Siemens Gigaset A580 IP User Manual page 29

First steps
No connection to the Internet/VoIP server
If one of the following messages is displayed instead of the internal name after
the connection assistant is closed, errors have occurred:
u
Server not accessible
u
SIP registration failed
Below you will find possible causes and measures you can take.
Server not accessible
The phone has no connection to the Internet.
¤
Check the cable connection between the base station and the router (the
LED on the base station must light up) and the connection between the
router and the Internet connection.
¤
Check whether the phone is connected to the LAN.
– It may not have been possible to dynamically assign an IP address to the
phone
or
– You have assigned a static IP address to the phone that has either already
been assigned to another LAN subscriber or does not belong to the
router's address block.
¤
Press the paging key on the base station. The IP address appears on the
handset display.
¤
Press the talk key on the handset to end paging call.
¤
Start the Web configurator with the IP address.
¤
If no connection can be established, change the settings on the router
(activate DHCP server) or the phone's IP address.
SIP registration failed
u
Your personal data for registering with the VoIP provider may have been
entered incompletely or incorrectly.
¤
Check your entries for Username,
Password. Particularly check your use of upper and lower case.
To do this, open the following menu on your handset:
§Menu§
£
(
u
The server address for the VoIP server has not yet been entered, or has been
entered incorrectly.
¤
Start the Web configurator.
¤
Open the following Web page:
¤
Click the
¤
Edit the server address where necessary.
28
¢ ¢
Settings Base
Page 101)
Edit button next to the first VoIP connection.
Authentication Name
¢ ¢
Telephony VoIP
¢
Settings Telephony
and Authentication
(enter system PIN)
¢
Connections.