IQ 3 Horizontal black band
Switch off the electricity to the machine. Disconnect the power cord from the customer supply
while performing tasks that do not need electricity. Electricity can cause death or injury. Moving
parts can cause injury.
Description
Dark or blurry horizontal stripes on print periodically.
PHASER 3124 / PHASER 3125
WARNING
Checks and Causes
1. Bad contacts between the voltage
terminals and toner cartridge, PL 1
2. The developer rollers in the toner
cartridge may be stained.
09/06
Solutions
1. Clean the terminals, PL 1. Ensure
all toner and dust particles are
removed.
2. Clean all the toner cartridge
gears, PL 1.
If the problem still persists, install a
new toner cartridge, PL 1.
Image Quality
3-5