Aastra 6771 User Manual
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Aastra 6771 User Manual

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Aastra 6771, 6773, 6775
(OpenPhone 71, 73, 75)
on the OpenCom 1000 Communications System
User Guide

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Summary of Contents for Aastra 6771

  • Page 1 Aastra 6771, 6773, 6775 (OpenPhone 71, 73, 75) on the OpenCom 1000 Communications System User Guide...
  • Page 2 Thank you for choosing this Aastra product. Our product meets the strictest requirements with regard to quality and design. This user guide will show you how to use your Aastra 6771, 6773, 6775 (OpenPhone 71, 73, 75) and answer most of the questions that may arise.

  • Page 3: Table Of Contents

    ContentsTable of Contents Aastra 677x (OpenPhone 7x) System Telephones ... . . 7 Using Your Telephone ..........8 1.1.1...
  • Page 4 Key extensions ..........32 1.4.1 Operating the Key extension Keys .
  • Page 5 2.2.9 “Actions” MenuCard During a Conversation..... . .52 Ending a Call ........... .53 Accepting Calls .
  • Page 6 Using OpenVoice ..........79 5.3.1 Switching the Voicebox On/Off.
  • Page 7 Appendix ..........120 Notes on Disposal .

  • Page 9: Aastra 677X (Openphone 7X) System Telephones

    The Aastra 6771/OpenPhone 71, Aastra 6773/OpenPhone 73 and Aastra 6775/ OpenPhone 75 have the same functionality, the only difference being the size of the display and the number of programmable keys available. The Aastra 6773/ OpenPhone 73 and Aastra 6775/OpenPhone 75 telephones can also be expanded by means of an add-on key extension that offers additional programmable keys (see page 32).

  • Page 10: Using Your Telephone

    Aastra 677x (OpenPhone 7x) System Telephones Using Your Telephone ■ Installation Site starting on page 9 ■ Key Assignments starting on page 11 and Display and MenuCards starting on page 24: These provide an overview of your telephone’s features. Take the time to also read the rest of this user guide and familiarize yourself with the features of your telephone.

  • Page 11: Installation Site

    (“Safety of information technology equipment including electrical business equipment”). For more information on this and a list of headsets which meet these require- ments please refer to our website at www.aastra.de. You can of course also contact the headset manufacturer of your choice. ■...

  • Page 12: Attaching The Pedestals And Adjusting The Inclination

    (a) and push them back in (b). The pedestals lock into place in the notches. There are four positions of inclination possible on the Aastra 6773/ OpenPhone 73 and Aastra 6775/OpenPhone 75 (see A, B, C and D), depending on the direction in which the pedestals have been attached.

  • Page 13: Wall Mounting

    Aastra 677x (OpenPhone 7x) System Telephones Key Assignments 1.1.5 Wall Mounting To mount your telephone onto the wall, remove the pedestals. Using a screw- driver, pry the retention pin (1) for the handset our of its receptacle, turn it upside down (2) and insert it.
  • Page 14 Aastra 6771 PQRS WXYZ – Dial keypad Plus/Minus key Enquiry key C key Headset key MenuCard key Disconnect key ABC key Muting Key Redial key Hands-free/Open-listening key Info key Key assignment on the Aastra 6771 (and on the OpenPhone 71)
  • Page 15 Aastra 6773 PQRS WXYZ – Dial keypad Plus/Minus key Enquiry key C key Headset key MenuCard key Disconnect key ABC key Muting Key Redial key Hands-free/Open-listening key Info key Key assignment on the Aastra 6773 (and on the OpenPhone 73)

  • Page 16: Dial Keypad With Abc Assignment

    Redial key Hands-free/Open-listening key Info key Key assignment on the Aastra 6775 (and on the OpenPhone 75) 1.2.1 Dial Keypad with ABC Assignment This is for dialling telephone numbers or entering text. The key label does not show all the available letters and special characters. For more information,...

  • Page 17: Menucard Key

    Aastra 677x (OpenPhone 7x) System Telephones Key Assignments 1.2.2 MenuCard Key Shows MenuCards in the display. ■ Short key press: A selection of features that can be used in the current device status (e. g. during a call) is shown.

  • Page 18: C Key

    Aastra 677x (OpenPhone 7x) System Telephones Key Assignments 1.2.7 C Key (Clear key) to delete input, entries and lists. ■ Short key press: Input (e. g. the last digit of an entered call number) or list entries in the menu (e. g. an entry in the call list) will be deleted.

  • Page 19: Hands-Free/Open-Listening Key

    Aastra 677x (OpenPhone 7x) System Telephones Key Assignments 1.2.12 Hands-Free/Open-Listening Key To make calls using the microphone and/or the loudspeaker. The illumi- nated LED of the key indicates that hands-free telephoning is activated. The LED flashes when open-listening is activated.

  • Page 20: Plus/Minus Key

    Aastra 677x (OpenPhone 7x) System Telephones Key Assignments 1.2.14 Plus/Minus Key This key offers various functions, which depend on the device’s current status ■ It adjusts the volume during open-listening/hands-free mode, ■ It adjusts the volume when making a call via the handset, ■...

