Dynamic Extension; Handoff From Desk To Your Mobile Device; Handoff From Your Mobile Device To Your Desk - Mitel MIVOICE OFFICE 250 User Manual

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On-switch Dialing - Only able to call internally or other extensions on the system
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Deny Toll - Able to call internally and any number that is considered to be a local
number within your community
3.4

Dynamic Extension

With Dynamic Extension, incoming calls to a user are routed to multiple destinations. For
example, the user's desk phone and mobile phone will ring at the same time. Ringing multiple
destinations is called twinning. This feature must be programmed by SaskTel and can be turned
on or off at the phone.
Note: Each user with active Dynamic Extension will tie up 2 of your lines for the duration of their
calls. Be attentive to how many lines and users you have when asking SaskTel to program this
service.
To activate the Dynamic Extension:
1. Press the Special key and dial 364. Dynamic Extension On will display on your screen.
If your screen displays Cannot Access Feature, then this feature has not been
programmed to your desk phone and you will need to contact SaskTel for additional
programming if required.
As a user with Dynamic Extension, you can use the Handoff feature to toggle the call back and
forth from your cell to your desk phone.

The Handoff function is useful if the user is leaving the work area but wants to remain
connected to an active call or has answered the call on their mobile device and wishes
to resume the call at their desk.

When the call is switching over to the new destination, there may be a momentary break
in audio, which may be noticeable to other parties on the call.

3.4.1 Handoff from desk to your mobile device:

Call has been answered at your desk and you wish to send the call to your mobile phone.
1. While on an active call, press the Special key and dial 388.
2. Handoff in Progress will appear on the display and your mobile phone will begin to ring.

3.4.2 Handoff from your mobile device to your desk:

Dynamic Extension was active on your desk phone so you have answered the call from your
mobile device.
Note: If the user has dialed your mobile number directly this feature will not work.
1. From your desk, do not lift the handset.
2. Press the Special key and dial 388.
3. You will notice the call disconnects from your cell and is now holding on your Call 1 key.
4. Press the Call 1 key and your call is presented to you.
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