Table Of Contents - Mitel MIVOICE OFFICE 250 User Manual

Table of contents

1.0 GENERAL INFORMATION .............................................................................................. 1
1.1 System overview ......................................................................................................... 1
1.2 Support ........................................................................................................................ 2
2.0 SYSTEM SUMMARY ....................................................................................................... 3
2.1 System configuration ................................................................................................. 3
2.2 User access ................................................................................................................. 3
2.2.1 Phone Administrator .............................................................................................................. 3
2.2.2 Voice Mail Administrator ....................................................................................................... 3
2.3 Contingencies and alternate modes of operation .................................................... 3
3.0 USING THE SYSTEM ...................................................................................................... 3
3.1 Auto-Attendant ............................................................................................................ 4
3.1.0 Day Greeting (2503) .............................................................................................................. 4
3.1.1 Closed Greeting (2504) ......................................................................................................... 4
3.2 Call Record .................................................................................................................. 4
3.2.0 Call Recording message (005) .............................................................................................. 5
3.2.1 How to access Call Recordings ............................................................................................ 5
3.3 Restricted Sets ............................................................................................................ 5
3.4 Dynamic Extension ...................................................................................................... 6
3.4.1 Handoff from desk to your mobile device: ............................................................................. 6
3.4.2 Handoff from your mobile device to your desk: ..................................................................... 6
3.5 Door Relay ................................................................................................................... 7
3.6 Call Pick Up ................................................................................................................. 7
3.7 External Music on Hold .............................................................................................. 7
3.8 Sets and Set Operation............................................................................................... 7
3.8.1 8528/68 Telephone quick reference guide ............................................................................ 7
3.8.4 Answering calls ................................................................................................................... 12
3.8.5 Placing emergency calls ..................................................................................................... 12
3.8.6 Placing intercom calls ......................................................................................................... 12
3.8.7 Placing external calls .......................................................................................................... 12
3.8.8 Redialing external numbers ................................................................................................ 12
3.8.9 Using the directory .............................................................................................................. 12
3.8.10 Placing a page announcement ............................................................................................ 12
3.8.11 Call Logging ........................................................................................................................ 12
3.8.12 Transferring calls to other extensions ................................................................................. 13
3.8.13 Transferring calls to an external number ............................................................................ 13
3.8.14 Placing conference calls ..................................................................................................... 13
3.8.15 Forwarding calls .................................................................................................................. 13
3.8.16 Using Do-Not-Disturb .......................................................................................................... 14
3.9.1 Access voice mail away from your desk ............................................................................. 15
3.9.2 Access voice mail away from the office .............................................................................. 15
3.9.3 Access your mailbox from your desk .................................................................................. 15
3.9.4 Listening to messages ........................................................................................................ 15
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