Access Voice Mail Away From Your Desk; Access Voice Mail Away From The Office; Access Your Mailbox From Your Desk; Listening To Messages - Mitel MIVOICE OFFICE 250 User Manual

3.9 Voice Mail guide

3.9.1 Access voice mail away from your desk

If working at a different work station within your office, retrieve your voice mail messages by the
following:
1. Dial the voice processing system number 2500. When you hear the Mitel voice
prompts, press *.
2. You will be prompted to enter your mailbox number and passcode.
Note: Your mailbox number is your extension number. If this is the first time you are entering
your mailbox, your passcode will also be your extension number.

3.9.2 Access voice mail away from the office

If you are accessing voice mail from outside the office:
1. Dial the main number to your office.
2. If you hear an Auto-Attendant recording, press *. If someone answers the call, ask to be
transferred to voicemail.
3. If you answered the call, you must press the Transfer key followed by
4. Press *, and you will be prompted to enter your extension (mailbox number) and
passcode.
Functions available for internal and external access:
1) Retrieve new messages
LOGIN
2) Record a message
3) Retrieve saved messages
4) Personal options
5) Messaging options

3.9.3 Access your mailbox from your desk

1. If the message indicator is lit, lift the handset, and press the
have unheard messages, dial 2500 and press *.
2. Enter your voice mail passcode, and press #.
The following options are available:
1) New – Listen to new messages
2) Record– Record and send a voicemail message.
3) Saved – Listen to saved messages
4) Personal options – Change greetings, passcode recorded name, and envelope
information.
5) Messaging options – Cancel unsent messages or recover deleted messages.

3.9.4 Listening to messages

1. Lift your handset, and press the Message
button. If you do not
button.
and hang up.
15