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Panasonic KX-TEM824 User Manual

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Advanced Hybrid System
User Manual
KX-TES824
KX-TEM824
Model
Thank you for purchasing a Panasonic Advanced Hybrid System.
Please read this manual carefully before using this product and save this manual for future use.

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Table of Contents

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   Summary of Contents for Panasonic KX-TEM824

  • Page 1 Advanced Hybrid System User Manual KX-TES824 KX-TEM824 Model Thank you for purchasing a Panasonic Advanced Hybrid System. Please read this manual carefully before using this product and save this manual for future use.
  • Page 2: Feature Highlights

    1.1.1 Before Operating a Telephone Telephones A Panasonic proprietary telephone (PT) and single line device (such as a fax machine, modem, SLT, or wireless telephone) can be connected to one extension jack in parallel.
  • Page 3 1.1 Before Operating a Telephone Easy Operation A Panasonic telephone that is equipped with a Navigator Key and a display helps you to access various features easily. The Message/Ringer lamp (if equipped) informs you of any calls or messages waiting.
  • Page 4: Important Information

    Important Information WARNING • THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL. • IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER. • WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION.
  • Page 5 Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting:...
  • Page 6 Contact your telephone company. If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the outside (CO) lines until it has been serviced by an authorised Panasonic Factory Service Centre. •...
  • Page 7 For Future Reference Please print, record, and retain the following information for future reference. Note The serial number of this product can be found on the label affixed to the unit. You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft.
  • Page 8: Table Of Contents

    Table of Contents Operation... 11 Before Operating a Telephone ... 12 1.1.1 Before Operating a Telephone ...12 Making Calls ...20 1.2.1 Basic Calling ... 20 1.2.2 Easy Dialling ... 25 1.2.3 Redialling ...29 1.2.4 When the Dialled Party is Busy or There is No Answer ...31 1.2.5 Switching the Calling Method (Alternate Calling—Ring/Voice) ...39 1.2.6...
  • Page 9 1.8.3 If a Voice Processing System is Connected ... 99 Using a Display Proprietary Telephone... 106 1.9.1 Calling with the Incoming Call Log ... 106 Operator/Manager Operation ...111 Control Features... 112 2.1.1 Locking Other Extensions (Remote Extension Lock) ... 112 2.1.2 Switching the Time Service Mode (Time Service) ...
  • Page 10 User Manual...
  • Page 11: Operation

    Section 1 Operation This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX. User Manual...
  • Page 12: Before Operating A Telephone

    "4.3.1 Identifying Tones" (Appendix). Display In this manual, you will see the phrase "the display ...". This refers to the display of a Panasonic PT. When you use a Panasonic display PT, displayed messages or items help you to operate the telephone.
  • Page 13 Your Extension Number If you use a Panasonic display PT, you can confirm your own extension number by pressing the " " key 2 times (" ") while on-hook, or by accessing personal programming. For more details, refer to "3.1.2 Changing Personal Settings Using Programming Mode".
  • Page 14 1.1 Before Operating a Telephone Go off-hook by doing any of the following: • Lift the handset. • Press the SP-PHONE button. • Press the MONITOR button. (To start talking, lift the handset.) Go on-hook by doing any of the following: •...
  • Page 15 When You Use a Panasonic Proprietary Telephone If you use a Panasonic PT or DSS Console, you will be able to use some of the useful feature buttons described below. These buttons simplify certain operations. The illustrations below may differ from the actual buttons on your telephone.
  • Page 16 1.1 Before Operating a Telephone CONF (Conference): Used to establish a 3-party or 5-party conference call. FWD/DND (Call Forwarding/Do Not Disturb): Used to set the FWD or DND feature for the extension. Navigator Key, Volume Key: Used to adjust the volume of the speaker, handset and headset, and the display contrast, or to select desired items.
  • Page 17 Customised Button Night Lunch Caller ID Indication—Common Caller ID Indication—Personal Caller ID Selection—Common Caller ID Selection—Personal 2-way Record 2-way Transfer Live Call Screening (LCS) LCS Cancel Voice Mail (VM) Transfer Used to change the time service mode to night mode. Used to change the time service mode to lunch mode.
  • Page 18 1.1 Before Operating a Telephone How to Follow the Steps An example system operation procedure is shown below. Calling Other Extensions To call another extension (Intercom Call) PT/SLT extension no. Off-hook. Press DSS or dial extension number. The Direct Station Selection (DSS) button light shows the current status as follows: Off: The extension is idle.
  • Page 19 1.1 Before Operating a Telephone Connection Example This diagram shows devices that can be connected. Telephone Company Computer Doorphone Door Opener/Doorbell/ Batteries Door Chime External Music Source Computer Pager/Amplifier&Speaker Fax/Telephone Answering Machine DSS Console Wireless Phone Voice Processing System User Manual...
  • Page 20: Making Calls

    1.2 Making Calls Making Calls 1.2.1 Basic Calling – Calling Other Extensions – Calling an Outside Party – Using an Account Code (Account Code Entry) Calling Other Extensions To call another extension (Intercom Call) PT and SLT PT/SLT extension no. Off-hook.
  • Page 21 To call the operator (Operator Call) You can easily call the extension assigned as the operator extension. PT/SLT Enter 0 or 9. Off-hook. • The default operator call number varies depending on your country/area. For more details, consult your dealer. Calling an Outside Party There are 4 methods of seizing an outside (CO) line.
  • Page 22 1.2 Making Calls To select an idle outside (CO) line in the specified outside (CO) line group automatically (Outside (CO) Line Group Access) PT and SLT PT/SLT Off-hook. Press G-CO or dial outside (CO) line group access number and then outside (CO) line group number (1–8).
  • Page 23 • The Single-CO (S-CO) and Group-CO (G-CO) button lights show the current status as follows: Off: The line is idle. Green on: You are using the line. Red on: Another extension is using the line (S-CO), or other extensions are using all outside (CO) lines in the outside (CO) line group (G-CO).
  • Page 24 Ask your manager or dealer about your telephone's mode. • A Panasonic proprietary telephone (PT) user can enter an account code during a conversation or within 30 seconds after the other party hangs up (while hearing a reorder tone), by pressing the FWD/DND (Call Forwarding/Do Not Disturb) button, then entering the account code.
  • Page 25: Easy Dialling

