TABLE OF CONTENTS CHAPTER 1: SERIAL NUMBER LOCATION ..............CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS Before Getting Started ....................2 Read and Save These Instructions ................3 Electrical Requirements .................... 4 CHAPTER 3: PREVENTATIVE MAINTENANCE Recommended Cleaning Tips ................... 5 Check for Damaged Parts ..................5 Care and Maintenance Instructions ................
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TABLE OF CONTENTS Motor Replacement ....................40 9.10 Drive Belt Replacement .................... 41 9.11 Incline Motor Replacement ..................43 9.12 Console Replacement ....................44 9.13 Console Mast Arm Replacement ................... 45 9.14 Console Cable Replacement ..................47 9.15 Handlebar Service ...................... 50 9.16 Emergency Stop Switch Replacement ...............
CHAPTER 2: IMPORTANT SAFETY INFORMATION 2.1 BEFORE GETTING STARTED This treadmill is intended for commercial use. To ensure your safety and protect the equipment, read all instructions before operating the Matrix Treadmill. Please leave a 78.75" (2000 mm) x 39.50" (1000 mm) landing zone behind the treadmill. This zone is to allow easy access to the treadmill and gives the user an easy exit path from the machine.
When using an electrical product, basic precautions should always • D onotusetheequipmentinanywayotherthandesignedorintended be followed including the following: by the manufacturer. It is imperative that all Matrix Fitness System's equipment is used properly to avoid injury. DANGER: To reduce the risk of electric shock: Always unplug this equipment from the electrical outlet immediately after using and • Keephandsandfeetclearofmovingpartsatalltimestoavoidinjury.
MATRIX DEDICATED CIRCUIT / ELECTRICAL REQUIREMENT INFO All Matrix treadmills require the use of a 20 amp "dedicated circuit" with a non-looped (isolated) neutral / ground for the power requirement. Quite simply this means that each outlet you plug your treadmill into should not have anything else running on that same circuit. The easiest way to verify this is to locate the main circuit breaker box, and turn off the breaker(s) one at a time.
• C leanwithsoapandwaterorothernon-ammoniabasedallpurpose making adjustments or performing maintenance or repair of any cleaners. kind is qualified to do so. Matrix Fitness Systems will provide service and maintenance training at our corporate facility upon • W ipefootrails,console,heartrategrips,andhandlebarscleanafter request or in the field if proper arrangements are made.
Matrix web site at www.matrixfitness.com. DAILY MAINTENANCE ITEMS 1) Clean the entire machine using water and mild detergent such as "Simple Green", or other Matrix approved solutions (cleaning agents MUST be alcohol and ammonia free).
CHAPTER 3: PREVENTATIVE MAINTENANCE 3.4 AUTO CALIBRATION INSTRUCTIONS 3.5 ADJUSTING THE RUNNING BELT Run Auto Calibration to calibrate incline after assembly and after After placing the treadmill in the position it will be used, the belt replacing any electronic component. must be checked for proper tension and centering.
4.1 CONSOLE DESCRIPTION The Matrix T5x-04 Treadmill is inspected before it is packaged. It is shipped in four pieces: the base, the upright console supports, the handlebar, and the console. Carefully unpack the unit and dispose of the box material.
4.3 OPERATING LEVEL BASED PROGRAMS Your Matrix T5x-04 Treadmill offers a variety of level-based workouts to challenge users of all fitness levels. The following information will briefly explain the workouts and how to program the treadmill for each workout selection.
5)PressGOorQUICKSTARTtobegintheworkout. 4.5 FITNESS TEST WORKOUT OPERATION Your Matrix T5x-04 Treadmill offers a variety of fitness tests - the Gerkin Firefighter Protocol, the Army, Navy, USMC, and USAF as well as the Physical Efficiency Battery (PEB). The Gerkin Protocol was developed by Dr.. Richard Gerkin of the Phoenix (Arizona) Fire Department. It is a sub-maximal graded treadmill evaluation used by many fire departments across the United States to assess the physical condition of the firefighters.
