1. When a problem occur, please check if the following situation exists before
contacting Delta service personnel:
Is the main input voltage present?
z
z
2. Please have the following information ready if you would like to contact the Delta
service personnel:
Unit information including model, serial number, etc.
z
z
An exact description of the problem. The more detailed description of the
z
z
problem, the better.
3. When you see the following problems occur, please follow the solutions shown
below.
A. About the error codes shown on the 7-segment Display:
Error
Meaning
Code
E11
Charger
Fault
E13
Temperature
Out of
Range
E14
+/- DC BUS
High/ Low
Chapter 9 : Troubleshooting
Possible Cause
Charger is damaged.
The UPS temperature
is out of range.
The UPS has
abnormalities.
Chapter 9
Contact service personnel.
1. Check whether the UPS's
ventilation is normal.
2. Decrease the loads.
3. Check whether the fan(s)
run(s) normally.
4. Clean the filters (if you
have installed any).
Contact service personnel.
2 5
Troubleshooting
Solution
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