  • Page 21: Programmable Keys

    Aastra 677x (OpenPhone 7x) System Telephones Key Assignments 1.2.16 Programmable Keys The additional keys to the left of the display are freely programmable (with the exception of the device key, see also the section on Call Keys starting on page 19). The system administrator can assign other internal call numbers to these keys for you as additional keys.
  • Page 22 Aastra 677x (OpenPhone 7x) System Telephones Key Assignments Function MULTIPLE key This key is configured on multiple inter- nal telephones so that it can be used collectively by the team, see page 21. “Team” direct call key You can use this key to call and take calls for a (specific) team member, see page 21.
  • Page 23 Aastra 677x (OpenPhone 7x) System Telephones Key Assignments Direct Call Key with Signalling “Direct call keys with signalling” are special call keys which enable you to dial a specific number. You can also program an internal call number on the “direct call key with signalling”...

  • Page 24: Labelling The Keys

    1.2.18 Labelling the Keys Label Strip The five keys above the display on the Aastra 6771/OpenPhone 71 and Aastra 6773/OpenPhone 73 can be programmed as call keys or programmed with destinations or functions. The programming/assignment does not appear in the display.
  • Page 25 Insert the cover in the slot and slide it down until it snaps into place. Printing Label Strips You can program destination keys and print paper label strips for an Aastra 6771/ OpenPhone 71, Aastra 6773/OpenPhone 73, Aastra 6773ip/OpenPhone 73 IP and a Key extension of the type Aastra M671/KeyExtension 73P via the communication system’s Web configuration programme.

  • Page 26: Display And Menucards

    Aastra 677x (OpenPhone 7x) System Telephones Display and MenuCards Changing the Default Text of a Programmed Feature Key Press the key (long key press), then … select Change text Press OK. In the following MenuCard under enter the text (see Text: also the chapter on Entering Text starting on page 31).

  • Page 27: Info Line(S)

    ■ the current call variant. The Aastra 6775/OpenPhone 75 also displays the day of the week and the date in the second info line. During a call the current charge counter (if configured) or the call length (time) and annotation texts are displayed. During an enquiry call you...

  • Page 28: Key Lines

    1.3.3 Key Lines The display next to the keys is assigned to them on a line-by-line basis. Depending on the type of key, the following display texts are shown. On the Aastra 6771/ OpenPhone 71 the display always shows the active line.

  • Page 29: Menucard Display

    All the features of your telephone and the system are controlled via display windows like the ones on your PC. These display windows look like index cards and are called MenuCards. On the Aastra 6771/OpenPhone 71, the display shows the active line of the MenuCard.

  • Page 30: Invoking Menücards And Selecting Items From The List

    Aastra 677x (OpenPhone 7x) System Telephones Display and MenuCards 1.3.5 Invoking MenüCards and Selecting Items from the List Use the keys described in the section entitled Key Assignments starting on page 11 to invoke a MenuCard (see the table on Invoking MenuCards via the Keypad on page 28).

  • Page 31: Setting Windows And Their Characteristics, Toggling

    Aastra 677x (OpenPhone 7x) System Telephones Display and MenuCards Selecting Items from MenuCard Lists Escape key This cancels your selection/entry without making any short press changes and takes you back to the next highest branch of the menu tree. Escape key This closes the MenuCard without making any changes.

  • Page 32: Entering/Deleting Digits

    Aastra 677x (OpenPhone 7x) System Telephones Display and MenuCards 1.3.7 Entering/Deleting digits 11:45 Dest.:6284722 Int. ext..calls Aastra 6773/OpenPhone 73 display In an input line (e. g. for a telephone number) you can make entries/changes straight away. The cursor indicates the position at which the input or deletion is made.

  • Page 33: Entering Text

    Aastra 677x (OpenPhone 7x) System Telephones Display and MenuCards 1.3.9 Entering Text In input lines for text, the numerical keypad automatically switches to the entry of letters. You can enter the following characters by repeatedly pressing the number key: Character 1?!, .: ;“’...

  • Page 34: Automatic Exit

    All inputs that have been saved in the MenuCards remain intact when you exit the menu. Key extensions With a key extension you can extend your Aastra 6773/6773ip (OpenPhone 73/ 73 IP) and Aastra 6775/6775ip (OpenPhone 75/75 IP) system telephone with addi- tional freely programmable keys. The main menu and call number functions can be stored on these keys.
  • Page 35 60 storage loca- tions on each key extension – Labelling of the keys over the display; each key is as- signed to a display line Level keys Fig. left: Key extension Aastra M671/KeyExtension 73P; Fig. right: Key extension Aastra M676/KeyExtension 75D...