    1.2.2 Easy Dialling There are several convenient methods of storing and dialling frequently used phone numbers. – Using a One-touch Button (One-touch Dialling) – Using Numbers Stored at Your Extension (Personal Speed Dialling) – Using Numbers Stored in the PBX (System Speed Dialling) –...
  • Page 26 1.2 Making Calls Using Numbers Stored at Your Extension (Personal Speed Dialling) You can store up to 10 numbers at your extension for your personal use. This feature is also known as Station Speed Dialling. To store a phone number PT/SLT Off-hook.
  • Page 27 Using Numbers Stored in the PBX (System Speed Dialling) You can make calls using preprogrammed speed dialling numbers (max. 100 codes) stored in the PBX. Ask your manager or dealer about the stored speed dialling numbers. PT/SLT Off-hook. Press AUTO DIAL or enter •...
  • Page 28 1.2 Making Calls To set/cancel Off-hook. Enter 74. To dial Off-hook. • To call another party, dial the desired party's phone number before the preprogrammed number is dialled. • Up to 32 digits including " " can be stored. However, depending on your mode of account code entry, "...
  • Page 29: Redialling

    1.2.3 Redialling Redial features make it easy to make consecutive calls to the same outside party. – Redialling the Last Outside Number You Dialled (Last Number Redial) – Saving an Outside Phone Number for Redialling (Saved Number Redial) • Up to 64 digits, " ", "#", PAUSE, and SECRET (INTERCOM) (which stops all or part of the number from being displayed) can be stored and redialled.
  • Page 30 1.2 Making Calls Saving an Outside Phone Number for Redialling (Saved Number Redial) The saved number remains available until another number is stored. To save During a conversation or while hearing a busy tone Press AUTO DIAL/ STORE. To dial Off-hook.
  • Page 31: When The Dialled Party Is Busy Or There Is No Answer

    1.2.4 When the Dialled Party is Busy or There is No Answer – Reserving a Busy Line (Automatic Callback Busy [Camp-on]) – Sending a Call Waiting Tone to a Busy Extension (Busy Station Signalling [BSS]) – Leaving a Message Waiting Indication/Calling Back a Caller Who Left an Indication (Message Waiting) –...
  • Page 32 1.2 Making Calls To answer a callback ring set for a busy outside (CO) line PT/SLT While hearing a callback ring D.Tone Off-hook. Dial outside phone number. • If you do not answer the callback ring within 10 seconds (4 rings), this feature will be cancelled.
  • Page 33 Leaving a Message Waiting Indication/Calling Back a Caller Who Left an Indication (Message Waiting) Leaving a Message Waiting Indication When the called extension is busy or does not answer your call, you can leave a notification so that the called party may call you back.
  • Page 34 1.2 Making Calls To cancel a message waiting indication using the MESSAGE button PT and SLT extension no. Off-hook. Dial desired extension number. Calling Back a Caller Who Left an Indication To check a received message and call back Display PT While on-hook (Message for another extension)
  • Page 35 To cancel all message waiting indications left at another extension D.Tone Off-hook. Enter 70. To lock/unlock message waiting indications PT/SLT Off-hook. Enter 70. extension no. Dial extension number. Enter 3. lock code lock code lock code Enter lock code (4000–9999) 2 times to lock or one time to unlock.
  • Page 36 1.2 Making Calls • You can lock message waiting indications so that other extensions cannot confirm, call back, or clear message waiting indications left at your extension (Message Waiting for Another Extension Lock). The operator or manager can cancel this feature for one or all extensions (Extension Lock—CANCEL ALL).
  • Page 37 To join an intercom call PT/SLT While hearing a busy tone C.Tone (Optional) Enter 3. A 3-party conference call is now established. To disconnect one party and talk with another when one of the parties is an outside party (CO) Press CO or INTERCOM.
  • Page 38 1.2 Making Calls Calling an Extension That Is Refusing Calls (DND Override) You can call users who have set the Do Not Disturb (DND) feature, if your extension is permitted through system programming. PT/SLT While hearing the DND tone R.B.Tone Enter 2.
  • Page 39: Switching The Calling Method (alternate Calling-ring/voice)

    1.2.5 Switching the Calling Method (Alternate Calling—Ring/ Voice) Extension users can choose whether to be alerted to incoming calls by ringing or by the caller's voice. The calling extension can override this choice and use the alternate method. Ringing (Default): You can call the other party with a ring tone.
  • Page 40: Using Your Calling Privileges At Another Extension (walking Cos)

    1.2 Making Calls 1.2.6 Using Your Calling Privileges at Another Extension (Walking COS) You can use your calling privileges (class of service [COS]) at another extension, to override calling restrictions that have been set at that extension. To use this feature, a preprogrammed extension password is required.
  • Page 41: Accessing Another Party Directly From Outside (direct Inward System Access [disa])

    1.2.7 Accessing Another Party Directly from Outside (Direct Inward System Access [DISA]) When an outside caller dials a specified telephone number of the PBX, a prerecorded Direct Inward System Access (DISA) outgoing message (OGM) can greet the caller and give information about how to access an extension.
  • Page 42 1.2 Making Calls To call an outside party From an Outside Telephone In No Security Mode phone no. Off-hook. Dial DISA phone number. In Trunk Security Mode/All Security Mode DISA phone no. Off-hook. Dial DISA phone number. One short beep Seize an outside (CO) line before dialling the outside phone number.
  • Page 43 • WARNING There is a risk that fraudulent telephone calls will be made using the Outside-to- Outside (CO-to-CO) Line Call feature of DISA. The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we strongly recommend: Enabling DISA security (Trunk Security or All Security).
  • Page 44: Receiving Calls

    1.3 Receiving Calls Receiving Calls 1.3.1 Answering Calls PT/SLT When your telephone rings, either the CO/INTERCOM button or the Message/Ringer Lamp flashes. Off-hook. Select one of the following methods: · Lift the handset to receive the call on the preferred line. (Default: Ringing line is selected.) ·...
  • Page 45: Answering Hands-free (hands-free Answerback)

    1.3.2 Answering Hands-free (Hands-free Answerback) You can set your proprietary telephone (PT) to answer incoming intercom calls without going off-hook. When an intercom call arrives, you will hear the caller talking without the phone ringing. To set/cancel While on-hook Press AUTO ANS/MUTE. •...
  • Page 46: Answering A Call Ringing At Another Telephone (call Pickup)