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CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION 4.5 FITNESS TEST WORKOUT OPERATION - CONTINUED SUB MAXIMAL TREADMILL EVALUATION CARDIOVASCULAR FITNESS PERCENTILES CONVERSION TABLE Males: VO2 max (ml/kg/min) 0-29 30-39 40-49 50-59 Stage Time Converted VO2max >58.8 >58.9 >55.4 >52.5 1:00 31.15 SUPERIOR 1:15...
CHAPTER 5: MANAGER MODE 5.1 USING MANAGER MODE To enter Manager Mode, press & hold INCLINE DOWN and SPEED DOWN at the same time for 3-5 seconds until Manager Mode appears on the display. 2) To enter the Manager Mode, press ENTER once Manager Mode appears on the display.
CHAPTER 6: ENGINEERING MODE 6.1 USING ENGINEERING MODE 1. To enter Engineering Mode, hold the INCLINE DOWN and SPEED DOWN keys for three seconds until Manager Mode appears on the middle LED dis- play. 2. Press any UP arrow key and Engineering Mode will appear on the display. 3.
CHAPTER 7: SERVICE MODE 7.1 USING SERVICE MODE 1. To enter Service Mode, hold the INCLINE DOWN and SPEED DOWN keys for three seconds until Manager Mode appears on the middle LED display. Press any DOWN arrow key and Service Mode will appear on the display.
CHAPTER 8: TROUBLESHOOTING 8.2 MCB LED INSTRUCTIONS REFERENCE DESCRIPTION DESIGNATOR Indicates if the digital communication is working normally between the console and the MCB. Blinking=Normal. RS485 DSP2 Off=Fault Indicates if the console is working normally. Blinking - Normal. Light=MCUFault. DSP1 Off=MSUNoPower. Indicates if the console is commanding elevation down.
CHAPTER 8: TROUBLESHOOTING 8.4 ERROR MESSAGES ON THE CONSOLE CLASS ERROR DESCRIPTION LEVEL CODE 0140 Incline motor operation fail. 0141 Motor over temperature. 0143 Drive disconnected. 0144 Motor overloaded. 01A0 Incline motor is disconnected. 01A2 Incline motor is detected in the reverse of the position indicated by the potentiometer. 01A3 Motor is disconnected.
CHAPTER 8: TROUBLESHOOTING 8.5 0140 / 01A0 / 01A2 ERROR TROUBLESHOOTING ERROR MESSAGES 0140 / 01A0 / 01A2 1) SYMPTOM: a. 0140 - Incline motor operation failed. b. 01A0 - Incline motor disconnected. c. 01A2 - Incline motor is detected in the reverse of the position indicated by the potentiometer. 2) SOLUTION a.
CHAPTER 8: TROUBLESHOOTING 8.7 01A8 / 02B6 / 02B7 / 02B8 ERROR TROUBLESHOOTING ERROR MESSAGE 01A8 / 02B6 / 02B7 / 02B8 1) SYMPTOM: a. 01AB - Motor over current. b. 02B6 - Speed up is overcurrent. c. 02B7 - Speed down is overcurrent. d.
CHAPTER 8: TROUBLESHOOTING 8.9 02AD ERROR TROUBLESHOOTING ERROR MESSAGE 02AD 1) SYMPTOM: a. MCB is over temperature. 2) SOLUTION: a. Check to see that both fans are operating (there is a fan mounted to the MCB itself as well as an external fan). Also check the connection of the fans at the MCB (Figure A).
CHAPTER 8: TROUBLESHOOTING 8.11 02B9 / 02BA / 02BD ERROR TROUBLESHOOTING ERROR MESSAGE 02B9 / 02BA / 02BD 1) SYMPTOM: a. 02B9 - The inner memory IC data write error. b. 02BA - The inner memory IC data read error. c.
CHAPTER 8: TROUBLESHOOTING 8.13 TROUBLESHOOTING - NO POWER TO THE CONSOLE POWER SWITCH IS ON, BUT THE CONSOLE HAS NO DISPLAY 1) SYMPTOM: a. The unit is not getting power from the outlet. b. The MCB is not getting power from the power receptacle. c.
