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Aastra 6771 User Manual

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Aastra 6771, 6773, 6775
(OpenPhone 71, 73, 75)
Systeme Telephones

User Guide

Communications systems
Aastra 800
OpenCom X320
OpenCom 130/131/150
OpenCom 510

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Summary of Contents for Aastra 6771

  • Page 1: User Guide

    Aastra 6771, 6773, 6775 (OpenPhone 71, 73, 75) Systeme Telephones User Guide Communications systems Aastra 800 OpenCom X320 OpenCom 130/131/150 OpenCom 510...
  • Page 2 Thank you for choosing this Aastra product. Our product meets the strictest requirements with regard to quality and design. This user guide will show you how to use your Aastra 6771, 6773 or 6775 (OpenPhone 71, 73 or 75) and answer most of the questions that may arise.

  • Page 3: Table Of Contents

    Contents Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones ..7 Using Your Telephone ........... . . 8 Safety Precautions.
  • Page 4 Deleting Lists............. . 28 Entering Text .
  • Page 5 Making External/Internal Calls ......... . . 58 Manual or Automatic Line Seizure .
  • Page 6 VoIP Telephones ............. 89 IP System Telephone Ports .
  • Page 7 MenuCard “Prog. call key” ..........127 MenuCard “Prog.

  • Page 9: Aastra 6771/6773/6775 (Openphone 71/73/75) System Phones

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones The Aastra 6771 (OpenPhone 71), Aastra 6773 (OpenPhone 73) and Aastra 6775 (OpenPhone 75) are corded system telephones that you can operate on your OpenCom 100 / Aastra 800 communications system. The MenuCard display makes your telephone easy to operate and gives you fast access to your system’s wide range...

  • Page 10: Using Your Telephone

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones • In a hurry?: A Brief Explanation of Important Functions starting on page 37: Read this chapter for quick telephoning access. Take enough time to also read the rest of this user guide and familiarize yourself with the features of your telephone.

  • Page 11: Installation Site

    (“Safety of information technology equipment including electrical business equipment”). For more information on this and a list of headsets which meet these requirements please refer to our website at http://www.aastra.de or http://www.aastra.com. You can also contact a headset manufacturer of your own choice, of course. •...

  • Page 12: Attaching The Pedestals And Adjusting The Inclination

    There are four positions of inclination possible on the Aastra 6773 (OpenPhone 73) and on the Aastra 6775 (OpenPhone 75) (see A, B, C and D), depending upon the direction in which the pedestals have been attached. Inclination position Degree of inclination 30°...

  • Page 13: Wall Mounting

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Wall Mounting To mount your telephone to the wall, remove the pedestals. Using a screwdriver, pry the retention pin (1) for the handset out of its receptacle, turn it upside down (2) and insert it again.
  • Page 14 Programmable keys OK key Aastra 6771 PQRS WXYZ – Dial keypad Plus/minus key Enquiry key C-key Headset key MenuCard key Disconnect key ABC key Muting Key Redial key Hands-free/open-listening key Info key Key assignment on the Aastra 6771 (OpenPhone 71)
  • Page 15 Programmable keys OK key Aastra 6773 PQRS WXYZ – Dial keypad Plus/minus key Enquiry key C-key Headset key MenuCard key Disconnect key ABC key Muting Key Redial key Hands-free/open-listening key Info key Key assignment on the Aastra 6773 (OpenPhone 73)

  • Page 16: Dial Keypad With Abc Assignment

    Redial key Hands-free/open-listening key Info key Key assignment on the Aastra 6775 (OpenPhone 75) Dial Keypad with ABC Assignment This is for dialling call numbers or entering text. The key label does not show all the available letters and special characters. For more information, refer to the section...

  • Page 17: Trunk Key (Call Key 1)

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Trunk Key (Call Key 1) The trunk key of the telephone (also: call key 1) is occupied by your internal call number (main number). The key is located to the left of the display, and is labelled with your internal call number (or optionally, with a text programmed by the system administrator).

  • Page 18: Redial Key

    In the “Team Functions” chapter of the “Mounting and Commissioning” (with an Aastra 800: “Installing and Commissioning”) guide you will find examples and explanations of various possible team configurations.

  • Page 19: Menucard Key

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones MenuCard Key Shows MenuCards in the display. • Short key press: A selection of features that can be used in the current device status (e. g. during a call) is shown. • Long key press: The MenuCard for the Main menu with all available settings is shown.

  • Page 20: Hands-Free/Open-Listening Key

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Hands-Free/Open-Listening Key To make calls using the microphone and/or loudspeaker. The illuminated LED of the key indicates that hands-free telephoning is activated. The LED flashes when open-listening is activated. Situation: By pressing the key: You receive a call.

  • Page 21: Enquiry Key

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones It is also possible to enable a second person to listen in on a call over a connected headset while you are telephoning over the handset. To enable, press the headset key during the call. Listening-in over the headset is now activated, the LED on the headset key flashes.