    Answering a Call from Another Telephone (Call Pickup) Without leaving your desk, you can answer an incoming call that is ringing at another extension or your extension group, or that was received by a preprogrammed Telephone Answering Machine (TAM) extension from your phone.
  • Page 47 Preventing Other People from Picking Up Your Calls (Call Pickup Deny) You can prevent other extension users from picking up your calls. PT/SLT Off-hook. Enter 72. Prevent Allow Enter 1 to prevent or 0 to allow. 1.3 Receiving Calls C.Tone Enter #.
  • Page 48: During A Conversation

    1.4 During a Conversation During a Conversation 1.4.1 Transferring a Call (Call Transfer) – Transferring to an Extension within the PBX – Transferring to an Outside Destination Transferring to an Extension within the PBX You can transfer incoming calls to another extension. Depending on the setting of your PBX, proprietary telephone (PT) users may also be able to transfer incoming outside (CO) line calls to another extension simply by pressing the corresponding Direct Station Selection (DSS) button (One-touch Transfer).
  • Page 49 • You can go on-hook before the destination extension answers the call. If the destination extension does not answer the call within a specified time period, you will hear an alarm tone, and the call will return to you. If you do not answer the call within 30 minutes after it returns to you, the call will be disconnected.
  • Page 50: Holding A Call

    1.4 During a Conversation 1.4.2 Holding a Call – Holding – Holding in a System Parking Zone (Call Park) • If a call is not retrieved within a specified time period, you will hear a ring tone. If you are having a conversation with another party at that time, you will hear an alarm tone. If an outside (CO) line call is not retrieved within 30 minutes of being put on hold, it will be automatically disconnected.
  • Page 51 To retrieve a call (Call Hold Retrieve) PT/SLT At the holding extension (Call Hold Retrieve) (CO) Press flashing CO or INTERCOM. Or press Recall/hookswitch. If the handset has been replaced, just go off-hook. (SLT only) To retrieve an outside (CO) line call put on hold (General Call Hold) by another extension Off-hook.
  • Page 52 1.4 During a Conversation • A single line telephone (SLT) user can hold either one intercom call or one outside (CO) line call at a time, while a PT user can hold one intercom call and multiple outside (CO) line calls. To hold multiple intercom calls, use the Call Park feature. •...
  • Page 53: Talking To 2 Parties Alternately (call Splitting)

    1.4.3 Talking to 2 Parties Alternately (Call Splitting) When talking to one party with another party on hold, you can switch between the 2 parties. During a conversation C.Tone Press HOLD. (CO) Press CO or INTERCOM. Disregard this step if both parties are extensions.
  • Page 54: Answering Call Waiting

    1.4 During a Conversation 1.4.4 Answering Call Waiting – Answering Call Waiting in the PBX – Answering Call Waiting from the Telephone Company Answering Call Waiting in the PBX During a conversation, a call waiting tone is heard through the speaker or handset when either an outside (CO) line call is received, or another extension is letting you know that a call is waiting.
  • Page 55 To hold the current call and then talk to the new party While hearing a call waiting tone Press HOLD. Press CO or INTERCOM. Disregard this step if both parties are extensions. While hearing a call waiting tone D.Tone Press Recall/ hookswitch.
  • Page 56 1.4 During a Conversation Customising Your Phone • 3.1.2 Changing Personal Settings Using Programming Mode—Call Waiting Tone Type Selection Default (Tone 1) Special Tones (Tone 2) Answering Call Waiting from the Telephone Company Your telephone company may also offer an optional call waiting service, which can inform you that you have another call on the same outside (CO) line.
  • Page 57: Talking To Multiple Parties (conference)

    1.4.5 Talking to Multiple Parties (Conference) – Adding a Third Party During a Conversation (3-party Conference) – Leaving a Conference Call (Unattended Conference) – Originating a 3-party to 5-party Conference Call (5-party Conference) Adding a Third Party During a Conversation (3-party Conference) You can add a third party to your conversation.
  • Page 58 1.4 During a Conversation To put the third party on hold and talk to the original party C.Tone (Optional) Press Recall/hookswitch. To leave a 3-party conference call PT/SLT When you are talking with 2 extensions or one extension and one outside party The other 2 parties can continue their conversation.
  • Page 59 Leaving a Conference Call (Unattended Conference) The PT user who originated a conference with 2 outside parties can leave the conference and allow the other parties to continue the conversation. Certain extensions may be restricted from executing this feature through system programming.
  • Page 60 1.4 During a Conversation Originating a 3-party to 5-party Conference Call (5-party Conference) A PT user can establish a 3-party to 5-party conference call with up to 5 extensions or with a combination of extensions and up to 2 outside parties. To establish a 5-party conference call Off-hook.
  • Page 61 To change to a 5-party conference call during a 3-party conference call with one or 2 outside parties During a 3-party conference call with one or 2 outside parties Enter 22 . Press HOLD. The current call is placed on hold in the parking zone automatically.
  • Page 62: Muting A Microphone (microphone Mute)

    1.4 During a Conversation 1.4.6 Muting a Microphone (Microphone Mute) You can disable the microphone to consult privately with others in the room while listening to the other party on the phone through the speaker. To set/cancel Press MUTE. • The AUTO ANS/MUTE button light shows the current status as follows: Off: Normal Flashing red slowly: Mute...
  • Page 63: Using The Headset (headset Operation)

    1.4 During a Conversation 1.4.7 Using the Headset (Headset Operation) Connecting an optional headset allows for hands-free conversations. This feature is also known as Handset/Headset Selection. No SLT To talk using the headset Press SP-PHONE. User Manual...
  • Page 64: Talking To Another Party Without Lifting The Handset (hands-free Operation)

    1.4 During a Conversation 1.4.8 Talking to Another Party without Lifting the Handset (Hands-free Operation) You can have a conversation in hands-free mode using the SP-PHONE button. To switch from the handset to hands-free mode During a conversation using the handset Press SP-PHONE.
  • Page 65: Changing The Dialling Mode (pulse To Tone Conversion)

    1.4.9 Changing the Dialling Mode (Pulse to Tone Conversion) If you are using a pulse-type outside (CO) line, you can temporarily change the dialling mode from pulse to tone to access computer telephone services that require tone dialling such as Voice Mail. PT/SLT phone no.
  • Page 66: Before Leaving Your Desk