  • Page 36: Operating The Key Extension Keys

    The KeyExtension Aastra M671/KeyExtension 73P has only one level. 1.4.3 Labelling a Key on the Key extension Paper strips are used for labelling the keys on the Aastra M671/KeyExtension 73P key extension. On the Aastra M676/KeyExtension 75D, the keys are labelled either automatically with a default text (e.
  • Page 37 Aastra 677x (OpenPhone 7x) System Telephones Using a Headset Read the instructions for the headset in the user guide. The headset can be used in combination with the handset and the other keys on your system telephone (e. g. hands-free/open-listening key ).
  • Page 38 Aastra 677x (OpenPhone 7x) System Telephones Using a Headset Situation: Operation: Result: You are telephoning in Press the headset Hands-free/open- hands-free/open- key. listening is ended (LED of listening mode (the the key is off ); you handset is on the hook,...
  • Page 39 For more information on this and a list of headsets which meet these requirements, please refer to our website at www.aastra. You can of course also contact the headset manufacturer of your choice.

  • Page 40: Telephoning

    Telephoning General Functions Telephoning General Functions 2.1.1 Assignment of Internal and External Call Numbers Your telephone’s internal number is assigned when the communications system is configured. The number is linked to your terminal’s call key 1 (call key) so you can receive calls on this key. You can also have several internal numbers on dif- ferent call keys on your system telephone.

  • Page 41: Signalling On The Call Keys

    Telephoning General Functions 2.1.2 Signalling on the Call Keys The LEDs and symbols on the call keys indicate the following states: First call LED flashes rapidly Bell is displayed Further call LED flashes rapidly Bell is displayed Key seized LED on Arrow is displayed Call held LED flashes slowly...

  • Page 42: Entering Numbers / Dialling Using The Call And Destination Keys

    Telephoning General Functions Note: If your telephone has an internal preferred direction, you must first enter the code digit to reach an eternal number, including for enquiry calls and call diversion. 2.1.4 Entering Numbers / Dialling Using the Call and Destination Keys You can configure keys on your telephone to always dial a specific number.

  • Page 43: Block Dialling/Automatic Dialling

    Telephoning General Functions 2.1.7 Block Dialling/Automatic Dialling Settings If you activate the menu item in the MenuCard, 4 En-bloc dialling you can enter all call numbers (and correct or add digits to them, if necessary) without lifting the handset (see MenuCard “Phone Settings” starting on page 99). The number is displayed in the info line.

  • Page 44: Adjusting The Volume With The Plus/Minus Key

    Telephoning General Functions 2.1.10 Adjusting the Volume with the Plus/Minus Key Use the plus/minus key to adjust ■ the volume of the loudspeaker in hands-free/open-listening mode, ■ the volume of the handset during a call via the handset, ■ the volume of the headphone during a call via a headset, ■...

  • Page 45: Hands-Free, Open-Listening Mode

    Telephoning General Functions The procedure described also works in reverse order, e. g. you can also first lift the handset, then press a call key or the hands-free/open-listening key, and then the redial key. Extended Redial List The normal redial list saves the last ten numbers dialled. The eleventh entry then overwrites the oldest entry.

  • Page 46: Blocked/Unblocked Call Numbers

    Telephoning General Functions Initiating a Hands-Free Call Instead of lifting the handset, press the open-listening/hands-free key . End the call by pressing the hands-free/open-listening key again. 2.1.13 Blocked/Unblocked Call Numbers Your telephone can be blocked from dialling all or selected external numbers, so that your trunk line access is restricted.

  • Page 47: Transmission Of Call Numbers

    Telephoning General Functions 2.1.16 Transmission of Call Numbers With ISDN there are different features which allow or prevent the transmission of (external) call numbers between subscribers. “CLIP” Feature “CLIP” is an abbreviation for “Calling Line Identification Presentation”. The caller’s call number (if transmitted) is displayed by means of the corresponding call key. If this number is also stored in your telephone book, the caller’s name is displayed.

  • Page 48: Menucards Before And During A Call

    Telephoning General Functions 2.1.17 MenuCards Before and During a Call When your telephone is in the idle or the connection state, a short press of MenuCard key provides you with state- dependent MenuCards displaying frequently used features you can activate. Example: Another telephone in your pick-up group rings, and you want to answer the call.
  • Page 49 Telephoning General Functions Dir. pick-up Note: You cannot use the function to pick up calls on the Partner direct Call key. In a team you can – if this has been configured – accept these calls with the corre- sponding Partner direct Call key. suppress tel.no.

  • Page 50: Making External/Internal Calls

    Telephoning Making External/Internal Calls Making External/Internal Calls 2.2.1 Making Internal Calls on a Telephone with an Internal Preferred Key Lift the handset (your call key or INTERNAL key is seized). Press the desired call key or INTERNAL key (hands-free mode). Press the headset key (Headset operation requires that the headset is switched on, see page 101).

  • Page 51: Making External Calls On A Telephone With An External

    Telephoning Making External/Internal Calls 2.2.3 Making External Calls on a Telephone with an External Preferred Key Lift the handset (your call key or EXTERNAL key is seized). Press the desired call key or EXTERNAL key (hands-free mode). Press the headset key (Headset operation requires that the headset is switched on, see page 101).

