If lost or forgotten, there is no way to access the drive. If you are having difficulty using your diskAshur DT drive please contact our technical department at ® email address - support@istorage-uk.com or by phone on +44 (0) 20 8991 6260. www.istorage-uk.com...
Box contents ...........................4 1. diskAshur DT Layout ........................5 2. Connecting the diskAshur DT....................6 3. How do I use the diskAshur DT the first time? ................7 4. What if I forget the User PIN? ....................7 5. Entering the Standby Mode ......................8 6.
With an easy-to-use keypad design and software free setup, the diskAshur DT enables you to access the drive with your own unique PIN. Featuring 256 bit hardware encryption and a super-fast USB 3.0 connection, the diskAshur DT provides seamless real-time hardware encryption, keeping your data safe 24/7.
• Return to the previous step when you knowingly entered a wrong PIN • Exit the Admin Mode button can be used to access the diskAshur DT and it can also be used as an OK acknowledgement in the following operations: •...
2. Connect the diskAshur DT to a power outlet using the included AC Adapter. 3. Attach the USB cable to the diskAshur DT drive and to an available USB port on your computer. 4. Turn the power switch on the back of the diskAshur DT to the ON position.
Use your Admin PIN to enter Admin Mode, and then create another User PIN in Admin Mode. NOTE: If you forget or lose your ADMIN PIN there is no way to access the drive. Even an IStorage employee will be unable to help you access your data. In the event that this happens, the only way to use the drive is to do a complete reset, which will reset the encryption key making all data on the drive unrecoverable and restore the to the default Admin PIN 123456.
PIN. 7. Exiting the User Mode To exit the User Mode, press the “Cancel” button on the diskAshur DT keypad. If there is no activity for 5 seconds the drive will lock and go into Standby mode. Alternately, you can turn your diskAshur DT OFF at the power switch on the back of the unit. Once you turn the diskAshur DT ON again, the LED indicator light will be RED, indicating that you are in the Standby Mode.
• No activity was detected within 10 seconds in the Admin Mode. 9. Exiting the Admin Mode To exit the User Mode, press the “Cancel” button on the diskAshur DT keypad. If there is no activity for 5 seconds the drive will lock and go into Standby mode.
• You waited longer than 10 seconds before entering a PIN. • The new PIN was entered incorrectly. 2. If no activity is detected within two minutes in the Admin Mode, the diskAshur DT will return to the Standby Mode. www.istorage-uk.com...
6 digits and a maximum of 16 digits). The LED indicator light will flash GREEN three times. 5. Immediately re-enter the new User PIN and press . The LED indicator light will stay solid GREEN indicating that the User PIN has been changed successfully. www.istorage-uk.com...
To protect against unauthorized access if the drive is unlocked and unattended, the diskAshur DT can be set to automatically lock after a pre-set amount of time. In its default state, the diskAshur DT Unattended Auto Lock feature is turned off. The Unattended Auto Lock can be set to activate after 5, 10 or 20 minutes.
Accordingly, one definition of “breaking” a cryptographic scheme is to find a method faster than a brute force attack. How does the diskAshur DT protect against brute force attack? 1. With the drive locked and in the standby state the LED indicator light will be solid RED.
16. Setting a Self Destruct PIN The diskAshur DT has the ability to set a PIN that will reset the encryption key if needed. By resetting the encryption key all data on the drive will be lost and cannot be recovered.
DT. 18. Initializing and formatting the diskAshur DT after a complete reset A complete reset of the diskAshur DT will erase all information and partition settings. You will need to initialize and format the diskAshur DT. To initialize your diskAshur DT, do the following: 1.
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In the Computer Manage window, click Disk Management. In the Disk Management window, the diskAshur DT is recognized as an unknown device that is uninitialized and unallocated. Note: If the Initialize Disk Wizard window opens, click Cancel. Right-click Unknown Disk, and then select Initialize Disk.
14. Wait until the format process is complete. The diskAshur DT will be recognized and it is available for use. 19. Hibernating, Suspending, or Logging off from the Operating System Be sure to save and close all the files on your diskAshur DT before hibernating, suspending, or logging off from the Windows operating system.
There is no other way to retrieve the Admin PIN except a complete reset of the diskAshur DT. After a complete reset, all data will be lost and you will need to initialize, allocate and format the diskAshur DT manually. Then you will be able to use the default Admin PIN 123456.
The issue you are having is being caused by power saving settings on your PC or Laptop so please see below and make the appropriate changes to your computer and this will stop the diskAshur DT from locking as when your computer is power saving it switches off data to the USB ports and our products see that as `Disconnect` and are designed to lock when this is detected.
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Apple Mac The diskAshur DT keeps locking after 5-10 minutes on the Macs – This will be due the Mac’s power saving as there is a setting to switch off hard drives that are idle after a fix period of time see below;...
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The diskAshur DT will not power on when connected to my computer? This only happens when the computer the diskAshur DT is connected to cannot provide enough power from the USB port to power the drive. This issue only appears on much older computers and/or imbedded systems like USB enabled medical equipment.
DAMAGED OR RENDERED DEFECTIVE: 1. AS A RESULT OF ACCIDENT, MISUSE, NEGLECT, ABUSE OR FAILURE AND/OR INABILITY TO FOLLOW THE WRITTEN INSTRUCTIONS PROVIDED IN THIS INSTRUCTION GUIDE: 2. BY THE USE OF PARTS NOT MANUFACTURED OR SOLD BY ISTORAGE; 3. BY MODIFICATION OF THE PRODUCT; OR 4. AS A RESULT OF SERVICE, ALTERNATION OR REPAIR BY ANYONE OTHER THAN ISTORAGE AND SHALL BE VOID.