Table of Contents
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20. How to disable the Timeout Lock in Admin Mode
To disable the Timeout Lock, please follow steps in the table below.
Instructions
1. Unlock the datAshur Pro with Admin PIN
2. Enable Options by pressing the KEY button 3 times -
treble click
3. Within 10 seconds begin to Press button number 8
(Tuv) followed by the number 5 (jkL) button - (85)
4. Press KEY button once
5. Within 10 seconds begin to press the number 0 button
twice (zero,zero) - (00)
6. Press the Key button once
21. How to delete all files in Admin mode
In the event that Admin wants to delete all data stored on the datAshur Pro, please follow the instructions below. All Admin
settings will remain on the datAshur Pro but all data will be deleted and cannot be retrieved and the datAshur Pro will have to
be reformatted (see section 24 or 25)
Caution:
Entering the Admin PIN to access a locked drive will clear the User PIN. For security reasons, we
highly recommend that a new User PIN be created immediately once the drive has been unlocked
using the Admin PIN. Refer to section 13 on page 11.
Instructions
1. Unlock the datAshur Pro with Admin PIN
2. Press the KEY button 3 times (treble-click)
3. Within 10 seconds begin to press the number 3 (Def)
button followed by the number 2 (Abc) button (32)
4. Press KEY button once
5. Within 10 seconds begin to enter your Admin PIN again
6. Press KEY button once
#16
#16
LED
LED State
Red
solid LED followed by a flickering
LED indicating successful Admin PIN entry
Green
&
awaiting new instructions in OPTIONS mode.
Green
&
together
Blinking
Green
Flickering
disabled
LED
LED State
Red
solid LED followed by a flickering
LED indicating successful Admin PIN entry
Green
&
Green
&
together
/
Red
and
Red
and
/
alternately
Red
solid LED to
Green
been deleted
www.istorage-uk.com
www.istorage-uk.com
and
Blue
LED's flickering together
and
Blue
LED's continue to flicker
Green
LED
LED continues to blink
Green
LED - Timeout Lock has been
and
Blue
LED's flicker together
and
Blue
LED's continue to flicker
Green
LED's blink alternately
Green
LED's continue to blink
Red
&
Green
solid LED's to a
flickering LED indicating that all data has
Green
Green
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Need help?
Do you have a question about the datAshur Pro and is the answer not in the manual?
Questions and answers
I have not used my datashur for several months and have forgotten my password how can I recover access
If you forget the User PIN, you can use the Admin PIN to unlock the drive and set a new User PIN. However, if you forget both the User and Admin PINs, there is no way to recover access to the data. In such a case, you must reset the datAshur PRO. The reset process deletes all data, clears the User and Admin PINs, and creates a new encryption key, reverting the device to the default User PIN of "1-1-2-2-3-3-4-4".
This answer is automatically generated
how can I recover my password
To recover your password for the iStorage datAshur Pro, you cannot retrieve the existing password. Instead, you must reset the device, which will delete all data and create a new encryption key. Follow these steps to reset the device:
1. Press and hold the number 7 button, then press the Key button once and release both buttons.
2. Enter 9-9-9.
3. Press and hold the number 7 button again, then press the Key button once and release both buttons.
After completing these steps, the red LED will fade out, indicating the reset process is complete. The device will revert to the default user PIN (1-1-2-2-3-3-4-4) and must be reformatted before use.
This answer is automatically generated
How can I recover a forgotten password
To recover a forgotten password for the iStorage datAshur Pro, you must reset the device. This process deletes all data, reverts the user PIN to the default (1-1-2-2-3-3-4-4), and forces the creation of a new encryption key. The device will also need to be reformatted. Follow these steps:
1. Press and hold the number 7 button, then press the Key button once and release both buttons.
2. Press 9-9-9.
3. Press and hold the number 7 button again, then press the Key button once and release both buttons.
Once the reset is complete, the red LED fades out.
This answer is automatically generated