  • Page 22: Arrow Key

    Labelling the Keys Label Strip The five keys above the display on the Aastra 6771 (OpenPhone 71) and on the Aastra 6773 (OpenPhone 73) can be assigned with destinations or functions (features) or programmed as call keys. The programming/assignment does not appear in the display.
  • Page 23 The keys to the left of the display of the system telephones are also freely program- mable (one key on the Aastra 6771 (OpenPhone 71), three keys on the Aastra 6773 (OpenPhone 73), nine keys on the Aastra 6775 (OpenPhone 75)). These keys are labelled with a default text that you can change during or after programming.

  • Page 24: Display And Menucards

    Info line displaying the user’s name and the time b The user’s internal call number The first (and on the Aastra 6775 (OpenPhone 75) also the second) line of the display shows additional current information. When the telephone is idle, you can see the user’s name as assigned to the device in the Configurator of the Web console by the...

  • Page 25: Key Lines

    The display next to the keys is assigned to them on a line-by-line basis. Depending on the type of key, the following display texts are shown. On the On the Aastra 6771 (OpenPhone 71) the display always shows the active line.
  • Page 26 11:45 & 30 Secretary Key lines on the Aastra 6773 (OpenPhone 73): 1 Call key in idle state: internal call number or a user-assigned text. 2 Call key during dial and connection state: dialled call number. 3 Destination key with names programmed: programmed name.

  • Page 27: Menucard Display

    All the features of your telephone and the system are controlled via display windows like the ones on your PC. These display windows look like index cards and are called MenuCards. On the Aastra 6771 (OpenPhone 71) the display shows the active line of the MenuCard.
  • Page 28 Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Invoking MenuCards via the Keypad Short Long MenuCard Page MenuCard key Depends on the device’s sta- Main menu Info key Info / current messages Active features ABC key Telephone book Language setting (display) Redial key...

  • Page 29: Setting Windows And Their Characteristics, Toggling

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Selecting Items from MenuCard Lists Escape key, This cancels your selection/entry without making any short press changes and takes you back to the next highest branch of the menu tree. Escape key, This closes the MenuCard without making any changes.

  • Page 30: Deleting Lists

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones In an input line (e. g. for a call number) you can make entries/changes straight away. The cursor indicates the position at which the input or deletion is made. If numerical inputs are longer than the display field, the digits disappear off the display to the left.

  • Page 31: Automatic Exit

    Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones • Inputs are always made to the immediate left of the cursor position. • The input position moves automatically if you pause briefly between your inputs or if you enter a new character. •...

  • Page 32: Key Extensions

    Up to three key extensions can be connected to system telephones: either three key extensions of the model Aastra M671 (KeyExtension 73P) or three key extensions of the model Aastra M676 (KeyExtension 75D). A combination of these key extensions is, however, not possible.

  • Page 33: Operating The Key Extension Keys

    129, Programming the Call Keys starting on page 96). Choosing a Key Level Keys can be programmed on three levels with a key extension Aastra M676 (KeyExtension 75D). There are a total of 60 storage locations available on 20 keys.

  • Page 34: Labelling A Key On The Key Extension

    A key extension Aastra M671 (KeyExtension 73P) offers only one level. Labelling a Key on the Key Extension Paper strips are used for labelling the key on the Aastra M671 (KeyExtension 73P) key extension. The keys are either labelled with the default text on the Aastra M676 (KeyExtension 75D) (e.
  • Page 35 Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Situation: Operation: Result: You receive a call. Press the headset You telephone with the key. headset (LED of the is illuminated). Press the call key. You want to make a call. Press the headset...
  • Page 36 Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Situation: Operation: Result: You are telephoning in Press the headset Hands-free/open-lis- hands-free/open-lis- key. tening is ended (LED of tening mode (the handset the key is off ); you is on-hook, LED of the continue the call over the is illuminated);...
  • Page 37 Aastra 6771/6773/6775 (OpenPhone 71/73/75) System Phones Situation: Operation: Result: You are telephoning over Press the headset The headset is switched the headset, a second key (long key press). off (LED of the key person listens in on the is off ).
  • Page 38 For the System Administrator: You will find more information on connecting a headset and suitable devices in the “Mounting and Commissioning” (with an Aastra 800: “Installing and Commissioning”) guide in the chapter “Extensions and Accessories”. Note Connected headsets must conform with the standard DIN EN 60 950-1, Point 6.2 (“Safety of information technology equipment including electrical business equip-...

  • Page 39: Telephoning

    Talking on the Phone: Via the Call Key or the Handset Peters 11:45 Display Aastra 6773 (OpenPhone 73): a Call key b Internal call number Your telephone has at least one call key via which you can call or may be called. On the display, this key is labelled with the internal call number under which internal callers can reach you.
  • Page 40 Telephoning You conduct the following telephone call in the hands-free mode. The loudspeaker is turned on, you speak via the micro- phone in the handset while the handset remains placed in the telephone cradle. If you have connected a headset to your telephone and acti- Phone settings vated it via the MenuCard (see page 113),...

  • Page 41: Telephoning

    Telephoning Telephoning Do I Need a Code? Depending on the system’s configuration, you may have to enter a code (manual line seizure) or not (automatic line seizure) before entering an external call number. The system administrator will inform you what this code is (the default setting upon delivery is the code digit ).