  • Page 52: Using Destination Keys To Make Calls

    Telephoning Making External/Internal Calls 2.2.5 Using Destination Keys to Make Calls You can assign telephone numbers to programmable keys and save them. To dial a programmed number, press the destination key. Then lift the handset or press the desired call, the hands- free/open-listening key or headset key.

  • Page 53: Actions" Menucard On Busy

    Telephoning Making External/Internal Calls Call back : You leave your call-back request with the called subscriber (see also the section on Call-back starting on page 62). DTMF post dial… The Option switches the telephone to post-dialling of DTMF signals. WAP portal : You can access WAP(WML) pages in the Internet via addresses (URLs, Uniform Resource Locators) predefined by your system administrator or you can enter a URL yourself.

  • Page 54: Actions" Menucard During A Conversation

    Telephoning Making External/Internal Calls Override blocking : Your call is signalled to the subscriber you have called, even if they have active call waiting protection (see also the chapter on MenuCard “Protection” starting on page 101). WAP portal : You can access WAP(WML) pages in the Internet via addresses (URLs, Uniform Resource Locators) predefined by your system administrator or you can enter a URL yourself.

  • Page 55: Ending A Call

    Telephoning Ending a Call Ending a Call To end a call, replace the handset or press the disconnect key, in hands-free mode, press the hands-free/open-listening key, in headset mode, press the headset key. Accepting Calls 2.4.1 By Lifting the Handset or Pressing a Key Normal Call Lift the handset.

  • Page 56: Calls During A Conversation

    Telephoning Accepting Calls Press the call key to which the call is being signalled (hands- free mode). Note: You cannot divert an internal telephone number to a virtual telephone number. The OpenCom 1000 cannot carry out such a double diversion. 2.4.2 Calls During a Conversation On the Same Call Key The following operational procedure is only possible for external calls if your...
  • Page 57 Telephoning Accepting Calls On a Different Call Key You are speaking on the telephone, hear the call waiting tone and see the call on your display. Press the flashing call key. This puts your first call on hold and connects you to the new caller. Replace the handset to end the current call or press the dis- connect key.

  • Page 58: Actions" Menucard For Incoming Calls

    Telephoning Enquiry, Toggling, Transfer and Conference 2.4.3 “Actions” MenuCard for Incoming Calls You receive a call. Briefly press the MenuCard key, then select … Paging : To answer the paging messages shown on your display. Deflect call : If you do not want to take a call yourself you can divert it to another subscriber after entering the number of that subscriber as Dest.

  • Page 59: Transferring An Internal/External Call To An Internal Subscriber

    Telephoning Enquiry, Toggling, Transfer and Conference press the key of the held subscriber (the LED of this call key flashes and arrow symbol is displayed) or the R key. End the enquiry/toggling by replacing the handset or pressing disconnect key. Now press the call key of the caller on hold or the R key.

  • Page 60: Transferring An External Call To An External Subscriber

    Telephoning Enquiry, Toggling, Transfer and Conference 2.5.3 Transferring an External Call to an External Subscriber Actions You can only transfer a call to an external subscriber via the MenuCard (for a subscriber on hold). To do this, briefly press the MenuCard key. Select the menu item.

  • Page 61: Internal/External Three-Party Conference

    Telephoning Enquiry, Toggling, Transfer and Conference Notes : You can note a telephone number during a call. Under , enter the Dest. number and a , if required, and the number. Later, you can then call Text Save now the noted number via Dial WAP portal : You can access WAP(WML) pages in the Internet via addresses...
  • Page 62 Telephoning Enquiry, Toggling, Transfer and Conference During a conference Every participant in a conference can also make an enquiry call to another sub- scriber or transfer the conference to another subscriber. Enquiry To make an enquiry call to another subscriber during a con- ference, press an INTERNAL-EXTERNAL key.

  • Page 63: Special Calls/Functions

    Telephoning Special Calls/Functions Special Calls/Functions 2.6.1 Announcements Announcements can only be made to system terminals. Announcements cannot be made to IP system telephones. Your system administrator must configure the relevant authorisation for your telephone if you want to use this function. Making an Announcement Briefly press the MenuCard key while the receiver is on the hook and...

  • Page 64: Call-Back

    Telephoning Special Calls/Functions you can immediately respond to the announcement (see also the section on MenuCard “Protection” starting on page 101). 2.6.2 Call-back If you have called a subscriber who is busy, you can leave a call-back request (see the section on “Actions” MenuCard on Busy starting on page 51). You must be authorised to use this function in order to do so.

  • Page 65: Speed Dialling

    Telephoning Special Calls/Functions (long key To delete the entire list, long press the C key. press) Confirm with the OK key. 2.6.3 Speed dialling Speed dialling numbers can be configured for your communications system. This enables you – if you have the authorisation required – to dial external numbers by entering the relevant speed dialling number.

  • Page 66: Making Calls From The Telephone Book

    Telephoning Making Calls from the Telephone Book Activation of the “Recording” function is signalled to all callers participating in a call by a tone. You will see the text on the display during recording. ecord End Recording Replace the handset to end recording. Briefly press the MenuCard key and select the menu item recording on/off...

