Panasonic KX-TEM824 Features Manual page 141

idle extension hunting type is set as Circular Hunting, and the Voice Mail (VM) Hunting Chain and
Automated Attendant (AA) Hunting Chain are automatically enabled in each of these 2 extension
groups.
2.
AA Service
Allows the VPS to answer calls and direct callers to dial a number in order to connect themselves to the
desired party (e.g., "Enter the extension number of the desired party.").
It is possible to access VM service from AA service to, for example, record messages.
3.
VM Service
Allows callers to leave voice messages for specific parties, such as an extension user. Extension users
can then listen to the messages left in their mailboxes at their convenience.
AA Service
A VPS can be used for the AA service as well as the VM service. When a call is directed to a port of the
VPS that is in AA service mode, the caller will hear an outgoing message (OGM). After or while listening to
the OGM, the caller may dial an extension number as directed (e.g., "Enter the extension number of the
desired party.").
1.
AA to Extension
AA receives and answers outside (CO) line calls and offers services such as transferring to an
extension or mailbox using DTMF signalling from the calling party.
Transfer
Extension
Busy/No Answer
(Record message)
Outside (CO) Line Call
DIL
PBX
VPS
AA 1
AA Hunting Chain
AA 2
1.19 Voice Mail Features
Feature Guide 141