  • Page 42: Redialling

    The number of the person calling is shown (if the number is transmitted). If the telephone book of the OpenCom 100 / Aastra 800 has an entry for this call number, the name of the caller will be shown instead of their number.

  • Page 43: Who Called

    Telephoning Accepting a call: Pick up handset, conduct call. If you are already telephoning and receive another call: Press the call key. The first caller will be placed on hold. You may now speak with the second caller. To terminate the second call: Press the disconnect key.

  • Page 44: Querying/Toggling, Transferring

    Telephoning Calling a Caller Back To call a caller on the call list: Press MenuCard key (long press). Calls Press the OK key ( is selected). 1 Call lists Press the OK key ( is selected). 1 Missed calls Press the OK key ( is selected).
  • Page 45 Telephoning Press the R-key (repeat to toggle). To end query: Press the disconnect key. Press the R-key. Now you may speak with the first caller again. Transferring a Call to an Internal Subscriber You may transfer a call to another internal subscriber with or without advance notice. To do this, you begin by initiating a query connection: Press the R-key.
  • Page 46 You have no way of influencing how long the transferred call will last. The connection is estab- lished via the OpenCom 100 / Aastra 800 and occupies two call channels (ISDN user channels).

  • Page 47: Audio: Muting, Open-Listening, Adjusting Telephone Volume

    Telephoning Audio: Muting, Open-Listening, Adjusting Telephone Volume Muting While using the phone, you may switch off the microphone if you wish. The person you are speaking with will not be able to hear you: Press the muting key. Press it once again to switch the microphone back on. Enabling Others to Listen In To allow others present to hear the telephone conversation, press the hands-free/open-listening key.

  • Page 48: General Functions

    The above example shows that the system’s external call numbers are first stored in the OpenCom 100 / Aastra 800. The telephones can be reached selectively by means of call distribution of the numbers to the internal numbers (call keys). As you see, telephone 1 and telephone 2 both ring when a call is made to the number 4701 1234.

  • Page 49: Calls In The Call Waiting Queue

    The system administrator can configure and activate a call waiting queue especially for your telephone in the OpenCom 100 / Aastra 800 system. While you are making a call, new calls can be queued. These callers first hear an announcement (if the system administrator has preset an announcement) and then the ring tone.

  • Page 50: Accepting A Call During Automatic Dialling

    If there are calls in the queue, the level indicator appears at the beginning of the second line of the Aastra 6775 (OpenPhone 75) display. If several call numbers with call waiting queues are configured for your telephone, the total number of entries appears.

  • Page 51: Muting

    Telephoning Block Dialling and Headset Operation It is useful to activate the “block dialling” feature when using a headset (if you have activated this via the MenuCard Phone settings, see page 114). The call number entered will only be dialled once you have pressed the headset key Once block dialling has been activated and the headset switched on, the phone immediately switches over to headset operation and the call number is dialled when you enter a number on the phone.

  • Page 52: Call-Charge Display, Duration Display

    Telephoning Call-charge Display, Duration Display If your network operator transmits call-charge information, and if you have dialled an external number yourself, you will see the current amount of the charge in the info line during or at the end of a call. The menu item 6 Charge settings in the Phone settings MenuCard lets you deactivate this or switch to the duration display (see also MenuCard “Phone Settings”...

  • Page 53: Redialling

    Telephoning Redialling Pressing the redial key displays a MenuCard containing the last numbers dialled (with the most recent entry at the top). If a call number is also stored in your system’s telephone book, you will see the name as well. Dialling a Call Number Select the entry (phone number or name) and lift the handset.

  • Page 54: Hands-Free Mode, Open-Listening Mode

    Telephoning Hands-free Mode, Open-listening Mode In hands-free mode, the handset stays on the hook. You hear the caller over the loud- speaker and speak through the microphone of the handset (although it is on the hook). Open-listening involves both, hearing the caller via handset as well as over the loudspeaker, so that other people present can listen in.

  • Page 55: Dtmf Postdial/Vf Signalling

    Telephoning DTMF Postdial/VF Signalling Depending on the system’s configuration, your telephone is automatically set to VF (voice frequency) signalling in the connection state. You can use this, for example, to query an answering machine or a voice mailbox. Consult your system administrator if you have questions concerning this function.

  • Page 56: Least Cost Routing (Lcr)

    “Selection” in the Idle State. This is only necessary if LCR has been configured for you in the OpenCom 100 / Aastra 800. Consult your system administrator about this. Note Baby call and external call forwarding are not automatically switched via preferred connections.
  • Page 57 This assumes that the network provider transmits this information with the connection. If the caller's number is listed in the OpenCom 100 / Aastra 800 telephone book, this local entry is displayed in preference. “CLIR” Feature “CLIR”...

  • Page 58: Menucards Before And During A Call

    Telephoning MenuCards Before and During a Call When your telephone is in the idle or the connection state, a short press of the MenuCard key provides you with state- dependent MenuCards displaying frequently used features you can activate. Example Another telephone in your pick-up group rings and you want to answer the call.
  • Page 59 Telephoning scriber for whom you picked up the call must belong to a user group for which “Call removal” authorisation is activated, otherwise you will not be able to use the “Pick-up selective” function. Note If the called subscriber is a member of a user group for which pick-up protection is active, “Pick-up”...

