Panasonic KX-TEM824 Features Manual page 142

1.19 Voice Mail Features
2.
Extension Backup
If the VPS is assigned to ring with other extensions, for example the operator, for the same outside (CO)
line, the VPS can be used as a backup for the operator when the operator cannot answer an incoming
outside (CO) line call.
In order to use this feature, Delayed Ringing must be set for the VPS (
Lunch [411-413]).
Outside (CO) Line Call
3.
Status Notification to the VPS
When a call is redirected to the VPS, the PBX sends the status of the called extension to the VPS. This
allows the VPS to appropriately handle the call, playing the appropriate OGM for the caller. For
example, if the called extension is in Do Not Disturb (DND) mode, the OGM (e.g., "I am unable to
answer your call right now, but I will get back to you shortly.") can be played.
VM Service
1.
Accessing a Mailbox
The PBX sends special messages to the VPS to indicate which mailbox should be accessed (Follow-
on ID).
2.
FWD to a Mailbox of the VPS
An extension user can set his or her calls to be forwarded to the VPS (
(FWD)). When a call is received at the extension, the PBX sends the extension's mailbox number to the
VPS, and the VPS answers the call with the appropriate OGM (e.g., "Hi, I'm out of the office today...").
Intercom Call
(by Extension,
Operator, etc.)
142 Feature Guide
Normal
PBX
Immediately
10 s delay
15 s delay
Outside (CO) Line Call
DIL, DISA
Extension
Extension
(e.g., Operator)
VPS
AA 1
AA 2
PBX
FWD
Port 1
Delayed Ringing—Day/Night/
1.3.1.2 Call Forwarding
VPS
Port 2
VM Hunting
Chain