    1.5 Before Leaving Your Desk Before Leaving Your Desk 1.5.1 Forwarding Your Calls (Call Forwarding [FWD]) Call Outside party Extension You can have your incoming calls forwarded to a specified destination. The following methods are available: All Calls: All calls are forwarded to a specified extension regardless of the status of your extension. Busy/No Answer (BSY/NA): All calls are forwarded when you do not answer within a specified time period or when your extension is busy.
  • Page 67 To set/cancel PT/SLT Off-hook. Press FWD/DND or enter 71. destination extension no. outside (CO) line access no. (Max. 32 digits) Dial destination extension number. Or dial outside (CO) line access number and then outside phone number. To set/cancel from another extension PT/SLT Off-hook.
  • Page 68 1.5 Before Leaving Your Desk • The FWD/DND button light shows the current status as follows: Off: Neither feature is set. Red on: Do Not Disturb (DND) mode Flashing red slowly: FWD mode • If a proprietary telephone (PT) user sets the FWD—Busy/No Answer feature, the FWD/ DND button light will keep flashing while on-hook.
  • Page 69: Showing A Message On The Caller's Telephone Display (absent Message)

    If you are unable to answer calls, you can select a brief message that will be shown on the displays of Panasonic display proprietary telephone (PT) users when they call you. The message you select can explain the reason for your absence, and is also shown on the display of your PT every time you go off-hook.
  • Page 70 1.5 Before Leaving Your Desk To confirm Display PT Off-hook. • Enter the desired value in the "%" positions. You must enter the number of digits represented by the number of "%" symbols. User Manual...
  • Page 71: Preventing Other People From Using Your Telephone (extension Lock)

    1.5.3 Preventing Other People from Using Your Telephone (Extension Lock) You can lock your extension so that outside (CO) line calls cannot be made. This can be useful to prevent other people from making inappropriate calls using your extension. This feature is also known as Electronic Station Lockout. To lock/unlock PT/SLT Off-hook.
  • Page 72: Leaving A Group (log-in/log-out)

    1.5 Before Leaving Your Desk 1.5.4 Leaving a Group (Log-in/Log-out) You can change your status in an extension group. When you log out, incoming calls to the group will not ring at your extension. When you log back in, calls will again ring at your extension.
  • Page 73: Using Voice Messaging (built-in Voice Message [bv])

    1.5.5 Using Voice Messaging (Built-in Voice Message [BV]) – Recording, Playing, or Erasing Personal BV Outgoing Messages – Forwarding Your Calls to Built-in Voice Message – Leaving, Playing, or Erasing Voice Messages Call Outside party Call Extension Extension If an optional voice message card is installed in the PBX, a caller can leave a voice message in one of the voice message areas.
  • Page 74 1.5 Before Leaving Your Desk button or Message/Ringer Lamp, the corresponding button or lamp turns on when a message has been left. You can also perform the following operations: • You can record, play, or erase a personal BV OGM for your personal message area. •...
  • Page 75 To play back PT/SLT Off-hook. Enter 723. To erase PT/SLT Off-hook. Enter 723. • The AUTO DIAL/STORE button light shows the current status as follows: Off: You are recording a message, or a message has finished playing. Red on: A message is playing. •...
  • Page 76 1.5 Before Leaving Your Desk Forwarding Your Calls to Built-in Voice Message To set/cancel PT/SLT Off-hook. Press FWD/DND or enter 71. C.Tone Enter #. An SLT user can enter "0" instead of "#". • Setting this feature also cancels other types of Call Forwarding (FWD)/Do Not Disturb (DND).
  • Page 77 Leaving, Playing, or Erasing Voice Messages To leave a voice message in a user's personal message area From an Outside Telephone/PT/SLT desired phone no. Off-hook. Dial desired phone number to access personal message area. Calls are forwarded to the personal message area if set to be forwarded.
  • Page 78 1.5 Before Leaving Your Desk To leave a voice message using Direct Message PT/SLT Off-hook. Enter 725. C.Tone Record a message. To view and play back a voice message in a voice message area Display PT When the Message/Ringer Lamp or MESSAGE button is lit (the Caller ID Indication—Personal/Common button will be lit, if assigned) Press MESSAGE until the desired...
  • Page 79 To play back all voice messages in a voice message area PT/SLT Off-hook. Enter 725. Voice Message Enter 1–3 or 9 while confirming the message or within 5 s of playback ending. To erase all voice messages in a voice message area PT/SLT Off-hook.
  • Page 80 1.5 Before Leaving Your Desk To play back and/or erase voice messages from an outside telephone From an Outside Telephone desired phone no. Off-hook. Dial desired phone number to access DISA or personal/common message area. Voice Message Enter 1–3 or 9 while confirming the message or within 5 s of playback ending.
  • Page 81 • Callers cannot put a call on hold by pressing the TRANSFER or HOLD button while recording a voice message. • If you enter a wrong voice message access code, when trying to play back voice messages from an outside telephone, the call will be disconnected after 10 seconds. When playback is complete, or you have no voice messages recorded, the call will be disconnected after 5 seconds.
  • Page 82: Making/answering A Paging Announcement

    1.6 Making/Answering a Paging Announcement Making/Answering a Paging Announcement 1.6.1 Paging – Paging – Paging and then Transferring a Call Paging You can make a paging announcement to several people at once. Your paging announcement can be heard through an external speaker and through the built-in speakers of proprietary telephones (PTs). An extension user can answer your paging announcement and establish an intercom call.
  • Page 83 Paging and then Transferring a Call You can transfer a call after making a paging announcement. PT/SLT During a conversation Press TRANSFER or Recall/hookswitch. The other party is placed on hold. Wait for an answer. Talk. • After you go on-hook, the party on hold can talk to the person who answers the page. •...
  • Page 84: Answering/denying A Paging Announcement

    1.6 Making/Answering a Paging Announcement 1.6.2 Answering/Denying a Paging Announcement You can answer a paging announcement from any extension. You can also set your proprietary telephone (PT) to not receive paging announcements. To answer PT/SLT Off-hook. Enter 43. To refuse/accept paging announcements (Paging Deny) Off-hook.
  • Page 85: Setting The Telephone According To Your Needs

    Setting the Telephone According to Your Needs 1.7.1 Setting the Alarm (Timed Reminder) You can set your telephone to ring at a set time, to remind you of a meeting, appointment, or as a wake-up call. The alarm can occur either one time or daily (every day until cancelled) at a preset time. When you go off-hook to answer, you hear a special dial tone (dial tone 3).
  • Page 86 1.7 Setting the Telephone According to Your Needs To stop the alarm PT/SLT D.Tone 3 Pressing any button also stops the alarm. Off-hook. To confirm Display PT Off-hook. Enter 76. • The alarm rings for 30 seconds. • If you receive an incoming call during an alarm, the ringing for that call will start after the alarm stops ringing.
  • Page 87: Refusing Incoming Calls (do Not Disturb [dnd])