  • Page 60: Making External/Internal Calls

    Your system administrator configures this code digit for all subscribers on the OpenCom 100 / Aastra 800 system and will tell you what value is currently valid. If your telephone is set to automatic line seizure, all call keys on your telephone seize an external line, and you can dial external numbers straight away.

  • Page 61: Making An External Call

    Telephoning Making an External Call With Automatic Line Seizure Lift the handset (your call key is seized). and/or Press the particular call key (hands-free mode). and/or Press the headset key (headset operation requires that the headset is switched on, see page 114). Dial the external call number.

  • Page 62: Making An Internal Call

    Telephoning Making an Internal Call With Automatic Line Seizure Lift the handset (your call key is seized). and/or Press the particular call key (hands-free mode). and/or Press the headset key (headset operation requires that the headset is switched on, see page 114). Press the star key twice.

  • Page 63: Using Destination Keys To Make Calls

    The default route “External line” is always present and cannot be deleted. Automatic line seizure uses the OpenCom 100 / Aastra 800 line seizure code digit for the default route.

  • Page 64: Busy Display For Bundles And Routes On The System Telephone

    Telephoning For information on the current routes and their codes, please contact your system administrator. Busy Display for Bundles and Routes on the System Telephone The system telephones can display whether all lines (trunks) of a bundle or a route are busy.

  • Page 65: Menucard "Conversation

    Booking Number: You can use a booking number to record the call data of connec- tions to external subscribers and save it in the OpenCom 100 / Aastra 800 for further analysis. Booking numbers are useful, for example, for calculating costs per client (fees and times) in an office.
  • Page 66 Telephoning Pick-up select…*: You accept a call for any other telephone. To do this, enter the number of that telephone. If the other terminal is already in the call state (e. g. an answering machine is in announcement mode), you pick up the call. The subscriber for whom you picked up the call must belong to a user group for which “Call removal”...

  • Page 67: Menucard "Busy

    • Calls made with booking numbers can be analysed with the OpenCom 100 / Aastra 800’s OpenCount / Aastra Count web application. MenuCard “Busy” Briefly press the MenuCard key, then select the following from the Busy MenuCard …...

  • Page 68: Accepting Calls

    Press the appropriate call key (hands-free mode). Call for a Virtual Number (Tele Secretary) In the OpenCom 100 / Aastra 800, numbers can be configured to which no telephone and no subscriber are assigned (virtual numbers). The system administrator can forward a virtual number to another internal number, the number of your telephone for example.

  • Page 69: Automatic Call Connection

    Telephoning Lift the handset. Press the call key to which the call is being signalled (hands-free mode). External Calls with Unknown Call Number When you receive an external call where the caller indicates a different number than the one actually being transmitted (CLIP no screening), your display will show a “?” next to the call number.

  • Page 70: Menucard "Call Waiting

    Telephoning On a Different Call Key You are conducting a call, hear a notification tone (default) and see the call on the display. Press the flashing call key. This puts your first call on hold and connects you to the new caller. Press the disconnect key to end the current call.

  • Page 71: Menucard "Call

    Voicebox Queries There are various ways of listening to the messages in your voicebox: • via OpenVoice / Aastra Voice (from a telephone whose number is not assigned to your voicebox) • by calling the voicebox directly (from a telephone whose number is assigned to your voicebox) •...

  • Page 72: Enquiry, Toggling, Transfer And Conference

    Telephoning Enquiry, Toggling, Transfer and Conference Enquiry/Toggling by means of the R-Key or Another Call Key During a call, press the R-key (display in the info line) and: Dial the internal or external call number (for manually-seized trunk calls with the line seizure code digit, e. g. , see page 58).

  • Page 73: Transferring An External Call To An External Subscriber

    You have no way of influencing how long the transferred call will last. The connection is estab- lished via the OpenCom 100 / Aastra 800 and occupies two call channels (ISDN user channels).

  • Page 74: Menucard "Subscr (Subscriber) On Hold

    Telephoning MenuCard “Subscr (Subscriber) on hold” You are making an internal or external enquiry call … Briefly press the MenuCard key, then select the following from the Subscr on hold MenuCard … Transfer: You connect the subscriber on hold to the subscriber with whom you are currently speaking.

  • Page 75: Menucard "Conference

    Telephoning If you wish to speak to one of the conference subscribers separately again or remove one of them, Press this subscriber’s call key. You are now speaking with this subscriber, while the other subscriber is on hold. Now you can toggle again.

  • Page 76: Special Calls/Functions

    (requirement: the headset has to be turned on, see page 114). Your system administrator configures the baby call period from 0 to 20 seconds for all subscribers on the OpenCom 100 / Aastra 800. Ask your administrator what the current value is.
  • Page 77 Telephoning • Announcement without intercom: The called subscriber hears a special infor- mation tone followed by your announcement. In order to answer your announcement, the subscriber has to take the call just like a normal call (please refer to the section Responding to an Announcement on page 76 also). If you make an announcement to a group of system telephones (e.
  • Page 78 Telephoning Responding to an Announcement If you receive an announcement yourself, you will hear a special information tone. … for an announcement without intercom That function requires that your user group has to have “Announcement accept” authorisation granted by your system administrator.

