HP StoreAll 8800 Administrator's Manual page 33

2. Install the credentials for a single HP StoreAll capacity block by running the following four
commands, once for each HP StoreAll capacity block that the hpsp_couplet_info command
lists in Step 1. Replace <MSA_SAS_BASE_ADDRESS> with one of the UUIDs as provided by
the output of the hpsp_couplet_info command.
hpsp_credmgmt --update-cred -s
couplet:couplet/array/<MSA_SAS_BASE_ADDRESS>/mgmtport_a/rw
--cred-type upwpair --cred-username manage --cred-password '!manage'
hpsp_credmgmt --update-cred -s
couplet:couplet/array/<MSA_SAS_BASE_ADDRESS>/mgmtport_a/ro
--cred-type upwpair --cred-username monitor --cred-password
'!monitor'
hpsp_credmgmt --update-cred -s
couplet:couplet/array/<MSA_SAS_BASE_ADDRESS>/mgmtport_b/rw
--cred-type upwpair --cred-username manage --cred-password '!manage'
hpsp_credmgmt --update-cred -s
couplet:couplet/array/<MSA_SAS_BASE_ADDRESS>/mgmtport_b/ro
--cred-type upwpair --cred-username monitor --cred-password
'!monitor'
3. To verify the installation of credentials, list the credentials by entering the following command:
hpsp_credmgmt --get-cred -s couplet:couplet/* --output-sl
The command displays the credentials for your system. Your output would differ from the
following example and reflect your system configuration:
10.125.2.221|monitor|!monitor|couplet:couplet/array/500c0ff1390c0000/mgmtport_b/ro
10.125.2.221|manage|!manage|couplet:couplet/array/500c0ff1390c0000/mgmtport_b/rw
10.125.2.220|monitor|!monitor|couplet:couplet/array/500c0ff1390c0000/mgmtport_a/ro
10.125.2.220|manage|!manage|couplet:couplet/array/500c0ff1390c0000/mgmtport_a/rw
Discovered device is reported as unknown on CMS
Run the following command on the file serving node to determine whether the Insight Remote
Support services are running:
# service snmpd status
# service hpsmhd status
# service hp-snmp-agents status
If the services are not running, start them:
# service snmpd start
# service hpsmhd start
# service hp-snmp-agents start
Alerts are not reaching the CMS
If nodes are configured, and the system is discovered properly but alerts are not reaching the CMS,
verify that a trapif entry exists in the cma.conf configuration file on the file serving nodes.
SIM Discovery
On SIM discovery, use the option, Discover a Group of Systems, for any device discovery.
Configuring HP Insight Remote Support on StoreAll systems 33