CHAPTER 8: TROUBLESHOOTING 8.14 TROUBLESHOOTING - HEART RATE ISSUES HEART RATE ISSUES 1) SYMPTOM: a. The display is stuck on heart rate. b. Erratic heart rate. c. No heart rate. 2) SOLUTION: a. If the display is stuck on heart rate, it is normally due to the lighting in the workout area. - Change the lighting in the area of the treadmill.
2) SOLUTION: a. Perform an amp draw on the incoming power (see Field Work Instruction - Running an Amp Draw on Matrix Treadmills). b. If the amp draw is too high regardless if a user is present or not, the issue is likely with the drive system (drive belt or motor).
1. Sections 8.16-8.19 will help with diagnosing problems with TV and entertainment related equipment that is produced by Matrix Fitness Systems. 2. The T5x-04 treadmill has the capability of adding an external 15" TV with a bracket. A Matrix brand external TV will look similar to the TV in Figure A.
CHAPTER 8: TROUBLESHOOTING 8.17 ENTERTAINMENT TROUBLESHOOTING – PICTURE FUZZY OR UNCLEAR 1.RemovetheTVandconsolebackcovers(FigureA)Usingaverifiedgoodpieceofcoaxcable,hookthecoaxdirectlytotheTVjack.This bypasses internal connections for your machine or TV stand (Figure B). FIGURE A FIGURE B 2. If this does not clear your picture the issue is with the club's signal. Make sure that the coax has a signal strength of at least 10db. 3.IfStep1doesclearyourpicture,checktheinternalcablesandfittingsinsideyourmachinebyremovingthemotorcover(outlinedinSection 9.1).Makesureyouhavenodamage(kinks,cutsetc)andnostraywiresorpoorfittingsontheendsofthecablesanywherethatthecoax cableisconnected(FigureC).FittingsshouldlooklikeFigureD,withacleanflushconnectorandnostrayaluminumstrandstouchingthe...
4. If internal TV power wire connections are good, verify 12 Volts power at the TV power wire where it plugs into the TV (wire in Figure B, shown with multi - meter in Figure E). If 12 Volts are present, the issue is likely with the TV itself, contact Matrix.
(Used for changing menu and other settings). If the TV will function with the handheld remote, replace the TV keypad. If the TV will not function with handheld remote it is likely an issue with the TV itself, contact Matrix Customer Technical Support.
CHAPTER 9: PART REPLACEMENT GUIDE 9.1 MOTOR COVER AND LOWER SHROUD REMOVAL 1) The motor cover is split into two pieces (called the motor cover and lower shroud 2) Remove the 2 screws holding motor cover to the frame (Figure A ). 3) Pull up on the rear of the motor cover to release the Velcro, and remove the motor cover (Figure B).
CHAPTER 9: PART REPLACEMENT GUIDE 9.2 REAR ROLLER REPLACEMENT 1) Turn off power and disconnect the cord from the machine. 2) Remove one of the end caps using a Phillips screwdriver (Figure A). 3) Remove both roller adjustment screws using an 8 mm Allen wrench (Figure B). FIGURE A FIGURE B 4) Remove the roller from the running belt (Figures C &...
CHAPTER 9: PART REPLACEMENT GUIDE 9.3 DECK REPLACEMENT 1) Remove the motor cover as outlined in Section 9.1. 2) Remove the rear roller as outlined in Section 9.2. 3) Remove the four deck screws using a 5 mm Allen wrench (Figure A). FIGURE A 4) Remove the deck from the running belt (Figures B &...
CHAPTER 9: PART REPLACEMENT GUIDE 9.4 DECK CUSHION REPLACEMENT 1) Remove the deck as outlined in Section 9.3. 2) Holding the bolt with a 5 mm Allen wrench, loosen the nut with a 13 mm socket (Figure A & B). FIGURE A FIGURE B 3) For the rear cushion, hold the cushion and remove the 13 mm nut (Figure C).