  • Page 67: Telephone Book" Menucard

    Telephoning Making Calls from the Telephone Book 2.7.2 “Telephone book” MenuCard Briefly press the ABC key. You will see the menu item Name: Enter a name or a letter to search a name (see Entering Text on page 31). After pressing the OK key, you will see the telephone book beginning with the characters you entered.
  • Page 68 Telephoning Making Calls from the Telephone Book Note: Your system administrator will provide you with the access data you need (IP address, user name and password). Only you can view the entries in your personal telephone book can on your tele- phone.

  • Page 69: Ip Telephones (Voice Over Ip)

    The following IP system telephones are suitable, e. g. Aastra 6773ip/ OpenPhone 73 IP and Aastra 6775ip/OpenPhone 75 IP. These telephones offer the same range of functions that the Aastra 6773/OpenPhone 73 and Aastra 6775/ OpenPhone 75 standard system telephones offer and are operated in exactly the same way.

  • Page 70: Ip System Telephone Ports

    IP Telephones (Voice over IP) IP System Telephone Ports IP System Telephone Ports IP system telephones have additional ports that are not included with the standard system telephones. Above the display on the back of the device there are two RJ45 jacks for connecting the data line(s). These ports are labelled LAN and PC.

  • Page 71: Notes For The System Administrator

    IP Telephones (Voice over IP) Notes for the System Administrator Notes for the System Administrator Please note: For feeds to IP system telephones, Power-over-Ethernet function in accordance with IEEE 802.3af - class 3 standard is required! Note: Use a shielded CAT-5 Ethernet cable (STP cable, Shielded Twisted Pair cable) to connect an IP telephone to a Local Area Network (LAN).

  • Page 72: Team Functions

    Team Functions TOP TEAM Function Team Functions Your system administrator can combine several telephones to make up a team and program the call keys on those telephones with team functions. As a team member, you will be able to see which team members are telephoning on your tel- ephone’s display.
  • Page 73 Team Functions TOP TEAM Function In the example, the team consists of three members: telephone 1 with the internal call number 10, telephone 2 with the internal call number 11 and telephone 3 with the internal call number 12. Calls to your telephone number are signalled visually and acoustically on your INTERNAL key (I).

  • Page 74: Broker's Team Function

    Team Functions BROKER’S TEAM Function BROKER’S TEAM Function External Internal Internal call numbers call numbers call numbers on the call keys 4701 20 E(xternal) 4701 21 E(xternal) Telephone 1 4701 21 E(xternal) I(nternal) ME(xternal) ME(xternal) Telephone 2 ME(xternal) I(nternal) ME(xternal) ME(xternal) Telephone 3 ME(xternal)
  • Page 75 Team Functions BROKER’S TEAM Function current line or another EXTERNAL key (E) or MULTIPLE EXTERNAL key (ME)). Any member of the team can pick up the held line by pressing the key again. If a held line is not answered within 20 seconds, there is a recall to the team member who placed the line on hold.

  • Page 76: Parallel Team Function

    Team Functions PARALLEL TEAM Function PARALLEL TEAM Function External Internal Internal call numbers call numbers call numbers on the call keys 4701 20 E(xternal) 4701 21 E(xternal) 4701 21 E(xternal) Telephone 1 I(nternal) T(eam) T(eam) ME(xternal) ME(xternal) ME(xternal) Telephone 2 T(eam) I(nternal) T(eam)
  • Page 77 Team Functions PARALLEL TEAM Function Team direct call key (T), you can switch this off and on as required by means of the “Team ringing” function. Calls from external lines are signalled on the EXTERNAL keys (E). At the same time, call signalling occurs on the team members’...

  • Page 78: Executive-Secretary Function

    Team Functions EXECUTIVE-SECRETARY Function EXECUTIVE-SECRETARY Function External Internal Internal call numbers call numbers call numbers on the call keys 4701 10 I(nternal) 4701 11 MI(nternal) Telephone 1 P(artner) CC Executive P(artner) MI(nternal) P(artner) CC Telefon 2 P(artner) Secretary I(nternal) MI(nternal) MI(nternal) Telefon 3 P(artner)
  • Page 79 Team Functions EXECUTIVE-SECRETARY Function external line by dialling the external line code digit. Your telephone number is then busy. You can also use the secretary’s MI key to make calls, in which case that telephone number is busy. If you want to contact the secretary directly, just press the Partner direct call key (P).

  • Page 80: Openvoice 500: Setting Up And Querying Your Voicebox

    OpenVoice 500: Setting up and Querying Your Voicebox The Voicemail Key OpenVoice 500: Setting up and Querying Your Voicebox OpenVoice 500 is an integrated voicebox system for the OpenCom 1000 commu- nications system. With this programme, callers can leave messages for you when you are not available.

