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Symptom
Black dots are
The drum cartridge has
printed.
deteriorated or is damaged.
The drum cartridge has
deteriorated or is damaged.
Black lines are
The drum cartridge has
printed.
deteriorated or is damaged.
The narrow glass strip for
the document feeder is dirty.
Dirt appears at
The paper path is dirty.
equal intervals.
The drum cartridge has
deteriorated or is damaged.
Paper feed direction
White dots
The paper is unsuitable.
appear in black
filled areas.
The drum cartridge has
deteriorated or is damaged.
Cause
Replace the drum cartridge with a new
one.
Contact our Customer Support Center.
Contact our Customer Support Center.
Contact our Customer Support Center.
Clean the narrow glass strip.
Refer to "3 Maintenance" > "Cleaning the
Machine" > "Cleaning the Narrow Glass Strip
and Document Presser" in the Administrator
Guide.
Print a few pages to remove the dirt.
Contact our Customer Support Center.
Load suitable paper.
Refer to "Loading Paper" (P.66).
Contact our Customer Support Center.
Image Quality Trouble
Remedy
107
6
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