CHAPTER 9: PART REPLACEMENT GUIDE 9.5 FRONT ROLLER REPLACEMENT 1) Remove the motor cover as outlined in Section 9.1. 2) Using a hook or loop of wire, remove the spring from the drive belt tensioner. The tensioner should now pivot away from the drive belt (Figures A &...
CHAPTER 9: PART REPLACEMENT GUIDE 9.6 RUNNING BELT REMOVAL 1) Remove the motor cover as outlined in Section 9.1. 2) Remove the rear roller as outlined in Section 9.2. 3) Remove the deck as outlined in Section 9.3. 4) Remove the front roller as outlined in Section 9.5. 5) Remove the running belt and replace with a new belt (Figures A &...
CHAPTER 9: PART REPLACEMENT GUIDE 9.7 SIDE RAIL REPLACEMENT 1) Remove the end cap using a Phillips screwdriver (Figure A). 2) Loosen the four screws under the frame using a 5 mm Allen wrench (Figure B). FIGURE A FIGURE B 3) Slide the rail off the back of the treadmill (Figures C &...
CHAPTER 9: PART REPLACEMENT GUIDE 9.8 MOTOR CONTROL BOARD (MCB) REPLACEMENT 1) Turn off power and disconnect the cord from the machine. 2) Remove the motor cover as outlined in Section 9.1. 3) Cut any wire ties that are secured to the MCB panel. 4) Disconnect wires from the MCB - five total connections.
CHAPTER 9: PART REPLACEMENT GUIDE 9.9 MOTOR REPLACEMENT 1) Turn off power and disconnect the cord from the machine. 2) Remove the motor cover as outlined in Section 9.1. 3) Release the drive belt tensioner as outlined in Section 9.5. 4) Disconnect the motor power cable from the MCB (Figure A).
CHAPTER 9: PART REPLACEMENT GUIDE 9.10 DRIVE BELT REPLACEMENT 1) Remove the motor cover as outlined in Section 9.1. 2) Release the drive belt tensioner from drive belt as outlined in Section 9.5. 3) Remove the front roller screw on the drive belt side and loosen the screw on the opposite side (Figure A). FIGURE A 4) Lift the roller and remove the old drive belt (Figure B).
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CHAPTER 9: PART REPLACEMENT GUIDE 9.11 INCLINE MOTOR REPLACEMENT 1) Turn off power and disconnect the cord from the machine. 2) Lift the treadmill and support it so that the front wheels are off the floor, or the unit may be tipped on its side (Figure A). FIGURE A FIGURE B 3) Remove the clip from the pin attaching the incline motor to the rack (Figure B &...
CHAPTER 9: PART REPLACEMENT GUIDE 9.11 INCLINE MOTOR REPLACEMENT - CONTINUED 4) Disconnect the incline motor power cable from the MCB (Figure D). 5) Disconnect the pin from the incline motor (Figure E). FIGURE D FIGURE E 6) Lift the incline motor away from the treadmill (Figure F). 7) Reverse Steps 1-6 to install a new incline motor.
CHAPTER 9: PART REPLACEMENT GUIDE 9.12 CONSOLE REPLACEMENT 1) Turn off power and disconnect the cord from the machine. 2) Remove the six 6 mm screws from underneath the console. There are arrows stamped in the plastic at the proper openings (Figure A). 3) Move the console away from the console frame and disconnect the console cable connectors to remove the console Figure B).
CHAPTER 9: PART REPLACEMENT GUIDE 9.13 CONSOLE MAST ARM REPLACEMENT 1) Turn off power and disconnect the cord from the machine. 2) Remove the console as outlined in Section 9.12. 3) Take off the cup holder from the right side of the treadmill (Figure A). 4) Use a 6 mm Allen wrench to remove one screw and take off the plastic hand rail (Figure B).
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CHAPTER 9: PART REPLACEMENT GUIDE 9.13 CONSOLE MAST ARM REPLACEMENT - CONTINUED 7) Remove the screws holding the console frame to the mast arms with a 6 mm Allen wrench in the openings with arrows (Figure H). 8) Lift the frame from the mast arms and set it aside (Figure I). FIGURE H FIGURE I 9) Use a 6 mm Allen wrench to remove the lower mast arm mounting screws (Figure J).