  • Page 81: Voicebox" Menu Card In The Idle State

    OpenVoice 500: Setting up and Querying Your Voicebox “Voicebox” Menu Card in the Idle You can also use the Voicemail Key to access all functions, such as editing the mes- sages saved and configuring the voicebox. These functions are provided in the Voicemail Key’s Menu Card.

  • Page 82: Listening To Messages

    OpenVoice 500: Setting up and Querying Your Voicebox Using OpenVoice Briefly press the Voicemail Key (in the idle state). Select the type of call diversion you want: Divert ■ : The call will be diverted to your voi- cebox immediately; it will not be indicated on your INTERNAL/EXTERNAL key (call key).
  • Page 83 OpenVoice 500: Setting up and Querying Your Voicebox Using OpenVoice Press 1. You will see an overview of the messages that have been saved, like the one illustrated below: Internal call 11:45 Mon.29.Jan.2007 110: messages +120, 01/27 04:13 PM -Lange, 01/26 11:43 AM -Peters, 01/26 11:10 AM main.menu Select the entry you want using the arrow key.

  • Page 84: Calling Someone Back

    OpenVoice 500: Setting up and Querying Your Voicebox Using OpenVoice 5.3.3 Calling Someone Back If a caller’s number was transmitted when they called, you can call them back. While you are listening to the message, [6 call will appear on the display. Press 6. back] You will be connected with the caller.

  • Page 85: Connections To Other Telephones

    OpenVoice 500: Setting up and Querying Your Voicebox Using OpenVoice Enter the number of the voicebox you want to reach. Press OK to confirm your choice. You can record your message after you hear the signal. The time available for recording your message is shown on the display.

  • Page 86: Remote Query Of Messages

    OpenVoice 500: Setting up and Querying Your Voicebox Configuring the Voicebox 5.3.7 Remote Query of Messages You can call up your voicebox from any external telephone (from home, for example), by dialling the remote query number. Your system administrator will tell you what the number is.
  • Page 87 OpenVoice 500: Setting up and Querying Your Voicebox Configuring the Voicebox Briefly press the voicemail key (in the idle state). Lift the handset or press the hands-free/open- listening key. Enter your PIN, if you have one, and press OK. greetings menu Press 2.

  • Page 88: Using A Pin To Protect Your Voicebox

    OpenVoice 500: Setting up and Querying Your Voicebox Configuring the Voicebox 5.4.2 Using a PIN to Protect Your Voicebox You can listen to messages on your voicebox from your telephone without using a PIN (Personal Identification Number). Having a PIN does however provide you with the following protection against misuse: ■...

  • Page 89: E-Mail Notification Of New Messages

    OpenVoice 500: Setting up and Querying Your Voicebox Configuring Your Voicebox from 5.4.3 E-mail Notification of New Messages If your system administrator has set up your voicebox to send you an e-mail when a new message arrives, you can enter and modify your personal e-mail address in your voicebox.
  • Page 90 OpenVoice 500: Setting up and Querying Your Voicebox Configuring Your Voicebox from 3. Call up the OpenVoice menu. 4. Select the OpenVoice boxes entry from the menu on the left. You will see an overview of the available voiceboxes. 5. Click on the entry for your voicebox in the column in the table marked Box name or in the column marked Call number.

  • Page 91: Overview: Voice Menu

    OpenVoice 500: Setting up and Querying Your Voicebox Overview: Voice Menu Overview: Voice Menu (box no.): welcome Voicemail menu (number of) messages Briefly press the ± Divert VoiceMail („VM“) ± Divert after time feature key in ± Divert on busy the idle state Listening to and editing (box no.): messages...

  • Page 92: Features And Menucards

    Features and MenuCards How to Set Features Features and MenuCards How to Set Features You can set the features of your telephone and system in several different ways: Using MenuCards Call up the MenuCards using the appropriate keys as described in the chapter on Display and MenuCards starting on page 24 and define your settings.

  • Page 93: Special Features

    Features and MenuCards Main Menu menu as well as in the MenuCard, which you can call up by Active features long pressing Info key You can also use the main menu to program features on a key. Long press the MenuCard key or short press the MenuCard key if the tele- phone is idle, and select the menu item .

  • Page 94: Menucard "Calls

    Features and MenuCards Main Menu 6.2.2 MenuCard “Calls” 1ƒCalls then select , followed by … 1ƒCall lists Select followed by … 1 Missed calls ■ : Here you can see a list of the telephone numbers of callers who have tried to reach you. Up to ten entries are stored. Further incoming entries overwrite the oldest entry, while the newest entry is always in the line at the top.

  • Page 95: Received Calls

    Features and MenuCards Main Menu call list on one telephone, it is also deleted on the other tele- phones. If you have switched off the call list on one of these tele- phones (see menu item ), calls to all the other tel- Activate ephones, but not calls to this phone, are added to the call list.

  • Page 96: Deflect Call

    Features and MenuCards Main Menu Tip: If you assign a hunt group number to a feature key, you can log on and log off to all your hunt groups by pressing a single key (see also Programming Features starting on page 115). 4 Team ringing : Depending on how your team workstation is set up, your tele- phone may be equipped with MULTIPLE keys, Partner direct call keys or Team...

