Viking Designer EPIC User Manual page 183

The Machine Does Not Feed or Feeds Irregularly
Did you thread the machine properly?
Has sewing lint collected between the feed teeth?
Is the free motion setting on?
Are the feed teeth set to down?
Is the correct presser foot used?
Thread Loops are Forming on the Underside of the Embroidery Design
Has the embroidery built up too much to move freely under
the presser foot?
The Embroidery Design Is Distorted
Is the fabric hooped properly?
Is the inner embroidery hoop properly inserted into the outer
embroidery hoop?
Is the area around the embroidery arm and hoop free?
Is the hoop attached properly?
The Embroidery Design Has Puckered
Did you stabilize your fabric sufficiently?
The Machine Will Not Embroider
Is the embroidery unit attached?
Is the wrong hoop attached?
Remove the thread completely and rethread the machine, see
Threading the Upper Thread, page 32.
Remove the needle plate and clean the feed teeth with the
brush.
Turn off free motion setting in sewing mode.
Make sure the feed teeth are not set to down in the settings
menu.
Attach correct presser foot.
Attach Sensor Q-Foot.
If using the R-Foot, increase the embroidery pivot height in
settings menu in small increments until the problem is solved.
The fabric must be tightly hooped.
For larger hoops, use hoop clips.
Hoop the fabric in such a way that the inner hoop exactly
matches the outer hoop.
Clear area around the embroidery unit.
Make sure the hoop connector is inserted all the way into the
hoop attachment on the embroidery arm.
Ensure you use the proper stabilizer for your technique or
fabric type.
Make sure that the embroidery unit is properly attached into
the socket.
Slide on the correct hoop.
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