding [confirmation tone] Call Park [dial tone] Press [ To park a call at your Transfer extension (for retrieval at Press [ Call Park any extension) or Dial Call Park code [confirmation tone] Press [... -
Page 20: Call Pickup
Call Pickup Press [ To answer a call placed Call Pickup or Dial Call Pickup code to a member of your pickup group Called voice terminal stops ringing You are connected to ringing call 1 Press [ To pick up a call Hold while you are active Present call is put on hold... -
Page 21: Drop
[dial tone] Press [ To add a call you’ve put Conference Ring on hold to another call Held call light flutters; active call light you’re connected to also flutters You are given a new call appearance Press [ ] of call on hold xxxxx Press [ ] again... -
Page 22: Intercom
Intercom 1 Press [ [ringback tone] To make a call to your Icom Auto xxx predetermined Automatic Special intercom ring is sent Intercom partner Note: If call is unanswered, press [ ] while Go to Cover call is ringing if you want to redirect it to coverage. 1 Press [ To dial a call to a Icom Auto xxx... -
Page 23: Leave Word Calling (Lwc)
Leave Word Calling (LWC) 1 Press [ ] any time after you complete dialing To leave a message after [confirmation tone] dialing an extension (when your call is not Message light goes on at called voice terminal answered, you hear a Note: If reorder tone is heard, message is not stored;... -
Page 24: Mute
Mute Note: Use the Mute button in one of the following ways. If your voice terminal has the Speakerphone (speak and listen) feature, use the Mute button to turn off the microphone associated with the built-in speakerphone or the handset. If your voice terminal has the Speaker (listen-only) function, the Mute button affects only the handset. -
Page 25: Reset Speakerphone
Reset Speakerphone You can adjust the speakerphone to the surrounding room acoustics to provide optimal performance. Use the Reset Speakerphone feature in the following ways: Whenever you move your voice terminal to another place (even in the same room) Whenever the green light next to [ ] flutters intermittently Speaker Reset Spkr Note: You may also use this feature when you are on a call in the unlikely event... -
Page 26: Select Ring (And Ringer Volume)
Select Ring (and Ringer Volume) To select a personalized While on-hook, press [ Select ring Green light goes on steadily Press [ Conference Ring Green light next to [ ] winks; current Select ringing pattern plays and repeats every 4 seconds Display shows [ Personal Ring #x ] (x will be a number from 1 to 8) Continue to press [... -
Page 27: Self-Test
Self-Test While on-hook, press [ To test the lights and Select ringer of your voice Green light goes on steadily terminal 2 Press and hold [ Drop Test All columns of lights go on steadily Ringer sounds Display darkens 3 Release [ ] to end test Drop Test Ringer and lights return to pretest state;... -
Page 28: Speaker
Speaker Note: Your voice terminal is set for either the Speaker (listen-only) or the Speakerphone (listen and talk) function. Check with your System Manager to see which of these two features you can use. You can use the Reset Speakerphone feature only if your voice terminal is set for Speakerphone (listen and talk). -
Page 29: Speakerphone
1 Pick up handset To turn off the speaker and return to handset Green light next to [ ] and red light Speaker Reset Spkr next to [ ] go off Mute Speaker goes off To end a call Press [ Speaker Reset Spkr (while handset is on-hook Green light next to [... -
Page 30: Transfer
Red light goes off and other party can hear you again Note: If the handset is active and the Speakerphone feature is not active, the Mute feature turns off the microphone associated with the handset (not the speakerphone). 1 Pick up handset and talk To change from speakerphone to handset Green light goes off next to [... -
Page 31: Voice Message Retrieval
Voice Message Retrieval Dial the Voice Message Retrieval code To retrieve your voice [dial tone] messages when your Message light is on Dial your own extension followed by [ [voice prompting] Note: Do not press [ ] if calling from someone else’s extension;... -
Page 32: Display Features
Display Features Activating and Clearing the Display Your display is automatically activated when you press a call appearance or feature button which requires displayed information. The display screen is usually cleared by pressing [ ] or, for some features, the display automatically returns to normal Normal mode after the information has been displayed for a designated number of seconds. -
Page 33: Integrated Directory
To see who’s on hold Press [ Inspect while on a call Press [ ] of held call xxxxx You remain connected to present call Press [ ] to exit Inspect mode Normal To answer new call Press [ ] (if not already in normal mode) Normal while on a call Finish present call or put on hold... -
Page 34: Message Retrieval
Message Retrieval To see your messages Press [ Msg Rtrv when your Message light 2 Press [ ] to see first message (and then for Next Message is on (while on-hook, each following message) off-hook, or on a call) 1 Lift handset To return a call to message sender 2 Press [... -
Page 35: Normal
1 Press [ To leave Normal Message Retrieval and return to normal display Normal Press [ To return to normal Normal display after using any Display will show call information for active display feature call appearance Stored Number 1 Press [ To see number stored on Stored # an AD button... -
Page 36: Time/Date
Dial selected list item (1, 2, 3...) Stored number shown Press [ ] to return to normal display Normal or begin again at Step 2 to see another stored number 1 Press [ To see the number you Stored # last dialed Press [ Last Dialed... -
Page 37: Tones And Their Meanings
Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver). Ringing Tones 1 ring — A call from another extension. 2 rings — A call from outside or from the attendant. 3 rings —... -
Page 38: Troubleshooting
Troubleshooting Solution Problem Reread the procedure and try again. A feature doesn’t work as noted in For many features you must lift the handset before you can the book. use the feature. Check with your System Manager to be sure this feature is administered on your voice terminal. -
Page 39: System 75 Version Notes
Solution Problem Set the ringer volume to a higher level. The telephone doesn’t ring. Check if you have pressed the "Ringer Off" feature button. Place a test call from another extension to your extension. 4 Check the line cord to make certain that it is securely connected at both ends. -
Page 40: Key Words To Know
Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main telephone console. AUDIX Audio Information Exchange, an optional voice mail and message service which provides coverage for calls to you by recording callers' messages and reporting Leave Word Calling messages. - Page 41 party A person who places or answers a call. personal list One of the 4 type of Abbreviated Dialing lists; programmable by the System Manager or by you, the user. Contains phone numbers of your choice, and stores each of them as a single-digit list item. personal list item One of the 10 available slots on an Abbreviated Dialing personal list.
- Page 42 trunk A telecommunications channel between your switch and the local or long distance calling network. Trunks of the same kind connecting to the same end points are assigned to the same trunk group. trunk code A dial code of 1, 2, or 3 digits which you dial to access a trunk group to place an outside call.
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Page 43: Quick Reference Lists
Quick Reference Lists Feature Codes Code Feature Code Feature CALL PICKUP ABBREVIATED DIALING List 1 LAST NUMBER DIALED List 2 LEAVE WORD CALLING List 3 Cancel Program PRIORITY CALLING CALL FORWARDING SEND ALL CALLS ALL CALLS Cancel Cancel VOICE MESSAGE RETRIEVAL CALL PARK Coverage Answer Back... - Page 44 Abbreviated Dialing* Trunk Codes Personal List 1 Personal List 2 Personal List 3 Code Item Description Name Name Name Miscellaneous Description Extension Attendant * You may have as many as 3 personal lists,and each list can have either 5 or 10 items; see your System Manager...