  • Page 79: Answering A Call-Back

    Telephoning Rejecting an Announcement Announcement Reject In the MenuCard , select if you want to reject the announcement call. The subscriber making the announcement then hears the busy tone. You can also reject the announcement by pressing the dis- connect key or a feature key on which you have programmed Reject function.

  • Page 80: Forwarding Calls

    Immediately is given priority. Call forwarding to a voicebox If OpenVoice / Aastra Voice, the integrated voicemail system, is installed in the com- munications system, you can also forward your calls to a voicebox configured for you. Selective Call Forwarding Further, the system administrator can programme call forwarding where the call number of the caller is analysed (“SCF: Selective Call Forwarding”).
  • Page 81 Telephoning not permit call forwarding for your hunt group call number, any call forwarding that you have programmed on your device is not carried out upon a hunt group call. Call forwarding chains The system administrator can configure the system so multiple call forwarding instances can be linked one to another to form a chain.

  • Page 82: Doorbell, Door Opener

    Telephoning Doorbell, Door Opener A doorbell is signalled to your call key and appears in the display. If there is an entry in the phone book for the call number, the doorbell name appears. Opening the Door While the Handset is on Hook Lift the handset.

  • Page 83: Entrance Intercom Calls

    (e. g. to a mailbox). Your system administrator can configure the period in the OpenCom 100 / Aastra 800 from 30 to 300 seconds. Ask him what the current time value is.

  • Page 84: Making Calls From The Telephone Book

    OpenCom 100 / Aastra 800, the entries in the companies’ telephone books. How many entries you can save in your personal telephone book is determined by your system administrator when configuring the OpenCom 100 / Aastra 800. The per- sonal entries are automatically sorted into the comprehensive register, but can only be viewed on your telephone.

  • Page 85: Speed-Dialling

    Telephoning When you pick up the handset, the entry will be dialled. If the entry has multiple numbers, the preferred number will be dialled. If an entry has multiple call numbers, you may also directly Office Mobile select one of them. Press the OK key and select Private Dial .
  • Page 86 Telephoning Add Phone Number as New Telephone Book Entry 1 New Entry Select and press the OK key. Personal Central Company : You can add the entry to your per- sonal telephone book. If your system administrator has given you (or the user group you are part of ) the relevant authori- sation, you can also edit the central telephone book and your company’s telephone book.
  • Page 87 Telephoning Add Phone Number to a Telephone Book Entry 2 Add Select and press the OK key. Personal Central Company : You can add the entry to your per- sonal telephone book. If your system administrator has authorised you (or the user group you are part of ) accordingly, you can also edit the central telephone book and your company’s telephone book.

  • Page 88: Hot Desking: Your Telephone Goes Wherever Your Desk Is

    Aastra 6775 (OpenPhone 75), you can load it for the same type of IP telephone, the Aastra 6775ip (OpenPhone 75 IP) and vice versa. The same applies to the Aastra 6773 (OpenPhone 73) and Aastra 6773ip (OpenPhone 73 IP) telephones.
  • Page 89 Press the MenuCard key. Login The MenuCard will open on the Aastra 6773 (OpenPhone 73) and on the Aastra 6775 (OpenPhone 75); the field will appear on the Aastra 6771 (OpenPhone 71). PIN: Under , enter your internal call number and under enter your user PIN.
  • Page 90 Logging In and Out with the OpenCTI 50 / Aastra CTI 800 If you use the OpenCTI 50 / Aastra CTI 800 programme package at your desk, you can log in to any available system telephone via this programme. You can configure the OpenCTI 50 / Aastra CTI 800 so that when you launch the programme you are automatically logged in to a system telephone.

  • Page 91: Voip Telephones

    The following IP system telephones are suitable, e. g. Aastra 6773ip (OpenPhone 73 IP) and Aastra 6775ip (OpenPhone 75 IP). These telephones offer the same range of functions that the Aastra 6773 (OpenPhone 73) and Aastra 6775 (OpenPhone 75) standard system telephones offer and are operated in exactly the same way.

  • Page 92: Ip System Telephone Ports

    VoIP Telephones IP System Telephone Ports IP system telephones have additional ports not included with the standard system tel- ephones. Above the display on the back of the device there are two RJ45 jacks for con- necting the data line(s). These ports are labelled LAN and PC. Depending on how your workstation is equipped technically, there are two options for connecting the IP system telephone.

  • Page 93: Notes For The System Administrator

    VoIP Telephones Notes for the System Administrator The “Mounting and Commissioning” (with an Aastra 800: “Installing and Commis- sioning”) guide contains detailed information on VoIP and how to commission and configure IP system telephones. Please note: For feeds to IP system telephones, Power-over-Ethernet func- tion in accordance with IEEE 802.3af - class 3 standard is re-...