    1.7.2 Refusing Incoming Calls (Do Not Disturb [DND]) You can set your telephone to prevent incoming calls from ringing at your telephone. This can be useful in situations where you do not want to be disturbed, for example during a meeting. To set/cancel PT/SLT Off-hook.
  • Page 88: Receiving Call Waiting

    1.7 Setting the Telephone According to Your Needs 1.7.3 Receiving Call Waiting During a conversation, you can be informed of a waiting call by a tone through the built-in speaker of your proprietary telephone (PT) or the handset of your single line telephone (SLT) (Default: Disable). To change the call waiting tone using your PT, refer to "3.1.2 Changing Personal Settings Using Programming Mode".
  • Page 89: Preventing Other People From Joining Your Conversation (executive Busy Override Deny)

    1.7.4 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny) You can prevent other extension users from using the Executive Busy Override feature to join an ongoing call. PT/SLT Off-hook. Enter 733. 1.7 Setting the Telephone According to Your Needs Prevent Allow Enter 0 to prevent...
  • Page 90: Turning On The Background Music (bgm)

    1.7 Setting the Telephone According to Your Needs 1.7.5 Turning on the Background Music (BGM) You can listen to background music (BGM) through your telephone speaker while on-hook. If your extension becomes busy (off-hook, making or receiving a call etc.), the music will stop. When you go back on-hook, the music starts again. To set/cancel While on-hook Enter 1.
  • Page 91: Protecting Your Line Against Notification Tones (data Line Security)

    1.7.6 Protecting Your Line against Notification Tones (Data Line Security) You can protect the line against audible notification tones, such as call waiting tones or hold alarm tones during a conversation. Set this feature if your extension has a data communication device such as a computer or fax machine connected, to ensure secure data transmission.
  • Page 92: Checking The Time Service Mode

    1.7 Setting the Telephone According to Your Needs 1.7.7 Checking the Time Service Mode The PBX can be programmed to make and receive calls differently in day/night/ lunch modes. You can confirm the current time service mode (day, night, or lunch) on the display.
  • Page 93: Clearing Features Set At Your Extension (extension Feature Clear)

    1.7.8 Clearing Features Set at Your Extension (Extension Feature Clear) You can reset the settings of the following features on your extension to the default settings. This feature is also known as Station Feature Clear or Station Programme Clear. Feature Absent Message Automatic Callback Busy Background Music (BGM)
  • Page 94: Monitoring A Room (room Monitor)

    1.7 Setting the Telephone According to Your Needs 1.7.9 Monitoring a Room (Room Monitor) You can monitor a room through another proprietary telephone (PT), or monitor a door through a doorphone. The PT you want to monitor should be set in advance to allow monitoring. To set At the monitored telephone Off-hook.
  • Page 95 To talk with a person in the monitored room Press AUTO ANS/MUTE or go off-hook. To cancel a monitor At the monitored telephone Off-hook. Enter 735. To stop a monitor temporarily while on-hook At the monitored telephone Press the AUTO ANS/MUTE button to start room monitoring again.
  • Page 96: Using User-supplied Equipment

    1.8 Using User-supplied Equipment Using User-supplied Equipment 1.8.1 If a Doorphone/Door Opener is Connected – Calling to and from a Doorphone (Doorphone Call) – Opening a Door (Door Open) Calling to and from a Doorphone (Doorphone Call) You can talk to a person at the door through the doorphone. The extensions that are permitted to be called when a visitor presses the Call button on a doorphone are determined through system programming.
  • Page 97 Enter 5 or press Recall/hookswitch and then enter 5. • The door will stay open for a specified time period. • To keep the door open longer, enter "5" again using a Panasonic proprietary telephone (PT). door opener no. Dial door opener number (1–4).
  • Page 98: If A Host Pbx Is Connected

    1.8 Using User-supplied Equipment 1.8.2 If a Host PBX is Connected – Accessing External Services (External Feature Access [EFA]) Accessing External Services (External Feature Access [EFA]) You can access special features such as Call Waiting offered by another PBX or a telephone company. This feature is only effective for outside (CO) line calls.
  • Page 99: If A Voice Processing System Is Connected

    Forwarding Your Calls to a Voice Processing System (Voice Mail Integration) If you cannot answer calls, you can set them to be forwarded to your mailbox in a Panasonic VPS that supports either Inband (DTMF) Integration (e.g., KX-TVP series VPS) or APT Integration (e.g., KX-TVP50 series VPS).
  • Page 100 Setting B (default): sends "#6" followed by the extension number. "#6" is used by a Panasonic KX-TVP series VPS to force the VPS port into voice mail service. To set or cancel, enter "92#" or "90#" respectively after pressing the FWD/DND button or entering "71".
  • Page 101 Customising Your Phone • 3.1.3 Customising the Buttons Create or edit an FWD/DND (Call Forwarding/Do Not Disturb) button, Message button, Voice Mail (VM) Transfer button, or Direct Station Selection (DSS) button. Screening Calls (Live Call Screening [LCS]) While a caller is leaving a message in your mailbox, you can monitor the call, and choose whether to answer or not.
  • Page 102 1.8 Using User-supplied Equipment To set LCS While on-hook (Live Call Screening) Press Live Call Screening. To cancel LCS While on-hook (Live Call Screening) Press red Live Call Screening. User Manual LCS password Enter LCS password.
  • Page 103 Operation Flowchart The operations in the shaded areas can be performed in hands-free mode. Hands-free Mode During a conversation (Call Waiting Tone) Monitor No operation Stop Answer monitor (Live Call Screening) (LCS Cancel) Press Press Live Call FLASH/ Screening or RECALL SP-PHONE.
  • Page 104 1.8 Using User-supplied Equipment • The Live Call Screening (LCS) button light shows the feature status as follows: Off: LCS is off. Flashing green rapidly: An alert tone is ringing (Private mode only).* Flashing green slowly: Monitoring.* Red on: LCS is on. The Direct Station Selection (DSS) button light flashes red slowly while monitoring.
  • Page 105 To record into another mailbox (2-way Transfer) During a conversation (2-way Transfer) extension no. Press DSS or dial Press 2-way another extension Transfer. number. To stop recording, press this button again. • The 2-way Record button light or 2-way Transfer button light shows the current status as follows: Off: Not recording.
  • Page 106: Using A Display Proprietary Telephone

