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User Manual

Remember to save your PIN in a safe place. If lost or forgotten, there is no way to access the drive.
If you are having difficulty please refer to this complete user manual which is loaded on your diskAshur PRO SSD and
is also available at iStorage's website:
www.istorage-uk.com/support
www.istorage-uk.com
FIPS
Level 2 Certified
140-2
SSD
SSD
#1

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Summary of Contents for iStorage diskashur PRO SSD

  • Page 1: User Manual

    Remember to save your PIN in a safe place. If lost or forgotten, there is no way to access the drive. If you are having difficulty please refer to this complete user manual which is loaded on your diskAshur PRO SSD and is also available at iStorage’s website:...
  • Page 2 Copyright © iStorage, Inc 2013. All rights reserved. Windows is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. Distribution of modified versions of this document is prohibited without the explicit permission of the copyright holder.
  • Page 3: Table Of Contents

    14. Setting a Self-Destruct PIN .....................12 15. Performing a Complete Reset ....................12 16. Initializing and formatting the diskAshur PRO SSD after a complete reset .......13 17. Hibernating, Suspending or Logging off from the Operating System ........15 18. diskAshur PRO SSD Setup for Mac OS ...................15 19.
  • Page 4: Introduction

    Looking for the highest level of security for your data while utilizing the fastest USB 3.0 speeds? Look no further than the diskAshur PRO SSD, certified and tested to NIST FIPS 140-2 Level 2 requirements. Sporting an easy-to-use keypad design that is impervious to dust, grit and water. With a software free setup and operation, the diskAshur PRO SSD enables you to access the drive simply and easily with your own unique PIN.
  • Page 5: Connecting Diskashur Pro Ssd

    PRO SSD. diskAshur PRO SSD is designed for portable use without an AC power adapter and in most cases will be able to power on a single USB port. In the event that diskAshur PRO SSD is unable to power on a single USB connection, use the included USB Y-cable.
  • Page 6: Connecting With The Usb Y-Cable

    2. Connecting with the USB Y-cable If none of the diskAshur PRO SSD LED indicator lights power on a single USB connection, use the included USB Y-cable. 1. Attach diskAshur PRO SSD’s integrated USB cable to the female connector of the USB Y-cable.
  • Page 7: Diskashur Pro Ssd Layout

    Any test failure will leave the unit in an interoperable state with the LED flashing. ® 4. First Time Use Before diskAshur PRO SSD can be used, the Admin PIN MUST be set. The LED will display Solid BLUE and Solid GREEN indicate diskAshur PRO SSD is waiting for a PIN to be set.
  • Page 8: Locking The Diskashur Pro Ssd

    LOCK button. If data is still being written to the drive, diskAshur PRO SSD will wait until all data has been written to the drive and then it will lock automatically. Note: The diskAshur PRO SSD cannot be recognized by the operating system in the standby state.
  • Page 9: Adding A New User Pin

    16 digits). The LED will flash GREEN three times, then returns to Solid BLUE and Blinking GREEN. 5. Re-enter the new User PIN and press UNLOCK. The LED stays solid GREEN indicating that the User PIN has been changed successfully. www.istorage-uk.com...
  • Page 10: Setting The Unattended Auto Lock Feature

    To protect against unauthorized access if the drive is unlocked and unattended, diskAshur PRO SSD can be set to automatically lock after a pre-set amount of time. In its default state, the diskAshur PRO SSD Unattended Auto Lock feature is turned off. The Unattended Auto Lock can be set to activate after 5, 10 or 20 minutes.
  • Page 11: Brute Force Protection

    10 more attempts 6. After a total of 20 Attempts the drive will remain locked with the LED flashing quickly. You must now go through the reset process and reformat the drive to be able to use the drive again. www.istorage-uk.com...
  • Page 12: Setting A Self-Destruct Pin

    When used, the self-destruct PIN will delete ALL data, Admin/User PINs and then unlock the drive. Activating this feature will cause the Self-Destruct PIN to become the new Admin PIN and the diskAshur PRO SSD will need to be partitioned and formatted before any new data can be added to the drive.
  • Page 13: Initializing And Formatting The Diskashur Pro Ssd After A Complete Reset

    . Initializing and formatting the diskAshur PRO SSD after a complete reset A complete reset of the diskAshur PRO SSD will erase all information and partition settings. You will need to initialize and format the diskAshur PRO SSD. To initialize your diskAshur PRO SSD, do the following: 1.
  • Page 14 11. Assign a drive letter or path and click Next. 12. Create a volume label, select Perform a quick format, and then click Next. 13. Click Finish. 14. Wait until the format process is complete. The diskAshur PRO SSD will be recognized and it is available for use. www.istorage-uk.com...
  • Page 15: Hibernating, Suspending Or Logging Off From The Operating System

    17. Hibernating, Suspending or Logging off from the Operating System Be sure to save and close all the files on your diskAshur PRO SSD before hibernating, suspending, or logging off from the Windows operating system. It is recommended that you lock the diskAshur PRO SSD manually before hibernating, suspending, or logging off from your system.
  • Page 16: Troubleshooting

    What can I do if I forget the Admin PIN? There is no other way to retrieve the Admin PIN except a complete reset of diskAshur PRO SSD. After a complete reset, all data will be lost and you will need to initialize, allocate and format the diskAshur PRO SSD manually.
  • Page 17 Do I require ‘Admin Rights’ for the diskAshur PRO SSD to work? No, since the diskAshur PRO SSD does not require any software to be installed and the encryption/decryption is performed in Hardware on the drive itself, “Admin Rights” are not required.
  • Page 18: Microsoft Windows

    The issue you are having is being caused by power saving settings on your PC or Laptop so please see below and make the appropriate changes to your computer and this will stop the diskAshur PRO SSD from locking as when your computer is power saving it switches off data to the USB ports and our products see that as `Disconnect` and are designed to lock when this is detected.
  • Page 19 Apple Mac The diskAshur PRO SSD keeps locking after 5-10 minutes on the Macs – This will be due the Mac’s power saving as there is a setting to switch off hard drives that are idle after a fix period of time see below;...
  • Page 20 It can be resolved by either trying all the USB ports on the computer or system as some ports can have less power than others or failing that use the USB Y-Power cable supplied with the diskAshur PRO SSD to ensure the correct power.
  • Page 21: Technical Support

    DAMAGED OR RENDERED DEFECTIVE: 1. AS A RESULT OF ACCIDENT, MISUSE, NEGLECT, ABUSE OR FAILURE AND/OR INABILITY TO FOLLOW THE WRITTEN INSTRUCTIONS PROVIDED IN THIS INSTRUCTION GUIDE: 2. BY THE USE OF PARTS NOT MANUFACTURED OR SOLD BY ISTORAGE; 3. BY MODIFICATION OF THE PRODUCT; OR 4. AS A RESULT OF SERVICE, ALTERNATION OR REPAIR BY ANYONE OTHER THAN ISTORAGE AND SHALL BE VOID.
  • Page 22 © iStorage, 2013. All rights reserved. iStorage Limited, iStorage House, 13 Alperton Lane Perivale, Middlesex. UB6 8DH, England Tel: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277 e-mail: info@istorage-uk.com | web: www.istorage-uk.com www.istorage-uk.com...

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Diskashur pro

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