  • Page 97: Menucard "Call Diverted

    Features and MenuCards Main Menu 6.2.3 MenuCard “Call diverted” Here you can divert calls made to you to another number and determine whether this diversion will apply only to internal calls, only to external calls or be general – for all calls. You can also decide where calls should be diverted to, specifying an internal or external number as the destination for diverted calls.

  • Page 98: Menucard "Messages

    Features and MenuCards Main Menu press the relevant call key). The procedure is then identical to that for pro- Divert phone gramming (see page 95). If the key you have diverted is assigned to a display line, a corresponding call diversion symbol (pictogram) is shown in this line.
  • Page 99 Features and MenuCards Main Menu Note: If you have receive a new message, the key’s LED flashes . You can then view the message with a single key press. 1 Answer msg. ■ : A list of senders of messages is displayed. Select an entry, press then select …...
  • Page 100 Features and MenuCards Main Menu rlogin ■ : You can use this menu item to access your e-mail account from another telephone (“Remote Login”). Enter your subscriber number (your internal number) then your e-mail password then select the menu item .

  • Page 101: Menucard "Phone Settings

    Features and MenuCards Main Menu caller’s number or name ( ). Names are shown instead of numbers if they from: are stored in the communications system’s telephone book. If the caller’s number is not transmitted (e. g. because it is suppressed), the line is not from: displayed.
  • Page 102 … ). If your telephone has been extended with one or more key extensions with a display (type: “Aastra M676/KeyExtension 75D”), the display contrast can be set for each key extension separately. Select and in the following menu 1 Contrast choose the desired .

  • Page 103: Menucard "Protection

    Features and MenuCards Main Menu 8 Headset: If you use a headset with your system telephone, you can activate it here. If the headset is activated, you can make and accept calls by pressing the headset key . Select and then the option to switch the 1 Headset function on and off.
  • Page 104 Features and MenuCards Main Menu 3ƒ+/- Call waiting on/off : While you are telephoning, and your line is busy, authorised internal subscribers can signal by a call waiting tone that they are waiting. If you want to prevent this in general, you can activate the “block intrusion”...

  • Page 105: Menucard "Connections

    Features and MenuCards Main Menu 0 Cancel features : Deletes all active features which restrict your availability (call blocking, call diversion, call waiting). 6.2.7 MenuCard “Connections” Note: The availability of the following features will depend on the current call state of your telephone. These features are also in the call-dependent MenuCards.
  • Page 106 Features and MenuCards Main Menu 1ƒCall back ■ : This leaves a call-back request for another subscriber to call you back if their line is busy or free. (A subscriber is “free”, when your call has been added to the called subscriber’s queue of calls. You can leave a request that they call you back instead of waiting.) 2 Call waiting ■...
  • Page 107 : Switches your telephone’s microphone off, so your caller can no longer hear you, although the connection is maintained. Calling up this menu item again switches the microphone on again. Note: The Aastra 677x/OpenPhone 7x system telephones have a Mute key , enabling you to switch the micro- phone on and off with a single press of a key.

  • Page 108: Menucard "Special Features

    1 +/- Room monitoring : This menu item can be used to switch the room monitoring function on and off. To use this function an Aastra 677x/ OpenPhone 7x (monitoring device), for which your system administrator has con- figured a second call number, must be placed in the room. To activate the room monitoring function on your telephone, the telephone’s microphone is switched...

  • Page 109: Menucard "Central Configuration

    Features and MenuCards Main Menu be reached on your personal number. Log into the group again using the option and incoming calls are again assigned to you. Note: Your system administrator can specify that the ACD group is automatically closed when the last agent has logged out.
  • Page 110 Features and MenuCards Main Menu 1 System service : You must enter the system password to modify the settings in this menu card. Please note: Note to system administrators It is recommended that the password be made available to a limited number of people (e.

  • Page 111: Call Diversion

    Features and MenuCards Main Menu 5 Change barring. ■ : You can use this function to change the external line access rights for two user groups to restricted external calls or local calls only). If the external line access rights have been restricted in this way, telephones belonging to the corresponding user group can still receive incoming calls, but their external access rights are restricted (“outward restricted”...

  • Page 112: Call Blocking

    Features and MenuCards Main Menu 3 Call blocking ■ : This function enables you to switch call blocking for another internal subscriber’s number ( ) or for a hunt group number ( Subs hunt ) on/off. Enter the internal number that you want to switch call blocking on Call and off for.

  • Page 113: Shortcut Menus

    Features and MenuCards Shortcut Menus 9 +/- Unblock Password ■ : If you frequently need to access the system service settings from your telephone, you can generally unlock the access, so that you will no longer be asked to enter the PIN when you call up the menu. Switch the access to the menu group off again when you leave the telephone to prevent unauthorised settings being made.