    1.9 Using a Display Proprietary Telephone Using a Display Proprietary Telephone 1.9.1 Calling with the Incoming Call Log If your PBX receives caller information from the telephone company (phone number and/or caller name), the PBX automatically logs this information each time you do not answer an outside (CO) line call. You can view a log of unanswered calls later to see who called and when, and use this information to call back the callers.
  • Page 107 • New: Call records that have not previously been viewed Old: Call records that have previously been viewed Both new and old call records are stored in each personal and common area. To view caller information and call back a caller Display PT When the Caller ID Indication—Personal/Common button is lit (Caller ID Indication...
  • Page 108 1.9 Using a Display Proprietary Telephone To view caller information and play back an associated voice message in a voice message area Display PT While viewing caller information with an associated voice message (When the Message/Ringer Lamp or the MESSAGE button is lit) C.Tone Press MESSAGE.
  • Page 109 To erase all caller information in the personal area Off-hook. Enter 70 . • Caller information with associated voice messages is not erased by this operation. • To erase all caller information in the common area, refer to "2.1.4 Erasing All Caller Information in the Common Area (Incoming Call Log in the Common Area—CLEAR ALL)".
  • Page 110 1.9 Using a Display Proprietary Telephone • New information of calls that you did not answer will be displayed first. • Information of answered calls is logged as old (already viewed) information. • A Caller ID Indication—Personal/Common button can be used to: –...
  • Page 111: Operator/manager Operation

    Section 2 Operator/Manager Operation This chapter shows the operator and the manager extension how to control the other extensions or the PBX. Your PBX supports one manager (extension jack 01) and one operator. User Manual...
  • Page 112: Control Features

    2.1 Control Features Control Features 2.1.1 Locking Other Extensions (Remote Extension Lock) The operator or manager can lock or unlock an extension. This feature is also known as Remote Station Lock Control. To lock/unlock Off-hook. • This feature overrides the Extension Lock feature. If Extension Lock has already been set by the extension user and this feature is set afterwards, the extension user cannot cancel the lock.
  • Page 113: Switching The Time Service Mode (time Service)

    2.1.2 Switching the Time Service Mode (Time Service) The PBX can be programmed to make and receive calls differently in each time service mode (day, night, and lunch). The time service mode can be set to be changed manually (manual mode) or automatically at preprogrammed times (automatic mode) through system programming.
  • Page 114 2.1 Control Features • The Day, Night, and Lunch button lights show the current status as follows: Off: Not set Red on: Set • If lunch mode is set manually by entering "783#" while in automatic mode, the time service mode will not change automatically until you return to automatic mode by entering "780#".
  • Page 115: Setting An Alarm For Other Extensions (remote Timed Reminder [wake-up Call])

    2.1.3 Setting an Alarm for Other Extensions (Remote Timed Reminder [Wake-up Call]) The operator or manager can remotely set or cancel the Timed Reminder feature for any extension. To set Off-hook. Enter 764. hour/minute Enter hour (01–12) and minute (00–59). To cancel Off-hook.
  • Page 116 2.1 Control Features To confirm Display PT Off-hook. Enter 763 . User Manual extension no. Enter 764. Dial extension number. C.Tone Enter #. C.Tone & D.Tone Enter #. On-hook.
  • Page 117: Erasing All Caller Information In The Common Area (incoming Call Log In The Common Area-clear All)

    2.1.4 Erasing All Caller Information in the Common Area (Incoming Call Log in the Common Area—CLEAR ALL) The operator or manager can erase all caller information logged in the common area. To erase Off-hook. • Caller information with associated voice messages is not erased by this operation. •...
  • Page 118: Disregarding The Newest Call Or Overwriting The Oldest Call In The Common Area Call Log (301st Incoming Call Logged In The Common Area)

    2.1 Control Features 2.1.5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log (301st Incoming Call Logged in the Common Area) The call log in the common area can store up to 300 call records. The operator or manager can select how new calls are treated when this call log is full;...
  • Page 119: To Record Messages

    2.1.6 Recording, Playing, or Erasing Common BV Outgoing Messages If an optional voice message card is installed in the PBX, the operator or manager can record, play, or erase a common Built-in Voice Message (BV) outgoing message (OGM) in the common message area. When an outside (CO) line call is automatically directed to the common message area, or when a Direct Inward System Access (DISA) call is redirected to the common message area via Intercept Routing, the caller will hear a common BV OGM and can leave a voice message.
  • Page 120 2.1 Control Features To erase PT/SLT Off-hook. Enter 722. User Manual common BV OGM no. Dial common BV OGM number (01–24). C.Tone On-hook. Enter 0. Enter #. An SLT user can enter "0" instead of "#".
  • Page 121: Changing System Settings Using Programming Mode

    2.1.7 Changing System Settings Using Programming Mode The operator or manager can set the following system features while in programming mode. To enter programming mode Press PROGRAM. Setting Adjusting the current date and time (Date & Time Set) Cancelling Extension Lock at all extensions (Extension Lock—CANCEL ALL)
  • Page 122 2.1 Control Features Setting Recording or playing back the message used by Direct Inward System Access (DISA), Uniform Call Distribution (UCD), and 3- level Automated Attendant (AA) (Outgoing Message [OGM] for DISA/UCD)* User Manual X = 0 (To delete OGMs for DISA/UCD): DISA/UCD OGM (1–8) 1 (To record OGMs for DISA/UCD): DISA/UCD OGM (1–8)
  • Page 123 • Year (00–99), Month (01–12), Day (01–31), Day of the week (0–6: Sun-Sat), Hour (01– 12), Minute (00–59), AM/PM (0/1) • The preprogrammed extension password can be used for the Walking COS feature and the Remote Extension Lock Feature. Each extension's password must be unique. •...
  • Page 124 2.1 Control Features User Manual...
  • Page 125: Customising Your Phone & Pbx

    Section 3 Customising Your Phone & PBX This chapter shows you how to customise your proprietary telephone (PT) or PBX according to your needs. User Manual...
  • Page 126: Customising Your Phone (personal Programming)

    3.1 Customising Your Phone (Personal Programming) Customising Your Phone (Personal Programming) 3.1.1 Customising Your Phone (Personal Programming) You can customise various features of your telephone, such as line preferences and customised buttons. Additionally, you can return all customised features to their default settings. •...
  • Page 127: Setting Features

