Do you have a question about the datAshur Pro and is the answer not in the manual?
Questions and answers
Daniel Carter
January 21, 2025
I have not used my datashur for several months and have forgotten my password how can I recover access
1 comments:
Mr. Anderson
February 10, 2025
If you forget the User PIN, you can use the Admin PIN to unlock the drive and set a new User PIN. However, if you forget both the User and Admin PINs, there is no way to recover access to the data. In such a case, you must reset the datAshur PRO. The reset process deletes all data, clears the User and Admin PINs, and creates a new encryption key, reverting the device to the default User PIN of "1-1-2-2-3-3-4-4".
This answer is automatically generated
Daniel Carter
January 21, 2025
how can I recover my password
1 comments:
Mr. Anderson
February 10, 2025
To recover your password for the iStorage datAshur Pro, you cannot retrieve the existing password. Instead, you must reset the device, which will delete all data and create a new encryption key. Follow these steps to reset the device:
1. Press and hold the number 7 button, then press the Key button once and release both buttons. 2. Enter 9-9-9. 3. Press and hold the number 7 button again, then press the Key button once and release both buttons.
After completing these steps, the red LED will fade out, indicating the reset process is complete. The device will revert to the default user PIN (1-1-2-2-3-3-4-4) and must be reformatted before use.
This answer is automatically generated
Daniel Carter
January 21, 2025
How can I recover a forgotten password
1 comments:
Mr. Anderson
February 10, 2025
To recover a forgotten password for the iStorage datAshur Pro, you must reset the device. This process deletes all data, reverts the user PIN to the default (1-1-2-2-3-3-4-4), and forces the creation of a new encryption key. The device will also need to be reformatted. Follow these steps:
1. Press and hold the number 7 button, then press the Key button once and release both buttons. 2. Press 9-9-9. 3. Press and hold the number 7 button again, then press the Key button once and release both buttons.
Once the reset is complete, the red LED fades out.
Need help?
Do you have a question about the datAshur Pro and is the answer not in the manual?
Questions and answers
I have not used my datashur for several months and have forgotten my password how can I recover access
If you forget the User PIN, you can use the Admin PIN to unlock the drive and set a new User PIN. However, if you forget both the User and Admin PINs, there is no way to recover access to the data. In such a case, you must reset the datAshur PRO. The reset process deletes all data, clears the User and Admin PINs, and creates a new encryption key, reverting the device to the default User PIN of "1-1-2-2-3-3-4-4".
This answer is automatically generated
how can I recover my password
To recover your password for the iStorage datAshur Pro, you cannot retrieve the existing password. Instead, you must reset the device, which will delete all data and create a new encryption key. Follow these steps to reset the device:
1. Press and hold the number 7 button, then press the Key button once and release both buttons.
2. Enter 9-9-9.
3. Press and hold the number 7 button again, then press the Key button once and release both buttons.
After completing these steps, the red LED will fade out, indicating the reset process is complete. The device will revert to the default user PIN (1-1-2-2-3-3-4-4) and must be reformatted before use.
This answer is automatically generated
How can I recover a forgotten password
To recover a forgotten password for the iStorage datAshur Pro, you must reset the device. This process deletes all data, reverts the user PIN to the default (1-1-2-2-3-3-4-4), and forces the creation of a new encryption key. The device will also need to be reformatted. Follow these steps:
1. Press and hold the number 7 button, then press the Key button once and release both buttons.
2. Press 9-9-9.
3. Press and hold the number 7 button again, then press the Key button once and release both buttons.
Once the reset is complete, the red LED fades out.
This answer is automatically generated