  • Page 114: Menucard "Setting Call Key

    Features and MenuCards Shortcut Menus Call diversion (all): See , MenuCard “Call diverted” starting on Main menu page 95 Call waiting : See , MenuCard “Protection” starting on page 101 Main menu Block intrusion : See , MenuCard “Protection” starting on page 101 Main menu Intercom : See...
  • Page 115 Features and MenuCards Shortcut Menus Call keys with a function as: Entries in the MenuCard MULTIPLE-INTERNAL key/ : You can edit the key Change text MULTIPLE-EXTERNAL key labelling. : see , Menu- Team ringing Main menu Card “Calls” starting on page 92 Team direct call key : You can edit the key la- Change text...

  • Page 116: Programming Keys

    Programmable Keys starting on page 19. You can also connect up to three extra key extensions on your system telephone (Exception: not to Aastra 6771/OpenPhone 71), which provides you with additional freely-program- mable keys (see the chapter on Key extensions starting on page 32).

  • Page 117: Programming Features

    Programming Keys Programming Features Please see the section on Manual or Automatic Line Seizure starting on page 39 for a more detailed explanation of auto- matic and manual line seizure. Press OK to save your programming. Changing a Destination Key Long press the programmable key, then select …...
  • Page 118 Programming Keys Programming Features Programming a Function onto a Key Long press the programmable key, then select … Features and press OK. P Z O Select the desired function from the MenuCards and enter the required variable (e g. a call number). Press OK.

  • Page 119: Stacking Or Linking Functions

    Programming Keys Stacking or Linking Functions Stacking or Linking Functions You can also save multiple functions and/or destinations on a single key (stack or link functions). ■ Stack: The functions stored in a stack are displayed in a MenuCard, which is assigned to a key.
  • Page 120 Programming Keys Stacking or Linking Functions Press Escape key to close the MenuCard. Using a Feature Key (Stack / Link) The LED of a key programmed as a stack or link has no function (it stays off ). You can use a key programmed with a Stack as follows: ■...
  • Page 121 Programming Keys Stacking or Linking Functions Deleting a programmed feature key (Stack / Link) Long press the programmable key, then select … Select Delete Press OK.

  • Page 122: Appendix

    Appendix Notes on Disposal Appendix Notes on Disposal In order to avoid any possible effects resulting from the disposal of electrical and electronic equipment containing substances damaging to the environment and human health, the European Parliament and Council directives ■ 2002/96/EC on waste electrical and electronic equipment (WEEE) and ■...

  • Page 123: Declarations Of Conformity

    Declarations of Conformity The Aastra 6771/OpenPhone 71, Aastra 6773/OpenPhone 73, Aastra 6775/ OpenPhone 75 (with add-on key extensions) and the IP telephones Aastra 6773ip/ OpenPhone 73 IP and Aastra 6775ip/OpenPhone 75 IP conform to the require- ments set down in the EU directive 99/5/EC.

  • Page 124: Ringer Signals And Tones

    Appendix Ringer Signals and Tones Ringer Signals and Tones Time axis in seconds Calls External call Internal call Charge call Special call Call waiting Call-back Repeated call Congestion call Message-waiting call Emergency call Diagnostic call Time axis in seconds Audio Signals Ring tone Busy tone Internal dialling tone *)

  • Page 125: Menucard "Main Menu

    Appendix MenuCard “Main Menu” MenuCard “Main Menu” Main menu Calls Call lists 11 1 Missed calls 1 Calls 1 Calls 2 Call diverted 2 Last call costs 2 Received calls MenuCard key 3 Messages 3 Hunt group 3 Type of call (“Long“...

  • Page 126: Index

    Index Index Internal 38 Unblocked 44 Call variant 108 ABC key 18 Setting up display of 100 ACD group Call waiting 51, 104 Logout 106 Accept 54 Announcement 47, 61, 83, 103 Call-back 51, 57, 104 Arrow key 15 Answering 62 Automatic dialling Calls Using 41...
  • Page 127 Index Diagnostic information 98 Dialling access rights Changing 102 Hands-free 43 Changing for subscribers 110 Hands-free mode 43 Changing for user groups 109 Hands-free/open-listening key 17 Digits Headset 34, 67, 101 Deleting 30 Calling an external subscriber 48, Entering 30 Direct call key with signalling 21 Ending calls 53 Disconnect key 16...
  • Page 128 Index Main menu 47 OK key 15 Making a call Open-listening 43 external 49 External call 48 Internal call 48 Using destination keys 50 Paging 46, 50, 51, 52, 56, 58 Malicious call identification (MCI) 105 Partner direct call key 22 MenuCard Peripherals 100 Active features 111...
  • Page 129 Index Subscriber service 109 Password 110 System service 108 Team direct call key 21 Team hold (connection) 52, 58 Team ringing 94 Telephone book 64, 103 Text Entering 31 Toggling 56, 58, 105 Toggling (windows) 29 Transfer 56, 58, 105 Transmission of call numbers 45 Trunk access level configure for other subscribers 110...
  • Page 130 Index Notes...
  • Page 132 Aastra DeTeWe GmbH • Zeughofstraße 1 • D-10997 Berlin • www.aastra.de As of 11.2008 Subject to changes...

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