  • Page 94: Team Functions

    For an overview of team functions and some examples of how they are used, please refer to the chapter entitled “Team Functions” in the “Mounting and Commissioning” (with an Aastra 800: “Installing and Commissioning”) guide. For information on the display texts, please refer to the chapter entitled Display and MenuCards starting on page 22;...

  • Page 95: Accepting Calls

    Team Functions Using Trunk Keys Trunk key 1 is automatically seized when you lift the handset, press the hands-free/open-listening key or the headset key (prerequisite: the headset is switched on, see page 114). You can make internal and external calls. If you have programmed several trunk keys on your system tele- phone, you can seize them separately.

  • Page 96: Enquiry, Toggling And Transferring

    Team Functions With the trunk keys you can set your telephone to idle either by programming call protection, call forwarding or a substitute. You can also change the call signalling mode via the trunk keys (see the section entitled MenuCard “Prog. call key” (Trunk Key) on page 96).
  • Page 97 Team Functions Transferring Announce the call transfer to the other team member and put the handset on the hook. The call on hold is now transferred to the other team member. Holding and Transferring Calls with a Feature Key Using the “Hold” function, team members can accept a call that has been parked by another team member.

  • Page 98: Programming The Call Keys

    Team Functions Programming the Call Keys The call keys are configured in the Configurator on the OpenCom 100 / Aastra 800 Web console. For system telephones, you can configure the following: • the type of key (trunk key, team key, busy key or direct-call key), •...
  • Page 99 Team Functions Calls for this trunk key are now only indicated on your telephone by a visual signal. On the substitute’s telephone, the calls are indicated by a visual signal and acoustically, even if the key there has been configured with a different type of call signalling. On the substitute’s telephone, the call is signalled acoustically with the volume set for that telephone (see the section entitled MenuCard “Phone Settings”...

  • Page 100: Menucard "Prog. Team Key

    Use On/Off to activate/deactivate the lists for this team key. Direct-call Key When a direct-call key is long pressed, no MenuCard is displayed. A direct-call key is configured exclusively via the Configurator of the OpenCom 100 / Aastra 800 Web console.

  • Page 101: Remote-Controlled Functions

    Remote-Controlled Functions Remote-Controlled Functions The OpenCom 100 / Aastra 800 enables remote-controlled calls and remote-program- mable call forwardings. These features are set up by the administrator when config- uring the system. The system PIN is required to carry out these features.

  • Page 102: Remote-Programmable Call Forwarding

    You can call the OpenCom 100 / Aastra 800 from an external telephone, from your home for example, and then dial an external call number. The cost of the call is then billed to the OpenCom 100 / Aastra 800 line. This way you can take advantage of dif- ferent tariff zones, for example.

  • Page 103: Remote-Programmable Voicebox Configuration And Query

    Enter your internal call number. Press the hash key. Using the call number reserved in the OpenCom 100 / Aastra 800 for remote control, you can configure or delete call forwarding “Immediate” for your own call number from a remote location. This remotely-programmed forwarding overwrites any other existing call forwarding.

  • Page 104: Setting Up An Internet Connection From Remote (Isp Trigger Call)

    MSN or the direct-dialling in number under which you can be reached by external callers. Note For detailed information on the utilisation and operation of OpenVoice / Aastra Voice, please refer to the add-on guide “OpenVoice 200 resp. Aastra Voice 800”. Setting up an Internet Connection from Remote (ISP Trigger Call)

  • Page 105: Features And Menucards

    These are described in the “OpenCom 100 / Aastra 800 – Operation on Standard Terminals” user guide (supplied with the system). You can also view a current online overview of codes under the Codes item in the Systeminfo menu of your communications system’s Web console.
  • Page 106 If your system administrator has set up, e. g. a voicebox with the OpenVoice / Aastra Voice additional programme for you, a menu will be offered to you here for querying and configuring your voicebox.

  • Page 107: Menucard "Calls

    Features and MenuCards MenuCard “Calls” Select 1 Calls, then … select Call lists, followed by … • 1 Missed calls: Here you can see the call numbers of callers who have tried to reach you. This also applies to calls transferred or forwarded to you from other internal subscribers.
  • Page 108 Features and MenuCards Call-back Select an entry (call number or name) and press the OK key. You can open the telephone book by pressing the ABC key while the handset is on the hook (see below for further explanation). If you press the OK key while the handset is on the hook, you can then perform the following actions:...
  • Page 109 2 Charges: For each trunk key, you can view the charges for the last call as well as the total charges. 3 Remote charges …: You can view the charges of other OpenCom 100 / Aastra 800 users by entering the other user’s internal number or by selecting a number from the telephone book.

  • Page 110: Menucard "Call Forwarding

    Features and MenuCards Note If you are the last reachable member of the hunt group and you log out then any fur- ther callers will hear a busy signal. Depending on the system configuration, addi- tional callers can also be forwarded to the exchange. Tip: If you assign a hunt group number to a feature key, you can log out from and log onto the hunt group by pressing single key.
  • Page 111 (see also Programming Functions (Features) starting on page 129), you can also enter a Text for a label for the key. The label is displayed in the OpenCom 100 / Aastra 800’s Configurator for informational purposes. Activate call forwarding with On. Activated call forwarding (Immediately, After delay, Busy) is indicated by a “+”...
  • Page 112 Features and MenuCards is displayed in the OpenCom 100 / Aastra 800’s Configurator for informational pur- poses. Activate the function using On. Activated call forwarding (Immediately, After delay, Busy) is indicated in the MSNs selection list by a “+” before the call number. A “?”...