CHAPTER 9: PART REPLACEMENT GUIDE 9.14 CONSOLE CABLE REPLACEMENT 1) Turn off power and disconnect the cord from the machine. 2) Remove the console as outlined in Section 9.12. 3) Take off the cup holder from the right side of the treadmill (Figure A). 4) Use a 6 mm Allen wrench to remove one screw and take off the plastic hand rail (Figure B).
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CHAPTER 9: PART REPLACEMENT GUIDE 9.14 CONSOLE CABLE REPLACEMENT 6) Cut the wire ties and begin to unthread the wire harness (Figures F & G). . FIGURE F FIGURE G 7) Remove the spiral protective wrap from the top and bottom portions of the wire harness (Figures H & I). FIGURE H FIGURE I...
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CHAPTER 9: PART REPLACEMENT GUIDE 9.14 CONSOLE CABLE REPLACEMENT - CONTINUED 8) Attach a pulling wire to the top of the defective console cable (Figure J). 9)Slowlyremovethedefectiveconsolecablestartingatthebottomofthemachineandpullingitdowntothemotorcompartment(FigureK). FIGURE J FIGURE K 10) Connect the new console cable at the motor tray - 3 connections total. Figures L & M show 2 of these connections, the 3rd is the coax cable.
CHAPTER 9: PART REPLACEMENT GUIDE 9.15 HANDLE BAR SERVICE 1) Turn off power and disconnect the cord from the machine. 2) All items on the handle bar are removed using a Phillips screwdriver from the underside of the bar. 3) Once the screws are removed, lift the part carefully and disconnect any wire connections. 4)ReplacepartsasneededonhandlebarincludingtheQuickStartKeyandtheHeartRateGripPlates(FiguresA-F). FIGURE A FIGURE B...
CHAPTER 9: PART REPLACEMENT GUIDE 9.16 EMERGENCY STOP SWITCH REPLACEMENT 1) Turn off power and disconnect the cord from the machine. 2) Remove the console as outlined in Section 9.12. 3) Use a Phillips screwdriver to remove two screws, one from each side of the red button (Figure A). 4) Lift the button from bracket by pulling one side out at a time (Figure B).
CHAPTER 9: PART REPLACEMENT GUIDE 9.17 HEART RATE BOARD REPLACEMENT 1) Turn off power and disconnect the cord from the machine. 2) Remove the console as outlined in Section 9.12. 3) The Heart Rate Board is located in front of the red Emergency Stop button (Figure A). 4) Disconnect the wires from each side of the Heart Rate Board (Figure B).
CHAPTER 9: PART REPLACEMENT GUIDE 9.18 BLOWER MOTOR REMOVAL 1) Turn off power and disconnect the cord from the machine. 2) Remove the console as outlined in Section 9.12. 3) Lay the console face down and remove the four screws using a Phillips screwdriver (Figure A). 4) The console shell will now separate.
CHAPTER 9: PART REPLACEMENT GUIDE 9.19 OVERLAY REPLACEMENT 1) Turn off power and disconnect the cord from the machine. 2) Remove the console as outlined in Section 9.12. 3) Remove the back cover of the console (Figure A). 4) Unplug and remove the faulty overlay (Figure B). FIGURE A FIGURE B 5) Clean the console area with alcohol to remove any left over adhesive (Figure C).
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CHAPTER 9: PART REPLACEMENT GUIDE 9.19 OVERLAY REPLACEMENT - CONTINUED 8) Push the overlay ribbon cable through the hole in the console and plug it in (Figure F). 9) Match the overlay to the cutout on the console (Figure G). FIGURE F FIGURE G 10) Press down on the corners of the overlay to keep it in place, then remove the protective film (Figure H &...