    3.1.2 Changing Personal Settings Using Programming Mode You can perform the following while in programming mode: – Setting Features – Clearing Features – Confirming Your Own Extension Number (Self-extension Number Confirmation) Setting Features The default settings are shown in bold letters. For later reference, place a check mark in the boxes below to indicate your customised setting.
  • Page 128 3.1 Customising Your Phone (Personal Programming) Item How do you prefer to receive intercom calls? (Alternate Receiving—Ring/Voice) Which call waiting tone do you prefer? (Call Waiting Tone Type Selection) Which service do you prefer when a calling party is recording a message in your mailbox? (Live Call Screening [LCS] Mode Set) •...
  • Page 129 To return features to default (Personal Programming Data Reset) Press PROGRAM. Enter # . Confirming Your Own Extension Number (Self-extension Number Confirmation) You can confirm your jack and extension number. Display PT Press PROGRAM. Enter 6. • You can also confirm your extension number by pressing the " " key 2 times (" on-hook.
  • Page 130: Customising The Buttons

    3.1 Customising Your Phone (Personal Programming) 3.1.3 Customising the Buttons You can customise the flexible CO buttons, Direct Station Selection (DSS) buttons, Programmable Feature (PF) buttons, and MESSAGE buttons on your proprietary telephone (PT) and DSS Console by assigning the following features to them. For example, if your telephone has more CO buttons than the number of outside (CO) lines connected to your PBX, you can customise unused CO buttons by assigning them to be One-touch Dialling buttons.
  • Page 131 Button Extension Lock* Log-in/Log-out 2-way Record* 2-way Transfer* Live Call Screening (LCS)* LCS Cancel* Voice Mail (VM) Transfer* Message for another extension Caller ID Indication—Common Caller ID Selection—Common • Digits "0 through 9", " ", "#", PAUSE, and SECRET (INTERCOM) can be stored. If you do not want to display the stored number when making a call, press the SECRET (INTERCOM) button before and after the numbers you wish to conceal.
  • Page 132 3.1 Customising Your Phone (Personal Programming) To confirm a button setting Display PT Press PROGRAM. To clear a button setting Press CO, DSS, Press PROGRAM. PF, or MESSAGE. User Manual (CO, DSS, PF) Press CO, DSS, PF, or MESSAGE. To continue (CO, DSS, PF) Enter 2.
  • Page 133: Managing Call Logs

    Available Extension The extension connected to extension jack 01 Required Telephone A Panasonic proprietary telephone (PT) with a display (e.g., KX-T7730) Manager Password To enter programming mode, the manager password (the password of the extension connected to extension jack 01) is required. You can enter the system password instead of the manager password. Ask your administrator or dealer for the manager password or system password.
  • Page 134: Viewing, Printing, And Clearing Call Logs

    3.2 Managing Call Logs 3.2.2 Viewing, Printing, and Clearing Call Logs To enter programming mode Press PROGRAM. Enter Item Viewing the call records of each extension. Clearing the call records of each extension.* Printing the call records of each extension. Clearing the call records of all extensions.
  • Page 135: Customising Your Pbx (system Programming)

    Available Extension The extension connected to extension jack 01 Required Telephone A Panasonic proprietary telephone (PT) with a display (e.g., KX-T7730) Manager Password To enter programming mode, the manager password (the password of the extension connected to extension jack 01) is required. You can enter the system password instead of the manager password. Ask your administrator or dealer for the manager password or system password.
  • Page 136 3.3 Customising Your PBX (System Programming) Icon Descriptions Fixed Button (KX-T7730/KX-T7735) User Manual Function PREV (PREVIOUS) NEXT – – SECRET STORE PAUSE PROGRAM SELECT FLASH CLEAR...
  • Page 137 Procedure The basic steps are shown below. To enter programming mode Enter Press PROGRAM. To programme You can enter each programme number (3 digits). To exit programming mode Press PROGRAM. 3.3 Customising Your PBX (System Programming) manager password Enter manager password. User Manual...
  • Page 138: System Programming

    3.3 Customising Your PBX (System Programming) 3.3.2 System Programming System Speed Dialling Number [001] You can store frequently used phone numbers for convenient dialling. Enter 001. Press NEXT. • If the desired number is more than 32 digits, divide the number and store it into more than one speed dialling number.
  • Page 139 System Speed Dialling Name [011] You can store the name associated with each speed dialling number. These names are displayed when making calls using the System Speed Dialling feature. To enter characters, refer to "Entering Characters". NEXT Enter 011. Press NEXT. DISA Security Code [512] You can assign required Direct Inward System Access (DISA) security codes if "Trunk Security"...
  • Page 140 3.3 Customising Your PBX (System Programming) • WARNING There is a risk that fraudulent telephone calls will be made using the Outside-to- Outside (CO-to-CO) Line Call feature of DISA. The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we strongly recommend: Enabling DISA security (Trunk Security or All Security).
  • Page 141: Entering Characters

    Entering Characters You can enter the following characters. The tables below show you the characters available for each button. Table 1 (Alphabet mode)/Table 2 (Numeral mode) <Example> To enter "Ann", (5 times) Notes • To toggle between "Alphabet mode" and "Numeral mode", press SELECT. •...
  • Page 142 3.3 Customising Your PBX (System Programming) User Manual...
  • Page 143: Appendix

    Section 4 Appendix This chapter provides Troubleshooting, the Feature Number Table and Tone List. Check the Troubleshooting section before consulting your dealer. User Manual...
  • Page 144: Troubleshooting

    4.1 Troubleshooting Troubleshooting 4.1.1 Troubleshooting Problem I cannot make calls using the telephone. Some features do not function. I cannot make calls to other extensions using a proprietary telephone (PT). My new telephone does not function correctly. My PT does not have the button needed to perform a certain operation.
  • Page 145 Problem I cannot make an outside (CO) line call using a One-touch Dialling button or Speed Dialling. During a conversation with an outside party, the call was disconnected. The Redial feature does not function. I cannot access computer services, telephone banking, etc. Computer or fax machine communication was interrupted.
  • Page 146 1.5.5 Using Voice Messaging (Built-in Voice Message [BV])) • When a power failure occurs... All functions of the PBX and Panasonic PTs stop. The following outside (CO) lines will be connected to the assigned extensions: Outside (CO) line 1: extension jack 01...
  • Page 147: Feature Number Table