  • Page 113: Menucard "Messages

    Messages can also be sent to system terminals via the Web application OpenCTI 50 / Aastra CTI 800. Please see the OpenCom 100 / Aastra 800’s online help for more information. 2 E-Mail: Here you can see a list of incoming e-mails (sender). Select an entry. You will...
  • Page 114 The fax is saved as an image file within the communications system (the additional window contains information on file size). To view and save the fax, use the OpenCTI 50 / Aastra CTI 800 web appli- cation.

  • Page 115: Menucard "Phone Settings

    Features and MenuCards MenuCard “Phone Settings” Select 4 Phone settings, followed by … 1 Volume: Select 1 Loudspeaker, 2 Handset or 3 Headset. You can change the default volume by using the keys or by entering a number from … .

  • Page 116: Menucard "Protection

    ). Language enables you to directly select the display language from the list of available languages. If your Aastra 6775 (OpenPhone 75) has had one or more key extensions added to it, the contrast levels of the display can be set separately for each key extension. Select 1 Contrast and select the relevant Expansion from the menu that appears.
  • Page 117 Features and MenuCards should apply to all configured trunk keys, select the Device menu entry and press . The most recently activated call protection appears in the first line. To change this setting, select , then the type of protection (Int./ext. calls, Internal calls or External calls) you want to use.
  • Page 118 Features and MenuCards When the telephone lock is activated, the LED of the info key is illuminated while the info key is without function then. 4 Baby call: Enter the destination (Dest.:). Activate the baby call with On. 5 Change PIN: Enter your old user PIN then enter your new PIN twice. Contact your system administrator if you have forgotten your user PIN.

  • Page 119: Menucard "Connections

    Features and MenuCards MenuCard “Connections” Note The following features are carried out if this is permitted by the current call state of your telephone. These features are also in the call-dependent MenuCards. Some en- tries in the Connections MenuCard are only shown when you programme the func- tion onto a function key (please refer also to the chapter Programming Functions (Features) starting on page 129).
  • Page 120 OpenCom 100 / Aastra 800. Booking numbers can be useful for an office wanting to, for example, calculate the costs (fees accruing and time spent) of con- versations with clients.
  • Page 121 Features and MenuCards dialout. The next time the subscriber whose device ID you entered picks up the handset, (or when using a headset, presses the headset key), the saved destination call number will be dialled automatically. This programmed number remains saved for 30 seconds.
  • Page 122 Internet established via the OpenCom 100 / Aastra 800. To do this, first assign the ISP connection function to a feature key. The key’s LED will light up and remain illuminated for the duration of the Internet connection.
  • Page 123 Features and MenuCards receive – if configured this way – a brief message on your telephone regarding call duration and relevant charges incurred. 7 PIN dialling: For the next call, you are switching your telephone into one of the user groups defined by the system administrator.

  • Page 124: Menucard "Phone Book

    You will find more information about company telephone books in the “Mounting and Commissioning” (with an Aastra 800: “Installing and Commissioning”) guide in the chapter entitled “Multi-Company Variant” and in OpenCom 100 / Aastra 800’s online help. For each of your personal entries (i.e. Name) you can enter several call numbers (Office, Mobile and Private) and set one of them as the default number.
  • Page 125 Features and MenuCards In the central telephone book you can assign a speed-dialling Abbrev. no. number ( ) to one or more call numbers of the tele- Abbrev. no. phone book entry. Select and press the OK key to Abbrev. no. Office Mobile confirm.

  • Page 126: Menucard "Applications

    1 Voicebox: This menu is only available to you if the OpenVoice / Aastra Voice pro- gramme package has been installed in your communications system and if the system administrator has configured a voicebox for you.

  • Page 127: Menucard "Central Settings

    Select 0 Central settings, followed by … 1 Time control: Several time groups can be configured in the OpenCom 100 / Aastra 800. Incoming calls are then signalled on different telephones depending on the activated time group. Switching between these time groups can be done auto- matically according to a timetable drawn up by the system administrator, or it can be done manually.

  • Page 128: Shortcut Menus

    Features and MenuCards Shortcut Menus MenuCard “Info” This MenuCard is used to quickly locate messages that have arrived or been saved. The same menu items are also in the Main menu. The LED flashes slowly to indicate that there are entries in the info list. Briefly press the info key to display one or more of the following items …...

  • Page 129: Menucard "Prog. Call Key

    15. You can also connect up to three extra key extensions to your system tele- phone (exception: not to Aastra 6771 (OpenPhone 71)), which provides you with addi- tional freely-programmable keys (see the chapter on Key Extensions starting on page 30).