0.5 - 12 mph / 0 - 19 km/h Contact HR Sensors Telemetric HR Receiver Transport Wheels DRIVE SYSTEM Motor Matrix 5.0 hp AC Dynamic Response Drive System Motor Controller Delta AC Drive CONSOLE Display Type Dot Matrix LED Display Feedback...
CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.2 FASTENERS AND ASSEMBLY TOOLS Part #: Part Name: Outline: Dimensions: Quantity: Bag Color: 020090-00 Socket head cap screw M8 x 20mm Black 0000086571 Flat Washer 6.2 x 12 x 1.6 Black 0000084935 Left Connection Bracket SPHC 4.0T 0000084936...
Prior to assembling the treadmill, unpack all of the contents of the box and make sure that all necessary components are present. Review the contents of the hardware package for completeness. Contact Matrix customer service at 866.693.4863 to report any missing items.
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CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 ASSEMBLY INSTRUCTIONS - CONTINUED STEP 4 STEP 3 Open Blue Assembly Bag. Slide the urethane arms over the steel Open White Assembly Bag. Assemble the left and right bracket tubes on the console base. Fasten the urethane arms to the steel (items 20 and 21) to the console base using item 12 socket head tubes using item 17 socket head cap screw and item 19 spacer.
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CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 ASSEMBLY INSTRUCTIONS - CONTINUED STEP 5 STEP 6 Open Yellow Assembly Bag. Make appropriate wire connections Open Red Assembly Bag. Assemble the console base to the to the faceplate and then assemble to the console base using item console masts using item 15 button head cap screw and item 14 13 socket head cap screw, item 23 lock washers, and item 16 flat washer.
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CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 ASSEMBLY INSTRUCTIONS - CONTINUED Motor Tray Connections - Only the console cable connections should need to be made, but the other MCB connections are also shown. 2 of the 3 console cable connections at the motor tray (the other is the coax cable). TB1 - 5 pin connector from the motor.
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CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 ASSEMBLY INSTRUCTIONS - CONTINUED Console Connections 8 pin black connector from the console cable 8 pin white connector from the console cable 20 pin gray connector from the HR board This port is not used with the Delta MCB (is used with the DCI MCB) 2 pin black connector from...
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CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.3 ASSEMBLY INSTRUCTIONS - CONTINUED STEP 7 STEP 8 Replace the motor cover(s) and power the treadmill on. The power Open Green Assembly Bag. Install the power cord and assemble button is located next to the power cord inlet. item 18 power cord holder with item 22 button head screw.
The TV must be tested for function after installation as some programming may be needed. If the channels come in only in black and white, or if you only receive only some channels, reference the Matrix Entertainment Manual, or contact Matrix for programming instructions at 866.693.4863.
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3) Install the console as outlined in Section 10.3 Step 6 making sure to hook up the new keypad and that the coax cable (run up the console mast with the console cable) is not pinched or wrapped around anything (Figure C). 4) Remove the Matrix Logo from the console back and throw away (Figure D) FIGURE C...
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CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.4 ASSEMBLY INSTRUCTIONS - TV - CONTINUED 5) Remove the back of the console and install the TV Mounting Bracket using the 4 screws / washers from the bracket kit (Figure E). 6) Install the TV to the TV Mounting Bracket using the 4 screws shipped in the back of the TV (Figure F). FIGURE E FIGURE F 7) Run the coax cable from the console to the back of the TV (Figure G).
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12) Install the console and TV back covers (Figure L). NOTE: Be sure to route the cables to the TV through the hole in the console back cover created by removing the Matrix logo plate. 13) Test the TV for function.
CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10.5 LEVELING THE TREADMILL OPTIONAL LEVELING ASSEMBLY TECHNIQUES: USE OF SHIM OR BY ADDING A LEVELING FOOT. Note: It is extremely important that the levelers are correctly adjusted for proper operation. An unbalanced unit may cause belt misalignment or other issues.
2) Turn off the treadmill power. 3) Insert the USB drive into the REPROGRAM PORT of the T5x-04 console back cover (Figure A). 4) Turn on the treadmill power. The machine will make 3 short beep sounds and start to upgrade the software.
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