    Feature Number Table 4.2.1 Feature Number Table The numbers listed below are the feature numbers used to access the PBX features. The numbering plan can be selected through system programming. Numbers in parentheses indicate that the feature numbers are different from those of "Plan 1" when "Plan 2" or "Plan 3" is selected. Feature (While a dial tone is heard) 1.2.1 Basic Calling To call another extension (Intercom Call)
  • Page 148 4.2 Feature Number Table Feature (While a dial tone is heard) 1.2.4 When the Dialled Party is Busy or There is No Answer Leaving a Message Waiting Indication/Calling Back a Caller Who Left an Indication (Message Waiting) Leaving a Message Waiting Indication –...
  • Page 149 Feature (While a dial tone is heard) – To retrieve 1.4.4 Answering Call Waiting Answering Call Waiting from the Telephone Company 1.4.5 Talking to Multiple Parties (Conference) Originating a 3-party to 5-party Conference Call (5- party Conference) 1.5.1 Forwarding Your Calls (Call Forwarding [FWD])/1.7.2 Refusing Incoming Calls (Do Not Disturb [DND]) 1.5.2 Showing a Message on the Caller's...
  • Page 150 4.2 Feature Number Table Feature (While a dial tone is heard) 1.5.5 Using Voice Messaging (Built-in Voice Message [BV]) Recording, Playing, or Erasing Personal BV Outgoing Messages – To record – To play back – To erase Forwarding Your Calls to Built-in Voice Message –...
  • Page 151 Feature (While a dial tone is heard) 1.7.3 Receiving Call Waiting – To set for outside (CO) line calls – To cancel for outside (CO) line calls – To set for intercom calls/doorphone calls – To cancel for intercom calls/doorphone calls 1.7.4 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny)
  • Page 152 4.2 Feature Number Table Feature (While a dial tone is heard) Screening Calls (Live Call Screening [LCS]) – To set the LCS password – To cancel the LCS password 1.9.1 Calling with the Incoming Call Log – To erase all caller information in the personal area –...
  • Page 153 1.2.5 Switching the Calling Method (Alternate Calling—Ring/Voice) 1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup) – Call Retrieving from a Telephone Answering Machine (TAM) 1.4.9 Changing the Dialling Mode (Pulse to Tone Conversion) 1.4.5 Talking to Multiple Parties (Conference) Adding a Third Party During a Conversation (3-party Conference) 1.8.1 If a Doorphone/Door Opener is Connected...
  • Page 154 4.2 Feature Number Table Feature (When the extension is on-hook) 1.7.5 Turning on the Background Music (BGM) – To set/cancel 1.7.7 Checking the Time Service Mode/2.1.2 Switching the Time Service Mode (Time Service) – To confirm the current mode 3.1.2 Changing Personal Settings Using Programming Mode Confirming Your Own Extension Number (Self-extension Number Confirmation) –...
  • Page 155: Identifying Tones

    Identifying Tones 4.3.1 Identifying Tones While On-hook Ring Tone Patterns The following ring tone patterns can be assigned to incoming call types (outside (CO) line, intercom, or doorphone calls), or are fixed for certain call types (Hold Recall, Timed Reminder, or Camp-on Recall). Single (Incoming calls/Hold Recall [outside (CO) line calls])
  • Page 156 4.3 Identifying Tones Pattern 4 Doorphone Chime Patterns The following doorphone chime patterns can be assigned to each doorphone when doorbells and door chimes are connected to the PBX. Pattern 1* Pattern 2* Pattern 3* Pattern 4* Pattern 5 Pattern 6 Pattern 7 Pattern 8 * Chime patterns 1 to 4 are played only one time during the doorphone ringing time.
  • Page 157 When Going Off-hook Dial Tones Tone 1 Normal Tone 2 Any of the following features is set: • Absent Message • Background Music (BGM) (proprietary telephone [PT] only) • Call Forwarding (FWD) • Call Pickup Deny • Data Line Security •...
  • Page 158 4.3 Identifying Tones When Making Calls Busy Tone Reorder Tone The outside (CO) line you tried to seize is not assigned or was denied. Ringback Tones Single (3-s interval) Double (3-s interval) Single (5-s interval) Double (5-s interval) DND Tone The dialled extension is refusing incoming calls.
  • Page 159 Tone 3 (Hold Alarm Tone) A call has been on hold for longer than the specified time. When Talking to an Outside Party Warning Tone This tone is sent 15 seconds before the specified time for disconnection. When Setting the Features or Programming Confirmation Tones Tone 1 The feature was set...
  • Page 160 4.3 Identifying Tones User Manual...
  • Page 161: Index

    Index User Manual...
  • Page 162 Index Numerics 2-way Record 17, 104, 131 2-way Transfer 17, 105, 131 301st Incoming Call Logged in the Common Area 3-level Automated Attendant 3-party Conference 57, 153 5-party Conference 60, 149 Absent Message 69, 149 Accessing Another Party Directly from Outside (Direct Inward System Access [DISA]) Accessing External Services (External Feature Access [EFA]) Account Code Entry...
  • Page 163 EFA —> External Feature Access (EFA) Electronic Station Lockout —> Extension Lock Entering Characters Erasing All Caller Information in the Common Area (Incoming Call Log in the Common Area—CLEAR ALL) Examples Exclusive Call Hold Executive Busy Override 36, 153 Executive Busy Override Deny 89, 151 Extension Feature Clear 93, 151...
  • Page 164 System Speed Dialling Number [001] Talking to 2 Parties Alternately (Call Splitting) Talking to Another Party without Lifting the Handset (Hands-free Operation) Talking to Multiple Parties (Conference) TAM —> Telephone Answering Machine (TAM) Telephone Answering Machine (TAM) Time Service Timed Reminder Tone...
  • Page 165 Index Warning Tone What Kind of Telephone Can Be Used? When the Dialled Party is Busy or There is No Answer When You Use a Panasonic Proprietary Telephone Your Extension Number User Manual...
  • Page 166 Index User Manual...
  • Page 167 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2004 Panasonic Communications Co., Ltd. All Rights Reserved.

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  • zafar Oct 15, 2016 05:41:
    Manual is very helpful but a problem with me .I didn't understand this how can I pickup another incoming call on pt while pt is already busy plz help
  • nicholas Jun 17, 2015 05:07:
    i want to learn hoe program disa
  • yekyaw Oct 09, 2014 07:48:
    ဘယ္