  • Page 130: Programming Call Numbers (Destinations)

    Features and MenuCards Programming Call Numbers (Destinations) You can dial call numbers assigned to keys by simply pressing the relevant key. Programming a Destination Long press the programmable key, then … Dest. select and press the OK key. Text: Enter a name, then press the OK key. Dest.: Enter the call number, then press the OK key.

  • Page 131: Programming Functions (Features)

    Features and MenuCards Changing Destination Key To change or delete a destination key, long press the key, then … Text: Dest.: Overwrite the programmed name / call number. Confirm each entry by pressing the OK key. Save Select the menu item. Then press the OK key. The pro- gramming is saved.
  • Page 132 Features and MenuCards tivate the function again. The destination numbers for the individual MSNs of the group are overwritten and will have to be reprogrammed if required. Selecting On will forward all MSNs in the group to the originally programmed destination number, or you can specify a new destination number.

  • Page 133: Stacking Or Linking Functions

    Features and MenuCards Changing a Programmed Feature Key Long press the programmed key, then … change the programmed function (e. g. the call number of a call forwarding) or select another function. Confirm by pressing the OK key. Save menu item is now selected. Press the OK key. The pro- gramming is saved.
  • Page 134 Features and MenuCards Programming Multiple Functions and/or Call Numbers on a Key Long press the programmable key, then … Stack Link features select and press the OK key. Text: Select to label the key. If you do not enter a text, the key will be labelled with the default text (either “Stack”...
  • Page 135 Features and MenuCards • Short key press: The programmed functions are executed consecutively. When all functions have been executed correctly, you will hear a positive acknowl- edgement tone. • Long key press: The key’s MenuCard will open. You can now edit the link’s func- tions.

  • Page 136: Status Key

    Features and MenuCards Status Key If your communications system has been extended via a third-party programme, you can operate individual functions of this programme via what are referred to as the status keys of your system telephone. A status key is thus a kind of special function key.

  • Page 137: Busy Keys

    Notes for the System Administrator • Busy keys can only be configured and labelled in the OpenCom 100 / Aastra 800 communications system Configurator (in the Telephony: Devices: System phones menu).

  • Page 138: Busy Key "Device

    Features and MenuCards CallPickup via the Busy Key (Pickup) The busy key LED blinks when there is an incoming call. To accept the call: Press the busy key and pick up the handset. This means the call (LED off ) number called remains available.
  • Page 139 Features and MenuCards Note A “Device” busy key cannot be used to pick up or transfer accepted calls.

  • Page 140: Appendix

    The Aastra 6771 (OpenPhone 71), Aastra 6773 (OpenPhone 73), Aastra 6775 (OpenPhone 75) (with add-on key extensions) and the IP telephones Aastra 6773ip (OpenPhone 73 IP) and Aastra 6775ip (OpenPhone 75 IP) conform to the require- ments set down in the EU directive 99/5/EC. The declarations of conformity can be viewed at the Aastra Web site at http://www.aastra.de or http://www.aastra.com.
  • Page 141 Appendix The product is labelled with the symbol illustrated. If you wish to dispose of this product, this symbol obliges you to do so separately from unsorted domestic waste. Suitable facilities have been set up for the return of waste electrical and electronic equipment.

  • Page 142: Menucards In The Idle State

    Appendix MenuCards in the Idle State Selection Calls Call lists Unpark call 1 Call lists 1 Missed calls Pick-up, Pick-up select... 2 Charges 2 Accepted calls Menu key Take 3 Remote charges 3 Voicebox mess. “short” Announcement.. 4 Hunt group Call div.

  • Page 143: Index

    Call key of the telephone 15 Announcement 56, 57, 74, 117 Call lists 105 Announcement protection 97, 115 Call number Applications 104 OpenVoice / Aastra Voice 101 Appointments 112 Restricting display of 57 Accepting an appointment call 74 Suppress 118 Arrow key 20...
  • Page 144 Index Cleaning 9 Entrance Intercom CLIP 54 Calling 81 CLIP no screening 54, 67 Entrance intercom 81 CLIR 55 Entrance Intercom Calls 81 CNIP 55 ESC Key 19 Conference 70, 72, 119 Ending 73 Connections Lists 97 Receiving 112 PIN dialling 121 Feature keys 129 Switch authorisation 120 Linking 131...
  • Page 145 Index Intercom protection 116 Applications 124 Internet connection (ISP) 120 Busy 65 IP system telephones 89 Call 69 ISP Trigger call 102 Call forwarding 108 Call waiting 68 Calls 105 Key assignments 11 Central settings 125 Key extensions 30 Conference 73 Key lines 23 Connections 116, 117 Keypad dialling 53...
  • Page 146 Index Phone book 82, 118 Edit entry 124 Take 57, 64, 117 New entry 122 Team key Pick-up 56, 63, 117 lists 98 Message 113 Tele secretary 66 Selective 56, 64, 65, 117 Telephone book (see Phone book) Pickup Telephone lock 52, 115 on busy key 136 Telephone numbers PIN (see user PIN) 116...
  • Page 148 Copyright 2011 www.aastra.com All rights reserved As of 30.09.2011 Subject to changes...

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